Troubleshooting - Kenmore 385.16231 Owner's Manual

Troubleshooting
Condition
The needle thread
breaks.
The bobbin thread
breaks.
The needle breaks.
Skipped stitches
Seam puckering
The cloth is not
feeding smoothly.
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2,
&
4,
5,
64
7_
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2,,
&
1
2,
3,
4,
5.
6,
2.
3
4_
.
&
,,
2.
3,,
4,
Cause Reference
The needle thread is not threaded properly, Page 28
The needle thread tension is too tight. Pages 30, 32
The needle is bent or blunt., Page 12
The needle is incorrectly inserted, Page 12
The needle thread and the bobbin thread are not set properly
under the presser foot at the start of sewing, Pages 30, 40
The threads were not drawn to the rear after the previous use, Page 40
The thread is too heavy or too fine for the needle Page 18
The bobbin thread is not threaded properly in the bobbin holder, Page 26
Lint has collected in the bobbin holder Page 98
The bobbin is damaged and doesn't turn smoothly, Change the bobbin
• The needle is incorrectly inserted,, Page 12
The needle is bent or blunt Page t2
The needle clamp screw is loose, Page 12
The needte thread tensfon is too tight, Pages 30, 32
The threads were not drawn to the rear after the previous use,. Page 40
The needle is too fine for the fabric being sewn_ Page 18
The needIe is incorrectly inserted Page 12
The needle is bent or blunL Page !2
The needle and/or threads are not suitable for the work being
sewn Page 18
A blue needle is not being used for sewing stretch, very fine
fabrics and synthetics Page 18
The needle thread is not threaded properly, Page 28
The wrong needle is used, Page 12
The needle thread tension is too tight, Pages 30, 32
The needle thread is not threaded properly. Page 28
The needle is too heavy for the fabric being sewn° Page 18
The stitch length is too long for the fabric,, Page 36
1_The stitches are too fine,
2, The feed dog is not raised after "drop feed" sewing,
& The feed dog is packed with lint,
The machine
doesn't work.
Patterns are
distorted.
Noisy operation
1. The machine is not plugged in
2, A thread is caught in the shuttle race,
3. The push-clutch is disengaged
1, The stitch is not balanced,
1. There is thread caught in the hook race,,
2, Lint has built up in the shuttle or the shuttle race
Pages 30, 32
Page 50
Page100
Page6
Page100
Page 24
Page38
Page100
Page100
For customer assistance call or e-,mail:
1-877-SEWING-U (1-877-739-4648)
9 am - 4:30 pro, CST, Monday - Friday
support @kenmore-sewing.com
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