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Altusen KH0116 User Manual

Aten 16 port high density kvm switch user manual kh0116
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16 Port High Density KVM Switch
KH0116
User Manual
www.altusen.com

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Summary of Contents for Altusen KH0116

  • Page 1 16 Port High Density KVM Switch KH0116 User Manual www.altusen.com...

  • Page 2: Fcc Information

    KH0116 User Manual FCC Information This is an FCC Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.

  • Page 3: User Notice

    KH0116 User Manual User Notice All information, documentation, and specifications contained in this manual are subject to change without prior notification by the manufacturer. The manufacturer makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties as to merchantability or fitness for any particular purpose.

  • Page 4: Safety Instructions

    KH0116 User Manual Safety Instructions General Read all of these instructions. Save them for future reference. Follow all warnings and instructions marked on the device. Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result.
  • Page 5 The device does not operate normally when the operating instructions are followed. Only adjust those controls that are covered in the operating instructions. Improper adjustment of other controls may result in damage that will require extensive work by a qualified technician to repair. KH0116 User Manual...

  • Page 6: Rack Mounting

    KH0116 User Manual Rack Mounting Before working on the rack, make sure that the stabilizers are secured to the rack, extended to the floor, and that the full weight of the rack rests on the floor. Install front and side stabilizers on a single rack or front stabilizers for joined multiple racks before working on the rack.

  • Page 7: 1 Quick Start Guide

    KH0116 installation. * Features may have been added to the KH0116 since this manual was printed. Please visit our website to download the most up to date version of the manual.
  • Page 8 KH0116 User Manual This Page Intentionally Left Blank viii...

  • Page 9: Table Of Contents

    KH0116 Front View ........
  • Page 10 KH0116 Connection Table ........49...

  • Page 11: About This Manual

    KH0116 User Manual About This Manual This User Manual is provided to help you get the most from your KH0116 system. It covers all aspects of installation, configuration and operation. An overview of the information found in the manual is provided below.

  • Page 12: Conventions

    KH0116 User Manual Conventions This manual uses the following conventions: Monospaced Indicates text that you should key in. Indicates keys you should press. For example, [Enter] means to press the Enter key. If keys need to be chorded, they appear together in the same bracket with a plus sign between them: [Ctrl+Alt].

  • Page 13: Altusen Information

    Online troubleshooting that describes the most com- monly encountered problems and offers possible solutions to them; online documentation (including electronically available manuals); and the latest driv- ers and firmware for your product are available at the ALTUSEN website: http://www.altusen.com KH0116 User Manual xiii...

  • Page 14: Product Information

    KH0116 User Manual Product Information For information about all of ALTUSEN's products and how they can help you connect without limits, visit ALTUSEN on the web or contact an ALTUSEN Authorized Reseller. In the United States of America, call: 866-ALTUSEN (258-8736)

  • Page 15: Chapter 1 Introduction

    A single KH0116 can control up to 16 computers. As many as 31 additional KH0116 can be daisy chained to each other, so that up to 512 computers can all be controlled from a single keyboard-monitor-mouse console.
  • Page 16 There is no better way to save time and money than with a KH0116 installation. By allowing a single console to manage all the attached computers, a KH0116 installation: (1) eliminates the expense of having to purchase a separate keyboard, monitor, and mouse for each computer;...

  • Page 17: Features

    Features A single console controls up to 16 computers Dedicated chain ports - daisy chain up to 31 additional units - control up to 512 computers from a single console No software required - convenient computer selection via Hotkeys and intuitive On Screen Display (OSD) menus Auto Scan feature for monitoring user-selected computers Hot Pluggable - add or remove switches/computers without having to...

  • Page 18: Hardware Requirements

    KH0116 User Manual Hardware Requirements Console A VGA, SVGA, or Multisync monitor capable of the highest resolution that you will be using on any computer in the installation. A PS/2 style mouse A PS/2 style keyboard Computers The following equipment must be installed on each computer: A VGA, SVGA or Multisync card.

  • Page 19: Components

    KVM focus. The LED is steady under normal conditions, but flashes when its port is accessed under Auto Scan Mode (see F7 SCAN:, page 32). When the KH0116 is first powered on, the On Line and Selected LEDs blink in sequence as the Switch performs a self-test.
  • Page 20 Lights to indicate that the KH0116 is powered up and ready to operate. Station ID LED The KH0116's Station ID is displayed here. If this is a Single Station installation (see p. 10), or the First Station on a Daisy Chained installation (see p. 11), the KH0116 has a Station ID of 01.

  • Page 21: Kh0116 Rear View

    KH0116 Rear View Component Power Socket Power Switch Local Console If this is a Single Station installation, or if this is the First Port Section Station of a daisy chained installation, the keyboard, monitor, and mouse that make up the Local Console plug in here.
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  • Page 23: Installation And Operation

    Keyboard Power On function. Rack Mounting The KH0116 can be mounted in a 1U system rack. For convenience and flexibility, the mounting brackets can screw into either the front or the back of the unit so that it can attach to the front or the back of the rack. To rack mount the unit do the following: 1.

  • Page 24: Single Stage Installation

    KH0116 units. Daisy chaining is described in the next section. 3. Plug the female end of the power cord into the KH0116's Power Socket; plug the male end into an AC power source. 4. Turn on the power to the KH0116.

  • Page 25: Daisy Chaining

    1. Use a daisy chain cable set (described in the Cables section, p. 4), to connect the Chain Out port of the parent KH0116 unit to the Chain In port of the child KH0116 unit (First Station Out to Second Station In, Second Station Out to Third Station In, etc.).
  • Page 26 KH0116 User Manual Daisy Chain Installation Diagram:...

  • Page 27: Remote Console Operation

    Remote Module (CE-250R) that connects to a Local Module (CE-250L) via Cat 5 cabling. Since the CE-250L (the Local Module) is built into the KH0116, all that is required for Remote Console operation is the purchase of a CE-250R module.

  • Page 28: Ce-250R Installation

    3. Plug the power adapter (supplied with the CE-250R) into an AC source; plug the adapter’s power cable into the CE-250R’s Power Jack 4. Power up your KH0116 installation according to the steps given on page 11. CE-250R Installation Diagram:...

  • Page 29: Ce-250R Operation

    CE-250R Operation With the Remote Console installed, the default situation is for both the Local and Remote consoles to be active. The KH0116 and the CE-250R have two LEDs each to indicate the Local/Remote operating status, as shown in the...

  • Page 30: Hot Plugging

    KH0116 User Manual Hot Plugging The KH0116 supports hot plugging - components can be removed and added back into the installation by unplugging their cables from the ports without the need to shut the unit down. In order for hot plugging to work properly,...

  • Page 31: Port Id Numbering

    Port ID Numbering Each Computer Port on a KH0116 installation is assigned a unique Port ID. The Port ID is made up of two parts: a Station Number, and a Port Number: The Station Number - is a two digit number which reflects the switch's position in the daisy chain sequence.

  • Page 32: Powering Off And Restarting

    KH0116 User Manual Powering Off and Restarting If it becomes necessary to Power Off one of the KH0116 units, before starting it back up you must do the following: 1. Shut down all the computers that are attached to it.

  • Page 33: Osd Operation

    Overview The On Screen Display (OSD) is a menu driven method to handle computer control and switching operations. All procedures start from the OSD Main Screen. To pop up the Main Screen, tap the [Scroll Lock] key twice. Note: You can optionally change the Hotkey to the Ctrl key, in which case you would tap [Ctrl] twice (see OSD Hotkey, p.
  • Page 34 KH0116 User Manual When you invoke the OSD, a screen similar to the one below appears: F1:GOTO F2:LIST ADMINISTRATOR LIST:ALL SN PN Note: 1. The diagram depicts the Administrator's Main Screen. The User Main Screen does not show the F4 and F6 functions since these are reserved for the Administrator and can't be accessed by ordinary Users.

  • Page 35: Osd Navigation

    OSD Navigation To dismiss the menu, and deactivate the OSD, Click the X at the upper right corner of the OSD Window; or press [Esc]. To Logout, Click F8 or the press [F8]. To move up or down through the list one line at a time, Click the Up and Down Triangle symbols ( there are more list entries than there is room for on the Main Screen, the screen will scroll.

  • Page 36: Osd Functions

    KH0116 User Manual OSD Functions OSD functions are used to configure and control the OSD. For example, rapidly switching to any port; scanning only selected ports; limiting the list of ports you wish to view; designating a port as a Quick View Port; managing port names;...

  • Page 37: F2 List

    F2 LIST: This function lets you broaden or narrow the scope of which ports the OSD displays (lists) on the Main Screen. Many of the OSD functions only operate on the computers currently selected for Listing on the Main Screen with this function.

  • Page 38: F3 Set

    KH0116 User Manual F3 SET: This function allows the Administrator and each User to set up his own working environment. A separate profile for each is stored by the OSD and is activated according to the Username that was provided during Login.
  • Page 39 (Continued from previous page.) Setting PORT ID Selects how the Port ID is displayed: the Port Number alone DISPLAY (PORT NUMBER); the Port Name alone (PORT NAME); or the MODE Port Number plus the Port Name (PORT NUMBER + PORT NAME).

  • Page 40: F4 Adm

    KH0116 User Manual F4 ADM: F4 is an Administrator only function. It allows the Administrator to configure and control the overall operation of the OSD. To change a setting Double Click it; or use the Up and Down Arrow Keys to move the highlight bar to it then press [Enter].
  • Page 41 (Continued from previous page.) Setting EDIT PORT To help remember which computer is attached to a particular port, NAMES every port can be given a name. This function allows the Administrator to create, modify, or delete port names. To Edit a port name: 1.
  • Page 42 KH0116 User Manual (Continued from previous page.) Setting SET QUICK This function lets the Administrator select which Ports to include as VIEW PORTS Quick View ports. To select/deselect a port as a Quick View Port, Double Click the port you want, or use the Navigation Keys to move the highlight bar to it, then press [Enter].
  • Page 43 Set Quick View Ports, etc.), for all of the computers affected by the change, have to be manually redone. FIRMWARE In order to upgrade the KH0116's firmware (see Chapter 5), you UPGRADE must first invoke Firmware Upgrade Mode with this setting.

  • Page 44: F5 Skp

    KH0116 User Manual F5 SKP: Clicking the F5 field or pressing [F5] invokes Skip (SKP) Mode. This function enables you to easily skip backward or forward - switching the console focus from the currently active computer port to the previous or next available one.

  • Page 45: F6 Brc

    F6 BRC: F6 is an Administrator only function. Clicking the F6 field, or pressing [F6], invokes Broadcast (BRC) Mode. When this function is in effect, commands sent from the console are broadcast to all available computers on the installation. This function is particularly useful for operations that need to be performed on multiple computers, such as performing a system wide shutdown, installing or upgrading software, etc.

  • Page 46: F7 Scan

    KH0116 User Manual F7 SCAN: Clicking the F7 field or pressing [F7] invokes Auto Scan Mode. This function allows you to automatically switch among the available computers at regular intervals so that you can monitor their activity without having to take the trouble of switching manually.

  • Page 47: F8 Lout

    F8 LOUT: Clicking the F8 field, or pressing [F8] logs you out of OSD control of the computers, and blanks the Console screen. This is different from simply pressing [Esc] when you are at the Main Screen to deactivate the OSD. With this function you must log in all over again to regain access to the OSD, whereas with [Esc], all you have to do to reenter the OSD is tap the OSD Hotkey.
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  • Page 49: Chapter 4. Hotkey Operation

    Hotkey Port Control Hotkey Port Control allows you to provide KVM focus to a particular computer directly from the keyboard. The KH0116 provides the following Hotkey Port Control features: Selecting the Active Port Auto Scanning Skip Mode Switching Invoking Hotkey Mode All Hotkey operations begin by invoking Hotkey Mode.

  • Page 50: Selecting The Active Port

    KH0116 User Manual Selecting the Active Port Each Computer Port is assigned a Port ID (see Port ID Numbering, p. 17). You can directly access any computer on the installation with a Hotkey combination that specifies the Port ID of the Computer Port that the computer is connected to.

  • Page 51: Invoking Auto Scan

    Invoking Auto Scan To start Auto Scanning, key in the following Hotkey combination: 1. Invoke Hotkey Mode (see p. 35). 2. Press [A]. After you press A, you automatically exit Hotkey Mode, and enter Auto Scan Mode, and Auto Scanning begins. While you are in Auto Scan Mode, you can pause the scanning in order to keep the focus on a particular computer either by pressing P or with a Left Click of the mouse.

  • Page 52: Skip Mode

    KH0116 User Manual Skip Mode This feature allows you to switch between computers in order to monitor them manually. You can dwell on a particular port for as long or as little as you like - as opposed to Auto Scanning, which automatically switches after a fixed interval.

  • Page 53: Hotkey Beeper Control

    Beeper On or Beeper Off for one second; then the message disappears and you automatically exit Hotkey Mode. Hotkey Summary Table The following table summarizes Hotkey operations on the KH0116: [Num Lock] + [-] [Port ID] [Enter] [T] [n] [Enter] [←]...
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  • Page 55: The Firmware Upgrade Utility

    Chapter 5 The Firmware Upgrade Utility Introduction The purpose of the Windows-based Firmware Upgrade Utility (FWUpgrade.exe) is to provide an automated process for make upgrading the KVM switch's firmware as smooth and painless as possible. The Utility comes as part of a Firmware Upgrade Package that is specific for each device.

  • Page 56: Before You Begin

    KH0116 User Manual Before You Begin To prepare for the firmware upgrade, do the following: 1. From a computer that is not part of your KVM installation go to our Internet support site and choose the model name that relates to your device to get a list of available Firmware Upgrade Packages.

  • Page 57: Performing The Upgrade

    Performing the Upgrade Starting the Upgrade To upgrade your firmware: 1. Run the downloaded Firmware Upgrade Package file - either by double clicking the file icon, or by opening a command line and keying in the full path to it. The Firmware Upgrade Utility Welcome screen appears: 2.
  • Page 58 KH0116 User Manual 3. Click Next to continue. The Firmware Upgrade Utility main screen appears: The Utility inspects your installation. All the devices capable of being upgraded by the package are listed in the Device List panel. 4. If the utility detects more than one Master Device (the First Stage unit of a...
  • Page 59 5. As you select devices, a detailed description of each appears in the Device Description panel. 6. After you have made your selection(s), Click Next to perform the upgrade. If you enabled Check Firmware Version, the Utility compares the device's firmware level with that of the upgrade files.

  • Page 60: Upgrade Succeeded

    KH0116 User Manual Upgrade Succeeded After the upgrade has completed, a screen appears to inform you that the procedure was successful: Click Finish to close the Firmware Upgrade Utility.

  • Page 61: Upgrade Failed

    Chapter 5. The Firmware Upgrade Utility Upgrade Failed If the upgrade failed to complete successfully a dialog box appears asking if you want to retry. Click Yes to retry. If you Click No, the Upgrade Failed screen appears: Click Cancel to close the Firmware Upgrade Utility. See the next section, Firmware Upgrade Recovery, for how to proceed.

  • Page 62: Firmware Upgrade Recovery

    KH0116 User Manual Firmware Upgrade Recovery There are basically three conditions that call for firmware upgrade recovery: When you invoke Firmware Upgrade Mode (see p. 29), but decide not to proceed with the upgrade. When the Mainboard firmware upgrade fails.

  • Page 63: Appendix

    KH0116 Connection Table The following table indicates the relationship between the number of KH0116 units and the number of computers that they control: 1 - 16 17 - 32 33 - 48 49 - 64 65 - 80 81 - 96...

  • Page 64: Specifications

    KH0116 User Manual Specifications Function Connectors Console VGA Console K/M Computer Ports 16 x SPDB-15 F Daisy Chain Remote Con. FW Upgrade Power Switches Power FW Recover Reset Remote Con. LEDs On Line Selected Power Station ID Power Consumption Emulation...

  • Page 65: Administrator Login Failure

    4. Power off the switch. 5. Remove the jumper cap from J12. 6. Close the housing and start the KH0116 back up. After you start back up, you can use the default Username and Password (see OSD Overview, p. 33) to log in.

  • Page 66: Troubleshooting

    KH0116 User Manual Troubleshooting Symptom Possible Cause Mouse and/or Improper mouse Keyboard not and/or keyboard responding. reset. All Station IDs Station 1 has display as 01. suddenly lost power. Limited Warranty IN NO EVENT SHALL THE DIRECT VENDOR'S LIABILITY EXCEED THE PRICE PAID...

  • Page 67: Index

    Activate Beeper, 27 ADM, 26 Administrator functions, 26 Administrator Login Failure, 51 ALTUSEN Information, xiii Auto Scanning, 32, 36 Invoking Auto Scan, 37 Pausing Auto Scan, 37 Scan Duration, 25 Setting the Scan Interval, 36 Stopping, 37 Beeper Activate, 27 Hotkey Control, 39 BRC, 31 Broadcast Mode, 31...
  • Page 68 Installation Daisy Chaining, 11 Single Stage, 10 Invoking Hotkey Mode, 35 KH0116 Front View, 5 Rear View, 7 LEDs Port, 5 Station ID, 6 LIST, 23 Logout, 33 Logout Timeout, 26 LOUT, 33 Factory Default Settings, 49 Functions, 22 Hotkey, 19, 24...
  • Page 69 Switching Station Positions, 16 Switching station positions, 16 Timeout, 26 Troubleshooting, 52 Upgrading the firmware, 41 User Notice, iii Username, 26...

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