Tray 2 media size failure
Step
1
Check the media.
Is media loaded, in media tray 2, properly?
Pull out media tray 2, and visually check it.
2
Check the media.
Are the front media tray guide assembly, rear media tray
guide, and media tray end guide of media tray 2 set
correctly?
Pull out media tray 2, and visually check it.
3
Check the tray 2 switch (media size) 2 for proper
installation.
Pull out media tray 2, and visually check it.
Is the above switch installed properly?
4
Check the tray 2 switch (media size) connection.
Is the tray 2 switch (media size) properly connected?
5
Perform a print test.
Does the error continue?
Tray 1 media size mismatch in length
Step
1
Check the media.
Pull out media tray 1, and visually check it.
Is media properly loaded in media tray 1?
2
Check the media.
Pull out media tray 1, and check it.
Are the front media tray guide assembly, rear media tray
guide, and media tray end guide of media tray 1 set
correctly?
3
Check the switch (media size) in media tray 1 for
installation.
Pull out media tray 1, and check it.
Is the switch (media size) in media tray 1 installed correctly?
4
Check the switch (media size) in tray 1 connection.
Is the switch (media size) in tray 1 properly connected?
Check
Check
Yes
Go to step 2.
Load media
properly.
Go to step 3.
Set the guides
properly.
Go to step 4.
Install the tray 2
switch (media
size) correctly.
Replace the switch
Replace the
(media size).
connection.
Go to
"Switch
(media size)
removal" on
page
4-17.
Replace the
Problem solved.
printer engine card
assembly.
Go to
"Printer
engine card
assembly
removal" on
page
4-119.
Yes
Go to step 2.
Load media
properly.
Go to step 3.
Set the guides
properly.
Go to step 4.
Install the switch
(media size) for
media tray 1
correctly.
Replace the switch
Replace the
(media size).
connection.
Diagnostic information
4024-110
No
No
2-77