Troubleshooting Chart - KitchenAid KAC-24 Technical Education

TROUBLESHOOTING CHART

PROBLEM
The microwave oven will
not run.
Microwave cooking times
seem too long.
The turntable will not turn.
The display shows a time
counting down, but the
oven is not cooking.
The programming tone
cannot be heard.
Smoke is coming out of
the vent during broiling.
"F" followed by a number
appears on Display.
If none of the items above is causing the problem, refer to "Requesting Assistance or Service"
on page 6-1. Touch Number keypad 1 to clear any failure codes from the Display.
CAUSE
• The door is not firmly closed and latched.
• The EASY MINUTE START keypad was not touched.
• The directions were not exactly performed.
• An earlier programmed operation is still running.
• The numbers after touching MICRO COOK were not entered.
• The electrical supply to the wall outlets is low, or is lower than
normal. Check to find out if the line voltage is low.
• The COOK POWER is not at the recommended setting.
• Larger amounts of food need longer cooking times.
• The turntable is not correctly in place. Make sure that the
turntable has the correct-side facing up and is sitting securely
on center spindle.
• The support is not operating correctly. Remove the turntable,
check that the turntable spindle is properly in place, and
restart the oven.
• The oven door is not closed completely.
• The control is set as a kitchen timer. Touch OFF/CANCEL to
cancel the Minute Timer.
• The tones have been disabled. Refer to the "Use and Care
Guide" for the procedure on setting the tones.
• This is normal.
• A command keypad failure has occurred.
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