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Related Manuals for Well SIP-T26P
Summary of Contents for Well SIP-T26P
- Page 1 JOYCE ČR, s.r.o., Venhudova 6, 614 00 Brno, ČR, IČ: 25317571, DIČ: CZ25317571, Tel.: +420 539 088 010 Fax: +420 539 088 000, E-mail: joyce@joyce.cz, Web: www.joyce.cz, www.joyce-energie.cz WELL SIP-T26P User manual Released for firmware versions V61...
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Page 2: About This Guide
In this User Guide, you will find everything you need to quickly use your new phone. Be sure to verify with your system administrator that your network is prepared for configuring your IP phone. As well, be sure to read the Packing List section in this guide before you set up and use the phone. -
Page 3: Table Of Contents
have to collect such WEEE separately. Contents Getting Started ............. 1 Packing List....................1 Assembling the Phone ................. 3 Configuration and Registration ..............5 Configuring via Web Page ............... 5 Configuring via keypad ................6 Overview .............. 7 Keypad Instruction ..................7 LED Instruction .................. - Page 4 Logo Customization ................38 Programmable Key ................39 Softkey Layout..................40 Live Dialpad ..................41 Replace Rule ..................42 Dial Now .................... 43 Area Code ..................44 Block Out ................... 44 Feature Synchronisation ............... 45 Push XML ................... 46 WatchDog ..................47 Basic Call Functions ..........
- Page 5 HTTPS ....................70 Maintenance Tasks ..................71 Administrator Mode ................71 Administrator/User Password ..............72 Reboot ....................72 Reset to Factory .................. 73 Firmware Update ................. 74 Zero-sp-touch ..................76 System Log Export ................77 PCAP Trace Export ................78 802.1X ....................
- Page 6 Automatic Call Distribution (ACD) ............90 Zero-sp-touch ..................91 URL ....................91 SNMP ...................... 91 Action URL ....................92 Action URI ....................93 Music on Hold................... 94 SIP Diversion Display ................95 Suppress DTMF Display ................96 Tone Settings ................... 96 Voice .......................
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Page 7: Getting Started
Enterprise IP Phone Getting Started Getting Started Packing List The following components are included in your package: Enterprise IP Phone Phone Stand Power Adapter ... - Page 8 Enterprise IP Phone Getting Started Handset & Handset Cord Ethernet Cable Quick Installation Guide & Quick Reference CD Content Check this list before installation to ensure that you have received each item. If you are missing any items, contact your IP phone reseller.
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Page 9: Assembling The Phone
Enterprise IP Phone Getting Started Assembling the Phone This section introduces how to assemble the phone with the components in the packing list： Attach the stand; Connect Handset and Headset; Connect Network and Power. 1) Attach the Stand, as shown below: 2) Connect Handset and Headset, as shown below:... - Page 10 Enterprise IP Phone Getting Started Note: Headset is not provided in the packing list. Please contact your distributor for more information. 3) Connect Network and Power There are two ways for network and power source connections. You can either connect the phone to the AC Power directly using the power adapter or to a PoE compliant switch or hub.
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Page 11: Configuration And Registration
Enterprise IP Phone Getting Started Configuration and Registration If you are administrator, you need to do some simple configuration to make the phone work. If not, please contact your system administrator or service provider for more details. Configuring via Web Page Press OK button on the keypad of the phone to enter the status page and find out the IP address of IP phone. -
Page 12: Configuring Via Keypad
Enterprise IP Phone Getting Started Password Account password provided by ITSP. SIP Server SIP server address provided by ITSP. When you have finished the Network and Account Setting configuration, the Register Status Icons will show in the idle screen: Register successfully Register failed Registering When all accounts register fail, phone will display "No Service"... -
Page 13: Overview
Enterprise IP Phone Overview Overview Keypad Instruction You can check the following list which introduces the IP phone’s keypad in details: Power Indication LED It will show the power status, it will be on if the phone is powered, off if the phone is not powered, and blink when someone calls in or there is a call on mute. - Page 14 Enterprise IP Phone Overview DTMF Keypad Use the DTMF hard keys to enter numbers, letters and special characters. Depending on the selected input mode, you can enter digits, lower / upper case or special characters. Navigation Keys Use the navigation keys to navigate in the display menus and confirm and cancel actions.
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Page 15: Led Instruction
Enterprise IP Phone Overview When the phone is in the idle status, press it to enter the forward configuration page. ： Press it to enter the Dialed Calls interface and select a record to dial out. LED Instruction Table 1 DSS Keys configured as BLF LED Status Description Steady green... -
Page 16: Icon Instruction
Enterprise IP Phone Overview There is an incoming call to the account, or there is a call on Blinking green hold The phone is in idle status whatever registered /unregistered Table 6 Power Indication LED LED Status Description Steady green Power on Blinking green There is an incoming call, or there is a call on mute... -
Page 17: User Interface
Enterprise IP Phone Overview In speaker mode Ring volume is 0 The recording feature cannot be started The recording cannot be stopped The recording box is full This call cannot be recorded The recording session is successfully started User Interface There are two ways to customize specific options on your phones: Using keypad and display on the phone;... - Page 18 Enterprise IP Phone Overview Advanced Phone Functions --Accounts √ --Network √ --Voice --Codecs --Echo Cancellation etc --Phone Setting √ √ --Backlight √ --Contrast √ --Lock √ --Reset to factory √ --Set admin password √ --Set AES Key √ --Auto Provision √...
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Page 19: Customizing Your Phone
Enterprise IP Phone Customizing Your Phone Customizing Your Phone General Settings Phone Status You can view the status of your phone using the Phone interface or the Web interface. This option allows you to review: Network status: IP Address, Mac Address, Gateway, DNS, WAN, LAN, etc; ... -
Page 20: Time And Date
Enterprise IP Phone Customizing Your Phone Press the Save hot key when the desired language is highlighted. The language appears on the graphic display will be changed to the one you selected. Press Save hot key to save the changes. Press Back hot key to return to the previous screen. - Page 21 Enterprise IP Phone Customizing Your Phone To set the time format via the Phone interface: 1) Press Menu->Settings->Basic Settings->Time & Date->Time & Date Format. 2) Use the Switch hot key to choose a preferred time format: 12 hour or 24 hour. 3) Use the Switch hot key to choose a preferred date format, the IP phone can support 7 kind of date display format.
- Page 22 Enterprise IP Phone Customizing Your Phone To configure the Daylight Saving Time settings via the Phone interface: 1) Press Menu->Settings->Basic Settings->Time & Date->SNTP Settings- >Daylight Saving. 2) Press the Switch hot key to choose Off/On/Automatic options. 3) Press the Save hot key to save the changes. To change the Daylight Saving Time Settings via the Web interface: 1) Click on Phone->Preference->Daylight Saving Time to do relating changes.
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Page 23: Keypad Lock
Enterprise IP Phone Customizing Your Phone Keypad Lock You can lock the keypad of your phone when you are temporarily not using it. This function helps you to protect your phone from unauthorized use. You can lock the following specific keys: Menu Key: The Menu hot keys cannot be used until unlocked. -
Page 24: Audio Settings
Enterprise IP Phone Customizing Your Phone To enable keypad lock via Web interface: Click on Phone->Preference-> Keyboard Lock to do the relating changes. Please refer to the instruction above for the parameters’ detail. Note: The default password for unlock is admin. Audio Settings Volume You can adjust the volume of handset/speaker/headset/Ring. -
Page 25: Ring Tones
Enterprise IP Phone Customizing Your Phone 4) And you can also press the Volume Adjustment Bar to adjust the ring volume when the phone is in idle status. To adjust the volume when you are in an active call: When Handset/Headset/Hands-free mode is activated, press the Volume Adjustment Bar to a comfortable level. - Page 26 Enterprise IP Phone Customizing Your Phone To change the Ring Tone Type via Web interface: Click on Phone->Preference->Ring Type, highlight the specific one in the scroll- down menu, click Confirm button to save the changes. You can also delete the specific one by click the Del button.
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Page 27: Codec Selection
Enterprise IP Phone Customizing Your Phone To specify ring tones for a specific account via Web interface: Click on Account->Basic->Ring Type option, and highlight the preferred one for the chosen account in the scroll-down menu, then click Confirm button to save the changes. -
Page 28: Contact Management
Enterprise IP Phone Customizing Your Phone To enable/disable the codecs: 1) Click on Account->Codecs. 2) Use the navigation keys to highlight the desired one in the Enable/Disable Codecs list, and press the to move to the other list. 3) Click Confirm to save the change. Note: 1. - Page 29 Enterprise IP Phone Customizing Your Phone 4) Press the save hot key to save. To add a contact via Phone interface: 1) Press Dir->Local Directory 2) Select a group, and press the Enter hot key. 3) Press Add hot key; enter Name, Office/Mobile number, Account and other information of the contact from the keypad.
- Page 30 Enterprise IP Phone Customizing Your Phone 5) Press OK hot key to confirm the operation, or press the Cancel hot key to return to the directory. To move a contact to the Blacklist via Phone interface: 1) Press Dir->Local Directory 2) Select a group, and press the Enter hot key.
- Page 31 Enterprise IP Phone Customizing Your Phone 3) Then the phone will show the record which qualified. To add/delete/edit/move the contacts via the Web interface: Click on Contacts->Local Phone Book。Please refer to the instruction above for the parameters’ detail.
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Page 32: Import/Export Contact List
Enterprise IP Phone Customizing Your Phone Import/Export Contact list Import/Export Contact List via Web interface: 1) Click on Contacts->Local Phone Book. 2) Browse the specific contact list file in .XML format or .csv format, and then click Import button. The imported contact lists will be showed in the Contact List. 3) Move the mouse to the icon , you will see the notes for parameters. -
Page 33: Remote Phone Book
Enterprise IP Phone Customizing Your Phone Remote Phone Book The IP phone has directory itself, but in the enterprise applications where there are a need for a common phone book. For the maintenance and the update of it, the common phone book is usually carried out on the server or IPPBX to maintain up-to- date public phone book, terminal users need to have remote phone book function. -
Page 34: Broadsoft
Enterprise IP Phone Customizing Your Phone button to save the changes. To check the Remote Phone Book via Phone interface: 1) Press the Dir->Remote phonebook. 2) Enter to the Remote Group page, choose a special one, and press the Enter hot key, it will go to the corresponding URL address to download the contact information for you. -
Page 35: Ldap
Enterprise IP Phone Customizing Your Phone 2) Select Broadsoft Item, enter the Display Name, Server, Port, User Name and Password. 3) Press the Save hot key to save the changes. LDAP LDAP can support these functions: 1. Search the contact: Press the DSS key which is set up as LDAP, enter a number or letter in the new interface, the phone will search the contact in LDAP server which following the Certain rules, and show it in the LCD, user can choose the contact to call out. -
Page 36: Other Settings
Enterprise IP Phone Customizing Your Phone 3) Click Confirm to save the change. Other Settings Key as Send Users can set a specific button (“#” or “*”) to active as the send button. To set the send key via the IP phone interface: 1) Press Menu->Features->Key as Send->Enter to enter the configuration page. -
Page 37: Hot Line
Enterprise IP Phone Customizing Your Phone 2) Highlight the specific one in the pull-down menu, then click Confirm button to save the changes. Hot Line To set the hot line number via the IP phone interface: 1) Press Menu->Features->Hot Line->Enter to enter the configuration page. 2) Enter the hot line Number and HotLine Delay time (for example, 20 seconds), then press the Save hot key to save the changes. -
Page 38: Headset Prior
Enterprise IP Phone Customizing Your Phone 2) Enter the Hotline Number and Hotline Delay, and then click Confirm button to save the changes. Headset Prior Headset prior allows the phone to use headset in priority. To place a call using Headset Prior, enable the Headset Prior feature, physically connect your headset and press the HEADSET button to activate it for use. -
Page 39: Dual Headset
Enterprise IP Phone Customizing Your Phone Dual Headset Dual headset allows users to use two headsets. To use this feature, you must connect your headsets to headset jack and handset jack respectively. Once the phone joins in a call, people with the Headset connected to the headset jack has a full-duplex conversation, another people with the headset connected to the handset jack is only allowed listening. -
Page 40: Auto Redial
Enterprise IP Phone Customizing Your Phone callers who have blocked the display of their calling identification information (calling number and calling name). 6) If you want to realize this function by server, please select and enter the Reject On Code and Reject Off Code. When you enable the anonymous reject function on your IP phone, it will send information to the server, and the server will enable/ disable the anonymous reject function for your IP phone automatically. -
Page 41: Auto Answer
Enterprise IP Phone Customizing Your Phone To set auto redial via the IP phone interface: 1) Press Menu->Features->Auto Redial ->Enter to enter the configuration page. 2) Press the Switch hot key, you can select whether to enable the Auto redial function. -
Page 42: Missed Call Log
Enterprise IP Phone Customizing Your Phone set this function to a special account. To set Auto Answer via the IP phone interface: Press Menu->Settings->Advanced Settings, enter the password and press enter hot key. b) Then press Accounts->Line X to enter the configuration page, use the navigation keys to select Auto Answer option. -
Page 43: Broadsoft Call Log
Enterprise IP Phone Customizing Your Phone Broadsoft Call Log This feature allows you to download call history from the server. Enter the URL, port, username, password and rename the phonebook Configure Call Log via web interface: 1) Click on Contacts->Call Log 2) Select the Call log Item. -
Page 44: Logo Customization
Enterprise IP Phone Customizing Your Phone 4) Click the confirm button to save the changes. To configure Broadsoft Call Log via phone interface: 1) Press Menu->Features->Broadsoft Settings Menu->Call Log Settings 2) Select Call Log Item, enter the Display Name, Server, Port, User Name and Password. -
Page 45: Programmable Key
Enterprise IP Phone Customizing Your Phone Note: 1. You can also upload the Logo by AUTO PROVISION. 2. By the Web interface, users can set a logo to be a System Logo or a Custom Logo, and the Custom Logo can be deleted. 3. -
Page 46: Softkey Layout
Enterprise IP Phone Customizing Your Phone This function can only be set via the Web interface: 1) Click on Phone->DSS Key->Programmable Key. 2) Customize specific features for these keys. 3) Click Confirm button to save the change. Softkey Layout The phone can support 12 kinds of call interface to set up softkey, user can setup different function keys according to his/her own requirement or habit. -
Page 47: Live Dialpad
Enterprise IP Phone Customizing Your Phone 7) You can also click on the Reset to Default button to reset the softkeys interface. Note: We can add the Empty key more than once, but others can only choose once time, and can’t be repeat. when you set up the Selected Softkeys key more than 4 options, the LCD of phone will transfer the forth key with "More"... -
Page 48: Replace Rule
Enterprise IP Phone Customizing Your Phone 3) Click Confirm button to save the change. Replace Rule A dial plan establishes the expected number. This includes country codes, access codes, area codes and all combinations of digits dialed. For example if you set the Prefix as 0 and Replace as 0086 (Chinese country code), when you dial 0 out, the number will be replaced by 0086 automatically. -
Page 49: Dial Now
Enterprise IP Phone Customizing Your Phone 5) You can select a record to modify, then click Edit button to submit. Dial Now Dial-now enables you to define the specific length of any number/letter in advance(for example xxx), next time when users dial 123 whose length matches the Dial-now rule, the phone will dial out 123 in one second without pressing Send button. -
Page 50: Area Code
Area codes usually indicate geographical areas within one country, although the correlation to geographical area is becoming obsolete. For non-geographical numbers, as well as mobile telephones outside of the United States and Canada, the "area code" does not correlate to a particular geographic area. -
Page 51: Feature Synchronisation
Enterprise IP Phone Customizing Your Phone or choose the specific one in the list, click Delete button to delete the record. 3) You can select a record to modify, then click Edit button to submit. 4) You cannot dial out the number from your IP phone unless it is removed from the forbidden list. -
Page 52: Push Xml
Enterprise IP Phone Customizing Your Phone 4） Click the Confirm to save the change. Push XML Users configure the server's IP address on Web page, when phone receives request, it will determine whether to display corresponding content on the phone which sent by the specified server or not. -
Page 53: Watchdog
Enterprise IP Phone Customizing Your Phone WatchDog When 'WatchDog' function is 'Enabled', phone will auto reboot after 10 seconds if some important process of phone crash. When disable the function, the phone will not reboot. Configure watchdog via web interface： Click on Phone->... -
Page 54: Basic Call Functions
Enterprise IP Phone Basic Call Functions Basic Call Functions Making a call Call Devices You can make a phone call via the following devices: 1) Pick up the handset, icon will be showed in the idle screen. 2) Press the Speaker button, icon will be showed in the idle screen. - Page 55 Enterprise IP Phone Basic Call Functions You can also dial-up via web interface: 1) Click on Contact->Local Phone Book/BlackList, click on the number which you want to dial out, and then the phone will dial out by default account. 2) Or click on Contact->Phone Call Info, enter the number in Dial a Number, select the line from the Outgoing Identity list.
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Page 56: Password Dial
Enterprise IP Phone Basic Call Functions 3) Or click on Contact->Phone Call Info, click on the number which you want to dial out from the call list, the phone will dial out by corresponding account. 4) You can click the Hangup button to end the call in the web page. Password dial When number entered is beginning with the password prefix, the following N numbers after the password prefix will be hidden as *, N stand for the value which... -
Page 57: Call Completion
Enterprise IP Phone Basic Call Functions 4) Click Confirm button to save the changes. Call Completion Have encountered such a situation? When you call a contact, but the other side is busy on a call. Do you want the server to inform you immediately when the contact ends the call, in order to establish a conversation with each other in time? Call Completion can help you to solve this problem. -
Page 58: Denying An Incoming Call
Enterprise IP Phone Basic Call Functions or press the Speaker button to answer it using the speakerphone, or press the Headset button to answer it using the headset. 2) If you are on an active call, the LCD will prompt to display: Incoming Call xxx. -
Page 59: Call Forward
Enterprise IP Phone Basic Call Functions 4) Intercom Tone: To set whether to play ring tones when there is incoming intercom calls to your extension. 5) Intercom Barge: To set whether to answer the incoming intercom calls during a conversation. If the option is enabled, when there is incoming intercom calls to your extension and you are on an intercom conversation, it will refuse the call automatically;... - Page 60 Enterprise IP Phone Basic Call Functions 2) There are 3 options: Always Forward, Busy Forward and No Answer Forward. 3) Select one of them, enter the phone number you want to forward. 4) If you want to realize this function by the server, please enter the On Code and Off Code option, then when you choose to enable the call forward function via your IP phone, it will send message to the server, and the server will turn on the function immediately.
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Page 61: Active Call
Enterprise IP Phone Basic Call Functions Active Call Mute This function allows you to mute the microphone of the active audio device during a call; you cannot be heard by the other party. You can still hear all other parties while mute is enabled. -
Page 62: Call Transfer
Enterprise IP Phone Basic Call Functions 2) Use the navigation keys or Switch hot key to enable/disable the call waiting option. 3) Use the navigation keys or Switch hot key to enable/disable the Play Tone option. This option used to define whether to play ring tones when there is call incoming during an active call. -
Page 63: 3-Way Conference
Enterprise IP Phone Basic Call Functions 1) A and B is on an conversation, A press TRAN Button or Transfer hot key to place B on hold, then A can dial the third telephone number C (or press Directory hot key to enter the contact list, then choose a record) and press the Transfer hot key to call out. -
Page 64: Network Conference
Enterprise IP Phone Basic Call Functions 4) During the conference, press the Split hot key to split the conference into two hold lines, and press the Resume hot key to resume the selected call respectively. 5) When you press the Hold key, the conference will be on hold. 6) User Hang up to disconnect all parties. -
Page 65: Huawei Ats Conference
Enterprise IP Phone Basic Call Functions influencing others in conference. HuaWei ATS Conference To enable this function can establish Multi-Party Conference; you can add or delete any attenders, also you can have a private chat with any member. This function needs the server’s support. -
Page 66: Message
Enterprise IP Phone Basic Call Functions chart and the third party enter into a Hold mode. If there are more than 3 attender, and then the other attenders keep on talking. If you want to end the private chat, press ExitPri hot key. 6) Initiator can remove any CONF members, choose any members in phone member list , and then press Remove hot key again. - Page 67 Enterprise IP Phone Basic Call Functions Select Enable in the pull-down menu. To view the voicemail via the Phone interface: 1) Press Menu->Messages->Voice Mail->View Voice Mail. 2) You can view the amount of the voice mail that includes new or old voice mail. 3) Select the account and press the Connect button, then you are able to listen to your new and old messages.
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Page 68: Sms
Enterprise IP Phone Basic Call Functions You can retrieve the SMS in the same way as Voicemail. To retrieve the SMS via Phone interface: 1) Press Menu->Messages->Text Message to enter the configuration interface. 2) Use the navigation keys to highlight the options. You can read the message in the Inbox/ Sentbox / Outbox/ Draftbox. - Page 69 Enterprise IP Phone Basic Call Functions 3) Click Send button to send out the message, or Cancel button to cancel the operation. Note: You cannot perform the messaging via Web interface except edit Message.
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Page 70: Advanced Phone Functions
Enterprise IP Phone Advanced Phone Functions Advanced Phone Functions Account Settings Please refer to the previous part “Configuration and Registration” for the basic Account setting information. The following table lists the instruction of the field about the advanced Account Setting. Field Name Description UDP Keep-alive... -
Page 71: Tls
Enterprise IP Phone Advanced Phone Functions 3) Click on Advanced to do the relating settings. Note: You can consult your system administrator for more information. TLS(Transport Layer Security), an IETF standards track protocol(RFC 5246), was based on the earlier SSL specifications developed by Netscape Corporation. If you make a call based on TLS, the IP phone UI will display the icon in ring back interface. -
Page 72: Dns-Srv
Enterprise IP Phone Advanced Phone Functions Click on Account->Basic, select Transport option, in the pull-down menu, you can choose the TLS option, and then click the Confirm button to save the change. DNS-SRV If the SIP server cannot be used, the phone will be connected on the server which is available. -
Page 73: Network Setting
Enterprise IP Phone Advanced Phone Functions Network Setting PC Port Setting Please refer to the previous part “Configuration and Registration” for the basic Network WAN setting information. The following table lists the instructions of the field about the Network PC Port Setting. Field Name Description As Bridge... -
Page 74: Vlan Setting
Enterprise IP Phone Advanced Phone Functions 2) If you select Bridge, it will save and return to the previous menu. 3) If you select Router, you will be prompted to enter the IP Address, Subnet Mask, DHCP Server Disable/Enable.etc. 4) Press Save hot key to save the changes, or Back hot key to return to the previous menu. -
Page 75: Lldp
Enterprise IP Phone Advanced Phone Functions 3) Select WAN Port, press Enter hot key. 4) Set the VLAN Status, and enter the VID Number, Priority. 5) Press Save hot key to save the settings, or Back hot key to return to VLAN menu. -
Page 76: Https
Enterprise IP Phone Advanced Phone Functions Enable LLDP function; the phone will go to switch to get related VLAN parameters automatically. (Synchronous with VALAN in switch) To configure LLDP via Web interface: 1) Click on Network->Advanced->LLDP->Active option, in the pull-down menu, choose Enable. -
Page 77: Maintenance Tasks
Enterprise IP Phone Advanced Phone Functions 3) Press the navigation keys or Switch hot key to select the transmission mode. 4) Press Save hot key to save the settings, or Back hot key to return to Webserver Type menu. To configure HTTPS settings via Web interface: Click on Network->Advanced, select WebServer option, in the pull-down menu of Type field, select the transmission mode, and then click the Confirm button to save the changes. -
Page 78: Administrator/User Password
Enterprise IP Phone Advanced Phone Functions Administrator/User Password Administrator mode grants unlimited access to the phone configuration on both web and phone user interface. The administrator/user password is used to access: Web interface. The advanced settings of the phone such as Network, Account via the Web ... -
Page 79: Reset To Factory
Enterprise IP Phone Advanced Phone Functions 2) Click Reboot button. 3) You are prompted to confirm the change, press OK to confirm the changes, press Cancel to cancel the operation. Note: Please do not power off during reboot, or it will cause the flash memory error. Reset to Factory You should reset the phone only in this case: the phone configuration was changed and the phone is not functioning anymore. -
Page 80: Firmware Update
Enterprise IP Phone Advanced Phone Functions If you confirm Reset to Factory, contact list, call history, account settings, etc will be lost. You need to export the configuration first if you still want to import the old configurations after reset. Or your phone must be configured manually unless mass provisioning is used! To Export/Import the old configuration file via Web interface: 1) Click on Upgrade->Advanced, select Export/Import Config, click on Export... - Page 81 Enterprise IP Phone Advanced Phone Functions specific time, and it updates automatically if there is new firmware. 3) Users can also update the firmware immediately by pressing Auto-provision button. Configure Auto Provision via phone interface: 1) Press Menu->Settings->Advanced Settings-> Auto Provision. 2) Enter the URL, User Name and Password.
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Page 82: Zero-Sp-Touch
Enterprise IP Phone Advanced Phone Functions Note: You can consult your system administrator for the decrypt password. Set AES Key via phone interface: 1) Press Menu->Settings->Advanced Settings->Set AES Key. 2) Enter the Common AES and the MAC-oriented option. 3) Press the Save hot key to save the changes. Zero-sp-touch Zero-sp-touch this function can help users to configure AUTOP and network parameters quickly. -
Page 83: System Log Export
Enterprise IP Phone Advanced Phone Functions 3) Click Confirm button to save the changes. Enter into zero-sp-touch interface, first a countdown interface come into view. 1) No operation or press Cancel hot key, it will enter idle status. 2) Press Status key to enters phone’s Status interface and press OK button to return. -
Page 84: Pcap Trace Export
Enterprise IP Phone Advanced Phone Functions PCAP Trace Export The PCAP Trace used to record the date transport of your IP phone. If there are any errors happened in your phone, you can export the PCAP trace and send to your system administrator for diagnosis. -
Page 85: Dss Keys Configuration
Enterprise IP Phone Advanced Phone Functions DSS keys Configuration Enter into the DSS key interface，there are three types of key: MEMERORY key、LINE key、Program key. The configuration of LINE key and MEMERORY key are almost the same. The phone has 10 Memory keys and 3 Line keys which are able to configure 35 features per key. -
Page 86: Line
Enterprise IP Phone Advanced Phone Functions Zero-sp-touch Note: 1. Quick access features like Intercom and Voicemail must first be configured on your PBX in order to work on your phone. See your system administrator for more information. 2. Users can also connect EXP38/EXP39 to extend the DSS keys to 38 or more. Line This key function is used to accept incoming calls and allows placing active calls on hold or resuming them. -
Page 87: Blf List
Enterprise IP Phone Advanced Phone Functions 5) Press Confirm button to save the changes. Please refer to “LED Instruction” for more details about the LED status in different situation. Note: In the Web interface, you can enter pickup code in the Extension field to enable the pickup function. -
Page 88: Group Pick Up
Enterprise IP Phone Advanced Phone Functions 2) Enter the feature code (for example, input *78345, *78 is the feature code and the 345 is the extension number you want to pickup) in the Value field. 3) In the Line field, select a line for which to apply this key. 4) Click Confirm button to save the changes. -
Page 89: Dtmf
Enterprise IP Phone Advanced Phone Functions 4) This functionality will be applied to the line selected from the pull down menu “Line”. 5) Click Confirm button to save the changes. Note: Intercom feature is not available on all servers. Please contact your system administrator for more details. -
Page 90: Xml Browser
Enterprise IP Phone Advanced Phone Functions 1) Click on Phone->DSS Key->Memory Key or Line Key. 2) XML Group is selected from the pull down menu “Type”. 3) The default value in the pull down menu “Line” is N/A. 4) If you pre-configure the remote phone book on the Contacts, then you can select a remote phone book to specify the group in the pull down menu “Line”. -
Page 91: Conference
Enterprise IP Phone Advanced Phone Functions Conference This key function allows you to conference another party during a conversation. Configure the key as Conference: 1) Click on Phone->DSS Key->Memory Key or Line Key. 2) Conference is selected from the pull down menu “Type”. 3) Enter the number you want to conference in the Value field. -
Page 92: Redial
Enterprise IP Phone Advanced Phone Functions press the DSS key. Press it again to deactivate DND mode. Configure the key as DND: 1) Click on Phone->DSS Key->Memory Key or Line Key. 2) DND is selected from the pull down menu “Type”. 3) Click Confirm button to save the changes. -
Page 93: Url Record
Enterprise IP Phone Advanced Phone Functions URL Record This key function allows you to achieve the call recording capability during the conversation when follows the voice prompts. 1) During a conversation, press the DSS key to start recording. 2) Enable the Recording function, the recording icon will be flashing on the LCD. 3) Press the DSS key again to disable the recording function, the flashing recording icon will be disappeared simultaneously. -
Page 94: Group Listening
Enterprise IP Phone Advanced Phone Functions 1) Click on Phone -> Features. 2) Select a codec (i.e., PCMU) from the pull-down menu of the MulticastCodec configuration item. 3) Click Confirm to save the configuration. To configure Listening Address(es) for receiving Multicast RTP stream via web interface: Click on Contacts ->... -
Page 95: Public Hold
Enterprise IP Phone Advanced Phone Functions Public Hold This key function allows particular BLA group to hold or retrieve a call during a conversation Configure the key as Public Hold: 1) Click on Phone->DSS Key->Memory Key or Line Key, Press Confirm button to save the changes. -
Page 96: Automatic Call Distribution (Acd)
Enterprise IP Phone Advanced Phone Functions Our phone can support two kinds of Hot desking: Base Mode and Advanced Mode. Base Mode: Press the DSS key which is configured Hot Desking when the phone is idle to activate the Base Mode. In this mode, the phone will clear all of the account registered on the phone, then register the login account in the first line. -
Page 97: Zero-Sp-Touch
Enterprise IP Phone Advanced Phone Functions When ready to receive calls from the server, the phone user logs into a queue and changes the phone status to “available” manually using the IP phone UI(press DSS Key again to enter to the ACD Status page, then select the phone status as Available/ Unavailable.). -
Page 98: Action Url
Enterprise IP Phone Advanced Phone Functions 4) Click Confirm to save your configuration. Note: 1. You may use several trusted IP addresses separated by space. For example, “192.168.3.10 192.168.3.78” will allow accesses from the two listed IP addresses. 2. Wildcards are not supported here The table below shows part of the available object identifiers (OID) on the phone: Description MAX-ACCESS... -
Page 99: Action Uri
Enterprise IP Phone Advanced Phone Functions HTTP GET requests may contain variable names and variable values, which are separated by “=”. Each variable value starts with $ in the query part of the URL (e.g. http://192.168.10.1/help.xml? MAC=$mac). Action URLs can be triggered only by predefined events (e.g. Log on). To configure Action URL via web interface: 1) Click on Phone->Action URL 2) Enter a HTTP URL in the blank field. -
Page 100: Music On Hold
Enterprise IP Phone Advanced Phone Functions The following table provides the predefined phone events: Phone Events Descriptions key=OK/key=ENTER Press the OK button or Enter soft key key=SPEAKER Press the button key=F_TRANSFER Press the transfer button key=VOLUME_UP Increase the volume key=VOLUME_DOWN Reduce the volume key=MUTE Press the... -
Page 101: Sip Diversion Display
Enterprise IP Phone Advanced Phone Functions Syntax of the Music on hold server is the same as which of SIP URI. All involved parties can not use encrypted RTP. SIP Diversion Display When an outgoing call from the phone is being diverted to another party (i.e., via call forward), the phone will display the Caller ID of the new party, Similarly, the new party will display the Caller ID of the original caller and the redirected call information indicated by DIVERSION or HISTORY-INFO header. -
Page 102: Suppress Dtmf Display
Enterprise IP Phone Advanced Phone Functions Suppress DTMF Display This feature allows the suppression of DTMF display when a number is dialed during an active call. When the Suppress DTMF Display is disabled, and you press number keys during an active call, the IP phone displays each digit as dialed in the LCD interface. -
Page 103: Voice
Enterprise IP Phone Advanced Phone Functions Note: Please contact your system administrator for more information about the frequency and time period parameters. You can enter up to 8 groups for each tone. If the frequency is set as 0, it means silence. Voice To edit the Voice filed via Web interface: 1）Click on Phone->Voice. -
Page 104: Ring
Enterprise IP Phone Advanced Phone Functions Ring Users can group your contacts, and then set the ringing tone for each group. To edit the Ring option via Web interface: 1) Click on Phone->Ring. 2) Internal Ringer Text: To set group name. For example, family. 3) Internal Ringer File: To select a special ring tone for the group. - Page 105 Enterprise IP Phone Advanced Phone Functions 4) Click the Confirm button to save the changes.
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Page 106: Trouble Shooting
Trouble Shooting I can not register to the server? 1) Check the IP address. If you set your WAN port in DHCP mode, please make sure that your DHCP server is on. 2) Check your gateway. 3) Check your DNS server. 4) Make sure your account information is the same as you have got from your ISP. - Page 107 Make sure the firmware you select is provided by your service provider, or the device will probably crash after the update. The manual is only for reference; WELL reserve the right to improve or change the product and the user guide without notice.
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