Segway SE-3 Patroller User Manual
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Segway SE-3 Patroller User Manual

Segway se-3 patroller user manual
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Summary of Contents for Segway SE-3 Patroller

  • Page 1 Segway SE-3 Patroller User Manual...
  • Page 2 WARNING ® • Whenever you ride the Segway SE-3 Patroller you risk death or serious injury from loss of control, collisions, and falls. It is your responsibility to learn how to safely ride the SE-3 Patroller in order to reduce these risks. To ride safely you must follow all instructions in the user materials, including the User Manual and Safety Video. These materials are available at www.segwaysafety.com. • Always wear a helmet when riding the SE-3 Patroller. Use an approved bicycle or skateboard helmet that fits properly with the chin strap in place, and provides protection for the back of your head. • Never place anything on the Rider Detect Mat except your feet. Doing so could interfere with the Rider Detection system and may allow the SE-3 Patroller to travel on its own, risking running into a person or property and causing injury or damage. • Avoid obstacles and slippery surfaces that could result in a loss of balance or traction and cause a fall. • Pay attention to all Warnings and Faults from the SE-3 Patroller. You must learn about and understand the Warnings described in the User Manual and respond as instructed. • Never step off of the SE-3 Patroller when it is in DRIVE mode. If you step off of the SE-3 Patroller while in DRIVE mode, you risk injury to others and damage to the SE-3 Patroller. • Never restart and ride the SE-3 Patroller after it has indicated an empty charge level. You risk damaging the Battery Module, resulting in reduced battery life and capacity. • Although the SE-3 Patroller is designed to be as stable as possible for a design that utilizes three wheels, it is possible to “override” the vehicle and tip over when riding too fast for the conditions. Always be aware of the riding surface and environmental conditions while riding. • Do not insert the power cord if the Charge Port is wet. • Use a surge protector when charging the SE-3 Patroller to help protect it from damage due to power surges and voltage spikes. • Always shut down the SE-3 Patroller and unplug the AC Power Cord before performing any maintenance or installing any part or accessory. • Use only Segway approved parts and accessories. Do not modify the SE-3 Patroller. Modifications to the SE-3 Patroller could interfere with the operation of the SE-3 Patroller, could result in serious injury and/or damage, and could void the Segway SE-3 Patroller Limited Warranty. • Theft detection systems, such as the type used in some libraries and retail stores, can interfere with the SE-3 Patroller’s electronics and/or cause the SE-3 Patroller to malfunction. Do not ride within 5 ft. (1.5 m) of any theft detection system.
  • Page 3 Segway SE-3 Patroller ® User Manual 24324-00001 aa...

  • Page 4: Copyright, Trademarks, Patent, And Contact Information

    United States and in other countries. Those trademarks followed by ® are registered trademarks of Segway. All other marks are trademarks or common law marks of Segway. Failure of a mark to appear in this manual does not mean that Segway does not use the mark, nor does it mean that the product is not actively marketed or is not significant within its relevant market.

  • Page 5: Table Of Contents

    About This Manual The Risk of Injury Before You Begin Related User Materials Safety Messaging The Segway SE-3 Patroller SE-3 Patroller Components and Subsystems Segway SE-3 Patroller Specifications Segway SE-3 Patroller Operating Limits Operating the Segway SE-3 Patroller Rider Controls User Interface/Display...
  • Page 6 Unplugging the SE-3 Patroller Battery Discharge Indicator (BDI) How Temperature Affects Performance Battery Module Transportation, Shipping, and Disposal Maintaining and Servicing the Segway SE-3 Patroller Securing the SE-3 Patroller for Transport Tires and Wheels Brakes Cleaning the Segway SE-3 Patroller...
  • Page 7 Contact and Legal Information Report All Incidents How to Reach Us California Warning Obey All Laws and Regulations Limited Warranty/Guarantee Regulatory Compliance Information Radio Frequency Interference Product Life and Recycling Patent Information Index Notes: Recommended Maintenance Schedule–SE-3 Patroller Your Segway SE-3 Patroller...

  • Page 8: Introduction

    User Manual and that you use good judgment when riding your SE-3 Patroller. Remember to pass on this User Manual and the Safety Video if you ever resell your SE-3 Patroller. If you have questions, or need another copy of the User Manual or Safety Video, contact an Authorized Segway Dealer or Distributor, or Segway Inc.

  • Page 9: Related User Materials

    User Manual. • Safety Video. A Safety Video is available online. It provides important information on how to use your Segway SE-3 Patroller. To reduce the risk of injury, you must watch and follow all instructions and warnings in the Safety Video before you ride. To view the Safety Video, go to www.segwaysafety.com.
  • Page 10 Notes:...

  • Page 11: The Segway Se-3 Patroller

    All Segway SE-3 Patroller parts must be approved by Segway, and properly installed. Do not modify the Segway SE-3 Patroller. Modifications to the SE-3 Patroller could interfere with its operation, could result in serious injury and/or damage, and could void the Segway SE-3 Patroller Limited Warranty/Guarantee.
  • Page 12 12 V Accessory Glovebox Outlet Emergency Light Storage Bin Turn/Hazard Indicator Battery Module Rider Platform/ Rider Detect Mat Emergency Lights Rear Tire/ Wheel Assembly Emergency Lights Front Tire/ Wheel Assembly Brake/Rear Running Light Turn/Hazard Indicator Figure 1: Segway SE-3 Patroller Components/Subsystems...
  • Page 13 Do not remove the Tire from the Wheel. For Tire maintenance and servicing information, see "Maintaining and Servicing the SE-3 Patroller," p. 57. WARNING Do not ride a SE-3 Patroller without first ensuring all tires are inflated to the proper specification. Doing so could result in loss of control and/or serious personal injury. Chassis The chassis consists of the following parts: • Vehicle Frame...
  • Page 14 3). The Mat detects the presence of a rider and provides a comfortable standing surface. The Mat should be clean and fastened securely before riding. Turn/ If no rider is detected, the SE-3 Patroller's Drive System will not be enabled. Hazard Indicators WARNING Do not place any objects on the Rider Detect Mat.
  • Page 15 (Figure 4). The drive system and electrical system are activated by a "power key," similar to an automobile's "ignition" key. Motors There are five conditions a rider must ensure before the SE-3 Patroller Drive System is enabled: •...
  • Page 16 Li-ion power pack. The Battery Module features automatic protection for over-charge, over-discharge, over-current, and over-temperature conditions, and requires no maintenance other than proper charging and storage. For more information on the SE-3 Patroller Battery Module, see "Segway SE-3 Patroller Battery Module" (p. 45). NOTE: A replacement power cord for charging the Battery Module is available from Segway.

  • Page 17: Segway Se-3 Patroller Specifications

    100 - 240 V; 50 or 60 Hz; 3 Amp input max NOTE: * See "Segway SE-3 Patroller Operating Limits" (p. 18) for information on cargo weight limits. ** For information on changing the maximum speed limit, contact your Segway dealer or distributor.
  • Page 18 Segway SE-3 Patroller Specifications (cont.) Table 1: Segway SE-3 Patroller Specifications (cont.) Description Specification Dimensions Vehicle Weight Without Battery Module 360 lbs (163 kg) Battery Module Weight 40 lbs (18 kg) Ground Clearance (Unloaded) 3 in (7.6 cm) Machine Length and Width 61 x 32 in (155 x 81 cm)

  • Page 19: Recording Serial Numbers

    Recording Serial Numbers The SE-3 Patroller serial numbers are unique to your machine. These numbers can provide helpful information in the future for asset and warranty tracking, insurance claims, and in case of loss or theft. Record and store the serial numbers in a secure location, separate from your SE-3 Patroller.

  • Page 20: Segway Se-3 Patroller Operating Limits

    Segway SE-3 Patroller Operating Limits It is important that you familiarize yourself with the operating limits of the Segway SE-3 Patroller. These limits are set to maximize rider safety while reducing the risk of damage to the SE-3 Patroller. The SE-3 Patroller will perform better when you observe these limits.
  • Page 21 The maximum payload (rider plus all cargo) is 350 lbs (159 kg). Exceeding the maximum weight limit increases the risk of damage to the SE-3 Patroller. Heavier payloads place greater stress on the SE-3 Patroller. Several factors affect the loads transmitted to the SE-3 Patroller •...
  • Page 22 Segway SE-3 Patroller Operating Limits (cont.) Maximizing Range The range of the SE-3 Patroller is affected by many variables, including: • Terrain: Riding on smooth, flat terrain improves range, and riding on hilly terrain and unpaved surfaces reduces range. • Speed and Riding Style: Riding at a consistent, moderate speed (~8 mph) will increase range. Frequent starting, stopping, acceleration, and deceleration reduces range.

  • Page 23: Operating The Segway Se-3 Patroller

    Rear Brake lever Insert the Power key and turn it all the way to the right to power ON the SE-3 Patroller. Turn the Power Key all the way to the left to power the SE-3 Patroller OFF. User Interface/Display...
  • Page 24 Mechanically (through rear brake activation) secures the SE-3 Patroller when stopped (p. 24). Throttle Used to accelerate or decelerate the SE-3 Patroller (p. 21). Brakes (Front/Rear) Slows down or stops the SE-3 Patroller through brake lever activation (p. 24), activates brake lights. DRIVE/STANDBY Activates (DRIVE ) or deactivates (STANDBY ) the SE-3 Patroller drive system (p.
  • Page 25 Rear Brake Fluid Reservoir Front Brake Fluid Reservoir Parking Brake Front Brake Hazard Indicators Rear Brake Lights Throttle grip Turn Indicators DRIVE/ STANDBY Horn/Siren Reverse Figure 9: Left Handlebar Controls Figure 10: Right Handlebar Controls...
  • Page 26 The Left brake lever actives the Front brake. The Right brake lever activates the Rear brakes (Left = Front, Right = Rear). See "Riding: Slowing/Stopping the SE-3 Patroller" (p. 36) for information on how to properly use the brakes while riding. See "Checking the Brake Fluid Level (Front/Rear)" (p. 65) for information on checking the level of brake fluid in the brake fluid reservoirs.
  • Page 27 Reverse Hazard Indicators Press and hold the Reverse switch ( ) with your left thumb to engage Reverse Lights mode (Figure 12). To disengage Reverse mode, release the Reverse switch. See "Riding: Engaging Reverse Mode" (p. 37). Lights The Light switch features three positions (Figure 13): •...

  • Page 28: User Interface/Display

    User Interface/Display User Interface Buttons Display The User Interface (Figure 14) features an LCD with three buttons at the bottom of the display surround. On vehicle power-up, an initialization screen displays, then turns into a virtual "dashboard." The Display button ( ) Left cycles through three display brightness levels.

  • Page 29: Storage

    180 degrees. To unlock, insert the key and turn clockwise 180 degrees, then unlatch the door to open. See "SE-3 Patroller Operating Limits" (Table 2, p. 19) for the maximum allow- Figure 16: Glove Box and Storage Bins able Glovebox cargo weight.

  • Page 30: Accessory Power

    A standard automotive-style 12 V outlet is provided for operating accessories and duty gear (Figure 18). The outlet provides power for accessories only while the SE-3 Patroller is powered ON. NOTICE: Limit any current draw from accessories to 2 A or less. If the accessory outlet 12 V Outlet stops working, check the fuse ("Accessory Outlet Fuse,"...

  • Page 31: Riding The Segway Se-3 Patroller

    ) and engage the Parking Brake when the vehicle is not being driven. • The SE-3 Patroller is for one rider only. Do not ride double or carry any passengers. Do not carry a child in your arms or in a child carrier while riding.

  • Page 32: Riding Position

    Riding Position Your posture and riding position (Figure 19) on the vehicle affect your ability to ride safely: • Be alert. Scan both far ahead and directly in front of the vehicle— your eyes are your best tool for safely avoiding obstacles and slippery surfaces.

  • Page 33: Avoiding Hazards

    Loss of Traction The SE-3 Patroller Tires must be able to grip the ground for the machine to perform properly. Slips occur when tires lose traction, potentially causing loss of control and a fall. Abrupt maneuvers, and riding over slippery surfaces, loose objects and materials, or steep slopes can cause the tires to lose traction.
  • Page 34 (Figure 23). If you fail to actively maintain vehicle/rider balance, the SE-3 Patroller can tip sideways and fall over. If a tip-over occurs, do not attempt to ride the SE-3 Patroller until it has been thoroughly inspected by a Segway Certified Technician.

  • Page 35: Riding: Stepping On/Stepping Off

    Figure 24: ALWAYS Wear a Helmet! Step onto the Rider Detect Mat (Figure 25). Stepping Off Ensure the SE-3 Patroller is at a complete stop and on level ground when possible. Switch to STANDBY mode ( Engage the Parking Brake (p. 38).

  • Page 36: Riding: Power On/Accelerating

    Riding: Power On/Accelerating WARNING Read and understand the SE-3 Patroller User Manual before attempting to ride. Always wear a helmet when riding the SE-3 Patroller. Step onto the SE-3 Patroller (p. 33). Ensure the lights are in the desired mode (p. 25).

  • Page 37: Riding: Turning The Se-3 Patroller

    Riding: Turning the SE-3 Patroller The SE-3 Patroller is inherently stable. However, you are responsible for maintaining proper vehicle/rider balance by leaning into turns (Figure 27). If you fail to actively maintain vehicle/rider balance, the SE-3 Patroller can tip sideways and fall over. WARNING The ability to turn is dependent on front wheel traction;...

  • Page 38: Riding: Slowing/Stopping The Se-3 Patroller

    Rear brake lever Read and understand the SE-3 Patroller User Manual before attempting to ride. Always wear a helmet when riding the SE-3 Patroller. To slow or stop the SE-3 Patroller, always use both Front and Rear brakes (p. 24). NOTE Activating both brakes at the same time will remove all torque applied by the motors.

  • Page 39: Riding: Engaging Reverse Mode

    The SE-3 Patroller features a back-up beeper for safety while the vehicle is driving in Reverse. The Reverse switch is inactive if the SE-3 Patroller is being driven at speeds higher than 2 mph. The SE-3 Patroller is limited to 2 mph in reverse.

  • Page 40: Riding: Parking/Power Off

    Turn the Power key OFF. Squeeze... Step off the Rider Detect Mat. If the SE-3 Patroller will not be operated again within 24 hours, plug in the Power Cord and charge the Battery Module (p. 50)..then push. Parking on Inclines...

  • Page 41: Riding Techniques

    Riding Techniques WARNING Do not attempt to navigate stairs or curbs while riding the SE-3 Patroller. Navigating Terrain With practice, you can learn to ride over many different types of terrain, provided you avoid slippery surfaces, loose materials, steep slopes, and obstacles.
  • Page 42 NOTICE Keep in mind there is no "engine braking" or "regenerative braking" with the SE-3 Patroller. This means the vehicle is in a "free-wheel" mode when no throttle or brakes are applied. • If stopped momentarily on an incline, you must keep the brakes activated.

  • Page 43: Riding Tips And Safety Guidelines Recap

    If you discover any loose or damaged part, see "Troubleshooting Procedures" (p. 69). • Do not place any objects on the Rider Detect Mat. This could cause the SE-3 Patroller to move on its own when in DRIVE Mode if the...
  • Page 44 • You are taller than you think. Be aware of the added height that the SE-3 Patroller (and your helmet) gives you and use caution when...
  • Page 45 • Do not wear loose clothing that could catch on the controls and prevent proper operation. • No passengers. The SE-3 Patroller is for one rider only. Do not ride double or carry any passengers. Do not carry a child in your arms or in a child carrier while riding.

  • Page 46: Report All Incidents

    Report All Incidents If you or any other user of the SE-3 Patroller is involved in an accident, or if the SE-3 Patroller performs in a way that you do not intend or in a way that it is not supposed to, contact Segway Technical Support.

  • Page 47: Segway Se-3 Patroller Battery Module

    • Unplug or disconnect the SE-3 Patroller from AC power before removing or attaching the Battery Module or performing any service. Never work on any part of the SE-3 Patroller when it is plugged into AC power. You risk serious bodily injury from electric shock as well as damage to the SE-3 Patroller.

  • Page 48: The Battery Module

    Keep in mind, in order to maintain the best performance from the SE-3 Patroller Battery Module, you must keep the Battery Module charging when not operating the SE-3 Patroller, and you must fully charge the Battery Module for at least 12 hours once a month, or once every 12 hours of operation—whichever comes first.
  • Page 49 12 hours NOTICE: to 90%: ~5 hours If you use, charge, or store the SE-3 Patroller Battery Module Temperature Ranges outside the limits specified, you may void the limited warranty/ guarantee, damage the Battery Module, and/or experience operating: 14°...

  • Page 50: Installing The Battery Module

    Battery Module if you are incapable of safely lifting an object of this weight. Use standard lifting techniques. Tool Required: None Make sure the Segway SE-3 Patroller is unplugged, powered off, and the parking brake is engaged. Make sure the latches are configured as in Figure 35.

  • Page 51: Removing The Battery Module

    Battery Module if you are incapable of safely lifting an object of this weight. Use standard lifting techniques. Make sure the Segway SE-3 Patroller is unplugged, powered off, and the parking brake is engaged. Flip out and twist the latches as shown in Figure 37.

  • Page 52: Charging The Battery Module

    BDI lights, see p. 51. IMPORTANT: You must keep the SE-3 Patroller plugged into a grounded AC outlet when it is not in use. If you do not plan to use it for an extended time, visit the vehicle every month and remove and reinsert the power cord to ensure the charging system is working properly.

  • Page 53: Unplugging The Se-3 Patroller

    Unplugging the SE-3 Patroller Battery Module at 70% Battery Module at 40% When you are ready to operate the SE-3 Patroller, remove the Power Cord: Disconnect the Power Cord from the Charge Port. Disconnect the Power Cord from the grounded AC outlet.
  • Page 54 "Low Battery" will display on the left hand side of RIDER PRESENT the User Interface (Figure 43). If the charge level is 0%, Empty Battery" will display. If the battery icon is red, do not attempt to ride the SE-3 Patroller. Instead, charge the Battery Module. 99999.9 999.9...
  • Page 55 After you power on, check the Battery Module charge level display and then operate the SE-3 Patroller for some time. Check the Battery Module charge level display again. If the Battery Module charge level display shows rapid charge depletion during this time, the Battery Module has received only a partial charge.
  • Page 56 Battery Discharge Indicator is blinking or the User Interface Display indicates 10% charge (Figure 44). Leave the SE-3 Patroller in a safe, secure location, powered on, until the Battery Module is fully depleted and the SE-3 powers down.

  • Page 57: How Temperature Affects Performance

    Battery Module is nearer to room temperature. HIGH TEMPERATURE BATTERY If the Battery Module on the SE-3 Patroller becomes too hot while riding, the RIDER PRESENT SE-3 may activate a High Temperature Battery warning (Figure 45). Drive the vehicle in a less demanding manner, or shut down the vehicle, to let the Battery Module cool (see "Warnings and Faults,"...

  • Page 58: Battery Module Transportation, Shipping, And Disposal

    Battery Module Transportation, Shipping, and Disposal If you are transporting the SE-3 Patroller, protect the Battery Module to avoid damage. Do not expose the Battery Module to direct heat or mois- ture, and avoid heavy vibration during transportation. WARNING Do not use or transport the Battery Module if the casing breaks open, leaks any substance, becomes excessively hot, or if you detect an unusual odor.

  • Page 59: Maintaining And Servicing The Segway Se-3 Patroller

    • Adhere to torque specifications when tightening fasteners. Over tightened or under tightened fasteners could malfunction, leading to damage or serious injury. • Do not attempt to lift the SE-3 Patroller by hand. The vehicle is too heavy and unwieldy to lift safely without proper equipment and training.

  • Page 60: Securing The Se-3 Patroller For Transport

    Securing the SE-3 Patroller for Transport Attach tie-downs here Follow these instructions to secure the SE-3 Patroller for transport on a pickup truck or trailer. Ensure the SE-3 Patroller is powered off and unplugged. Engage the parking brake. Chock the front wheel.

  • Page 61: Tires And Wheels

    Lower pressure reduces range and increases risk of damage to the Tire/ Wheel Assembly. Unequal pressure will cause the Segway SE-3 Patroller to turn in the direction of the lower pressure tire.
  • Page 62 Table 6: SE-3 Patroller Recommended Tire Pressures Checking Tire Pressure Tire Recommended Pressure The Tires on the SE-3 Patroller provide suspension and traction. Both Front Tire 22 psi (1.52 Bar; 152 kPa) functions are affected by tire inflation pressure. Recommended tire pressures are shown on Wheel labels affixed near the valve stems.
  • Page 63 Checking Tires for Wear Over time, the tires on the SE-3 Patroller will wear and need replacing. Table 7: Tire Wear Specifications Tire Minimum Tread Depth WARNING Do not ride the Segway SE-3 Patroller with excessively worn tires (Figure 49). Front Tire 2 mm A tire could burst, causing personal injury or damage to the SE-3 Patroller.
  • Page 64 Using the wheel nut key, loosen but do not remove the four Wheel Nuts. Place the vehicle jack under the back of the SE-3 Patroller skid plate, close to the wheel being changed (Figure 50). Raise the SE-3 Patroller until the wheel is just off the ground.
  • Page 65 Rear Tire/Wheel Installation Make sure the SE-3 Patroller is powered off, unplugged, and the parking brake is engaged. Jack up the SE-3 Patroller (Figure 50). Make sure all mounting surfaces are clean and free of debris. Slide the wheel onto the four studs.

  • Page 66: Brakes

    Make sure the brake levers are easy to reach and are fastened to the appropriate torque. Brakes are an essential safety feature of the SE-3 Patroller. If the user cannot reach the brakes they may not be able to stop the vehicle, which could lead to injury or death.
  • Page 67 Checking the Brake Fluid Level (Front/Rear) WARNING Screws Do not operate the SE-3 Patroller if the brake fluid level is low. The brakes may not activate properly and the vehicle may not stop as intended. Make sure the SE-3 Patroller is powered off and unplugged.

  • Page 68: Cleaning The Segway Se-3 Patroller

    Avoid Submerging the SE-3 Patroller WARNING Do not wash the SE-3 Patroller with a power washer or high pressure hose (Figure 54). Avoid spraying water into the Charge Port and the neck cavity below the User Interface. Avoid exposure to heavy downpours or extended periods of heavy rain (including during riding, storage, or when transporting).

  • Page 69: Storing The Segway Se-3 Patroller

    Storing the Segway SE-3 Patroller To store the Segway SE-3 Patroller for Winter or long periods of time, do the following to ensure it will always be ready to supply you with maximum performance: SE-3 Patroller • Store the SE-3 Patroller (and its Battery Module) indoors, in a place that is free of moisture and humidity, with an ambient temperature of at least -4°...

  • Page 70: Replacing Parts

    Replacing Parts If a part breaks or needs replacement, or if you have a question about SE-3 Patroller replacement parts, contact an Authorized Segway Dealer or Distributor. For a list of Dealers and Distributors, visit www.segway.com. See the SE-3 Patroller Limited Warranty/Guarantee for a list of owner- replaceable parts.

  • Page 71: Troubleshooting

    70 WARNING Tire/Wheel assembly is loose/wobbles. page 71 Always shut down the SE-3 Patroller and unplug the AC Power Cord before SE-3 Patroller pulls to one side. page 72 performing any maintenance or installing any part or accessory. Tire is flat/will not maintain pressure.
  • Page 72 Make sure the SE-3 Patroller's Battery Module is charged. If a Warning/Fault message appears on the User Display when attempting to power on, see “Warnings and Faults," (p. 73). If the SE-3 Patroller still will not power on, remove the Battery Module and then re-install it.
  • Page 73 • "Replacing a Rear Tire/Wheel" (p. 62) Recommended Action: Make sure the Segway SE-3 Patroller is unplugged and powered off. Tighten the Wheel Nuts. Torque to 55 N-m (40 ft-lbf). If the Tire/Wheel Assembly is still loose or wobbles, remove, clean, and reseat the Tire/Wheel Assembly to the hub on which the Tire/...
  • Page 74 • "Checking Tire Pressure" (p. 60) Recommended Action: Check for Tire damage. If the Tire is damaged, contact an Authorized Segway Dealer or Distributor to order a replacement Tire/Wheel Assembly. If there is no visible Tire damage, check to make sure the Tire valve stem core is tight. Tighten the valve stem if necessary.

  • Page 75: Warnings And Faults

    Both warnings and faults are displayed on the User Interface screen. Warnings The SE-3 Patroller displays various warnings on the User Interface screen. Warnings inform the user of situations that may cause reduced performance, but will not stop the SE-3 Patroller from operating.
  • Page 76 Drive to a secure location and charge your Battery Module. Empty Battery This warning occurs when the Battery Module is completely empty. The SE-3 Patroller may power off at any moment. Charge your Battery Module immediately.

  • Page 77: Faults

    Authorized Segway Dealer or Distributor for service. Most faults indicate that the SE-3 Patroller needs to be serviced. Power cycling the vehicle (turning it OFF then ON) will clear the fault, but it will reappear if the fault condition still exists. If a fault occurs, do not attempt to drive the SE-3 Patroller. Contact an Authorized Segway Dealer or...

  • Page 78: Accessory Outlet Fuse

    Module enclosure. There are no user serviceable parts inside. Doing so could result in death or serious injury from electric shock. A 2 Amp fuse protects the SE-3 Patroller's Accessory Outlet. If an accessory with a larger load is connected to the circuit, the fuse may blow. In that case, remove the accessory and do not use it again.

  • Page 79: Contact And Legal Information

    Report All Incidents If you or any other user of your Segway SE-3 Patroller is involved in an accident, or if your SE-3 Patroller performs in a way that you do not intend or in a way that it is not supposed to, contact Segway Customer Care.

  • Page 80: Limited Warranty/Guarantee

    (United States Only) Segway provides with each Segway SE-3 Patroller a “Segway® SE-3 Patroller Limited Warranty/Guarantee.” This is the only warranty applicable to the Segway SE-3 Patroller. Consult the “Segway® SE-3 Patroller Limited Warranty/Guarantee” delivered with your Segway SE-3 Patroller for the specific terms of limited warranty coverage.
  • Page 81 Regulatory Compliance Information (cont.) • IEC 60335-1 Issue: 2010/12/10 Ed: 5 Household and similar electrical appliances Safety Part 1: General requirements; COR No.1: 2010/07/28 • IEC 60529 Issued: 2001/02/01 Ed: 2.1 Degrees of Protection Provided by Enclosures (IP Code); COR. No. 1:2003; COR. No.2:2007; COR.

  • Page 82: Radio Frequency Interference

    United States FCC Part 15 Class B Radio Frequency Interference (RFI) Statement The Segway SE-3 Patroller has been tested and found to comply with the limits for Class B digital devices pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential environment. The Segway SE-3 Patroller generates, uses, and can radiate radio frequency energy, and, if not installed and used in accordance with the User Materials may cause harmful interference to radio communications.
  • Page 83 Canadian ICES-003 The Segway SE-3 Patroller is a Class B digital apparatus that complies with Canadian CAN ICES-3 B/NMB-3B. Cet appareil numérique de la classe b est conforme à la norme CAN ICES-3 B/NMB-3B du Canada.

  • Page 84: Product Life And Recycling

    Disposal The Li-ion Batteries used in the Segway SE-3 Patroller can be recycled. Recycle or dispose of Batteries in accordance with local environmental regulations. Do not place in fire or incinerate. For more information, contact Segway at 1-866-4SEGWAY (1-866-473-4929), or visit our website at www.segway.com.

  • Page 85: Index

    Index Charging the Battery Module 50 Partial charge 53 Accessories 12, 28, 68 Charging failures 52 Impacts 32 Parts, replacement 68 Accessory Outlet fuse 76 Cleaning the SE-3 66 Incidents, reporting 44 Patent information 82 Accessory Power 28 Components 9 Indoors, riding 41 Performance/Temperature 55 Avoiding Hazards 31...
  • Page 86 Transporting and shipping Empty Battery 74 specifications 15, 16 Battery Module 56 Table of Contents 3 High Temperature 74 Serial numbers 17 SE-3 Patroller 58 Temperature Low Battery 74 Servicing the SE-3 57 Troubleshooting 69 effect on performance 55 Release Throttle 73...

  • Page 87: Notes

    Notes:...

  • Page 88: Recommended Maintenance Schedule-Se-3 Patroller

     Check brake pad wear: replace if less than 1 mm pad material  Key:  = required, 2 = Performed by Level 2 trained Segway Certified Technician only, 3 = Performed by Level 3 trained Segway Certified Technician only...
  • Page 89 Replace brake fluid every 2 years Replace tires (see "Tire Wear" below) as necessary Key:  = required; 2 = Performed by Level 2 trained Segway Certified Technician only; 3 = Performed by Level 3 trained Segway Certified Technician only Tire Wear Excess tire wear is determined as follows: • Front –...

  • Page 90: Your Segway Se-3 Patroller

    Your Segway SE-3 Patroller Write down the important information below for quick access if needed. Serial Numbers SE-3 Patroller Serial Number Battery Module Serial Number Dealer Name Dealer Contact Dealer Address Dealer Web/Email/Phone Owner Name Owner Address Owner Email/Phone...
  • Page 91 “low” mark. Right – Rear brake fluid reservoir Left – Front brake fluid reservoir ProTIP: Copy and post this page near your SE-3 Patroller parking area – check  the boxes off as you go down the list.
  • Page 92 24324-00001 aa...

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