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Related Manuals for Well SIP-T22P
Summary of Contents for Well SIP-T22P
- Page 1 JOYCE ČR, s.r.o., Venhudova 6, 614 00 Brno, ČR, IČ: 25317571, DIČ: CZ25317571, Tel.: +420 539 088 010 Fax: +420 539 088 000, E-mail: joyce@joyce.cz, Web: www.joyce.cz, www.joyce-energie.cz WELL SIP-T22P User manual Released for firmware versions V61...
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Page 2: About This Guide
In this User Guide, you will find everything you need to quickly use your new phone. Be sure to verify with your system administrator that your network is prepared for configuring your IP phone. As well, be sure to read the Packing List section in this guide before you set up and use the phone. -
Page 3: Table Of Contents
Enterprise IP Phone Contents Contents Getting Started ............. 1 Packing List....................1 Assembling the Phone ................. 3 Configuration and Registration ..............5 Configuring via Web Page ............... 5 Configuring via keypad ................6 Overview .............. 7 Keypad Instruction ..................7 LED Instruction .................. - Page 4 Enterprise IP Phone Contents Broadsoft Call Log ................36 Logo Customization ................36 Programmable Key ................38 Softkey Layout..................38 Live Dialpad ..................39 Replace Rule ..................39 Dial Now .................... 40 Area Code ..................41 Block Out ................... 42 Feature Synchronisation ...............
- Page 5 Enterprise IP Phone Contents LLDP....................66 Span to PC Port .................. 67 HTTPS ....................67 Maintenance Tasks ..................69 Administrator Mode ................69 Administrator/User Password ..............69 Reboot ....................69 Reset to Factory .................. 70 Firmware Update ................. 71 Decryption ..................72 Zero-sp-touch ..................
- Page 6 Enterprise IP Phone Contents Shared Line ..................85 Hot Desking ..................85 Automatic Call Distribution (ACD) ............86 Zero-sp-touch ..................86 SNMP ...................... 87 Action URL ....................88 Action URI ....................90 Music on Hold................... 90 SIP Diversion Display ................91 Suppress DTMF Display ................
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Page 7: Getting Started
Enterprise IP Phone Getting Started Getting Started Packing List The following components are included in your package: Enterprise IP Phone Phone Stand Power Adapter ... - Page 8 Enterprise IP Phone Getting Started Handset & Handset Cord Ethernet Cable Quick Installation Guide & Quick Reference CD Content Check this list before installation to ensure that you have received each item. If you are missing any items, contact your IP phone reseller.
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Page 9: Assembling The Phone
Enterprise IP Phone Getting Started Assembling the Phone This section introduce how to assemble the phone with the components in the packing list： Attach the stand; Connect Handset and Headset; Connect Network and Power. 1) Attach the Stand, as shown below: Stand attached 2) Connect Handset and Headset, as shown below: Note:... - Page 10 Enterprise IP Phone Getting Started Note: If inline power is provided, do not install AC adapter. Make sure the Ethernet cable and switch/hub is PoE compliant. The Internet Port can be also connected to Hub/Switch/IP PBX or other internet devices. The phone can also share the network connection with other network devices such as PC.
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Page 11: Configuration And Registration
Enterprise IP Phone Getting Started Configuration and Registration If you are administrator, you need to do some simple configuration to make the phone work. If not, please contact your internet administrator or service provider for more details. Configuring via Web Page Press OK button on the keypad of the phone to enter the status page and find out the IP address of IP phone. -
Page 12: Configuring Via Keypad
Enterprise IP Phone Getting Started Click on Account, you will find the following parameters: Field Description Register Status It shows the register status of the phone. Account Active choose on/off enable/disable account respectively. Label The name showing on the LCD of current device. Display Name The local phone name showing on the other phone when calling. -
Page 13: Overview
Enterprise IP Phone Overview Overview Keypad Instruction You can check the following list which introduces the IP phone’s keypad in details: Power Indication LED It will show the power status, it will be on if the phone is powered, off if the phone is not powered, and blink when someone calls in or there is a call on mute. -
Page 14: Led Instruction
Enterprise IP Phone Overview Navigation Keys Use the navigation keys to navigate in the display menus and confirm and cancel actions. Audio Device Control Keys Use the audio device control keys to perform the following actions depending on your phone type: ：... -
Page 15: Icon Instruction
Enterprise IP Phone Overview LED Status Description Steady green The monitored account is in idle status Fast blinking green There is an incoming call to the monitored account Slow blinking green The monitored account is on an conversation It is not active as BLF Table 3 Power Indication LED LED Status Description... -
Page 16: User Interface
Enterprise IP Phone Overview Voicemail Call forward DND(Do Not Disturb) Auto answer In handset mode In headset mode In speaker mode Ring volume is 0 The recording session cannot be started The recording cannot be stopped Probably the recording box is full This call cannot be recorded. - Page 17 Enterprise IP Phone Overview --Dial Plan √ --Tones --DND Code --ReDialTone √ --Emergency --BusyToneDelay --Return code when refuse --Return code when DND --Intercom √ --Call Completion √ Basic Phone Functions --Language √ √ --Time & Date √ √ --Ring Tone √...
- Page 18 Enterprise IP Phone Overview --Remote Phonebook --Broadsoft Note: The above table only indicates most of phone functions rather than all of them. Please refer to the relating parts for more details. The default administrator password is admin.
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Page 19: Customizing Your Phone
Enterprise IP Phone Customizing Your Phone Customizing Your Phone General Settings Phone Status You can view the status of your phone using the Phone interface or the Web interface. This option allows you to review: Network status: IP, Mac, Gateway, DNS, WAN, LAN, etc; ... -
Page 20: Time And Date
Enterprise IP Phone Customizing Your Phone 3) Press the Save hot key when the desired language is highlighted. The language appears on the graphic display will be changed to the one you chose. 4) Press Save hot key to save the changes. 5) Press Back hot key to return to the previous screen. - Page 21 Enterprise IP Phone Customizing Your Phone To set the time format via the Phone interface: 1) Press Menu->Settings->Basic Settings->Time & Date->Time & Date Format. 2) Use the Switch hot key to choose a preferred time format: 12 hour or 24 hour. 3) Use the Switch hot key to choose a preferred date format, the IP phone can support 7 kind of date display format.
- Page 22 Enterprise IP Phone Customizing Your Phone To configure the Daylight Saving Time settings via the Phone interface: 1) Press Menu->Settings->Basic Settings->Time & Date->SNTP Settings- >Daylight Saving. 2) Press the Switch hot key to choose Off/On/Automatic options. 3) Press the Save hot key to save the changes. To change the Daylight Saving Time Settings via the Web interface: 1) Click on Phone->Preference->Daylight Saving Time to do relating changes.
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Page 23: Keypad Lock
Enterprise IP Phone Customizing Your Phone Keypad Lock You can lock the keypad of your phone when you are temporarily not using it. This function helps you to protect your phone from unauthorized use. You can lock the following specific keys: Menu Key: The Menu hot keys cannot be used until unlocked. -
Page 24: Audio Settings
Enterprise IP Phone Customizing Your Phone To enable keypad lock via Web interface: Click on Phone->Preference-> Keyboard Lock to do the relating changes. Please refer to the instruction above for the parameters’ detail. Note: The default password for unlock is admin. Audio Settings Volume You can adjust the volume of handset/speaker/headset/Ring Volume. -
Page 25: Ring Tones
Enterprise IP Phone Customizing Your Phone 2) Scroll to Phone Volume, and press Enter hot key, highlight the one you want to adjust the volume, use the Volume Adjustment Bar or navigation keys to adjust the volume. 3) Press OK hot key to save the change or Back hot key to cancel. 4) And you can also press the Volume Adjustment Bar to adjust the ring volume when the phone is in idle status. - Page 26 Enterprise IP Phone Customizing Your Phone 3) Click the Del button to delete the specific one. Note: The ring tone file of system cannot be deleted. To upload the new Ring Tone via Web interface: 1) Click on Phone->Preference->Upload Ringtone. 2) Click on Browse button to choose the specific ring tone file.
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Page 27: Codec Selection
Enterprise IP Phone Customizing Your Phone 3) Click Confirm button to save the changes. Codec Selection The IP phone supports the following voice codecs: G722, G723_53, G723_63, G726- 16, G726-24, G726-32, G726-40, G729, PCMU and PCMA. You can enable/disable the desired codecs via Web interface. Please contact your System Administrator for more details about the codecs. -
Page 28: Contact Management
Enterprise IP Phone Customizing Your Phone To enable/disable the codecs: 1) Click on Account->Codecs. 2) Use the navigation keys to highlight the desired one in the Enable/Disable Codecs list, and press the to move to the other list. 3) Click Confirm to save the change. Note: 1. - Page 29 Enterprise IP Phone Customizing Your Phone 4) Press the save hot key to save. To add a contact via Phone interface: 1) Press Dir->Local Directory 2) Select a group, and press the Enter hot key. 3) Press Add hot key; enter Name, Office/Mobile number, Account and other information of the contact from the keypad.
- Page 30 Enterprise IP Phone Customizing Your Phone 5) Press OK hot key to confirm the operation, or press the Cancel hot key to return to the directory. To move a contact to the Blacklist via Phone interface: 1) Press Dir->Local Directory 2) Select a group, and press the Enter hot key.
- Page 31 Enterprise IP Phone Customizing Your Phone 2) It will turn to the Search interface, and then you can enter the query condition, press the OK hot key. 3) Then the phone will show the record which qualified. To add/delete/edit/move the contacts via the Web interface: Click on Contacts->Local Phone Book。Please refer to the instruction above for the parameters’...
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Page 32: Import/Export Contact List
Enterprise IP Phone Customizing Your Phone Import/Export Contact list Import/Export Contact List via Web interface: 1) Click on Contacts->Local Phone Book. 2) Browse the specific contact list file in .XML format or .csv format, and then click Import button. The imported contact lists will be showed in the Contact List. 3) Move the mouse to the icon , you will see the notes for parameters. -
Page 33: Remote Phone Book
Enterprise IP Phone Customizing Your Phone You can refer to the configuration of Contact for more information. Remote Phone Book The IP phone has directory itself, but in the enterprise applications where there are a need for a common phone book. For the maintenance and the update of it, the common phone book is usually carried out on the server or IPPBX to maintain up-to- date public phone book, terminal users need to have remote phone book function. -
Page 34: Broadsoft
Enterprise IP Phone Customizing Your Phone To configure the Remote Phone Book via Web interface: 1) Click on Contacts->Remote Phone Book. 2) Input the Phone book URL and the phone book name, then click Confirm button to save the changes. To check the Remote Phone Book via Phone interface: 1) Press the Dir->Remote phonebook. -
Page 35: Ldap
Enterprise IP Phone Customizing Your Phone you to download contact list from the server. Configure Broadsoft via web interface: Click on Contacts->Broadsoft, Select the Broadsoft Item, and then enter the Server, port, username, password and rename the phonebook. Configure Broadsoft via phone interface: 1) Press Menu->Features->Broadsoft Settings Menu->Broadsoft Dir Settings 2) Select Broadsoft Item, enter the Display Name, Server, Port, User Name and Password. -
Page 36: Other Settings
Enterprise IP Phone Customizing Your Phone Other Settings Key as Send Users can set a specific button (“#” or “*”) to active as the send button. To set the send key via the IP phone interface: 1) Press Menu->Features->Key as Send->Enter to enter the configuration page. 2) Press the Switch hot key to choose a button that you want to use as the send key: “#”, “*”, or disable this option. -
Page 37: Hot Line
Enterprise IP Phone Customizing Your Phone Hot Line To set the hot line number via the IP phone interface: 1) Press Menu->Features->Hot Line->Enter to enter the configuration page. 2) Enter the hot line Number and HotLine Delay time (for example, 20 seconds), then press the Save hot key to save the changes. -
Page 38: Headset Prior
Enterprise IP Phone Customizing Your Phone 2) Enter the Hotline Number and Hotline Delay, and then click Confirm button to save the changes. Headset Prior Headset prior allows the phone to use headset in priority. To place a call using Headset Prior, enable the Headset Prior feature, physically connect your headset and press the HEADSET button to activate it for use. -
Page 39: Dual Headset
Enterprise IP Phone Customizing Your Phone Dual Headset Dual headset allows users to use two headsets. To use this feature, you must connect your headsets to headset jack and handset jack respectively. Once the phone joins in a call, people with the Headset connected to the headset jack has a full-duplex conversation, another people with the headset connected to the handset jack is only allowed listening. -
Page 40: Auto Redial
Enterprise IP Phone Customizing Your Phone callers who have blocked the display of their calling identification information (calling number and calling name). 6) If you want to realize this function by server, please select and enter the Reject On Code and Reject Off Code. When you enable the anonymous reject function on your IP phone, it will send information to the server, and the server will enable/ disable the anonymous reject function for your IP phone automatically. -
Page 41: Auto Answer
Enterprise IP Phone Customizing Your Phone Auto Answer Auto-answer allows an incoming call to be answered without requiring any action by the user. This is a useful feature for people who have difficulty in using their hands or fingers, who have a visual impairment, or who have a cognitive impairment. You can set this function to a special account. -
Page 42: Missed Call Log
Enterprise IP Phone Customizing Your Phone Missed call log Defines whether to save the missed calls to the call history record or display the missed calls on the idle screen. This function can only be set via the Web interface: 1) Click on Account->... - Page 43 Enterprise IP Phone Customizing Your Phone click on Browse button, and select the corresponding file. 2) Click Upload button to complete the logo customization. You will find the desired logo shown on the idle screen. Note: 1. You can also upload the Logo by AUTO PROVISION. 2.
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Page 44: Programmable Key
Enterprise IP Phone Customizing Your Phone Programmable Key The hot-key, navigation keys and function keys on the keypad are editable. Users can customize specific features for these keys according to their actual needs. This function can only be set via the Web interface: 1) Click on Phone->DSS Key->Programmable Key. -
Page 45: Live Dialpad
Enterprise IP Phone Customizing Your Phone 7) You can also click on the Reset to Default button to reset the softkeys interface. Note: We can add the Empty key more than once, but others can only choose once time, and can’t be repeat. when you set up the Selected Softkeys key more than 4 options, the LCD of phone will transfer the forth key with "More"... -
Page 46: Dial Now
Enterprise IP Phone Customizing Your Phone 4) You can also delete a specific one from the dial plan list. 5) You can select a record to modify, then click Edit button to submit. Dial Now Dial-now enables you to define the specific length of any number/letter in advance(for example xxx), next time when users dial out the 123 whose length matches the Dial-now rule, the phone will dial out 123 immediately without pressing Send button. -
Page 47: Area Code
Area codes usually indicate geographical areas within one country, although the correlation to geographical area is becoming obsolete. For non-geographical numbers, as well as mobile telephones outside of the United States and Canada, the "area code" does not correlate to a particular geographic area. -
Page 48: Block Out
Enterprise IP Phone Customizing Your Phone 2) Enter the Code and Account, set the Min Length and the Max Length option, and then click the Confirm button to save. Block Out The specific phone numbers can be forbidden to be call out from your IP phone. 1) Click on Phone->Dial Plan->Block Out. -
Page 49: Feature Synchronisation
Enterprise IP Phone Customizing Your Phone 4) You cannot dial out the number from your IP phone unless it is removed from the forbidden list. Note: The numbers set in Emergency cannot use the dial plan rule. In the Account field, you can enter 1,2,3…, “1” represents Account 1, “2” represents Account 2 ……, if the account box is empty, it mean this rule works for all accounts . -
Page 50: Push Xml
Enterprise IP Phone Customizing Your Phone 4） Click the Confirm to save the change. Push XML Users configure the server's IP address on Web page, when phone receives request, it will determine whether to display corresponding content on the phone which sent by the specified server or not. -
Page 51: Watchdog
Enterprise IP Phone Customizing Your Phone WatchDog When 'WatchDog' function is 'Enabled', phone will auto reboot after 10 seconds if some important process of phone crash. When disable the function, the phone will not reboot. Configure watchdog via web interface： Click on Phone->... -
Page 52: Basic Call Functions
Enterprise IP Phone Basic Call Functions Basic Call Functions Making a call Call Devices You can make a phone call via the following devices: 1) Pick up the handset, icon will be showed in the idle screen. 2) Press the Speaker button, icon will be showed in the idle screen. - Page 53 Enterprise IP Phone Basic Call Functions You can also dial-up via web interface: 1) Click on Contact->Local Phone Book/BlackList, click on the number which you want to dial out, and then the phone will dial out by default account. 2) Or click on Contact->Phone Call Info, enter the number in Dial a Number, select the line from the Outgoing Identity list.
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Page 54: Password Dial
Enterprise IP Phone Basic Call Functions 3) Or click on Contact->Phone Call Info, click on the number which you want to dial out from the call list, the phone will dial out by corresponding account. 4) You can click the Hangup button to end the call in the web page. Password dial When number entered is beginning with the password prefix, the following N numbers after the password prefix will be hidden as *, N stand for the value which... -
Page 55: Call Completion
Enterprise IP Phone Basic Call Functions 4) Click Confirm button to save the changes. Call Completion Have encountered such a situation? When you call a contact, but the other side is busy on a call. Do you want the server to inform you immediately when the contact ends the call, in order to establish a conversation with each other in time? Call Completion can help you to solve this problem. -
Page 56: Answering A Call
Enterprise IP Phone Basic Call Functions Answering a call Answering an incoming call 1) If you are not on an active call, lift the handset to answer it using the handset, or press the Speaker button to answer it using the speakerphone, or press the Headset button to answer it using the headset. -
Page 57: Call Forward
Enterprise IP Phone Basic Call Functions 2) Intercom Allow: To set whether to answer the incoming intercom calls. 3) Intercom Mute: To set whether to mute the incoming intercom calls automatically. 4) Intercom Tone: To set whether to play ring tones when there is incoming intercom calls to your extension. -
Page 58: Active Call
Enterprise IP Phone Basic Call Functions 3) Select one of them, enter the phone number you want to forward. 4) If you want to realize this function by the server, please enter the On Code and Off Code option, then when you choose to enable the call forward function via your IP phone, it will send message to the server, and the server will turn on the function immediately. -
Page 59: Call Hold
Enterprise IP Phone Basic Call Functions mute is enabled. To mute/resume a conversation: 1) Press MUTE button during a conversation to mute the calls, the icon will be shown on the LCD. 2) Press MUTE button again to turn on the microphone. Call Hold This call function allows you to place an active call on hold. -
Page 60: Call Transfer
Enterprise IP Phone Basic Call Functions Call Transfer You can customize your phone so that incoming calls are transferred directly to the third party such as another extension, mobile phone number, etc. There are three ways to transfer the call: Blind Transfer, Attended Transfer and Semi-Attended Transfer. -
Page 61: Network Conference
Enterprise IP Phone Basic Call Functions parties can communicate with each other. To establish a conference: 1) Press the Conference hot key or Conf button during an active call. 2) The first call is placed on hold. Enter the number to conference in（or press Directory hot key to enter the contact list, then select a contact to conference in）, then press the Send hot key. -
Page 62: Huawei Ats Conference
Enterprise IP Phone Basic Call Functions To establish a conference: 1) Press the Conference hot key or Conf button during an active call. 2) Enter the number to conference in, then press the Send hot key 3) When the call is answered, press the CONF button or Conference hot key. 4) After starting a three way conference, press Conf button to enter Conference dialing interface and invite another party to participate in conference. -
Page 63: Message
Enterprise IP Phone Basic Call Functions To establish a conference: 1) Press the Conference hot key or Conf button during an active call. 2) Dial the number to conference in, then press the Send hot key 3) When the call is answered, press the CONF button or Conference hot key. 4) After the conference is established, initiator can continually add conference members, press Add hot key to enter into dial-up interface，enter the number，press Send button to dial out，when people answer the call , he have... -
Page 64: Voicemail
Enterprise IP Phone Basic Call Functions use them, please make sure that your VoIP telephony system supports this functionalities and your accounts’ message has been enabled. Voicemail Voice mailbox messages, which are usually stored on a media server of local or hosted VoIP telephony system, it can be retrieved from phone. - Page 65 Enterprise IP Phone Basic Call Functions Select Enable in the pull-down menu. To view the voicemail via the Phone interface: 1) Press Menu->Messages->Voice Mail->View Voice Mail. 2) You can view the amount of the voice mail that includes new or old voice mail. 3) Select the account and press the Connect button, then you are able to listen to your new and old messages.
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Page 66: Sms
Enterprise IP Phone Basic Call Functions You can retrieve the SMS in the same way as Voicemail. To retrieve the SMS via Phone interface: 1) Press Menu->Messages->Text Message to enter the configuration interface. 2) Use the navigation keys to highlight the options. You can read the message in the Inbox/ Sentbox / Outbox/ Draftbox. - Page 67 Enterprise IP Phone Basic Call Functions 2) You are prompted to confirm the Delete, press Yes hot key to delete the message, press No hot key to return to previous menu. To edit the message via Web interface: 1) Click on Phone->SMS. 2) Select the Account, and enter Number, Message content.
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Page 68: Advanced Phone Functions
Enterprise IP Phone Advanced Phone Functions Advanced Phone Functions Account Settings Please refer to the previous part “Configuration and Registration” for the basic Account setting information. The following table lists the instruction of the field about the advanced Account Setting. Field Name Description Keep-alive... -
Page 69: Tls
Enterprise IP Phone Advanced Phone Functions TLS(Transport Layer Security), an IETF standards track protocol(RFC 5246), was based on the earlier SSL specifications developed by Netscape Corporation. If you make a call based on TLS , the IP phone UI will display the icon in ring back interface. -
Page 70: Network Setting
Enterprise IP Phone Advanced Phone Functions To set DNS-SRV via web interface: Click on Account->Basic, select Transport option, in the pull-down menu, you can select the DNS-SRV option, and then click the Confirm button to save the change. Network Setting PC Port Setting Please refer to the previous part “Configuration and Registration”... -
Page 71: Vlan Setting
Enterprise IP Phone Advanced Phone Functions To configure PC Port settings via Phone interface: 1) Press Menu->Settings->Advanced Settings. 1) Enter the password required, scroll to Network option, press Enter hot key, select PC port option, then press Enter hot key. 2) If you select Bridge, it will save and return to the previous menu. -
Page 72: Lldp
Enterprise IP Phone Advanced Phone Functions 2) Enter the password required, scroll to Network option, then press Enter hot key, select VLAN and press Enter hot key. 3) Select WAN Port, press Enter hot key. 4) Set the VLAN Status, and enter the VID Number, Priority. 5) Press Save hot key to save the settings, or Back hot key to return to VLAN menu. -
Page 73: Span To Pc Port
Enterprise IP Phone Advanced Phone Functions 4) Click the Confirm button to save the changes. Span to PC Port If the function is enabled, it is capable of detecting all packets on the Internet through the PC port. To configure Span to PC Port via Web interface: 1) Click on Network ->... - Page 74 Enterprise IP Phone Advanced Phone Functions 2) Enter the password required, scroll to Network option, press Enter hot key, select Webserver Type option, and then press Enter hot key again. 3) Press the navigation keys or Switch hot key to select the transmission mode. 4) Press Save hot key to save the settings, or Back hot key to return to Webserver Type menu.
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Page 75: Maintenance Tasks
Enterprise IP Phone Advanced Phone Functions Maintenance Tasks Administrator Mode The phone allows two modes to configure the phone: User Mode Administrator Mode Administrator mode grants unlimited access to the phone configuration on both Web and Phone interface. User Mode is not able to access the settings on the Phone interface such as: Advance settings of accounts, Advance settings of Network, Reset to Factory, and other advance phone settings. -
Page 76: Reset To Factory
Enterprise IP Phone Advanced Phone Functions 3) You are prompted to confirm the change, press OK to confirm the changes, press Cancel to cancel the operation. Note: Please do not power off during reboot, or it will cause the flash memory error. Reset to Factory You should reset the phone only in this case: the phone configuration was changed and the phone is not functioning anymore. -
Page 77: Firmware Update
Enterprise IP Phone Advanced Phone Functions Firmware Update The phone is delivered with pre-installed firmware which allows operating your phone flawlessly. If you require updating the phone’s firmware please contact your system administrator. You can only update the firmware via Web interface. Warning: Please do not power off or unplug the Ethernet cable during the updating. -
Page 78: Decryption
Enterprise IP Phone Advanced Phone Functions your system administrator for the specific function code. Decryption This IP phone can support y000000000005.cfg and mac.cfg files encryption and decryption for user authentication to realize security usage. If there are any encrypted y000000000005.cfg or mac.cfg files on the server, users can open the webpage of your IP phone. -
Page 79: Zero-Sp-Touch
Enterprise IP Phone Advanced Phone Functions Zero-sp-touch Zero-sp-touch this function can help users to configure AUTOP and network parameters quickly. Enable this function, when the power is on or press the corresponding DSSKEY, the phone will turn to the zero-sp-touch interface. Configure Zero-sp-touch when the power is on via web interface: 1) Click on Upgrade->Advanced->Zero Active, in the pull-down menu, select Enable to enable this function. -
Page 80: Pcap Trace Export
Enterprise IP Phone Advanced Phone Functions Click on Upgrade->Advanced, select Export System Log type, if the type is Local, it will export the syslog directly; if the type is Server, it will export the syslog to the specified server. 2) Click Export button to export the file. PCAP Trace Export The PCAP Trace used to record the date transport of your IP phone. -
Page 81: Dss Keys Configuration
Enterprise IP Phone Advanced Phone Functions DSS keys Configuration Enter into the DSS key interface，there are two types of key: LINE key、Program key. The phone has 3 Line keys which are able to configure 34 features per key. The following list shows the valid type on the LINE key and provides a description of each feature. -
Page 82: Speed Dial
Enterprise IP Phone Advanced Phone Functions Note: Quick access features like Intercom and Voicemail must first be configured on your PBX in order to work on your phone. See your system administrator for more information. Speed Dial You can configure the key as a simplified speed dial key. This key function allows you to easily access the most frequently dialed numbers. -
Page 83: Voice Mail
Enterprise IP Phone Advanced Phone Functions To configure BLF List key via web interface: 1) Click on Phone->DSS Key->Line Key. 2) Select BLF List from the pull down menu of Type. 3) In the Line field, select a line for which to apply this key. 4) Click Confirm button to save the configuration. -
Page 84: Call Park
Enterprise IP Phone Advanced Phone Functions Call Park This key function allows you to place a call on hold at one phone and then retrieve the parked call from any other phone. When the conversation which is monitored is transferred to an unused extension, you can press this key to retrieve the call. Configure the key as Call Park: 1) Click on Phone->DSS Key->... -
Page 85: Dtmf
Enterprise IP Phone Advanced Phone Functions DTMF This key function allows you to send out the desired DTMF number during the conversation. The number needs to be set in advance. Configure the key as DTMF: 1) Click on Phone->DSS Key-> Line Key. 2) DTMF is selected from the pull down menu “Type”. -
Page 86: Xml Browser
Enterprise IP Phone Advanced Phone Functions XML Browser Xml browser is a simple browser feature, which is based on xml language and http/https service, you can use tools such as php, javascript, etc., accordance with the established syntax to generate server-side functions dynamically to meet the need of the user xml file, and then download it to phone by http/https. -
Page 87: Forward
Enterprise IP Phone Advanced Phone Functions 3) Enter the number you want to conference in the Value field. 4) Click Confirm button to save the changes. Forward This key function allows you to forward a call to other account. Press the DSS key in the idle state, the phone will turn to the Always forward configure interface, then you can configure the Forward to number, when there is any call to the extension will be forwarded to the configure number automatically. -
Page 88: Redial
Enterprise IP Phone Advanced Phone Functions Redial This key function allows you to access the Dialed Calls interface when press the DSS key in the idle state, then you can select a call to dial out or add it to the contacts etc. -
Page 89: Multicast Paging
Enterprise IP Phone Advanced Phone Functions 4) Follow the voice prompts to listen to the recording. Configure the key as URL Record: 1) Click on Phone->DSS Key-> Line Key. 2) URL Record is selected from the pull down menu “Type”. 3) Enter the server URL in the Value field. -
Page 90: Group Listening
Enterprise IP Phone Advanced Phone Functions interface: Click on Contacts -> MulticastIP. Enter the Listening Address(es) which is preconfigured as multicast address (IP: port) in the Listening Address field. Enter the Label(String) which will appear on the LCD screen when receiving RTP from the corresponding Listening Address. -
Page 91: Private Hold
Enterprise IP Phone Advanced Phone Functions Private Hold This key function allows all members belonging to that particular BLA group to hold the call, but only the initiator can retrieve the call during a conversation. Configure the key as Private Hold: 1) Click on Phone->DSS Key->... -
Page 92: Automatic Call Distribution (Acd)
Enterprise IP Phone Advanced Phone Functions 3) Enter the URL address in the Value field to activate the advanced mode. Or you can leave it blank to activate base mode. 4) Click Confirm button to save the changes. Automatic Call Distribution (ACD) The Phone supports an Automatic Call Distribution (ACD) feature for specific servers. -
Page 93: Snmp
Enterprise IP Phone Advanced Phone Functions server’s user name and password. Configure the key as Zero-sp-touch: 1) Click on Phone->DSS Key-> Line Key. 2) Zero-sp-touch is selected from the pull down menu “Type”. 3) Click Confirm button to save the changes SNMP Simple Network Management Protocol (SNMP) is an Internet-standard protocol for managing devices in IP networks. -
Page 94: Action Url
Enterprise IP Phone Advanced Phone Functions closet, 3rd floor'). If the location is unknown, the value is the zero-length string. 1.3.6.1.2.1.37459.2.1.4.0 The time (in hundredths of a second) since the network management portion of the system was last re- read-only initialized. - Page 95 Enterprise IP Phone Advanced Phone Functions The following table provides Variables can be used in the Action URL: Parameter Descriptions $mac MAC Address of the phone IP Address of the phone $model Device model name of the phone Parameter Descriptions $firmware Firmware version of the phone $active_url...
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Page 96: Action Uri
Enterprise IP Phone Advanced Phone Functions Action URI Opposite to Action URL, Action URI allows the phone to interact with web server applications by receiving and handling HTTP GET requests. To simply verify this feature, you can enter the following string into the browser address bar and press Enter: http://192.168.10.5/cgi-bin/ConfigManApp.com?key=DNDOn Then the phone with the IP Address of 192.168.10.5, if existed, will turn on DND. -
Page 97: Sip Diversion Display
Enterprise IP Phone Advanced Phone Functions plays audio from any source located anywhere (LAN, Internet). To configure Music on Hold via Web interface: 1) Click on Account -> Advanced; 2) Enter the value of Music on hold server; 3) Click Confirm to save your configuration or Cancel to cancel. Note: Syntax of the Music on hold server is the same as which of SIP URI. -
Page 98: Suppress Dtmf Display
Enterprise IP Phone Advanced Phone Functions Alice@ 3606 calls John’s phone which is busy Mary @ 3601 receives the incoming call from Alice and diverts to Mary. diverted from John. Note: Diversion is not available on all servers. Please contact your system administrator for more information. -
Page 99: Tone Settings
Enterprise IP Phone Advanced Phone Functions Tone Settings You can define the frequency and time period of all the following tones： Dial Ring Back Busy Congestion Call Waiting Dial Recall Record Info Stutter ... -
Page 100: Ring
Enterprise IP Phone Advanced Phone Functions Ring Users can group your contacts, and then set the ringing tone for each group. To edit the Ring option via Web interface: 1) Click on Phone->Ring. 2) Internal Ringer Text: To set group name. For example, family. 3) Internal Ringer File: To select a special ring tone for the group.Click the Confirm button to save the changes. -
Page 101: Trouble Shooting
Enterprise IP Phone Trouble Shooting Trouble Shooting I cannot register to the server ? 1) Check the IP address. If you set your WAN port in DHCP mode, please make sure that your DHCP server is on. 2) Check your gateway. 3) Check your DNS server. - Page 102 Make sure the firmware you choose is provided by your service provider, or the device will probably crash after the update. The manual is only for reference; WELL reserve the right to improve or change the product and the user guide without notice.
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