The Contact List - UTStarcom CDM7075 User Manual

MAKING A CALL THROUGH

THE CONTACT LIST

#BAL/Balance : #BAL is a VZW Customer Service VRU number (Free call)
that provides customers information on their Verizon Wireless billing
balance. When a customer calls #BAL/#225 from their mobile phone, once
connected (3 seconds or less), the user will have the option to
- Stay on the line - the VRU system will read balance information in detail,
along with some explanation to the user.
- Hang-up - the VRU system will automatically send user a SMS Message
with the balance information to the device.
#MIN/Minutes Usage : #MIN is a VZW Customer Service VRU number
(Free call) that provides customers information on their Verizon Wireless
usage. When the user calls #MIN/#646 from the device and successfully
connects to the VRU system, the user will have the option to
- Stay on the line - the VRU system will read usage information in detail,
along with some explanation.
- Hang-up - the VRU system will automatically send an SMS message with
the usage information to the device.
#PMT/Payment : #PMT is a VZW Customer Service VRU number (Free call)
that allows user to make a bill payment, either with a payment option they
have already set up, or using a new, one time payment option. When the
user dials #PMT/#768 from the device, and successfully connects to the
VRU system, it (the system) will walk the user through the payment option.
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