Calling Features; Putting A Call On Hold; Parking A Call; Retrieving A Parked Call - Snom 320 Phone Quick Start Manual

5. CALLING FEATURES

5.1 Putting a call on hold

You can put a call on hold by pressing the
without cutting the caller off. You can also now make another call while the first call is on hold.
To retrieve the call, press the R key or the
you put the first call on hold, you'll need to put that call or put it on hold before you can retrieve the
first one, using the arrow keys to select the call to retrieve.
Press the ✔ or the line key of the call. The LED starts to blink slowly. Press ✔ to resume the call.
With more than one call on hold: Press line key of a call to resume it.

5.2 Parking a call

Parking a call places the call on hold in a "park orbit" so that the call can be retrieved from another
phone.
If you have keys on your phone for parking calls, when in a call press the key of the park orbit
where you want the call parked. Usually labeled on the phone, i.e. P1 or P2. The call will now be
parked and you may now replace the handset.
If you have keys on your phone for parking calls these keys will indicate via a light or icon when a
call is parked against that orbit.

5.3 Retrieving a parked call

If you have keys on your phone for parked calls, pick up the handset and press the key of the park
orbit where the call is parked.

5.4 Call Forwarding- Introduction

Your phone system supports a number of different types of Call Forwarding.
Immediate (sometimes called Unconditional) Call Forwarding is where all calls are
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forwarded to a number of your choice. This can either be to your voicemail (which is the
default) another extension in your business or an external number.
Busy Call Forwarding forwards all calls that are received when you are already on the
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phone.
No Answer (sometimes called Delay) Call Forwarding forwards all calls when you do not
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answer them after a certain delay.
Selective Call Forwarding forwards calls from certain numbers to another number.
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The easiest and most flexible way of configuring call forwarding is using CommPortal. See later in
this Guide for instructions on using CommPortal.
Megagate Broadband
Hold key. You may now replace the handset
Hold key again. If you've made another call since
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