Alcatel E395 / DUO / TRIO, E355 / DUO / TRIO User's Guide

KNOWING YOUR PHONE

Handset and Base Station Overview

1. 
   In idle mode: Press to access the main menu
   In sub-menu mode: Press to confirm the selection
   During a call: Press to access Intercom/Phonebook/Redial List/Call List
2. 
   In main menu mode: Press to go back to idle screen
   In sub-menu mode: Press to go back to previous level
   In sub-menu mode: Press and hold to go back to idle screen predialing mode: Press to clear a character /digit
   In editing / predialing mode: Press and hold to delete all the characters / digits
   During a call: Press to mute/unmute the microphone
   In idle mode: Press to intercom another handset
   In ringing: Press to suppress handset ringer
3. 
   In idle mode: Press to access the call list
   In menu mode: Press to scroll up the menu items
   In Phonebook list/Redial list/Call List: Press to scroll up the list
   During a call: Press to increase the volume
   In ringing: Press to increase the ringer volume
4. 
   In idle mode: Press to access the redial list (only for E395)
   In menu mode: Press to scroll down the menu items
   In Phonebook list/Redial list/Call List: Press to scroll down the list
   During a call: Press to decrease the volume
   In ringing: Press to decrease the ringer volume
5. 
   During a call: Press to end a call and go back to idle screen
   In menu/editing mode: Press to go back to previous menu
   In menu/editing mode: Press and hold to go back to idle screen
   In idle mode: Press and hold to power off the handset
   In idle mode: Press and hold to power on/off the handset
6. R
   In idle/predialing mode: Press to insert a flash
   During a call: Press to dial a flash
7. 
   In idle mode: Press to access the phonebook list
8. (only for E355), (only for E395)
   For E395:
   During a call: Press to turn on/off the speakerphone
   In Idle mode/Predialing mode/Redial list/Call
   List/Phonebook entry: Press to make a call with speakerphone
   During ringing: Press to answer a call with speakerphone
   In idle mode: Press to access the redial list (for E355)
9. ALPHANUMERIC KEYPAD, * , #
   * key in idle mode: Press and hold to enable or disable the keypad lock
   # key in idle mode: Press and hold to turn on/off the ringer
   # key in call list mode: Press to review caller's number if applicable
   0 key in predialing/number editing mode: Press and hold to insert a pause 1, 2, 3 key in idle/off hook mode: Press and hold to dial the stored direct memory number
10. 
    In idle/predialing mode: Press to make a call
    In Redial list/Call List/Phonebook entry: Press to make a call to the selected entry in the list
    During ringing: Press to answer a call
11. 
    Press on the base station to page your handset. It will ring for approximately 60 seconds.
    Press and hold the base station for about five seconds, the base station is entered into registration mode and allows handset registration.

Display Icons and Symbols

The LCD display gives you information on the current status of the telephone.

	Stable when the handset is in range of the base. Flashes when out of range of the base or not registered to the base.
	Stable when an intercom is in progress. Flash when there is an incoming internal call.
	Indicates a call is in progress.
	Indicates that handsfree is being used. (only for E395).
	Stable when an alarm is set. Flashes when the alarm time set before reaches.
	Indicates that the keypad is locked.
	Indicates when there are received new Voice Message Waiting (VMWI) not yet read. Disappears when all the voice messages have been read. (Network service dependent)
	Indicates that the ringer is switched off.
	Indicates when the battery is fully charged. Whole icon flashes when the battery performs initial charging. Internal block icon flashes when the battery is in final charging stage.
	Indicates when the battery needs charging. Flashes when low battery power level is detected.
	Indicates when more characters are existed before the text currently displayed.
	Indicates when more characters are existed after the text currently displayed.
	Indicates when new call is received. Turn off when new call has been read.
	Scroll up/down the menu items/Phonebook list/Redial list/Call List.

PRECAUTIONS

The signal quality will depend on the location and environment of the base and handset.

Position your E355 / E395 away from sources of excessive heat (radiators, direct sunlight, etc.) and protect it from vibrationsand dust. Never allow your telephone to come into contact ter or other liquids, or with aerosols. To reduce the risk of interference and optimize reception, take particular care not to install the base in the immediate vicinity of windows, large metal objects, reinforced concrete, televisions, music centres, VCR or DVD players, halogen lamps or heating devices, fluorescent lighting, burglar alarms, microwave ovens, computers, etc.

This telephone requires an electrical power supply in order to function.

To clean your E355 / E395, use an antistatic cloth lightly moistened with water.

INSTALLING YOUR PHONE

Installing and Charging the Batteries

1. Slide down to open the battery compartment cover.
2. Place the 2 supplied AAA rechargeable batteries as indicated. Pay extra attention to direction of polarity.
   
3. Slide the battery compartment cover back.
4. Put the handset on the base and charge for 15 hours before using the handset for the first time. The handset will give a beep when it is properly placed on the base or charger.

Notes:

1. Use only the supplied NiMH rechargeable batteries.
2. If the handset will not be used for a long time, disconnect and remove the batteries to prevent possible leakage.

Connecting the Base Station

1. Plug one end of the telephone line cord into the telephone jack on base bottom.
2. Plug the small end of power adapter into a power jack on base bottom.
3. Connect the power supply plug to the base jack.
4. Plug the large end of power adapter into a wall power outlet.
5. Plug the other end of the telephone line cord in to the telephone jack or micro-filter.
6. Always use the cables provided in the box.

If you have broadband service, a micro-filter (not included) is required.

Connecting the Charger(s)

Plug the power adapter into mains socket.

If you have a Broadband line
If you connect your telephone to a line with a broadband connection, you will need to insert a micro-filter between the telephone and the telephone line, otherwise you may get interference between the telephone and the broadband, which could cause problems.
In a home with broadband, every telephone must have a micro-filter connected, not just the one at the telephone point that your modem is connected to. If you need more broadband microfilters, contact your broadband supplier.

USING YOUR PHONE

Make a Call

1. Preparatory Dialing
   Enter the phone number and press or (only for E395) to dial the number.
   Press to clear the entry.
2. Direct Dialing
   Press or (only for E395) to take the line and enter the phone number.
3. Dial from Direct Memory Keys
   In idle or off hook mode, press and hold / / to dial the direct memory number. You have to store number to the related key first.
4. Call from the Redial List
   Press (for E395) or (for E355) to access the redial list and press to select the desired redial number.
   Press or (only for E395) to dial out to the selected redial number.

Handset Speakerphone (E395)

During a call, you can press (only for E395) to alternate between handsfree and normal handset use.

PRIVATE PHONEBOOK

Your phone can store up to 20 private phonebook entries with names and numbers. Each phonebook entry can have a maximum of 20 digits for the phone number and 12 characters for the name. You can also select different ringtones for your phonebook entries. Phonebook entries are stored alphabetically by name.

Add a New Phonebook Entry

In idle:

1. Press to access the phonebook. OR
   Press and to select PHONEBOOK main menu item and then press to access the phonebook.
2. Press to select ADD.
3. Press to enter the name.
4. Press to enter the number.
5. Press and to select the desired ringtone for your phonebook entry.
6. Press to store the phonebook entry.

Call from the Phonebook

In idle mode:

1. Press to access the phonebook. OR
   Press and to select PHONEBOOK main menu item and then press to access the phonebook.
2. Press or (only for E355) to dial out to the selected phonebook entry.

CALLER DISPLAY (NETWORK DEPENDENT)

This feature is available if you have subscribed the Caller Line Identification service with your telephone service provider. Your phone can store up to 10 received calls with date/time information in the Call List. The number will be shown on the LCD when the phone is ringing. If the number matches with one of the entries in your Private Phonebook, the caller's name stored in the private phonebook will be displayed alternatively with the number. The handset will ring with the melody associated with that phonebook entry.

If the caller number is disabled to send caller information, "WITHHELD" will display.

If the caller number is not provided, "OUT OF AREA" will display.

In standby, if three unanswered calls are received, "3 NEW CALLS" will be displayed.

View the Call List

All received calls are saved in Call List with the latest call putting at the top of the list. When the call list is full, the oldest call will be replaced by a new call. The unanswered call which has not been read is marked with a at the centre of the bottom line of the display.

1. Press to access the call list. OR
   Press and to select CALL LIST.
2. Press to select the desired entry.
3. Press to view the caller's number if applicable.

Call from the Call List

In idle mode:

1. Follow step 1 and 2 in Section "View the Call List".
2. Press or (only for E395) to dial out to the selected phonebook entry.

PHONE SETTINGS

Set the Ringer Melody for Internal/External Calls

1. Press and to select HS SETTINGS.
2. Press and to select RING SETUP.
3. Press and to select INT RING or EXT RING.
4. Press and to select the desired ringer melody from the melody list.
   Note: The respective ringer melody will be played while browsing the melody list.
5. Press to confirm.

Set the Ringer Volume

1. Press and to select HS SETTINGS.
2. Press and to select RING SETUP.
3. Press and to select RING VOLUME.
4. Press and to select the desired ringer volume (a total of 6 ringer volume levels including VOLUME OFF).
5. Press to confirm.

Store Direct Memory Access Number

You can store three direct access numbers into digit KEY 1, KEY 2 and KEY 3, which will be convenient for you to dial to these numbers directly.

1. Press and to select HS SETTINGS.
2. Press and to select DIRECT MEM.
3. Press and to select any one from KEY 1, KEY 2 and KEY 3.
4. Press and then enter the number you would like to store, or edit the number existed before.
5. Press to confirm.
   Note: Press and hold , or to call the stored number.

Make an Internal Call (Duo/Trio versions)

This feature is only applicable when there are at least two registered handsets.

It allows you to make internal calls, transfer external calls from one handset to another handset and make conference calls. If the called handset is not answered within 60 seconds, the called handset will stop ringing and the calling handset will return to standby mode.

Note: If only one handset is registered to the base station, press will display "NOT POSSIBLE".

Intercom Another Handset

1. In idle mode, press .
2. Enter the desired handset number to intercom with.
3. The called handset rings and press on the called handset to establish the internal call.
   Note: If only two handsets are registered to the base station, press will call another handset immediately.

Call All Handsets

1. In idle mode, press wand the registered handsets will display.
2. press wto ring to all registered handsets.

Transfer an External Call to another handset

During an external call:

1. Press and to select INTERCOM.
2. Press to select the desired handset to intercom with.
3. The external call is put on hold automatically and the called handset rings.
4. Press on the called handset to establish an internal call.
5. Press on the calling handset or put the calling handset on the charging cradle to end the current call with the external party.
6. The external call is transferred to the called handset.

Make a 3-way Conference Call

The conference call feature allows one external call to be shared with two handsets (in intercom). The three parties can share the conversation and no network subscription is required.

During an external call:

1. Follow Steps 1 to 4 in section "Transfer an External Call to another handset".
2. Press and hold on the calling handset to establish the conference call.

Note: Any handset hangs up during a conference call will leave the other handset still in connection with the external call.

REGISTRATION

Your handset and base station are pre-registered. Up to five handsets can be registered to a single base station.
If for some reason, the handset is not registered to the base station flashes (even when the handset is near the base station), register your handset according to the following procedure.

1. Press and hold on the base station for about five seconds, the base station is entered into registration mode.
2. Press and to select REGISTRATION.
3. Press and and you are requested to enter the 4-digit system PIN (default PIN is 0000).
4. Enter the 4-digit system PIN.
5. Press to confirm.

If the handset registration is successful, you will hear a confirmation tone and the will stop flashing. The handset will automatically be allocated the next available handset number.

This handset number is shown in the handset display in standby mode. If the handset registration is unsuccessful, the will still flash.

TECHNICAL DETAILS

Free Field Range	Up to 300 metres*
Indoor Range	Up to 50 metres*
Handset Battery Life (average values)	8 hours talk time** 100 hours standby**
Number of Handsets	Up to 5
Intercom Mode	Yes
Three-Way Conference (1 outside correspondent + 2 internal correspondents)	Yes
Electrical Connection/Base Mains Adaptor/Charger	Only use the adaptors supplied with the telephone The network voltage is classified as a hazard by the criteria of this standard.
Telephone Connection	Appliance designed for connection to a TNV3 class (telecommunications network voltage) analogue telephone line.
Batteries	Only use the batteries supplied with the telephone. Use any other type of battery presents a risk of explosion. Used batteries must be disposed of in compliance with current environmental protection regulations.
Operating Temperature	From 5°C to 40°C

* Values may vary according to environment.
** Depending on initial battery charge.

TROUBLESHOOTING

If you have difficulty with your phone, please try the suggestions listed below.

As a general rule, if a problem occurs, remove the batteries from all the handsets in your installation for about 1 minute, then disconnect and reconnect the power supply to the base and reinstall the handset batteries.

Problem	Cause	Solutions
No dialing tone when pressing key	The connection cord of the base station is not plugged in. The adapter cord is not plugged in correctly in the base station. The line is busy, as another handset is used. Wrong connection cord.	Check the connections. Unplug and plug back in the mains. Check that the telephone line cord has been plugged into the base station and the phone socket. Check the base station plug and the AC plug (remove and plug-in). Wait until the line is unoccupied. Use the original connection cord.
"OUT OF RANGE" is displayed.	Base station out of range. Base station is not connected to mains.	Reduce the range. Connect base station to mains.
The call does not work.	Service not activated or wrong operator.	Check your Subscription with network.
No display.	Empty battery.	Recharge battery.

The store where you bought your telephone can also provide you with information and after-sales support.

www.alcatel-home.com

Documents / Resources

References

• Accueil | Alcatel-Phones

Download manual

Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.

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