PRG Best Boy 4000 Service Manual page 26

Spot luminaire
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Other Errors
Error Code
Ballast Errors: Parity, Overrun,
Bad Header, Msg Too Long
Ballast Heat Sink Over Temp
Ballast Short Detected
Ballast Timeout: Lamp Strike
CAN Comm Error
Crossload Timeout
Data not crossload format
DMX busy: cancel crossload
DMX: UART transmit error
Fuse Blown
Gobo out of zero range
Head Fan Error
In Free Mode: Can't Lock
Lamp Off
Lamp Off: Over Temperature
Lamp over threshold
Must Unlock via Free Option
Plenum Fan Error
PMD Motion Error
Framing Motor Disabled
Stack Fan Error
Temp over threshold
Tip Fan Error
UPE Fans Error
Yoke Fan Error
®
18
BEST BOY 4000
SPOT LUMINAIRE FIELD SERVICE MANUAL
Explanation
Various ballast errors
Ballast too hot
Short circuit on ballast output
Lamp failed to strike
Stopped receiving CAN messages from
motion processor
Crossload execution took too long due to
error
Data in memory is not proper format for
crossload
Cannot execute crossload with traffic on
DMX line
Transmit buffer busy when trying to send
One or more fuses are blown
When zeroing gobo wheels, the wheel is
too far away from zero to set the position
Fan not running properly
Free mode is enabled
Fan Error: Cannot strike lamp while any
fan is in error state
Head temperature too high
Lamp hours above recommended
maximum
Lock is enabled
Fan not running properly
Mechanism's actual position is too far
from its commanded position
Framing not running properly
One or more stack fans not running
properly
Temperature too high
Fan not running properly
Upper Enclosure fans not running
properly
Fan not running properly
Solution
Check ballast comm cable/connections
Check fans
Check wiring
Check igniter, lamp
Check CAN cables/connections, motor
control board
Remove any incoming DMX, retry
Load software via computer
Remove incoming DMX control for cross
load
Remove any incoming DMX, retry
Check fuse on specified board
Move wheel closer to home position
before zero command
Check fan
Use pan/tilt menu to change from "free"
to "lock"
Check fan, fan cabling
Check fans
Change lamp
Use pan/tilt menu to change from "lock"
to "norm"
Check fan
Check mechanism motion
Recalibrate, check mechanism motion
Check fan, fan cabling
Check fans/filters
Check fan
Check fan, fan cabling
Check fan

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