GE P385 Use And Care & Installation Manual page 35

PROBLEM
MODULES ARE
NOT FUNCTIONING
PROPERLY
COIL SURFACE
UNITS ARE NOT
FUNCTIONING
PROPERLY
GRILL OR GRIDDLE UNIT
IS NOT FUNCTIONING
PROPERLY
FOODS STICK
TO GRILL OR
GRIDDLE
EXCESSIVE SMOKE
FROM GRILLED MEATS
COOKTOP
FEELS HOT
RADIANT SURFACE UNITS
WILL NOT MAINTAIN A
ROLLING BOIL AND/OR
FRYING RATE IS NOT
FAST ENOUGH
QUESTIONS?
USE THIS PROBLEM SOLVER
POSSIBLE CAUSE
• Difficulty may be in the main distribution panel of your house, caused by a
blown circuit fuse, a tripped circuit breaker, the main fuse or the main circuit
breaker, depending on nature of the power supply. If a circuit breaker is
involved, reset it. If the control box uses fuses, the circuit fuse (a cartridge-type)
should be changed, BUT ONLY BY SOMEONE FAMILIAR WITH
ELECTRICAL CIRCUITS. If, after performing 1 of these procedures,
the fuse blows or circuit breaker trips again, call for service.
NOTE: Apartment tenants or condominium owners should request their
building management to perform this check before calling for service.
• Controls are not properly set or wrong control is set for the module or element
you are using.
• Entire surface unit module is not plugged in properly.
• If any module fails to heat—switch the module to the other side of cooktop.
If it operates on that side, then switch may be at fault. If it does not heat,
indications are that there is a malfunctioning component in the module.
• Surface units are not plugged in solidly.
• Reflector pans are not set securely in the cooktop.
• Surface unit controls are not properly set or wrong surface unit control set
for unit you are using.
• Heating element is not plugged in solidly.
• Grill or Griddle heating element controls are not properly set.
• To use the entire surface of the grill or griddle, it is necessary to turn on the
front and rear surface unit control settings for the side you are using.
• Griddle was not pre-seasoned before first use.
• Heat setting is too high.
• Coating of griddle has been damaged by use of sharp instruments or
abrasive cleaners.
• Accumulated grease in reflector pan or food soils on grate are causing
excess smoke.
• Fats not trimmed from meats prior to cooking.
• Make sure flat-bottomed pans are used.
• Using the vent will help keep the cooktop cooler.
• Absolutely flat pans must be used. If light can be seen between the pan
bottom and a straight edge, the radiant surface units will not operate properly.
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