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3. Switching between calls (broker call)
You are in conversation with a correspondent, a second correspondent is on hold, to
switch from one correspondent to the other:
Multi-line configuration
SMITH John
in conversation
Transfer
If several calls are on
hold
Single-line configuration
SMITH John
in conversation
Transfer
In conversation with a
second correspondent
Recover the
correspondent on hold
WEBER Pierre
Hold recalling
Retrieve ?
Select the call
SMITH John
in conversation
Broker Call
Select the "Broker Call"
option
OR
WEBER Pierre
in conversation
Transfer
Confirm
WEBER Pierre
in conversation
Transfer
Return to the first
Confirm
correspondent
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