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Troubleshooting; Refrigerator Operation - Whirlpool W10462760B Use & Care Manual

Top mount refrigerator
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Moving
When you are moving your refrigerator to a new home, follow
these steps to prepare it for the move.
1. If your refrigerator has an automatic ice maker:
Turn off the water supply to the ice maker at least one day
ahead of time.
Disconnect the water line from the back of the refrigerator.
When the last load of ice drops, raise the wire shutoff arm
to the OFF (up) position or press the switch to OFF,
depending on your model.
2. Remove all food from the refrigerator and pack all frozen food
in dry ice.
3. Empty the ice bin.
The refrigerator will not operate
WARNING
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
Power cord unplugged? Plug into a grounded 3 prong outlet.
Outlet working? Plug in a lamp to see if the outlet is working.
Household fuse blown or circuit breaker tripped? Replace
the fuse or reset the circuit breaker. If the problem continues,
call an electrician.
Controls on? Make sure the refrigerator controls are on. See
"Using the Control(s)."
New installation? Allow 24 hours following installation for the
refrigerator to cool completely.
NOTE: Adjusting the temperature controls to coldest setting
will not cool either compartment more quickly.

TROUBLESHOOTING

Try the solutions suggested here first before calling for assistance.

Refrigerator Operation

4. Turn off the Temperature control(s). See "Using the Control(s)."
5. Unplug refrigerator.
6. Clean, wipe, and dry thoroughly.
7. Take out all removable parts, wrap them well, and tape them
together so they don't shift and rattle during the move.
8. Depending on the model, raise the front of the refrigerator so it
rolls more easily OR raise the leveling screws so they don't
scrape the floor. See "Adjust the Door(s)."
9. Tape the doors closed and tape the power cord to the back of
the refrigerator.
When you get to your new home, put everything back and refer to
the "Installation Instructions" section for preparation instructions.
Also, if your refrigerator has an automatic ice maker, remember to
reconnect the water supply to the refrigerator.
The motor seems to run too much
Your new refrigerator may run longer than your old one due to its
high-efficiency compressor and fans. The unit may run even
longer if the room is warm, a large food load is added, doors are
opened often, or if the doors have been left open.
The refrigerator seems noisy
Refrigerator noise has been reduced over the years. Due to this
reduction, you may hear intermittent noises from your new
refrigerator that you did not notice from your old model. Below are
listed some normal sounds with explanations.
Buzzing - heard when the water valve opens to fill the ice
maker
Pulsating - fans/compressor adjusting to optimize
performance
Hissing/Rattling - flow of refrigerant, movement of water
lines, or from items placed on top of the refrigerator
Sizzling/Gurgling - water dripping on the heater during
defrost cycle
Popping - contraction/expansion of inside walls, especially
during initial cool-down
Water running - may be heard when ice melts during the
defrost cycle and water runs into the drain pan
Creaking/Cracking - occurs as ice is being ejected from the
ice maker mold.
The doors will not close completely
Door blocked open? Move food packages away from door.
Bin or shelf in the way? Push bin or shelf back in the correct
position.
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