If You Are Having Difficulty With Your Machine - Brother DCP-9270CDN Basic User's Manual

If you are having difficulty with your machine

If you think there is a problem with your machine, check the chart below and follow the
troubleshooting tips.
Most problems can be easily resolved by yourself. If you need additional help, the Brother
Solutions Center offers the latest FAQs and troubleshooting tips.
Visit us at http://solutions.brother.com/.
Copy difficulties
Difficulties
Cannot make a copy.
Vertical black line appears in
copies.
Copies are blank.
106
Suggestions
 Make sure that COPY
 Contact your administrator to check your Secure Function Lock Settings.
Black vertical lines on copies are typically caused by dirt or correction fluid on the
glass strip, or one or more corona wires are dirty. (See Cleaning the scanner glass
on page 68 and Cleaning the corona wires on page 73.)
Make sure you are loading the document properly. (See Using the automatic
document feeder (ADF) on page 25 or Using the scanner glass on page 26.)
is illuminated. (See How to copy on page 27.)
B