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Network Difficulties

Difficulty
Cannot print over the Network.
The network scanning feature does
not work.
The network PC-Fax Receive
feature does not work.
Your computer cannot find your
machine.
Touchscreen Difficulties
Difficulty
The dial pad does not work when
entering numbers or characters.
Suggestions
Make sure that your machine is powered on, is online and in Ready mode. Print a
Network Configuration list (see Reports on page 86.) and check the current
Network settings printed in this list. Reconnect the LAN cable to the hub to verify
that the cabling and network connections are good. If possible, try connecting the
machine to a different port on your hub using a different cable. If the connections
are good, the machine shows LAN Active for 2 seconds.
(If you are using wireless connection having Network problems, see the Network
User's Guide for more information.)
®
(For Windows
users only) Firewall settings on your PC may be rejecting the
necessary network connection. Follow the instructions below to configure the
Firewall. If you are using personal Firewall software, see the User's Guide for your
software or contact the software manufacturer.
®
For Windows
XP SP2 and Windows Vista
Software User's Guide on the CD-ROM.
®
For Windows
XP SP1 users, please visit the Brother Solutions Center.
(http://solutions.brother.com)
®
<Windows
users>
Firewall settings on you PC may be rejecting the necessary network connection.
For detail, see the instruction above.
®
<Macintosh
users>
Re-select your machine in the Device Selector application located in
Macintosh HD/Library/Printers/Brother/Utilities/DeviceSelector or from the model
list in ControlCenter2.
Suggestions
Use the touchscreen buttons to enter information.
Troubleshooting and Routine Maintenance
®
users, see Firewall settings in the
B
153

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