Toshiba E-studio3511 Operator's Manual page 89

Network Operator's Guide — TopAccess Errors
Error Code
NIC access error
1C68
SMTP server connection error
1C69
HOST NAME error
1C6A
Terminal mail address error
1C6B
Destination mail address error
1C6C
System error
1C6D
SMTP client OFF
1C70
Internet Fax transmission failure
1C80
when processing E-mail job received
Onramp Gateway transmission fail-
1C81
ure
Internet Fax transmission failure
1C82
when processing Fax job received
Power failure
1CC1
MIME format error
3A10-3A12
3A20-3A22 Email process error
Partial Email timeout error
3A30
Invalid partial Email received
3A40
Cause
Turn the power OFF and then back
ON. Perform the job in error again. If
the error still occurs, contact your ser-
vice representative.
Ask your administrator to set the
login name or password of SMTP
server and perform the job again.
Check if the SMTP server is operat-
ing properly.
Ask your administrator to check if
there is an illegal character in the
device name. Delete the illegal char-
acter and reset the appropriate device
name.
Ask your administrator to check if
there is an illegal character in the
E-mail address of the equipment.
Delete the illegal character and reset
the appropriate E-mail address, then
perform the job again.
Check if there is an illegal character
in the Destination E-mail address.
Delete the illegal character and reset
the appropriate Destination E-mail
address, then perform the job again.
Turn the power OFF and then back
ON. Perform the job in error again. If
the error still occurs, contact your ser-
vice representative.
Ask your administrator to enable the
SMTP Client and perform the job
again.
Confirm the "Received Internet Fax
Forward" settings.
Confirm the mail box settings.
Confirm the "Received Fax Forward"
setting.
Check if the power cable is connected
properly and it is inserted securely.
Check if the power voltage is unsta-
ble.
Ask the sender to resend the Email in
the MIME1.0 format.
Ask the sender to resend the Email.
Ask the sender to resend the Email, or
change the Partial Wait time setting.
Ask the sender to resend the partial
Email in the RFC2046 format.
Corrective Action
89