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Custom Audio Electronics VKP112H User Manual

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USER MANUAL
VKP112H
VKP112H
77200000000800
Commands manual:

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Summary of Contents for Custom Audio Electronics VKP112H

  • Page 1 USER MANUAL VKP112H VKP112H 77200000000800 Commands manual:...
  • Page 3 CUSTOM ENGINEERING S.p.A. GENERAL SAFETY INFORMATION THE CE MARK AFFIXED Your attention is drawn to the following TO THE PRODUCT CER- Str. Berettine 2 actions that could compromise the char- TIFY THAT THE PRODUCT 43010 Fontevivo (PARMA) - Italy acteristics of the product: SATISFIES THE BASIC Tel.
  • Page 4 FCC STATEMENT (FED- ERAL COMMUNICATIONS COMMISSIONS). This device complies with Part 15 of the FCC Rules. Operation is subject to the following conditions: • The devices may not cause harmful interference. • The devices must accept any interfer- ence received, including interference that may cause undesired operation.

  • Page 5: Table Of Contents

    7.2 Character specifi cations ..........................49 7.3 Printer dimensions ............................50 7.4 Printer dimensions with paper roll holder .......................51 7.5 Power supply dimensions cod.963GE020000004 (optional) ................52 7.6 Character sets ..............................53 8 CONSUMABLES ..............................59 9 ACCESSORIES ..............................61 10 TECHNICAL SERVICE ............................63 VKP112H 5 User Manual...
  • Page 6 TABLE OF CONTENTS 6 VKP112H User Manual...

  • Page 7: Introduction

    1.2 Explanatory notes used in this manual NOTE: Information or suggestions relative to the use of the printer. ATTENTION: Information required to guard against damaging the printer. DANGER: Information required to guard against operator injury or damage. VKP112H 7 User Manual...
  • Page 8 1. INTRODUCTION 8 VKP112H User Manual...

  • Page 9: Description

    Remove the upper packing frame content and remove the upper packing frame. • Take out the printer. • Keep the box, trays and packing materials in the event the printer must be transported/shipped in the future. VKP112H 9 User Manual...

  • Page 10: Printer Component

    2. DESCRIPTION 2.2 Printer component EXTERNAL FRONT VIEW 1. Cutter 2. Printing head 3. Chassis 4. Motor 5. Mechanism for ejector group 6. Paper output 7. Ejector cover 10 VKP112H User Manual...
  • Page 11 4. Unblocking lever for ejector group 5. Status led (red) 6. Status led (green) 7. FORM FEED key 8. LINE FEED key 9. ON/OFF key 10. Power supply connector 11. USB interface connector 12. RS232 serial interface connector VKP112H 11 User Manual...
  • Page 12 2. DESCRIPTION SENSORS VIEW 1. Sensor for printing head open 2. Paper in presence sensor 3. Sensor for printing head temperature 4. Paper out presence sensor 5. Sensor for ejector position 12 VKP112H User Manual...

  • Page 13: Key Functions

    The following fi gures show the functions of printer’s keys according to the operating condition of the device. POWER UP Hold down Hold down printing printing SETUP report FONT TEST Fast push Fast push skip the enter the SETUP MODE SETUP MODE Fast push Fast push modify next selected parameter parameter VKP112H 13 User Manual...
  • Page 14 2. DESCRIPTION STANDBY Fast push Fast push Logos Advance the paper printing 14 VKP112H User Manual...

  • Page 15: Status Led Fl Ashes

    RECEPTION ERRORS (PARITY, FRAME ERROR, OVERRUN ERROR) COMMUNICATION STATUS COMMAND NOT RECOGNIZED COMMAND RECEPTION TIME OUT HEADING OVER TEMPERATURE PAPER END GREEN PAPER JAM RECOVERABLE ERROR POWER SUPPLY VOLTAGE INCORRECT PRINTING HEAD RAISED RAM ERROR EEPROM ERROR UNRECOVERABLE ERROR CUTTER ERROR VKP112H 15 User Manual...
  • Page 16 2. DESCRIPTION 16 VKP112H User Manual...

  • Page 17: Installation

    3. INSTALLATION 3 INSTALLATION 3.1 Fastening The printer is provided with three fi xing holes on the bottom of device (see following fi gure). To fasten the printer on a panel, use three M4 screws 105,8 172,5 VKP112H 17 User Manual...

  • Page 18: Connections

    3. INSTALLATION 3.2 Connections The following fi gure shows the possible connections for device. POWER SUPPLY RS232 ATTENTION: In some using conditions, we recommend the installation of a ferrite core on the power supply cable. 18 VKP112H User Manual...

  • Page 19: Pinout

    The following fi gure shows the connector pinout of the power supply cable for the device: Tripolar male connector n.c. +24 V Power supply cable USB INTERFACE Female USB type B connector 1 USB0-VBUS (in) 2 D0 - (in/out) 3 D0 + (in/out) 4 GND SH1 SHIELD SH2 SHIELD VKP112H 19 User Manual...
  • Page 20 Vdc and +15 Vdc and logic value “1” corresponds to a voltage level of between -3 Vdc and -15 Vdc. Note: VKP112H > PC connection The following pictures show an example of connections between the printer and a personal computer using a 9...

  • Page 21: Driver

    PC, then click OK. Follow the instructions that appear on the screen to install the driver. Windows 7 (32/64bit) All drivers can be found in the DOWNLOAD section of the web site www.custom.biz. VKP112H 21 User Manual...
  • Page 22 3. INSTALLATION 22 VKP112H User Manual...

  • Page 23: Operation

    P2 = 45 degrees up position P3 = rear position P4 = 45 degrees low position P5 = lower position Fix the roll holder to the printer using the M4x8 countersunk screws supplied (see following fi gures). VKP112H 23 User Manual...
  • Page 24 4. OPERATION 24 VKP112H User Manual...

  • Page 25: Positioning The Paper Roll

    To place paper roll on the roll holder proceed as follows:: SEE PREVIOUS PARAGRAPHS Assemble the paper roll holder to the printer. Insert the paper roll on the roll holder pin. Make sure that the paper roll unrolls correctly as shown in figure. VKP112H 25 User Manual...

  • Page 26: Paper Load

    Insert the paper into the feed slot. ROOM Wait for the paper is loaded automatically. Note: At every change of paper roll, check inside the printer and remove any scraps of paper and accumulated dust (see par.6.2). 26 VKP112H User Manual...

  • Page 27: Configuration

    1.00 BCODE: < code > rel 1.00 DCODE: < code > rel 1.00 PRINTER SETTINGS PRINTER TYPE ......VKP112H PRINTING HEAD TYPE ....3SX105-8133 INTERFACE ........RS232 PROGRAM MEMORY TEST..OK DYNAMIC RAM TEST....OK EEPROM TEST......
  • Page 28 When the FORM FEED key is pressed, the printer enters parameter confi guration. When the LINE FEED key is pressed, the printer exits setup and terminates the Hexadecimal dump function. 28 VKP112H User Manual...

  • Page 29: Setup Report

    BCODE: < code > rel 1.00 RELEASE DCODE: < code > rel 1.00 PRINTER SETTINGS PRINTER TYPE ..........VKP112H PRINTING HEAD TYPE ........ 3SX105-8133 INTERFACE ..........RS232 PROGRAM MEMORY TEST......OK DYNAMIC RAM TEST........OK EEPROM TEST..........OK PRINTER STATUS CUTTER TEST..........

  • Page 30: Printer Status

    POWER ON COUNTER is given the number of power-ups made PAPER PRINTED is given the number of centimetres of paper printed. CUT COUNTER is given the number of cuts made. 30 VKP112H User Manual...

  • Page 31: Printer Parameters

    PRINT MODE Normal = enables printing in normal writing way Reverse = enables printing rotated 180 degrees Setting of the Carriage Return character: AUTOFEED CR disabled = Carriage Return disabled CR enabled = Carriage Return enabled VKP112H 31 User Manual...
  • Page 32 Enabled = When the paper runs out, all data in the receive buffer are deleted. Adjusting the printing density: PRINT DENSITY -50% -12% +25% -37% +37% -25% +12% +50% 32 VKP112H User Manual...

  • Page 33: Hexadecimal Dump

    74 20 4C 69 6E 65 0A 50 72 69 6E 74 20 4C t Line·Print L 69 6E 65 0A 50 72 69 6E 74 20 4C 69 6E 65 ine·Print Line 0A 50 72 69 6E 74 20 4C 69 6E 65 0A 50 72 ·Print Line·Pr VKP112H 33 User Manual...
  • Page 34 5. CONFIGURATION 34 VKP112H User Manual...

  • Page 35: Maintenance

    Do not perform any operation inside the printer immediately after printing because the head and motor tend to become very hot. Remove the damaged paper Lift the ejector group if present inside the ejector. to the maximum opening position. VKP112H 35 User Manual...
  • Page 36 6. MAINTENANCE Remove the damaged paper Remove the damaged paper if present on the cutter input. if present under the printing mechanism. Unlock the printing mechanism as shown in figure. 36 VKP112H User Manual...

  • Page 37: Planning Of Cleaning Operations

    EVERY 6 MONTHS OR AS NEEDED * Printer case Use compressed air or a soft cloth * If you use the device in dusty environments, you must reduce the intervals between the cleaning operations. For specifi c procedures, see the following pages. VKP112H 37 User Manual...

  • Page 38: Cleaning

    ATTENTION: Do not use alcohol, solvents, or hard brushes. Do not let water or other liquids get inside the machine. Alcohol, solvent cohol, solve To clean the machine, use compressed air or a soft cloth. 38 VKP112H User Manual...
  • Page 39 Carefully clean the printer sensors by using compressed air. Remove any scraps of paper and the accumulated paper dust on the printing Lift the ejector group roller and on the area around the sensors. to the maximum opening position. VKP112H 39 User Manual...
  • Page 40 Lift and keep open the ejector cover. Alcohol, solvent cohol, solve Clean the ejector roller by using a soft cloth moistened with isopropyl. Remove any scraps of paper and the accumulated paper dust inside the ejector. 40 VKP112H User Manual...
  • Page 41 Do not use solvents or hard brushes. Do not let water or other liquids get inside the machine. Lift the ejector group Clean the printing head by using to the maximum opening position. a non-abrasive cloth moistened with isopropyl. VKP112H 41 User Manual...
  • Page 42 Do not use solvents, or hard brushes. Do not let water or other liquids get inside the machine. Lift the ejector group Clean the dragging roller to the maximum opening position. by using a soft cloth moistened with isopropyl. 42 VKP112H User Manual...
  • Page 43 Remove any scraps of paper and the accumulated paper dust on the cutter input by using compressed air. Lift the ejector group to the maximum opening position. VKP112H 43 User Manual...

  • Page 44: Upgrade Fi Rmware

    NOTE: For communication via USB you must install on PC the printer driver available in the download area of the web site www.custom.biz. Proceed as follows: 1. Print the SETUP report (see chapter 5). 2. Switch OFF the printer. 44 VKP112H User Manual...
  • Page 45 9. Print a new SETUP report to verify the new fi rm- ware release (see chapter 5). 7. Select item USB and then select the USB device among those proposed (ex. VKP80III): Custom VKP112H Custom VKP112H C:\VKP80III.PSW C:\VKP112H.PSW VKP112H 45...
  • Page 46 6. MAINTENANCE 46 VKP112H User Manual...

  • Page 47: Specifications

    Printing speed Normal = 140 mm/sec High Quality = 120 mm/sec PAPER Type of paper thermal rolls, heat-sensitive side on outside of roll Paper width 115,5 mm ± 0,5mm Paper weight da 58 g/m a 80 g/m VKP112H 47 User Manual...
  • Page 48 : Respecting the regular schedule of cleaning for the device components. : Referred to a standard CUSTOM receipt (L = 10cm, Density = 12,5% dots on). : Referred to models without paper roll holder. : Referred to models with paper roll holder. 48 VKP112H User Manual...

  • Page 49: Character Specifi Cations

    1,6 x 4 Quadruple height 6 x 2 4,4 x 2 3,2 x 2 Quadruple width 1,5 x 8 1,5 x 8 0,8 x 8 Quadruple height and width 6 x 8 4,4 x 8 3,2 x 8 VKP112H 49 User Manual...

  • Page 50: Printer Dimensions

    7. SPECIFICATIONS 7.3 Printer dimensions Length 233,05 mm (con espulsore chiuso) 104,3 mm Height (con espulsore aperto) 232 mm Width 167,1 mm Weight 2200 g 105,8 172,5 233,05 91,6 75,5 167,1 50 VKP112H User Manual...

  • Page 51: Printer Dimensions With Paper Roll Holder

    7. SPECIFICATIONS 7.4 Printer dimensions with paper roll holder Length 356,7 mm Height 104,3 mm Width 167,1 mm Weight 2550 g 105,8 172,5 356,7 167,1 233,05 91,6 75,5 177,3 24,5 VKP112H 51 User Manual...

  • Page 52: Power Supply Dimensions Cod.963Ge020000004 (Optional)

    7. SPECIFICATIONS 7.5 Power supply dimensions cod.963GE020000004 (optional) Length 146,2 ± 0,5 mm Height 39 ± 0,5 mm Width 75,2 ± 0,5 mm AC INLET +24V DC OUTPUT WIRE 146,2 ± 0,5 52 VKP112H User Manual...

  • Page 53: Character Sets

    00ED 00EE 00EF ≡ ± ≥ ≤ ⌠ ⌡ ÷ ≈ ° ∙ · √ ⁿ ² ■ NBSP Char 00F0 00F1 00F2 00F3 00F4 00F5 00F6 00F7 00F8 00F9 00FA 00FB 00FC 00FD 00FE 00FF VKP112H 53 User Manual...
  • Page 54 00EC 00ED 00EE 00EF ± ‗ ¾ ¶ § ÷ ¸ ° ¨ · ¹ ³ ² ■ NBSP Char 00F0 00F1 00F2 00F3 00F4 00F5 00F6 00F7 00F8 00F9 00FA 00FB 00FC 00FD 00FE 00FF 54 VKP112H User Manual...
  • Page 55 00ED 00EE 00EF ≡ ± ≥ ≤ ⌠ ⌡ ÷ ≈ ° ∙ · √ ⁿ ² ■ NBSP Char 00F0 00F1 00F2 00F3 00F4 00F5 00F6 00F7 00F8 00F9 00FA 00FB 00FC 00FD 00FE 00FF VKP112H 55 User Manual...
  • Page 56 00ED 00EE 00EF ≡ ± ≥ ≤ ⌠ ⌡ ÷ ≈ ° ∙ · √ ⁿ ² ■ NBSP Char 00F0 00F1 00F2 00F3 00F4 00F5 00F6 00F7 00F8 00F9 00FA 00FB 00FC 00FD 00FE 00FF 56 VKP112H User Manual...
  • Page 57 00ED 00EE 00EF ≡ ± ≥ ≤ ⌠ ⌡ ÷ ≈ ° ∙ · √ ⁿ ² ■ NBSP Char 00F0 00F1 00F2 00F3 00F4 00F5 00F6 00F7 00F8 00F9 00FA 00FB 00FC 00FD 00FE 00FF VKP112H 57 User Manual...
  • Page 58 NBSP Char 00F0 00F1 00F2 00F3 00F4 00F5 00F6 00F7 00F8 00F9 00FA 00FB 00FC 00FD 00FE 00FF NOTE: To print the Euro (€) symbol, the command sequence is: $1B, $74, $13, $D5 (see Commands Manual). 58 VKP112H User Manual...

  • Page 59: Consumables

    The following table shows the list of available consumables for device: DESCRIPTION CODE 67300000000317 THERMAL PAPER ROLL WITH BACK SIDE PRE-PRINTED weight = 60 g/m width = 112 mm Ø external = 95 mm Ø core = 25 mm VKP112H 59 User Manual...
  • Page 60 8. CONSUMABLES 60 VKP112H User Manual...

  • Page 61: Accessories

    9. ACCESSORIES 9 ACCESSORIES The available accessories for the device are listed in the following table: DESCRIPTION CODE 963GE020000004 POWER SUPPLY (for technical specifi cations, see the paragraph 7.1) VKP112H 61 User Manual...
  • Page 62 9. ACCESSORIES 62 VKP112H User Manual...

  • Page 63: Technical Service

    SCODE: < code > rel 1.00 BCODE: < code > rel 1.00 DCODE: < code > rel 1.00 PRINTER SETTINGS PRINTER TYPE ......VKP112H PRINTING HEAD TYPE ....3SX105-8133 INTERFACE ........RS232 PROGRAM MEMORY TEST..OK DYNAMIC RAM TEST....OK EEPROM TEST......
  • Page 64 CUSTOM ENGINEERING S.p.A. World Headquarters Via Berettine, 2 - 43010 Fontevivo, Parma ITALY Tel. +39 0521 680111 - Fax +39 0521 610701 info@custom.biz - www.custom.biz All rights reserved www.custom.biz...

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