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Altusen KH98 User Manual

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High Density KVM Switch™
KH98
User Manual
www.altusen.com

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Summary of Contents for Altusen KH98

  • Page 1 High Density KVM Switch™ KH98 User Manual www.altusen.com...

  • Page 2: Fcc Information

    KH98 User Manual FCC Information This is an FCC Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.

  • Page 3: User Notice

    KH98 User Manual User Notice All information, documentation, and specifications contained in this manual are subject to change without prior notification by the manufacturer. The manufacturer makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties as to merchantability or fitness for any particular purpose.

  • Page 4: Safety Instructions

    KH98 User Manual Safety Instructions General Read all of these instructions. Save them for future reference. Follow all warnings and instructions marked on the device. Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result.
  • Page 5 KH98 User Manual Position system cables and power cables carefully; Be sure that nothing rests on any cables. When connecting or disconnecting power to hot pluggable power supplies, observe the following guidelines: Install the power supply before connecting the power cable to the power supply.

  • Page 6: Rack Mounting

    KH98 User Manual Rack Mounting Before working on the rack, make sure that the stabilizers are secured to the rack, extended to the floor, and that the full weight of the rack rests on the floor. Install front and side stabilizers on a single rack or front stabilizers for joined multiple racks before working on the rack.

  • Page 7: Package Contents

    KH98 installation. * Features may have been added to the KH98 since this manual was printed. Please visit our website to download the most up to date version of the manual.

  • Page 8: Table Of Contents

    KH98 User Manual Contents FCC Information ..........ii RoHS .
  • Page 9 Appendix KH98 Computer Support Table....... . . 51 OSD Factory Default Settings ........52 Specifications .
  • Page 10 KH98 User Manual Troubleshooting ..........55 Rack Mounting .

  • Page 11: About This Manual

    KH98 User Manual About This Manual This User Manual is provided to help you get the most from your KH98 system. It covers all aspects of installation, configuration and operation. An overview of the information found in the manual is provided below.

  • Page 12: Conventions

    KH98 User Manual Conventions This manual uses the following conventions: Monospaced Indicates text that you should key in. Indicates keys you should press. For example, [Enter] means to press the Enter key. If keys need to be chorded, they appear together in the same bracket with a plus sign between them: [Ctrl+Alt].

  • Page 13: Altusen Information

    KH98 User Manual ALTUSEN Information Technical Support North America Technical Registered ALTUSEN product owners are entitled to Phone Support telephone technical support. Call the ALTUSEN Technical Support Center: 949-453-8885. International Technical Contact your local dealer. Phone Support Call the ALTUSEN Technical Support Center:(886-2) 8692-6959.

  • Page 14: Product Information

    KH98 User Manual Product Information For information about all of ALTUSEN's products and how they can help you connect without limits, visit ALTUSEN on the web or contact an ALTUSEN Authorized Reseller. In the United States of America, call: 866-ALTUSEN (258-8736)

  • Page 15: Chapter 1. Introduction

    Thanks to the KH98, now you can easily manage and maintain your infrastructure in a cost effective manner. A single KH98 can manage up to 8 computers. Since units can be cascaded to three levels, in a full three stage installation up to 73 KH98 units can control and monitor up to 512 computers - all from a single console.

  • Page 16: Features

    KH98 User Manual Features Server health monitoring - receive PET alerts and monitor up to 512 IPMI enabled servers from a single console (IPMI over LAN) Remote maintenance - system reset and power on/off for IPMI enabled servers Centralized management - Control up to 512 computers (cascading) from...

  • Page 17: System Requirements

    2L-1001P/C (1.8m) or 2L-1003P/C (3m) Cascading Note: 1. The KH98 does not support serial mice. You cannot use Serial-to-PS/ 2 adapters with the cables. Attempts to do so will not work. 2. If your computer uses an AT style keyboard socket you will need to purchase a PS/2-to-AT keyboard adapter (Part No.

  • Page 18: Operating Systems

    KH98 User Manual Operating Systems The KH98 supports the following operating systems: Microsoft DOS 6.2 and higher Microsoft Windows 95, 98, 98SE, ME, NT, 2000, XP, and Server 2003 Red Hat Linux 6.0, 7.1, 7.2, 7.3, 8.0, 9.0, and higher Mandrake 9.0 and higher...

  • Page 19: Components

    The On Line LEDs light GREEN to indicate that the computer attached to the corresponding port is up and running. If the LED is flashing, it indicates that the Port is being used for cascading to another KH98 switch (see Two Stage Installation, page 10).

  • Page 20: Link Led

    KH98 User Manual 4. 10 Mbps LED The 10 Mbps LED lights ORANGE to indicate the KH98 unit is connected to the IPMI Management LAN at 10 Mbps. 5. Link LED The LINK LED blinks ORANGE to indicate IPMI Management LAN packets are being sent and/or received.

  • Page 21: Rear View

    During normal operation this switch should be in the NORMAL position. Firmware Upgrade Port The Firmware Upgrade Cable that transfers the firmware upgrade data from the administrator's computer to the KH98 plugs into this RJ-11 connector. See page 39 for firmware upgrading details. 6. LAN Port (IPMI Monitoring) The Category 5 cable used to connect to the IPMI Management LAN plugs in this RJ-45 connector.
  • Page 22 KH98 User Manual This Page Intentionally Left Blank...

  • Page 23: Chapter 2. Hardware Setup

    KH98 CPU Port to the Keyboard, Video and Mouse ports of the computer you are installing. 3. Plug the Cat 5 cable that connects the KH98 to the IPMI Management LAN. (This step is optional, see note below).

  • Page 24: Two Stage Installation

    As many as 64 computers can be controlled in a complete two stage installation. A table showing the relation between the number of computers and the number of KH98 units needed to control them is provided on page 47. Note: 1. Mixing different KVM switch models on the same installation can cause problems with OSD port switching.
  • Page 25 CPU port on the Second Stage unit to the Keyboard, Video, and Mouse ports of the computers you are installing. 5. Plug the power cord that came with this package into the KH98's Power Socket, and then into an AC power source.

  • Page 26: Three Stage Installation

    Mouse ports of the computers you are installing, as shown in the diagram on the next page. 5. Plug the Cat 5 cable that connects the KH98 to the IPMI management LAN or IPMI enabled server. 6. Plug the power cord that came with this package into the KH98's Power Socket, and then into an AC power source.
  • Page 27 Chapter 2. Hardware Setup Note: The Power On sequence requires that all Third Stage units be powered on first. After they are all on, the Second Stage units must be powered on next. After all the Second Stage units are on, the First Stage unit must be powered on.

  • Page 28: Setup Considerations

    Setup Considerations Hot Plugging The KH98 supports hot plugging. Components can be removed and added back into the installation by unplugging and replugging their cables from their respective ports without the need to shut the switch down. For hot plugging to...

  • Page 29: Powering Off And Restarting

    Chapter 2. Hardware Setup Powering Off and Restarting If it becomes necessary to Power Off one of the KH98 units, before starting it back up you must do the following: 1. Shut down all the computers that are attached to the unit. If there are stations cascaded down from it, all the cascaded stations and the computers attached to them must be shut down, as well.

  • Page 30: Port Id Numbering

    KH98 User Manual Port ID Numbering Each CPU Port on a KH98 installation is assigned a unique Port ID. You can directly access any computer on any level of the installation by specifying the Port ID of the CPU port that the computer is connected to - either with the Hotkey port selection method, or with the OSD.

  • Page 31: Port Selection

    Chapter 2. Hardware Setup Port Selection The KH98 provides three methods to obtain instant access to any computer on your installation: Manual, OSD, and Hotkey. Manual: Simply press the appropriate Port Selection Switch on the unit's front panel. After you press the switch, the Selected LED lights to indicate that the port has the KVM focus.
  • Page 32 KH98 User Manual This Page Intentionally Left Blank...

  • Page 33: Chapter 3. Osd Operation

    Chapter 3 OSD Operation OSD Overview The On Screen Display (OSD) provides a visual, menu-driven, mouse enabled, interface that offers quick and convenient computer access and control, as well as efficient system administration including user management (access rights, passwords, etc.). Each OSD menu option activates a function that configures and controls the operation of the KVM installation.
  • Page 34 KH98 User Manual When you invoke the OSD, a screen similar to the one below appears: F1:GOTO F3:SET F5:BMC F7:SCAN X F2:LIST F4:ADM F6:PET ALERT F8:LOUT ADMINISTRATOR LIST:ALL SN PN NAME ATEN INTL.CO. 1 ATEN INTL.CO. 2 ATEN INTL.CO. 3...

  • Page 35: Osd Main Screen Headings

    Chapter 3. OSD Operation OSD Main Screen Headings Heading Explanation SN-PN This column lists the Port ID numbers (Station Number - Port Number) for all the Computer Ports on the installation. The simplest method to access a particular computer is move the Highlight Bar to it, then press Enter.

  • Page 36: Osd Functions

    2. In the Submenus that appear, make your choice either by Double Clicking it, or moving the Highlight Bar to it, then pressing [Enter]. 3. Press [Esc] to return to the previous menu level. A complete description of the KH98’s OSD operations is included in the sections that follow. F1 GOTO: Clicking the F1 field or pressing [F1] activates the GOTO function.

  • Page 37: F2 List

    Chapter 3. OSD Operation F2 LIST: This function lets you broaden or narrow the scope of which ports the OSD displays (lists) on the Main Screen. Many of the OSD functions only operate on the computers currently selected for Listing on the Main Screen with this function.

  • Page 38: F3 Set

    The changes only become permanent when you Log out of the OSD (see page 32). If you shut down the KH98 without first logging out, your changes are discarded. The settings are explained in the following table:...
  • Page 39 Chapter 3. OSD Operation (Continued from previous page.) Setting Function PORT ID Selects how the Port ID is displayed: the Port Number alone DISPLAY (PORT NUMBER); the Port Name alone (PORT NAME); or the MODE Port Number plus the Port Name (PORT NUMBER + PORT NAME).

  • Page 40: F4 Adm

    Note: All setting changes remain in temporary memory for the duration of the session. Changes become permanent after Logging out of the OSD. Shutting down the KH98, without logging out first, will discard any changes made during a session. The settings are explained in the following table:...
  • Page 41 Chapter 3. OSD Operation (Continued from previous page.) Setting Function EDIT PORT To help remember which computer is attached to a particular port, NAMES every port can be given a name. This function allows the Administrator to create, modify, or delete port names. To Edit a port name: 1.
  • Page 42 KH98 User Manual (Continued from previous page.) Setting Function SET QUICK This function lets the Administrator select which Ports to include as VIEW PORTS Quick View ports. To select/deselect a port as a Quick View Port, Double Click the port you want, or use the Navigation Keys to move the highlight bar to it, then press [Enter].
  • Page 43 (Continued from previous page.) Setting Function FIRMWARE Displays the current firmware version installed on the KH98. In VERSION order to upgrade the KH98's firmware (see Chapter 5), you must first invoke Firmware Upgrade Mode with this setting. Only the Super Administrator responsible for the Master Station can access this feature.
  • Page 44 This is necessary to establish a network connection with the IPMI enabled servers in your installation. KVM IP: Use this option to set the IP address of your KH98. There are two options to choose from: DHCP and USER DEFINED.

  • Page 45: F5 Bmc

    F5 BMC: Clicking the F5 field or pressing [F5] establishes a session with IPMI enabled servers in your KH98 installation. Use this function if you would like to monitor the health of servers in your IPMI Management LAN. See Installation, page 9 for hardware setup instructions.

  • Page 46: F6 Pet Alerts

    F6 PET ALERTS: Clicking the F6 field, or pressing [F6], displays the Platform Event Trap alerts received from any IPMI enabled server in your KH98 installation. PET alerts are triggered whenever an a monitored event occurs on an IPMI enabled server’s platform. These PET alerts contain information such as event type (temperature threshold exceeded, power fault, etc.), BMC IP address, time...

  • Page 47: F7 Scan

    Chapter 3. OSD Operation F7 SCAN: Clicking the F7 field or pressing [F7] invokes Auto Scan Mode. This function allows you to automatically switch among the available computers at regular intervals so that you can monitor their activity without having to take the trouble of switching manually.

  • Page 48: F8 Lout

    KH98 User Manual F8 LOUT: Clicking the F8 field, or pressing [F8] logs you out of OSD control of the computers, and blanks the Console screen. This is different from simply pressing [Esc] when you are at the Main Screen to deactivate the OSD. With...

  • Page 49: Chapter 4. Hotkey Operation

    Chapter 4 Hotkey Operation Hotkey Port Control Hotkey Port Control allows you to provide KVM focus to a particular computer directly from the keyboard. The KH98 provides the following Hotkey Port Control features: Selecting the Active Port Auto Scanning Skip Mode Switching Invoking Hotkey Mode All Hotkey operations begin by invoking Hotkey Mode.

  • Page 50: Selecting The Active Port

    KH98 User Manual Pressing [Esc] or [Spacebar] exits Hotkey Mode. Selecting the Active Port Each Computer Port is assigned a Port ID (see Port ID Numbering, p. 16). You can directly access any computer on the installation with a Hotkey combination that specifies the Port ID of the Computer Port that the computer is connected to.

  • Page 51: Auto Scanning

    Chapter 4. Hotkey Operation Auto Scanning Auto Scan automatically switches among all the active Computer Ports that are accessible to the currently logged on User at regular intervals, so that he can monitor their activity automatically. (See Scan/Skip Mode of the OSD F3 SET function, p.

  • Page 52: Invoking Auto Scan

    KH98 User Manual Invoking Auto Scan To start Auto Scanning, key in the following Hotkey combination: 1. Invoke Hotkey Mode (see p. 33). 2. Press [A]. After you press A, you automatically exit Hotkey Mode, and enter Auto Scan Mode, and Auto Scanning begins.

  • Page 53: Skip Mode

    Chapter 4. Hotkey Operation Skip Mode This feature allows you to switch between computers in order to monitor them manually. You can dwell on a particular port for as long or as little as you like - as opposed to Auto Scanning, which automatically switches after a fixed interval.

  • Page 54: Hotkey Beeper Control

    Beeper On or Beeper Off for one second; then the message disappears and you automatically exit Hotkey Mode. Hotkey Summary Table The following table summarizes Hotkey operations on the KH98: [Num Lock] + [*] [Port ID] [Enter] Switches access to the computer that corresponds to that Port ID.

  • Page 55: The Firmware Upgrade Utility

    Chapter 5 The Firmware Upgrade Utility Introduction The purpose of the Windows-based Firmware Upgrade Utility (FWUpgrade.exe) is to provide an automated process for make upgrading the KVM switch's firmware as smooth and painless as possible. The Utility comes as part of a Firmware Upgrade Package that is specific for each device.

  • Page 56: Before You Begin

    COM port on your computer to the Firmware Upgrade Port of your device. IPMI 4. Shut down all of the computers - but not the Stations - on your KH98 installation. 5. From your KVM switch console, bring up the OSD (see p. 19) and select the F4 ADM function.

  • Page 57: Performing The Upgrade

    Chapter 5. The Firmware Upgrade Utility Performing the Upgrade Starting the Upgrade To upgrade your firmware: 1. Run the downloaded Firmware Upgrade Package file - either by double clicking the file icon, or by opening a command line and keying in the full path to it.
  • Page 58 KH98 User Manual 3. Click Next to continue. The Firmware Upgrade Utility main screen appears: The Utility inspects your installation. All the devices capable of being upgraded by the package are listed in the Device List panel. 4. As you select a device in the list, its description appears in the Device...
  • Page 59 Chapter 5. The Firmware Upgrade Utility 5. After you have made your selection(s), Click Next to perform the upgrade. If you enabled Check Firmware Version, the Utility compares the device's firmware level with that of the upgrade files. If it finds that the device's version is higher than the upgrade version, it brings up a dialog box informing you of the situation and gives you the option to Continue or Cancel.

  • Page 60: Upgrade Succeeded

    KH98 User Manual Upgrade Succeeded After the upgrade has completed, a screen appears to inform you that the procedure was successful: Click Finish to close the Firmware Upgrade Utility.

  • Page 61: Upgrade Failed

    Chapter 5. The Firmware Upgrade Utility Upgrade Failed If the upgrade failed to complete successfully a dialog box appears asking if you want to retry. Click Yes to retry. If you Click No, the Upgrade Failed screen appears: Click Cancel to close the Firmware Upgrade Utility. See the next section, Firmware Upgrade Recovery, for how to proceed.

  • Page 62: Firmware Upgrade Recovery

    KH98 User Manual Firmware Upgrade Recovery There are basically two conditions that call for firmware upgrade recovery: When you invoke Firmware Upgrade Mode (see p. 29), but decide not to proceed with the upgrade. When the Mainboard firmware upgrade fails.

  • Page 63: Appendix

    Appendix KH98 Computer Support Table The following table indicates the relationship between the number of KH98 units and the maximum number of computers that they control: Units Computers Units Computers Units Computers Units Computers The following formula illustrates the relationship between the number of...

  • Page 64: Osd Factory Default Settings

    KH98 User Manual OSD Factory Default Settings Setting Default OSD Hotkey [Scroll Lock] [Scroll Lock] Port ID Display Position Upper Left Corner Port ID Display Duration 3 Seconds Port ID Display Mode The Port Number plus the Port Name Scan Duration...

  • Page 65: Specifications

    Appendix Specifications Function Specification Computer Direct Connections 512 (via Cascade) Port Selection OSD / Hotkey / Push Buttons Connectors Console VGA 1 x HDB-15 F Console K/M 2 x 6 pin mini DIN F (KB - Purp; MS - Grn) CPU K/M 16 x 6 pin mini DIN F (KB - Purp;...

  • Page 66: Clear Login Information

    Password information has become corrupted or you have forgotten it, for example) you can clear the login information with the following procedure: 1. Power off the KH98 and remove its housing. 2. Short the jumper labeled J19 labeled (Restore Default Password) at the center front of the switch’s main board.

  • Page 67: Troubleshooting

    2. Unplug the keyboard connector from the Console Keyboard Port, then plug it back Improper KH98 reset Turn off all KH98 units and wait 5 seconds before turning them back on. See Powering Off and Restarting on page 13 for details.
  • Page 68 KH98 User Manual Rack Mounting To rack mount the unit do the following: 1. Separate the front and rear modules by removing the four module attaching screws. Phillips hex head M3 x 8 2. Screw the rack mounting brackets into the front and rear modules.
  • Page 69 Appendix 3. Screw the mounting brackets to the rack.

  • Page 70: Limited Warranty

    KH98 User Manual Limited Warranty IN NO EVENT SHALL THE DIRECT VENDOR'S LIABILITY EXCEED THE PRICE PAID FOR THE PRODUCT FROM THE DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT, DISK OR ITS DOCUMENTATION.
  • Page 71 Index Index Firmware Upgrade Section, 7 Activate Beeper, 25 ADM, 24 GOTO, 20 Administrator functions, 24 Administrator Login Failure, 50 ALTUSEN Information, xiii Hardware setup, 9 Auto Scanning, 31, 35 Hot plugging, 14 Invoking Auto Scan, 36 Hotkey Pausing Auto Scan, 36 Beeper Control, 38 Scan Duration, 23 Command Mode, 23...
  • Page 72 KH98 User Manual Logout Timeout, 24 LOUT, 32 Quick View Ports, 26 Restore Default Values, 25 Factory Default Settings, 48 Functions, 20 Hotkey, 22 Safety Instructions Logout, 32 General, iv Main Screen, 18 Rack Mounting, vi Main Screen Headings, 19...

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