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Altusen KH88 User Manual

High density kvm switch
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Summary of Contents for Altusen KH88

  • Page 1 User Manual KH88...

  • Page 2: Fcc Information

    FCC Information This is an FCC Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.

  • Page 3: Package Contents

    Package Contents The complete KH88 package contains the following components: w 1 KH88 KVM Switch w 1 Power Cord w 1 Rack Mounting Kit w 1 User Manual w 1 Quick Start Guide w 1 Warranty Registration Card Check to make sure that all the components are present and in good order.

  • Page 4: Table Of Contents

    1. Introduction Overview ....... . . 1 Features ........2 Hardware Requirements .
  • Page 5 4. Hotkey Operation Hotkey Port Control ......29 Invoking Hotkey Mode ..... . . 29 Selecting the Active Port .

  • Page 6: About This Manual

    About This Manual This User Manual is provided to help you get the most from your KH88 system. It covers all aspects of installation, configuration and operation. An overview of the information found in the manual is provided below. Overview Chapter 1, Introduction, introduces you to the KH88 System.

  • Page 7: Getting Help

    Conventions This manual uses the following conventions: Indicates text that you should key in. Courier Indicates keys you should press. For example, [Enter] means to press the Enter key. If keys need to be chorded, they appear together in the same bracket with a plus sign between them: [Ctrl+Alt].

  • Page 8: Altusen Technical Support

    ALTUSEN Technical Support North America Technical Phone Support International Technical Phone Support Email Support Online Troubleshooting Online Documentation Software Updates Product Information For information about all of ALTUSEN’s products and how they can help you connect without limits, visit ALTUSEN on the web at http://www.altusen.com ALTUSEN Authorized Resellers ALTUSEN provides the following ways to find an authorized reseller in your area: w In the United States of America, call: 866-ALTUSEN...

  • Page 9: Introduction

    Now, with the KH88, you can easily access multiple computers in a cost effective manner. A single KH88 can control up to 8 computers. Since units can be cascaded to three levels, in a full three stage installation up to 73 KH88s can control up to 512 computers - all from a single console.

  • Page 10: Features

    Features M Controls 8 computers from a single console M Cascadable to three levels from any port - control up to 512 computers from a single console M Administrator/User password authorization for enhanced security protection (PSP) M Intelligent OSD (On Screen Display) and hotkey switching for efficient system handling M No software required - computer selection via front panel switches, hotkeys, or On Screen Display (OSD)

  • Page 11: Hardware Requirements

    Hardware Requirements Console M A VGA, SVGA, or Multisync monitor capable of the highest resolution that you will be using on any computer in the installation. M A PS/2 style mouse M A PS/2 style keyboard Computer The following equipment must be installed on each computer: M A VGA, SVGA or Multisync card.

  • Page 12: Cables

    Cable Purpose Connect to Computer Cascading Note: 1. The KH88 does not support serial mice. You cannot use Serial-to-PS/2 adapters with the cables. Attempts to do so will not work. 2. If your computer uses an AT style keyboard socket you will need to purchase a PS/2-to-AT keyboard adapter (Part No.

  • Page 13: Hardware Setup

    The On Line LEDs light GREEN to indicate that the computer attached to the corresponding port is up and running. If the LED is flashing, it indicates that the Port is being used for cascading to another KH88 switch (see Two Stage Installation, p. 9).

  • Page 14: Power Led

    3. Reset w Use a thin object (such as the end of a paper clip, or a ballpoint pen), to press this recessed switch in to initiate a warm reset. w If the switch is kept in for longer than three seconds, a cold reset takes place.

  • Page 15: Rear Panel

    During normal operation this switch should be in the NORMAL position. w Firmware Upgrade Port The Firmware Upgrade Cable that transfers the firmware upgrade data from the administrator’s computer to the KH88 plugs into this RJ-11 connector. w See p. 35 for firmware upgrading details.

  • Page 16: Installation

    KH88 CPU Port to the Keyboard, Video and Mouse ports of the computer you are installing. 3. Plug the power cord that came with this package into the KH88’s Power Socket, and then into an AC power source.

  • Page 17: Two Stage Installation

    As many as 64 computers can be controlled in a complete two stage installation. A table showing the relation between the number of computers and the number of KH88 units needed to control them is provided on p. 43. Note: 1. Mixing different KVM switch models on the same installation can cause problems with OSD port switching.
  • Page 18 6. Power on the Second Stage unit(s), then power on the First Stage unit. 7. Turn on the power to all the computers. Note: The Power On sequence requires that all Second Stage units be powered on first. After all the Second Stage units have been powered on, the First Stage unit must be powered on next.

  • Page 19: Three Stage Installation

    With a three stage setup, as many as 512 computers can be controlled in a complete installation. A table showing the relation between the number of computers and the number of KH88 units needed to control them is provided on p. 43.

  • Page 21: Setup Considerations

    Setup Considerations Hot Plugging The KH88 supports hot plugging. Components can be removed and added back into the installation by unplugging and replugging their cables from their respective ports without the need to shut the switch down. For hot plugging to...

  • Page 22: Powering Off And Restarting

    Powering Off and Restarting If it becomes necessary to Power Off one of the KH88 units, before starting it back up you must do the following: 1. Shut down all the computers that are attached to the unit. If there are stations cascaded down from it, all the cascaded stations and the computers attached to them must be shut down, as well.

  • Page 23: Port Id Numbering

    Port ID Numbering Each CPU Port on a KH88 installation is assigned a unique Port ID. You can directly access any computer on any level of the installation by specifying the Port ID of the CPU port that the computer is connected to - either with the Hotkey port selection method, or with the OSD.

  • Page 24: Port Selection

    Port Selection The KH88 provides three methods to obtain instant access to any computer on your installation: Manual, OSD, and Hotkey. Manual: Simply press the appropriate Port Selection Switch on the unit’s front panel. After you press the switch, the Selected LED lights to indicate that the port has the KVM focus.

  • Page 25: Osd Operation

    OSD Overview The On Screen Display (OSD) provides a visual, menu-driven, mouse enabled, interface that offers quick and convenient computer access and control, as well as efficient system administration including user management (access rights, passwords, etc.). Each OSD menu option activates a function that configures and controls the operation of the KVM installation.
  • Page 26 After you log in, a screen similar to the one below appears: F1:GOTO F3:SET F2:LIST F4:ADM ADMINISTRATOR LIST:ALL 1 - 6 - 6 1 - 6 - 7 1 - 6 - 8 1 - 7 1 - 8 2 - 1 2 - 2 2 - 3 Note: 1.

  • Page 27: Osd Main Screen Headings

    OSD Main Screen Headings Heading This column lists the Port ID numbers (see Port ID Numbering, p. 15), for all the CPU ports on the installation. The simplest method to access a particular computer is move the Highlight Bar to it, then press [Enter]. If a port has selected for Quick View scanning (see Set Quick View Ports, p.

  • Page 28: Osd Functions

    2. In the Submenus that appear make your choice either by Double Clicking it, or moving the Highlight Bar to it, then pressing [Enter]. 3. Press [Esc] to return to the previous menu level. A complete description of the KH88’s OSD operations are given in the sections that follow. F1 GOTO: GOTO allows you to switch directly to a port either by keying in the port’s...

  • Page 29: F2 List

    F2 LIST: Many of the OSD functions only operate on the computers that have been selected for Listing (displaying) on the Main Screen. This function lets you broaden or narrow the scope of which ports are selected for Listing. The submenu choices and their meanings are given in the table below: Choice Lists all of the ports on the installation.

  • Page 30: F3 Set

    The changes only become permanent when you Log out of the OSD (see p. 28). If you shut down the KH88 without first logging out, your changes are discarded. The settings are explained in the following table:...
  • Page 31 (F3 SET: continued) Setting PORT ID Determines how long a Port ID displays on the monitor after a port DISPLAY change has taken place. The choices are: User Defined - which DURATION lets you select the amount of time (from 1 - 255 sec.); and Always On - which displays the Port ID at all times.

  • Page 32: F4 Adm

    The changes only become permanent when you Log out of the OSD (see p. 28). If you shut down the KH88 without first logging out, your changes are discarded. Setting This function is used to set Usernames and Passwords: USERNAME 1.
  • Page 33 (F4 ADM: continued) Setting EDIT PORT To help remember which computer is attached to a particular port, NAMES every port can be given a name. This function allows the Administrator to create, modify, or delete port names. To Edit a port name: Note: Only the Ports currently chosen for the LIST view on the main OSD screen (see F2 LIST, p.
  • Page 34 Note: A blank setting means that no access rights are granted. The Port will not show up on the User’s LIST on the Main Screen. FIRMWARE In order to upgrade the KH88’s firmware (see Chapter 5), you must UPGRADE first invoke Firmware Upgrade Mode with this setting. Only the Super Administrator on the Master Station can utilize this function.

  • Page 35: F7 Scan

    F7 SCAN: This function allows you to automatically switch among the available computers at regular intervals so that you can monitor their activity without having to take the trouble of switching yourself. w The selection of computers to be included for Auto Scanning is made with the Scan/Skip Mode setting under the F3 SET function (see p.

  • Page 36: F8 Lout

    F8 LOUT: LOUT (Log Out) logs you out of OSD control of the computers, and blanks the Console screen. This is different from simply pressing [Esc] to deactivate the OSD when you are at the Main Screen. With this function you must log in all over again to regain access to the OSD, whereas with [Esc], all you have to do to reenter the OSD is tap the OSD Hotkey.

  • Page 37: Hotkey Operation

    Hotkey Port Control Hotkey Port Control allows you to provide KVM focus to a particular computer directly from the keyboard. The KH88 provides the following features: w Selecting the Active Port w Auto Scanning w Skip Mode Switching Invoking Hotkey Mode All Hotkey operations begin by invoking Hotkey Mode.

  • Page 38: Selecting The Active Port

    Selecting the Active Port Each CPU port is assigned a Port ID (see Port ID Numbering, p. 15). You can directly access any computer on the installation with a Hotkey combination that specifies the Port ID of the CPU Port that the computer is connected to. The steps involved are: 1.

  • Page 39: Auto Scanning

    Auto Scanning Auto Scan automatically switches among all the active CPU Ports that are accessible to the currently logged on User at regular intervals (see Scan Mode of the OSD F3 SET function, p. 23), so that he can monitor their activity automatically.

  • Page 40: Starting Auto Scan

    Starting Auto Scan: To start Auto Scanning, key in the following Hotkey combination: 1. Invoke HKM (see p. 29) 2. Key in [A] After you press A, you automatically exit Hotkey Mode, and enter Auto Scan Mode. 3. To exit Auto Scan Mode, press [Esc] or [Spacebar] Note: While Auto Scan Mode is in effect, ordinary keyboard and mouse functions are suspended - only Auto Scan Mode compliant keystrokes and mouse clicks can be input.

  • Page 41: Skip Mode

    Skip Mode This feature allows you to switch between computers in order to monitor them manually. You can dwell on a particular port for as long or as little as you like - as opposed to Auto Scanning, which automatically switches after a fixed interval.

  • Page 42: Hotkey Beeper Control

    Hotkey Beeper Control The Beeper (see Activate Beeper, p. 25) can be Hotkey toggled On and Off. To toggle the Beeper, key in the following Hotkey combination: 1. Invoke HKM (see p. 29) 2. Key in [B] After you press [B], the Beeper toggles On or Off. The Command Line displays Beeper On or Beeper Off for one second;...

  • Page 43: The Firmware Upgrade Utility

    The Firmware Upgrade Utility Introduction Purpose The purpose of the Windows-based Firmware Upgrade Utility (FWUpgrade.exe) is to provide an automated process for make upgrading the KVM switch’s firmware as smooth and painless as possible. The program comes as part of a Firmware Upgrade Package that is specific for each device.

  • Page 44: Before You Begin

    To prepare for the firmware upgrade, do the following: 1. From a computer that is not part of your KVM installation go to our Internet support site and choose the model name that relates to your device (KH88) to get a list of available Firmware Upgrade Packages.

  • Page 45: Performing The Upgrade

    Performing the Upgrade Starting the Upgrade To upgrade your firmware: 1. Run the downloaded Firmware Upgrade Package file - either by double clicking the file icon, or by opening a command line and keying in the full path to it. The Firmware Upgrade Utility Welcome screen appears: 2.
  • Page 46 3. Click Next to continue. The Firmware Upgrade Utility main screen appears: The Utility inspects your installation. The devices capable of being upgraded by the package are listed in the Device List panel. 4. As you select a device in the list, its description appears in the Device Description panel.
  • Page 47 5. After you have made your device selection(s), Click Next to perform the upgrade. If you enabled Check Firmware Version, the Utility compares the device’s firmware level with that of the upgrade files. If it finds that the device’s version is higher than the upgrade version, it brings up a dialog box informing you of the situation and gives you the option to Continue or Cancel.

  • Page 48: Upgrade Succeeded

    Upgrade Succeeded After the upgrade has completed, a screen appears to inform you that the procedure was successful: Click Finish to close the Firmware Upgrade Utility.

  • Page 49: Upgrade Failed

    Upgrade Failed If the upgrade failed to complete successfully a dialog box appears asking if you want to retry. Click Yes to retry. If you Click No, the Upgrade Failed screen appears: Click Cancel to close the Firmware Upgrade Utility. See the next section, Firmware Upgrade Recovery, for how to proceed.

  • Page 50: Firmware Upgrade Recovery

    Firmware Upgrade Recovery There are basically two conditions that call for firmware upgrade recovery: w When you begin a firmware upgrade, but decide not to proceed with it. w When the Mainboard firmware upgrade fails. Note: If one of the cascaded switches fails to upgrade successfully, unplug it from the installation and perform the recovery and upgrade operation independently.

  • Page 51: Appendix

    Computer Connection Table The following table indicates the relationship between the number of KH88 Units and the number of computers that they control: Units Computers Units Computers 134 - 141 8-15 141 - 148 15 - 22 148 - 155...

  • Page 52: Specifications

    Specifications Function Computer Direct Connections Port Selection LEDs Power On Line Port Selected Port Connectors Keyboard Mouse Video Scan Interval (OSD Select) Power Consumption Operating Temperature Storage Temperature Humidity Housing Weight Dimensions (L x W x H) Specification 512 (via Cascade) Front Panel Switches On Screen Display (OSD) Hotkeys...

  • Page 53: Osd Factory Default Settings

    OSD Factory Default Settings The factory default settings are as follows: Setting OSD Hotkey Port ID Display Position Port ID Display Duration Port ID Display Mode Scan Duration Scan Mode Screen Blanker Logout Timeout Beeper Accessible Ports Default [Scroll Lock] [Scroll Lock] Upper Left Corner 3 Seconds The Port Number plus the Port Name...

  • Page 54: Troubleshooting

    First Stage unit for 3 seconds. 2. Unplug the keyboard connector from the Console Keyboard Port, then plug it back in. Turn off all KH88 units and wait five seconds before turning them back on. See Powering Off and Restarting, p. 14, for details.

  • Page 55: Clear Login Information

    Clear Login Information If you are unable to perform an Administrator login (because the Username and Password information has become corrupted, or you have forgotten it, for example), you can clear the login information with the following procedure: 1. Power off the switch and open the case. 2.

  • Page 56: Rack Mounting

    Rack Mounting To rack mount the unit do the following: 1. Separate the front and rear modules by removing the four module attaching screws: 2. Screw the rack mounting brackets into the front and rear modules:...
  • Page 57 3. Screw the mounting brackets to the rack.

  • Page 58: Limited Warranty

    Limited Warranty IN NO EVENT SHALL THE DIRECT VENDOR’S LIABILITY EXCEED THE PRICE PAID FOR THE PRODUCT FROM THE DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT, DISK OR ITS DOCUMENTATION. The direct vendor makes no warranty or representation, expressed, implied, or statutory with respect to the contents or use of this documentation, and specially disclaims its quality, performance, merchantability, or fitness for any particular purpose.
  • Page 59 Activate Beeper ....25 ADM ......24 Auto Scanning .
  • Page 60 Password..... 24 Pause......27 Port ID Display Duration .

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