Tips: Security; Troubleshooting: Security - Blackberry Torch 9860 User Manual

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Tips: Security

Tips: Keeping your information safe
You can take some simple steps to help prevent the information on your BlackBerry® smartphone from being compromised,
such as avoiding leaving your smartphone unattended.
Research In Motion recommends that you regularly create and save a backup file on your computer, especially before you
update any software. Maintaining a current backup file on your computer might allow you to recover smartphone data if your
smartphone is lost, stolen, or corrupted by an unforeseen issue.
Set a smartphone password
Encrypt contacts and files
Back up your smartphone data to your computer
Back up your smartphone data to a media card
Related information
Set a smartphone password, 342
Turn on encryption, 331

Troubleshooting: Security

I forget my smartphone password
If you forget your BlackBerry® smartphone password, it can't be recovered. If your smartphone uses a BlackBerry® Enterprise
Server, your administrator might be able to reset your password without deleting your smartphone data. Otherwise, the only
way you can reset your password without knowing your current password is to delete all your smartphone data. You can do
this by exceeding the number of allowed password attempts.
On the Home screen or in a folder, click the Options icon. Click
Security > Password.
On the Home screen or in a folder, click the Options icon. Click
Security > Encryption.
Use the backup tool in the BlackBerry® Desktop Software to
back up your smartphone data to your computer. To download
the BlackBerry Desktop Software, from your computer, visit
www.blackberry.com/desktop
option for your computer.
On the Home screen, click the Setup icon. In the Setup section,
click Device Switch > Save Data.
and select the appropriate
375