Before You Call - Kenmore 970 Use And Care Manual

Side by side refrigerator
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PROBLEM
RUNNING OF REFRIGERATOR
Compressor does not run.
Refrigerator runs too
much or too long.
Compressor goes off and
on frequently.
TEMPERATURES ARE TOO COLD
Freezer temperature too
cold. Refrigerator
temperature is satisfactory.
Refrigerator temperature
too cold. Freezer
temperature is satisfactory.
Food stored in drawers
freezes.
Food stored in Deli Drawer
freezes (some models).

Before You Call

CAUSE
Cooling system is turned Off.
Refrigerator is in defrost cycle.
Plug at wall outlet is
disconnected.
House fuse blown or tripped
circuit breaker.
Power outage.
Room or outside weather is
hot.
Refrigerator has recently been
disconnected for a period of
time.
Automatic ice maker is
operating.
Doors are opened too
frequently or too long.
Refrigerator/freezer door may
be slightly open.
Freezer control is set too cold
(control found in refrigerator
section).
Refrigerator/freezer gasket is
dirty, worn, cracked, or poorly
fitted.
Thermostat keeps the
refrigerator at a constant
temperature.
Freezer control is set too cold.
Refrigerator control is set too
cold.
Refrigerator control is set too
cold.
Deli Drawer Temperature
Control set too cold.
CORRECTION
Turn cooling system On. See Temperature Controls
section.
This is normal for a fully automatic defrost refrigerator.
The defrost cycle occurs periodically, lasting about 30
minutes.
Ensure plug is tightly pushed into outlet.
Check/replace fuse with a 15 amp time-delay fuse.
Reset circuit breaker.
Check house lights. Call local Electric Company.
It's normal for the refrigerator to work longer under
these conditions.
It takes 8-12 hours for the refrigerator to cool down
completely.
Ice maker operation causes refrigerator to run slightly
more.
Warm air entering the refrigerator causes it to run
more. Open doors less often.
Ensure refrigerator is level. Keep food and containers
from blocking door. See PROBLEM section
OPENING/CLOSING OF DOORS/DRAWERS.
Set refrigerator control to warmer setting until
refrigerator temperature is satisfactory. Allow 24 hours
for temperature to stabilize.
Clean or change gasket. Leaks in door seal will cause
refrigerator to run longer in order to maintain desired
temperatures.
This is normal. Refrigerator goes on and off to keep
temperature constant.
Set freezer control to a warmer setting. Allow 24 hours
for temperature to stabilize.
Set refrigerator control to a warmer setting. Allow 24
hours for temperature to stabilize.
See solution above.
Adjust Deli Drawer Temperature Control to a lower
setting. (Meat should be stored at a temperature just
below the freezing point for maximum fresh storage
time. It is normal for ice crystals to form due to the
moisture content of meat.)
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