Network Difficulties - Brother DCP-9270CDN Basic User's Manual

Network difficulties

Difficulties
Cannot print over a wired Network. If you are having Network problems, see the Network User's Guide for more
The network scanning feature
does not work.
Your computer cannot find your
machine.
110
Suggestions
information.
Make sure your machine is powered on and is on-line and in the Ready mode.
Print the Network Configuration Report to see your current Network settings.
(See Reports in Chapter 3 of the Advanced User's Guide.) Reconnect the LAN
cable to the hub to verify that the cable and network connections are good. If
possible, try connecting the machine to a different port on your hub using a
different cable. You can check the current wired network status from the Network
control panel menu.
®
(Windows )
It is necessary to set the third-party Security/Firewall Software to allow Network
scanning. To add port 54925 for Network scanning, enter the information below:
 In Name: Enter any description, for example Brother NetScan.
 In Port number: Enter 54925.
 In Protocol: UDP is selected.
Please refer to the instruction manual that came with your third-party
Security/Firewall Software or contact the software manufacturer.
For more details, you can read FAQs and troubleshooting suggestions at
http://solutions.brother.com/.
(Macintosh)
 The network scanning feature may not work due to the firewall settings.
Change or disable the firewall settings. If you are using a third-party personal
Firewall software, see the User's Guide for your software or contact the
software manufacturer.
 Re-select your machine in the Device Selector application located in
Macintosh HD/Library/Printers/Brother/Utilities/DeviceSelector or from
the model list in ControlCenter2.
®
(Windows )
The firewall setting on your PC may be rejecting the necessary network
connection. (For details, see the instructions above.)
(Macintosh)
 The computer may be unable to detect the machine due to the firewall
settings. Change or disable the firewall settings. If you are using a third-party
personal Firewall software, see the User's Guide for your software or contact
the software manufacturer.
 Re-select your machine in the Device Selector application located in
Macintosh HD/Library/Printers/Brother/Utilities/DeviceSelector or from
the Model pop-up menu of ControlCenter2.