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Related Manuals for Well SIP-T20
Summary of Contents for Well SIP-T20
- Page 1 JOYCE ČR, s.r.o., Venhudova 6, 614 00 Brno, ČR, IČ: 25317571, DIČ: CZ25317571, Tel.: +420 539 088 010 Fax: +420 539 088 000, E-mail: joyce@joyce.cz, Web: www.joyce.cz, www.joyce-energie.cz WELL SIP-T20/T20P User manual Released for firmware versions V61...
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Page 2: About This Guide
In this User Guide, you will find everything you need to quickly use your new phone. Be sure to verify with your system administrator that your network is prepared for configuring your IP phone. As well, be sure to read the Packing List section in this guide before you configure and use the phone. -
Page 3: Table Of Contents
Contents Getting Started ............. 1 Packing List....................1 Assembling the Phone ................. 3 Configuration and Registration ..............5 Configuring via Web Page ............... 5 Configuring via keypad ................6 Overview .............. 7 Keypad Instruction ..................7 LED Instruction ..................9 Icon Instruction .................. - Page 4 Dial Now .................... 34 Area Code ..................35 Block Out ................... 36 Feature Synchronisation ............... 37 WatchDog ..................38 Basic Call Functions ..........39 Making a call .................... 39 Call Devices ..................39 Call Methods ..................39 Password dial ..................41 Call Completion...................
- Page 5 802.1X ....................61 DSS keys Configuration ................61 Line ....................63 Speed Dial ..................63 BLF ....................63 BLF List ....................63 Voice Mail ................... 64 Pick Up ....................64 Group Pick up ..................64 Call Park .................... 65 Intercom .................... 65 DTMF ....................
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Page 6: Getting Started
Enterprise IP Phone Getting Started Getting Started Packing List The following components are included in your package: Enterprise IP Phone Phone Stand Power Adapter ... - Page 7 Enterprise IP Phone Getting Started Handset & Handset Cord Ethernet Cable Quick Installation Guide & Quick Reference CD Content Check this list before installation to ensure that you have received each item. If you are missing any items, contact your IP phone reseller.
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Page 8: Assembling The Phone
Enterprise IP Phone Getting Started Assembling the Phone This section introduce how to assemble the phone with the components in the packing list： Attach the stand; Connect Handset and Headset; Connect Network and Power. 1) Attach the Stand, as shown below: Stand attached 2) Connect Handset and Headset, as shown below: Note:... - Page 9 Enterprise IP Phone Getting Started 3) Connect Network and Power There are two ways for network and power source connections. Users can either connect the phone to the AC Power directly using the power adapter or to a PoE compliant switch or hub. Your system administrator will advise you on which one to use.
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Page 10: Configuration And Registration
Enterprise IP Phone Getting Started Configuration and Registration If you are administrator, you need to do some simple configuration to make the phone work. If not, please contact with your system administrator or system administrator for more details. Configuring via Web Page Press OK button on the keypad of the phone to enter the status page and find out the IP address of IP phone. -
Page 11: Configuring Via Keypad
Enterprise IP Phone Getting Started Password Account password provided by ITSP. SIP Server SIP server address provided by ITSP. When all accounts register fail, phone will display "No Service" by default. When the phone reboot, it will register automatically. If many phones register at the same time, this will affect the server, the users can configure the register power up time so that the phone will random register automatically within the configured time. -
Page 12: Overview
Enterprise IP Phone Overview Overview Keypad Instruction Users can check the following list which introduces the IP phone’s keypad in details: Power Indication LED It will show the power status, it will be on if the phone is powered, off if the phone is not powered，and blink when someone calls in or there is a call on mute. - Page 13 Enterprise IP Phone Overview Navigation Keys Use the navigation keys to navigate in the display Menus and Confirm/cancel actions. Audio Device Control Keys Use the audio device control keys to perform the following actions depending on your phone type: ： Adjust the volume of the handset, headset, speaker and ring tone; ：...
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Page 14: Led Instruction
Enterprise IP Phone Overview LED Instruction Table 1 Line Keys LED Status Description Steady green The account is active Blinking green There is an incoming call to the account, or there is a call on hold The phone is in idle status whatever registered /unregistered Table 2 Line Keys configured as BLF LED Status Description... -
Page 15: User Interface
Enterprise IP Phone Overview Call forward Auto answer Keypad Lock In handset mode In headset mode In speaker mode User Interface There are two ways to customize specific options on your phones: Using keypad and display on the phone. Using Web user interface in an Internet browser from your PC; please refer to “Configuration and Registration”... - Page 16 Enterprise IP Phone Overview Basic Phone Functions --Language √ --Time & Date √ √ --Ring Tone √ --Phone Volume √ Advanced Phone Functions --Accounts √ --Network √ --Keypad Lock √ --Reset to Factory √ √ --Set AES Key √ --Set admin PWD √...
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Page 17: Customizing Your Phone
Enterprise IP Phone Customizing Your Phone Customizing Your Phone General Settings Phone Status Users can view the status of your phone using the Phone interface or the Web interface. This option allows you to review: MAC; Firmware; Network: MAC, WAN, LAN, Gateway, DNS, etc;... -
Page 18: Time And Date
Enterprise IP Phone Customizing Your Phone 2) Scroll through the list of available languages. 3) Press OK button when the desired language is highlighted. The language appears on the graphic display will be changed to the one you select. 4) Press MENU key to return to the previous screen. Time and Date The time and date appears on the idle screen of the IP phone. -
Page 19: Keypad Lock
Enterprise IP Phone Customizing Your Phone unchangeable, unless to update the AutoDST.xml via auto provision. Note: By default the time zone is +8 China(Beijing), Daylight Saving Time is Automatic. Keypad Lock Users can lock the keypad of your phone when you are temporarily not using it. This function helps you to protect your phone from unauthorized use. - Page 20 Enterprise IP Phone Customizing Your Phone 2) Select Keypad Lock. 3) Use the navigation keys to highlight the one you want to lock. 4) Press OK button to active the change, or Menu to return to the previous screen. 5) The icon will be displayed on the top right corner of the idle screen.
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Page 21: Audio Settings
Enterprise IP Phone Customizing Your Phone Audio Settings Volume Users can adjust the volume of handset/speaker/headset. To adjust the volume when you are not in an active call: 1) Press Menu->Settings->Basic. 2) Scroll to Phone Volume, and press OK button, highlight the one you want to adjust the volume, use the Volume Adjustment Bar or navigation keys to adjust the volume. - Page 22 Enterprise IP Phone Customizing Your Phone Note: The ring tone file of system cannot be deleted. To upload the new Ring Tone via Web interface: 1) Click on Phone->Preference->Upload Ringtone. 2) Click Browse button to select the specific ring tone file. 3) Click Upload button to upload the file.
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Page 23: Codec Selection
Enterprise IP Phone Customizing Your Phone To specify ring tones for a specific account via Web interface: Click on Account->Basic->Ring Type option, and highlight the preferred one for the selectn account in the scroll-down menu, then click Confirm button to update the change. -
Page 24: Contact Management
Enterprise IP Phone Customizing Your Phone To enable/disable the codecs: 1) Click on Account->Codecs. 2) Use the navigation keys to highlight the desired one in the Enable/Disable Codecs list, and press the to move to the other list. 3) Click Confirm button to save the change. Note: Codec Selection can be only configured via Web interface. - Page 25 Enterprise IP Phone Customizing Your Phone 4) Press OK button to save. To add a contact via Phone interface: 1) Press Menu->Directory->Local Directory. 2) Select a group, and press OK button. 3) Press Up/Down navigation key to ADD page. Press OK button to start adding a new contact, enter Name, phone number of the contact by the keypad.
- Page 26 Enterprise IP Phone Customizing Your Phone To add/delete/configure the contact list via the Web interfaces: Click on Contacts and then do the relating changes. Please refer to the instruction above for the parameters’ detail. To search a contact via Phone interface: 1) Press the CONTACT hot key to enter the contact list.
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Page 27: Import/Export Contact List
Enterprise IP Phone Customizing Your Phone Import/Export Contact list Import/Export Contact List via Web interface: 1) Click on Contacts->Local Phone Book. 2) Browse the specific contact list file in .XML format or .csv format, and then click Import button. The imported contact lists will be shown in the directory. 3) Move the mouse to the icon ;... -
Page 28: Blacklist
Enterprise IP Phone Customizing Your Phone Blacklist If you add a contact to blacklist, then the call from this contact cannot get through. The operation of blacklist is the same as contact. Other Settings Key as Send Users can configure a specific button (“#” or “*”) to active as the send button. To configure the send key via the IP phone interface: 1) Press Menu->Features->Key as Send to enter the configuration page. -
Page 29: Hot Line
Enterprise IP Phone Customizing Your Phone 2) Highlight the specific one in the pull-down menu, then click Confirm button to save the change. Hot Line To configure the hot line number via the IP phone interface: 1) Press Menu->Features->Hot Line to enter the configuration page. 2) Enter the hot line number and configure the HotLine Delay (for example, 20 seconds), then press OK button to save the changes. -
Page 30: Headset Prior
Enterprise IP Phone Customizing Your Phone 2) Input the Hotline Number and Hotline Delay, and then click Confirm button to save the change. Headset Prior Headset prior allows the phone to use headset in priority. To place a call using Headset Prior, enable the Headset Prior feature, physically connect your headset and press the HEADSET button to activate it for use. -
Page 31: Dual Headset
Enterprise IP Phone Customizing Your Phone Dual Headset Dual headset allows users to use two headsets. To use this feature, you must connect your headsets to headset jack and handset jack respectively. Once the phone joins in a call, people with the Headset connected to the headset jack has a full-duplex conversation, another people with the headset connected to the handset jack is only allowed listening. -
Page 32: Auto Redial
Enterprise IP Phone Customizing Your Phone To configure the anonymous call via the Web interface: 1) Click on Account-> Basic-> Anonymous Call to do the relating changes. Please refer to the instruction above for the parameters’ detail. 2) Click Confirm button to save the changes. Auto Redial Auto redial is a telephone feature that redials a busy number in a fixed number of times before giving up. -
Page 33: Auto Answer
Enterprise IP Phone Customizing Your Phone 1) Click on Phone->Features->Auto Redial. 2) Select Enabled or Disabled in the pull-down Menu, then click Confirm button to save the change. Auto Answer Auto-answer allows an incoming call to be answered without requiring any action by the user. -
Page 34: Missed Call Log
Enterprise IP Phone Customizing Your Phone Missed call log Defines whether to save the missed calls to the call history record. This function can only be configured via the Web interface: 1) Click on Account->Basic->Missed call log. 2) Select Enabled or Disabled in the pull-down menu. - Page 35 Enterprise IP Phone Customizing Your Phone 3) Click Confirm button to save the change.
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Page 36: Logo Customization
Enterprise IP Phone Customizing Your Phone Logo Customization Users can configure text logo which shown in the idle screen 1) Click on Phone-> Features-> Use Logo via the Web interface, select Enable or Disable in the pull-down menu. 2) If you select Enable, and then enter the text logo in the Text Logo field. 3) Click Confirm button to save the change. -
Page 37: Live Dialpad
Enterprise IP Phone Customizing Your Phone This function can only be configured via the Web interface: 1) Click on Phone->DSS Key->Programmable Key. 2) Select and customize specific features for these keys. 3) Click Confirm button to save the changes. Live Dialpad Defines whether to dial out the dialed number automatically. -
Page 38: Replace Rule
Enterprise IP Phone Customizing Your Phone 3) Click Confirm button to save the change. Replace Rule A dial plan establishes the expected number. This includes country codes, access codes, area codes and all combinations of digits dialed. For example if you configure the Prefix as 0 and Replace as 0086 (Chinese country code), when you dial 0 out, the number will be replaced by 0086 automatically. -
Page 39: Dial Now
Enterprise IP Phone Customizing Your Phone To configure a Dial Plan via the Web interface: 1) Click on Phone->Dial Plan->Replace Rule. 2) Enter the desired Prefix, Replace and Account. 3) Click Add button to save the changes. 4) Users can also delete a specific one from the dial plan list byclicking Del button. 5) Users can select a record to modify, then click Configure button to submit. -
Page 40: Area Code
Area codes usually indicate geographical areas within one country, although the correlation to geographical area is becoming obsolete. For non-geographical numbers, as well as mobile telephones outside of the United States and Canada, the "area code" does not correlate to a particular geographic area. -
Page 41: Block Out
Enterprise IP Phone Customizing Your Phone To add the area code via the Web interface: 1) Click on Phone->Dial Plan->Area Code. 2) Enter the Code and Account, configure the Min Length and the Max Length, and then click Confirm button to save. Block Out The specific phone numbers can be forbidden to be call out from your IP phone. -
Page 42: Feature Synchronisation
Enterprise IP Phone Customizing Your Phone 4) Users cannot dial out the number from your IP phone unless it is removed from the forbidden List. Note: 1. In the Account field, users can enter 1,2,3…, “1” represents Account 1, “2” represents Account 2 ……, if the account box is empty, it mean this rule works for all accounts . -
Page 43: Watchdog
Enterprise IP Phone Customizing Your Phone 4） Click Confirm button to save the change. WatchDog When 'WatchDog' function is 'Enabled', phone will auto reboot after 10 seconds if some important process of phone crash. When 'Disable' the function , the phone will not reboot. -
Page 44: Basic Call Functions
Enterprise IP Phone Basic Call Functions Basic Call Functions Making a call Call Devices Users can make a phone call via the following devices: 1) Pick up the handset, icon will be shown in the idle screen. 2) Press the Speaker button, icon will be showed in the idle screen. - Page 45 Enterprise IP Phone Basic Call Functions And users can also dial-up via web interface: Click on Contact->Local Phone Book/BlackList, click the number which you want to dial out, and then the phone will dial out by default account. Or click on Contact->Phone Call Info, enter the number in the Dial a Number, select the line from the Outgoing Identity list.
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Page 46: Password Dial
Enterprise IP Phone Basic Call Functions Users can click the Hangup button to end the call in the web page. Password dial When number entered is beginning with the password prefix, the following N numbers after the password prefix will be hidden as *, N stand for the value which you enter in the PswLength field. -
Page 47: Answering A Call
Enterprise IP Phone Basic Call Functions 2) By the Left/Right navigation keys, select whether to enable this option. 3) Press OK button to save your changes. Answering a call Answering an incoming call 1) If you are not on an active call, lift the handset using, or press the Speaker button to answer it using the speakerphone, or press the HEADSET button to answer it using the headset. - Page 48 Enterprise IP Phone Basic Call Functions No Answer Incoming calls are forwarded when the phone is not answered after a specific ring times. To configure Call Forward via Phone interface: 1) Press Menu->Features->Forward. Users can also press the Tran button or the corresponding DSS key to enter the forward setting page directly when the phone is idle.
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Page 49: Intercom
Enterprise IP Phone Basic Call Functions In addition, you can enable or disable the phone to forward an incoming call to international number which begins with the international call prefixes of 00. If you need specify the international call prefix, contact your system administrator for more information. -
Page 50: Call Hold
Enterprise IP Phone Basic Call Functions Call Hold This call function allows you to place an active call on hold. In this case your IP PBX might play a melody or message to the other party while waiting. Other calls can be received and made while having a call on hold. -
Page 51: Call Transfer
Enterprise IP Phone Basic Call Functions To enable/disable Call Waiting via Web interface: Click on Phone->Features->Call Waiting to do the relating changes. Users can also configure whether to open the Call Waiting Tone option in this page. Call Transfer Users can customize your phone so that incoming calls are transferred directly to the third party such as another extension, mobile phone number, etc. -
Page 52: 3-Way Conference
Enterprise IP Phone Basic Call Functions out. 2) After C answered it, A and C can have a private conversation without B hearing it, then A press the TRAN button to complete the transfer. 3) A will be disconnected from the call. B can talk to C. To Semi-Attend Transfer via phone interface: 1) A and B is on an conversation, A press the TRAN button to put B on hold, then A can dial a new number C and press the OK or SEND button to call out. -
Page 53: Voicemail
Enterprise IP Phone Basic Call Functions Click Confirm button to save the changes. To establish a conference: 1) Press the Conf hot key during an active call. 2) Dial the number to conference in, then press the Send hot key 3) When the call is answered, press the CONF button. - Page 54 Enterprise IP Phone Basic Call Functions menu. Note: Please contact your system administrator for the connecting code. Different systems have different codes. Want to see amount of Voice mail via phone interface, must enable the Subscribe for MWI via the web interface at first. Click on Account->Advanced->...
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Page 55: Advanced Phone Functions
Enterprise IP Phone Basic Call Functions been set on the phone. Advanced Phone Functions Account Setting Please refer to the previous part “Configuration and Registration” for the basic account setting information. The following table lists the instruction of the field about the advanced Account Setting. -
Page 56: Dns-Srv
Enterprise IP Phone Advanced Phone Functions If you make a call based on TLS , the IP phone UI will display the icon in ring back interface. Click on Account->Basic, select Transport option, in the pull-down menu, users can select the TLS option, then click Confirm button to save the change. DNS-SRV If the SIP server cannot be used, the phone will be connected on the server which is available. -
Page 57: Network Setting
Enterprise IP Phone Advanced Phone Functions Click on Account->Basic, select Transport option, in the pull-down menu, users can select the DNS-SRV option, and then click Confirm button to save the change. Network Setting PC Port Setting Please refer to the previous part “Configuration and Registration” for the basic Network WAN setting information. -
Page 58: Vlan Setting
Enterprise IP Phone Advanced Phone Functions To configure PC Port settings via Phone interface: 1) Press Menu->Settings->Advanced. 2) Enter the password required, select Network option, press OK button and select PC Port option, then press OK button to enter. 3) If you select Bridge, it will save and return to the previous menu. 4) If you select Router, you will be prompted to enter the IP, Subnet Mask, DHCP Server Disable/Enable etc. -
Page 59: Lldp
Enterprise IP Phone Advanced Phone Functions To configure VLAN settings via Web interface: Click on Network->Advanced to do the relating configuration. Users can consult your system administrator for more information. LLDP The Link Layer Discovery Protocol (LLDP)is a vendor-neutral Layer 2 protocol that allows a network device to advertise its identity and capabilities on the local network. -
Page 60: Https
Enterprise IP Phone Advanced Phone Functions Click Confirm button to save the change. HTTPS This IP phone can support HTTPS (Hypertext Transfer Protocol over Secure Socket Layer). Adding SSL layer under HTTP, in short, it is a security version of HTTP. Users can configure this transmission mode via web page. -
Page 61: Maintenance Tasks
Enterprise IP Phone Advanced Phone Functions To configure HTTPS settings via Web interface: Click on Network->Advanced, select WebServer, in the pull-down menu of Type field, select the transmission mode, and then click Confirm button to save the changes. Note: For more details of the HTTPS, users can consult with your system administrator. -
Page 62: Administrator/User Password
Enterprise IP Phone Advanced Phone Functions Administrator/User Password Administrator mode grants unlimited access to the phone configuration on both web and phone user interface. The administrator/user password is used to access: Web interface. the advance settings of the phone such as Network, Account via the Web and ... -
Page 63: Firmware Update
Enterprise IP Phone Advanced Phone Functions 4) You are prompted to confirm the change, press OK to reset to factory settings, or Menu to return to previous menu. 5) It will take a few minutes to reset, please do not power off during resetting, or it will cause flash memory error. - Page 64 Enterprise IP Phone Advanced Phone Functions To configure Auto Provision via phone interface: 1) Press Menu->Settings->Advanced Settings-> Auto Provision. 2) Enter the URL, User Name and Password. 3) Press the Save hot key to save the changes. The parameters of the Autoprovision： Parameter Description Update Protocol...
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Page 65: Zero-Sp-Touch
Enterprise IP Phone Advanced Phone Functions Click on Upgrade->Advanced, select and fill in the Common AES Key (for y000000000007.cfg and MAC-Oriented AES Key (for mac.cfg), then click Confirm button to decryption the files and upgrade to the new version. Shown as below: Note: Users can ask your system administrator for the decrypt password. -
Page 66: System Log Export
Enterprise IP Phone Advanced Phone Functions Enter the time in the Wait Time field. Click Confirm to save. Enter zero-sp-touch interface, first a countdown interface come into view, Not any operation or press Cancel hot key, will enter idle interface. Press OK key, enter a network setting interface, press next key enter an AutoP setting interface, enter the corresponding contents;... - Page 67 Enterprise IP Phone Advanced Phone Functions Line Speed Dial BLF List Voice Mail Pick Up Group Pickup Call Park Intercom DTMF Prefix Local Group Conference Forward Transfer ...
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Page 68: Line
Enterprise IP Phone Advanced Phone Functions Line Users can configure these keys as line keys to active up to the six user accounts. To configure the key as Line: Click on Phone->DSS Key->Line Key, select one of the link key you want to make the configuration, there is a pull-down menu in the Type field, select Line from the list, press Confirm button to save the changes. -
Page 69: Voice Mail
Enterprise IP Phone Advanced Phone Functions monitor which account. To configure BLF List via web interface: Click on Account->Advanced-> BLF List URI, enter the BLF List URI. Then enter the BLF List Code in the BLF List Code field. Click Confirm button to save. To configure the key as BLF List: 1) Click on Phone->DSS Key->Line Key, select one of the keys you want to make the configuration, there is a pull-down menu in the Type field, and select BLF... -
Page 70: Call Park
Enterprise IP Phone Advanced Phone Functions simultaneously, you will pick up the specific one the server configures to you. To configure the key as Group Pick Up: 1) Click on Phone->DSS Key->Line Key, select one of the keys you want to make the configuration, there is a pull-down menu in the Type field, and select Group Pick Up from the list. -
Page 71: Dtmf
Enterprise IP Phone Advanced Phone Functions 4) Click Confirm button to save the changes. Note: Intercom feature is not available on all servers. Please contact your system administrator for more details. DTMF You are allowed to send out the desired DTMF number during the conversation. The number needs to be configured in advance. -
Page 72: Forward
Enterprise IP Phone Advanced Phone Functions 1) Click on Phone->DSS Key->Line Key, select one of the keys you want to make the configuration, there is a pull-down menu in the Type field, select Conference from the list. 2) Click Confirm button to save the changes. Forward If the key is configured as Forward key, press this key under the idle status, the IP phone will turn to the forward page, and users can configure the Forward to number,... -
Page 73: Redial
Enterprise IP Phone Advanced Phone Functions To configure the key as DND: 1) Click on Phone->DSS Key->Line Key, select one of the keys you want to make the configuration, there is a pull-down menu in the Type field, select DND from the list. -
Page 74: Multicast Paging
Enterprise IP Phone Advanced Phone Functions 3) Pressing the DSS key again to disable the recording function, and the flashing recording icon will be disappeared simultaneously. 4) Follow the voice prompts to listen to the recording. To configure a DSS key as URL Record: 1) Click on Phone->DSS Key->Line Key, select one of the keys you want to make the configuration, there is a pull-down menu in the Type field, select URL Recorder from the list. -
Page 75: Group Listening
Enterprise IP Phone Advanced Phone Functions 3) Click Confirm to save the configuration. To configure Listening Address(es) for receiving Multicast RTP stream via web interface: Click on Contacts -> MulticastIP. Enter the Listening Address(es) which is preconfigured as multicast address (IP: port) in the Listening Address field. Enter the Label(String) which will appear on the LCD screen when receiving RTP from the corresponding Listening Address. -
Page 76: Private Hold
Enterprise IP Phone Advanced Phone Functions the configuration, there is a pull-down menu in the Type field, select Public Hold from the list. 2) Click Confirm button to save the changes. Private Hold The key can be configured as a private hold key. During a conversation, all members belonging to that particular BLA group can use this key to hold the call, but only the initiator can retrieve the call. -
Page 77: Zero-Sp-Touch
Enterprise IP Phone Advanced Phone Functions 3) Select the right line for ACD. 4) Click Confirm to save the configuration. Once the user wants to subscribe to a queue (in order to receive incoming calls), the user presses the ACD key. The LCD screen prompts the user to specify the following information: User ID: the phone number(s) used to login into the queue. -
Page 78: Snmp
Enterprise IP Phone Advanced Phone Functions make the assignment, there is a pull-down menu in the Type field, and choose URL from the list. 2) Enter the number you want to set as URL in the Value field. 3) Press Confirm button to save the changes. SNMP Simple Network Management Protocol (SNMP) is an Internet-standard protocol for managing devices in IP networks. -
Page 79: Action Url
Enterprise IP Phone Advanced Phone Functions 3) Enter the Port number and Trusted Address. 4) Click Confirm to save your configuration. Note: 1. You may use several trusted IP addresses separated by space. For example, “192.168.3.10 192.168.3.78” will allow accesses from the two listed IP addresses. -
Page 80: Action Uri
Enterprise IP Phone Advanced Phone Functions predefined event. In case the predefined event has taken place, a HTTP GET to the specified URL is performed. HTTP GET requests may contain variable names and variable values, which are separated by “=”. Each variable value starts with $ in the query part of the URL (e.g. http://192.168.10.1/help.xml? MAC=$mac). -
Page 81: Music On Hold
Enterprise IP Phone Advanced Phone Functions Then the phone with the IP Address of 192.168.10.5, if existed, will turn on DND. Be aware that only predefined phone events are supported by the phone. The following table provides the predefined phone events: Phone Events Descriptions key=OK/key=ENTER... -
Page 82: Sip Diversion Display
Enterprise IP Phone Advanced Phone Functions Note: Syntax of the Music on hold server is the same as which of SIP URI. All involved parties can not use encrypted RTP. SIP Diversion Display When an outgoing call from the phone is being diverted to another party (i.e., via call forward), the phone will display the Caller ID of the new party, Similarly, the new party will display the Caller ID of the original caller and the redirected call information indicated by DIVERSION or HISTORY-INFO header. -
Page 83: Suppress Dtmf Display
Enterprise IP Phone Advanced Phone Functions See example of the phones’ LCD below: Alice’s phone Mary’s phone Alice@ 3606 calls John’s phone which is busy Mary @ 3601 receives the incoming call from Alice and diverts to Mary. diverted from John. Note: Diversion is not available on all servers. -
Page 84: Tone Settings
Enterprise IP Phone Advanced Phone Functions Tone Settings Users can define the frequency and time period of all the following tones： Dial Ring Back Busy Congestion Call Waiting Dial Recall Record Info Stutter ... - Page 85 Enterprise IP Phone Advanced Phone Functions 3） Click Confirm button to save the changes, Cancel to cancel the changes.
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Page 86: Ring
Enterprise IP Phone Advanced Phone Functions Ring Users can group your contacts, and then configure the ringing tone for each group. To configure the Ring option via Web interface: 1) Click on Phone->Ring. 2) Internal Ringer Text: To configure group name. For example, family. 3) Internal Ringer File: To select a special ring tone for the group. - Page 87 JOYCE ČR, s.r.o., Venhudova 6, 614 00 Brno, ČR, IČ: 25317571, DIČ: CZ25317571, Tel.: +420 539 088 010 Fax: +420 539 088 000, E-mail: joyce@joyce.cz, Web: www.joyce.cz, www.joyce-energie.cz Released for firmware versions V61...
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Page 88: Trouble Shooting
Enterprise IP Phone Trouble Shooting Trouble Shooting I can not register to the server？ 1) Check the IP address. If you configure your WAN port in DHCP mode, please make sure that your DHCP server is on. 2) Check your gateway. 3) Check your DNS server. - Page 89 Consult the auto provision server address with your ITSP. The manual is only for reference; please take the object as the standard. WELL reserve the right to improve or change the product and the user guide without notice. Users can download the latest user manuals from our website: http://www.well.cz/...
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