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Custom Audio Electronics VK80 User Manual

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VK80

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  • Page 1 USER MANUAL VK80...
  • Page 3 CUSTOM S.p.A. GENERAL SAFETY INFORMATION THE CE MARK AFFIXED TO THE PRODUCT CERTIFY THAT THE Your attention is drawn to the following actions Via Berettine 2/B PRODUCT SATISFIES THE BA- that could compromise the characteristics of the 43010 Fontevivo (PARMA) - Italy SIC SAFETY REQUIREMENTS.
  • Page 5 MANUAL For details on the commands, refer to the manual with code 77100000001500...

  • Page 7: Table Of Contents

    TABLE OF CONTENTS 1 INTRODUCTION ............. . 9 2 IDENTIFICATION OF THE MODELS .
  • Page 8 8.7   VK80 300 paper speciications ........

  • Page 9: Introduction

    1 INTRODUCTION This document is divided into sections and chapters. Each chapter can be reached by the index at the beginning of this document. The index can be reached by the button on each page as shown in the diagram below. Link to table of contents Notes reference Numbered title...

  • Page 11: Identification Of The Models

    2 IDENTIFICATION OF THE MODELS NOMENCLATURE DESCRIPTION VK80 base coniguration (model with 200 dpi print head) with rear connectors VK80 200 REAR VK80 base coniguration (model with 200 dpi print head) with lateral connectors VK80 200 LAT VK80 base coniguration (model with 300 dpi print head) VK80 300...

  • Page 13: Description

    Make sure that all the components illustrated below are present and that there are no signs of damage. If there are, contact Customer Service. VK80 200 REAR, VK80 200 LAT 1. Installation instruction sheet 2. Device 3.
  • Page 14 VK80 300 1. Installation instruction sheet 2. Device 3. External low paper sensor with cable 4. Power supply cable • Open the device packaging. • Take out the device. • Take out the rest of the content. • Keep the box, trays and packing materials in the event the device must be transported/shipped in the future.

  • Page 15: Device Components: External Views

    3.2 Device components: external views VK80 200 REAR 1. FORM FEED key 2. LINE FEED key 3. Status LED 4. Opening lever for device 5. Cutter group 6. Paper out 7. Device chassis 8. Power supply port 9. USB port 10.
  • Page 16 VK80 200 LAT 1. FORM FEED key 2. LINE FEED key 3. Status LED 4. Opening lever for device 5. Cutter group 6. Paper out 7. Device chassis 8. Power supply port 9. USB port 10. ETHERNET port 11. Serial interface port 12.
  • Page 17 VK80 300 1. FORM FEED key 2. LINE FEED key 3. Status LED 4. Opening lever for device 5. Cutter group 6. Paper out 7. Adjustable cursor for paper in 8. Paper input 9. Serial interface port 10. ETHERNET port 11.

  • Page 18: Device Components: Internal Views

    3.3 Device components: internal views VK80 200 REAR, VK80 200 LAT 1. Sensors for detecting paper out presence 2. Sensor for printing group opening 3. Sensors for detecting paper in presence 4. Black mark sensor 5. Printing head with temperature sensor...
  • Page 19 VK80 300 1. Sensors for detecting paper out presence 2. Sensor for printing group opening 3. Sensors for detecting paper in presence 4. Black mark sensor (inactive) 5. Printing head with temperature sensor 6. Black mark sensors (transparency) 7. Port for low paper sensor (external)

  • Page 20: Product Label

    3.4 Product label PC = Product code (14 digits) SN = Serial number HW = Hardware release XXXXXXXXXXXXXX 0000000000000000000...

  • Page 21: Key Functions: Power Up

    3.5 Key functions: power up POWER UP Hold Hold down down printing printing SETUP report FONT TEST Fast Fast push push skip the enter the SETUP MODE SETUP MODE Fast Fast push push next modify parameter selected parameter...

  • Page 22: Key Functions: Standby

    3.6 Key functions: standby STANDBY Fast Fast push push advance the paper advance the paper (manual insertion) (preset length)

  • Page 23: Status Messages

    3.7 Status messages The status LED indicates hardware status of device. Given in the table below are the various LED signals and the corre- sponding device status. STATUS LED DESCRIPTION DEVICE OFF GREEN DEVICE ON: NO ERROR RECEIVE DATA RECEPTION ERRORS GREEN (PARITY, FRAME ERROR, OVERRUN ERROR) COMMUNICATION...

  • Page 25: Installation

    4.1 Paper width reduction guides kit NOTE: All the dimensions shown in following igures are in millimetres. VK80 200 REAR, VK80 200 LAT IThe printer includes a kit for the reduction of paper width up to 45mm. The kit includes the reductions for both the left paper guide and the right paper guide.
  • Page 26 The following igure shows the dimensions of the printer with the left paper guide reduction. NOTE: All the dimensions shown in following igures are in millimetres. 123.1 79.5 126.1 125.1...

  • Page 27: Fastening

    4.2 Fastening For the correct operation of the device and allow the fall of tickets printed, the machine must be installed with a minimum downward slope of 45°, as shown in following igure. GROUND LINE min. 45° min. 45° The device is provided with three ixing holes on the bottom of device (see following igure). To fasten the device on a  panel, use three M4 screws. M4; n.3 bottom fixing point 79.5...
  • Page 28 It’s very important to consider the screws length to not damage the internal components placed near the ixing holes (see  following igure). Control board Device chassis Fixing panel Detail A Fixing screw The screw length (L) will be calculated according to the thickness of the panel (Sp) on which the device is ixed, as follows L ≤ 8 mm + Sp For example, if panel thickness is 10mm ( Sp = 10mm ) the max screw length will be 18mm.

  • Page 29: Low Paper Sensor

    4.3 Low paper sensor VK80 300 The device includes a low paper sensor with the cable (see following igure). To ix the sensor, use an M3 screw not supplied. MATERIAL NOT MATERIAL INCLUDED INCLUDED Low paper sensor Fixing screw M3 Low paper sensor board Connector Low paper wiring For the assembly procedure, proceed as follows: Low paper witing Spacer Low paper sensor...
  • Page 30 Low paper wiring Connect the wiring coming from the low paper sensor board at the connector shown in figure.

  • Page 31: Connections

    4.4 Connections The following igures show the pollible connections for device. VK80 200 REAR POWER Power supply cable ETHERNET standard (supplied) cable (pin-to-pin) ETHERNET CrossOver standard cable USB standard cable Power supply USB device ATTENTION: In some conditions, we recommend the installation of a ferrite core on the power supply cable.
  • Page 32 VK80 200 LAT RS232 POWER Serial standard cable ETHERNET standard cable (pin-to-pin) Power supply cable (supplied) ETHERNET CrossOver standard cable USB standard cable Serial Device Power supply USB device ATTENTION: In some conditions, we recommend the installation of a ferrite core on the power supply cable.
  • Page 33 VK80 300 RS232 POWER Serial standard cable ETHERNET standard cable (pin-to-pin) Power supply cable (supplied) ETHERNET CrossOver standard cable USB standard cable Serial Device Power supply USB device ATTENTION: In some conditions, we recommend the installation of a ferrite core on the power supply cable.

  • Page 34: Pinout

    4.5 Pinout POWER SUPPLY Male Molex connector series 5569 vertical (no. 39-30-1020) 1 +24 Vdc 2 GND ATTENTION: Respect power supply polarity. NOTE: Power supply cable The following igure shows the connector pinout of the power supply cable for the device: Female Molex connector Power supply cable series 5557 (n.39-01-3022) Cable Signal color +24V Black USB INTERFACE Female USB type B connector...

  • Page 35: Ethernet Interface

    VK80 200 REAR, VK80 200 LAT ETHERNET INTERFACE RJ45 female connector 1 TPOUT+ 2 TPOUT- 3 TPIN+ 4 GND 5 GND 6 TPIN- 7 n.c 8 n.c +3,3 V LED-LAN +3,3 V LED-LNK NOTES: The functionality of two LED are speciied in the following tables: FUNCTION LED-LNK Link (yellow color): the LED lights up when a connection is active LED-LAN Rx/Tx: (green color): the LED lights up when occurs a data reception or transmission.
  • Page 36 VK80 300 ETHERNET INTERFACE RJ45 female connector 1 RX+1 2 +3,3VETH 3 RX-1 4 TX+1 5 +3,3VETH 6 TX-1 7 n.c 8 GND +3,3 V LED-LNK +3,3 V LED-LAN NOTES: The functionality of two LED are speciied in the following tables: • For 10Base-T connection: FUNCTION LED-LNK Link (yellow color): the LED lights up when a connection is active LED-LAN Rx/Tx (green color): the LED lights up when occurs a data reception or transmission •...

  • Page 37: Serial Interface

    VK80 200 LAT, VK80 300 SERIAL INTERFACE RJ11 female connector 1 +5VF 2 GND 3 RX1 During reception, takes the values -VRS232 and +VRS232 depending on data 4 TX1 During transmission, takes the values -VRS232 and +VRS232 depending on data...

  • Page 38: Driver And Sdk

    4.6 Driver and SDK The drivers are available for the following operating system: VK80 200 REAR, VK80 200 LAT OPERATING DESCRIPTION INSTALLATION PROCEDURE SYSTEM Driver for Windows XP Driver for Windows VISTA (32/64bit) Driver for Windows 7 (32/64bit) From the START menu, press Run...
  • Page 39 VK80 300 OPERATING DESCRIPTION INSTALLATION PROCEDURE SYSTEM Driver for Windows XP Driver for Windows VISTA (32/64bit) Driver for Windows 7 (32/64bit) From the START menu, press Run and type-in the path where the SW Windows Driver for Windows 8 (32/64bit) was saved on your PC, then click OK.

  • Page 41: Operation

    5 OPERATION 5.1 Opening cover Push the release lever in the direction shown in the figure. Open the device cover.

  • Page 42: Adjusting Paper Width With The Paper Roll Holder

    5.2 Adjusting paper width with the paper roll holder code 974DW010000001 (optional) This accessory allows the use of paper roll width from 60mm to 86mm. To adjust the width of the paper roll case, rotate the knob as shown in the following igure.

  • Page 43: Adjusting The Paper Stock With The Paper Roll Holder

    5.3 Adjusting the paper stock with the paper roll holder code 974DW010000001 (optional) This accessory allows the move the position of the low paper sensor to adjust the amount of paper on the roll under which report the low paper. Use the lever shown in igure to move the low paper sensor: move the lever up to increase the paper stock, move the lever ...

  • Page 44: Adjusting Paper Width

    5.4 Adjusting paper width VK80 200 REAR, VK80 200 LAT Paper width may be adjusted from 60mm to 82.5mm using the right and left slides located at the paper infeed opening. Below the right slide there are four point of reference for paper width (60, 70, 80 and 82.5mm). To choose one of this value for paper width, move the slides to align the internal side of the in (A) with the point of reference (see following igure).
  • Page 45 VK80 300 Paper width may be adjusted on 60mm or on 86mm. To adjust the paper width, unscreew the ixing screws fot the paper  cursors and assemble them into the holes in the outer (A) to use 86mm paper width or into the inner holes (B) to use 60mm paper width (see following igure).

  • Page 46: Switch The Device On

    5.5 Switch the device on Power supply cable EXTERNAL POWER SUPPLY UNIT Connect the power supply cable to an external power supply unit . IN DC 24V 2.0A Power supply cable Connect the power supply cable to the device. Use the type of electrical power supply indicated on the label. The green LED turn on and the device is ready.

  • Page 47: Loading The Paper Roll

    5.6 Loading the paper roll To change the paper proceed as follows. At every change of paper, check inside the device to locate and remove any scraps of paper. Close the device cover. Open the device cover (see par. 5.1). thermal side Insert the paper into the input mouth so that it unrolls correctly.
  • Page 48 thermal side ROOM Wait until the paper is automatically loaded.
  • Page 49 The following igure gives the limit positions of the paper roll related to the printer for a correct paper loading without a  paper roll holder support. The direction of the paper will always form a maximum angle of 90 ° or -90 ° with the insertion plane of paper inside the printer. 90° 90° Paper with thermal side on outside of roll -90°...

  • Page 51: Configuration

    6 CONFIGURATION 6.1 Coniguration mode To enter the coniguration mode and print a setup report with the operating parameters of the printer, proceed as follows. LINE FEED KEY POWER SUPPLY (hold down) During power-up, hold down the LINE FEED key while the wiring is plugged into the power supply connector of the device. The device prints a setup report. FORM FEED Press the LINE FEED key to enter the configuration mode.
  • Page 52 Proceed with the configuration by using the keys according the functions printed on paper (see par. 3.5). For description and values of setup parameters, see the following paragraphs. NOTE: During power-up, if the LINE FEED key is held down, the device enters the auto-test routine and prints out the setup report.

  • Page 53: Setup Report

    6.2 Setup report The following igure shows the setup report of the device. The shown values for parameters are sample values; for the list  and the description of device parameters see the following paragraphs. VK80 200 REAR, VK80 200 LAT PRINTER NAME and <device name> <rel> FIRMWARE RELEASE PRINTER SETUP INTERFACE ........USB PROGRAM MEMORY TEST..OK DYNAMIC RAM TEST....OK EEPROM TEST......OK CUTTER TEST.......OK...
  • Page 54 VK80 300 PRINTER NAME and <device name> <rel> FIRMWARE RELEASE PRINTER SETUP INTERFACE ........USB PROGRAM MEMORY TEST..OK DYNAMIC RAM TEST....OK EEPROM TEST......OK CUTTER TEST.......OK DEVICE HEAD VOLTAGE [V] = 23,76 STATUS HEAD TEMPERATURE [°C] = 30 PAPER PRINTED [cm] = 69525...

  • Page 55: Printer Status

    CUT COUNTER number of cuts made POWER ON COUNTER number of power-ups made PRINTING HEAD TYPE print head model SERIAL NUMBER * serial number of the device NOTE: * : Only for VK80 200 REAR, VK80 200 LAT models.

  • Page 56: Printer Parameters

    Settings remain active even after the device has been turned off and they are stored in non-volatile memory. VK80 200 REAR, VK80 200 LAT ATTENTION: Any changes to network parameters will interrupt browser connection. If the server not responding you must reconnect to the new IP address set.
  • Page 57 RS232 PARITY Bit for the parity control of the serial interface: None = parity bit omitted Even = even value for parity bit Odd = odd value for parity bit NOTE: Parameter valid only with serial interface. RS232 HANDSHAKING Handshaking: XON/XOFF = software handshaking Hardware...
  • Page 58 SPEED / QUALITY Setting of printing speed and printing quality: High Quality Normal High Speed Very High Speed NOTCH/B.MARK Alignment management: ALIGNMENT Disabled the notch/black mark alignment is not performed Enabled = the notch/black mark alignment is performed NOTCH/B.MARK Threshold value for the recognition of the presence of notch/black mark by the black THRESHOLD mark sensor: 0.33V...
  • Page 59 PRINT DENSITY Adjusting the printing density: -50% -12% +25% -37% +37% -25% +12% +50%...
  • Page 60 VK80 300 ATTENTION: Any changes to network parameters will interrupt browser connection. If the server not responding you must reconnect to the new IP address set. IP ADDRESS IP address of device; this parameter is assigned by the network administrator.
  • Page 61 RS232 PARITY Bit for the parity control of the serial interface: None = parity bit omitted Even = even value for parity bit Odd = odd value for parity bit NOTE: Parameter valid only with serial interface. RS232 HANDSHAKING Handshaking: XON/XOFF = software handshaking Hardware...
  • Page 62 SPEED / QUALITY Setting of printing speed and printing quality: High Quality Normal High Speed Very High Speed NOTCH/B.MARK Alignment management: ALIGNMENT Disabled the notch/black mark alignment is not performed Enabled = the notch/black mark alignment is performed NOTCH/B.MARK Threshold value for the recognition of the presence of notch/black mark by the black THRESHOLD mark sensor: 0.33V...
  • Page 63 Adjustment of printing width: PRINTING WIDTH 55mm 80mm PRINT DENSITY Adjusting the printing density: -50% -12% +25% -37% +37% -25% +12% +50%...

  • Page 64: Hexadecimal Dump

    6.5 Hexadecimal dump This function is used for the diagnosis of the characters received from the communications port. Characters are printed as hexadecimal code and the corresponding ASCII code (see below). Each line is preceded by a counter in hexadecimal that indicates the number of bytes received.

  • Page 65: Maintenance

    7 MAINTENANCE 7.1 Device paper jam Open the device cover (see par. 5.1). Close the device cover. ROOM Remove the damaged paper and check the presence Insert the paper for paper scraps inside the device. Carefully remove all (see par. 5.6). paper scraps.

  • Page 66: Cutter Paper Jam

    7.2 Cutter paper jam Disconnect the power supply cable and open the device cover (see par. 5.1). ATTENTION: Do not use alcohol, solvents, or hard brushes. Do not let water or other liquids get inside the device. Alcohol, solvent Clean the cutter by using compressed air.

  • Page 67: Planning Of Cleaning Operations

    7.3 Planning of cleaning operations The regular cleaning of the device keeps the print quality and extends its life. The following table shows the recommended planning for the cleaning operations. EVERY ROLL CHANGE Printing head Use isopropyl alcohol Printing roller Use isopropyl alcohol EVERY 5 ROLL CHANGES Cutter...

  • Page 68: Cleaning

    7.4 Cleaning For periodic cleaning of the printer, see the instructions below. Sensors Paper path Disconnect the power supply cable and Disconnect the power supply cable and open the device cover (see par. 5.1). open the device cover (see par. 5.1). ATTENTION: ATTENTION: Do not use alcohol, solvents, or hard brushes.
  • Page 69 Printing head Printing roller Disconnect the power supply cable and Disconnect the power supply cable and open the device cover (see par. 5.1). open the device cover (see par. 5.1). ISOPROPYL ALCOHOL ISOPROPYL ALCOHOL ATTENTION: ATTENTION: Do not use solvents, or hard brushes. Do not use solvents, or hard brushes.
  • Page 70 Cutter Case Disconnect the power supply cable and Disconnect the power supply cable and open the device cover (see par. 5.1). open the device cover (see par. 5.1). ATTENTION: ATTENTION: Do not use alcohol, solvents, or hard brushes. Do not use alcohol, solvents, or hard brushes. Do not let water or other liquids get inside the device.

  • Page 71: Upgrade Irmware

    Port config: No upgrade thread active... Communication port not init Update via serial interface VK80 200 LAT, VK80 300 10. Detecting and setting of the parameters necessary for Proceed as follows: serial communication are performed automatically and then updating begins.
  • Page 72 Update via USB interface Select Printer <device1> <device2> ATTENTION: <device3> Only during the irmware update, the connection betwe- <device4> <device5> en PC and device must be direct, without the use of HUB device. Only  during  the  irmware  update,  do  not  connect  or  disconnect other USB devices. Selected Printer <device1>...

  • Page 73: Specifications

    CUSTOM/POS Printing driver Windows XP VISTA (32/64bit) Windows 7 (32/64bit) Windows 8 (32/64bit) Windows 8.1 (32/64 bit) Windows 10 (32/64 bit) VK80 200 REAR, VK80 200 LAT OPOS JavaPOS Linux (32/64 bit) Android Windows XP VISTA (32/64bit) Windows 7 (32/64bit) Windows 8 (32/64bit) Windows 8.1 (32/64 bit)
  • Page 74 MEMORIES Receive buffer 24 Kbyte Flash memory 384 Kbyte PRINTER Resolution VK80 200 REAR, VK80 200 LAT 203 dpi (8 dot/mm) VK80 300 304 dpi (12 dot/mm) thermal, ixed head Printing method Head life Abrasion resistance 100 Km (with recommended paper) Pulse durability 100 M (12.5% duty cycle)
  • Page 75 PAPER Type of paper Thermal rolls, thermal side on outside of roll Paper width VK80 200 REAR, VK80 200 LAT from 60 mm to 82.5 mm VK80 300 60 mm, 86 mm Paper weight from 90 g/m to 250 g/m max 270 μm...
  • Page 76 : Recommended minimal length of the ticket to ensure the fall of the ticket. : The values for VK80 200 REAR, VK80 200 LAT are referred to “Normal” value of “Current” parameter. : Referred to the UL measurements (Speed/Quality = Normal, Print density =+50%, Ticket length = 100mm).

  • Page 77: Character Speciications

    8.2 Character speciications VK80 200 REAR, VK80 200 LAT Character set Character density 11 cpi 15 cpi 20 cpi Number of columns Chars / sec 1516 2133 2773 Lines / sec Characters (L x H mm)-Normal 2.25 x 3 1.625 x 3 1.25 x 3...

  • Page 78: Device Dimensions

    8.3 Device dimensions VK80 200 REAR, VK80 200 LAT Length with printing unit closed 123 mm with printing unit open 126.1 mm Height with printing unit closed 95.7 mm with printing unit open 130.2 mm Width 117 mm Weight 1676 g NOTE: All the dimensions shown in following igures are in millimetres.
  • Page 79 VK80 300 Length 150.4 mm Height with printing unit closed 95.7 mm with printing unit open 130.2 mm Width 117 mm Weight 1838 g NOTE: All the dimensions shown in following igures are in millimetres. 79.5 126.1 24.4...

  • Page 80: Device Dimensions With Adjustable Paper Roll Holder

    8.4 Device dimensions with adjustable paper roll holder cod. 974DW010000001 (optional) VK80 200 REAR, VK80 200 LAT NOTE: All the dimensions shown in following igures are in millimetres. 288.7 213.7 132.8 126.1 12.5...
  • Page 81 VK80 300 NOTE: All the dimensions shown in following igures are in millimetres. 288.7 213.7 132.8 126.1 12.5...

  • Page 82: Dimensions Of Power Supply

    8.5 Dimensions of power supply cod. 963GE020000046 (optional) Length 127 mm Height 35.5 mm Width 56 mm NOTE: All the dimensions shown in following igures are in millimetres. AC INLET n.c. +24V DC OUTPUT WIRE...

  • Page 83: Vk8Vk80 200 Lat 200 Rear, 83 Paper Speciications

    8.6 VK80 200 REAR, VK80 200 LAT paper speciications Paper with black mark The following image shows the placement of the black mark on paper. The black mark can be printed both on the thermal side and on the non-thermal side of paper and it can be placed anywhere on the whole width of the paper.
  • Page 84 80mm paper with black mark NON-THERMAL SIDE Ticket axis Black mark Sensor axis 82.5mm paper with black mark NON-THERMAL SIDE Ticket axis Sensor axis Black mark...

  • Page 85: Vk80 300 Paper Speciications

    VK80 300 paper speciications Paper with labels To properly use the alignment commands is necessary to use labels that comply with the following dimensions: For more information about the use of paper with labels see chapter 11. NOTE: All the dimensions shown in following igures are in millimetres. PRINTING DIRECTION A ≥ 3 mm...

  • Page 86: Character Sets In Custom/Pos Emulation

    8.8 Character sets in CUSTOM/POS emulation The device has 3 fonts of varying width (11, 15 and 20 cpi) which may be related one of the coding tables provided on the device. To know the coding tables actually present on the device, you need to print the font test (see par. 3.5).

  • Page 87: Consumables

    9 CONSUMABLES La seguente tabella riporta l’elenco del materiale di consumo disponibile per il dispositivo: DESCRIPTION CODE 67300000000395 THERMAL PAPER ROLL WITH BACK SIDE PRE-PRINTED weight = 58g/m width = 80mm Ø external = 48mm Ø core = 25mm 67300000000380 THERMAL PAPER ROLL weight = 58g/m width = 80mm...

  • Page 89: Accessories

    10 ACCESSORIES The available accessories for the device are listed in the following table: DESCRIPTION CODE 963GE020000046 POWER SUPPLY (for technical speciications, see paragraphs 8.1 and 8.5) 26900000000005 ADAPTER CABLE FOR POWER SUPPLY (see the paragraph 10.1) 974DW010000001 PAPER ROLL HOLDER (see the paragraph 5.2) 976DX010000004 EXTERNAL LOW PAPER SENSOR WITH CABLE Length = 230 mm...

  • Page 90: Adapter Cable For Power Supply

    10.1 Adapter cable for power supply cod. 963GE020000046 (opzionale) For the device is available an adapter cable (cod. 26900000000005) supplied as an accessory, for connecting the printer to the external power supply unit (cod 963GE020000046 - optional). Assembly instructions Connect the adapter cable to the power supply unit as follows:...

  • Page 91: Alignment

    VK80 300 models are used as “transparence” sensors. In this case, one of the two sensors coupled two by two, used as transmitter sensor, emits a beam of light and the quantity of light which reaches the opposite receiver sensor is detected.

  • Page 92: Enable Alignment

    11.1 Enable alignment The VK80 200 REAR, VK80 200 LAT models are provided with a ixed sensor for alignmentment facing the non-thermal  side of paper. The VK80 300 models are provided with two ixed sensors coupled two by two (see par. 3.3) To guarantee the alignment, it is necessary to enable the parameter “Notch Alignment” during the setup procedure (see chapter 65). VK80 200 REAR, VK80 200 LAT VK80 300 direction of paper aligned sensor coupled sensors...

  • Page 93: Calibration

    11.2 Calibration The sensor calibration occurs automatically and consists in adjusting the quantity of light emitted to match the degree of whiteness of the paper used and the degree of black of the mark printed on paper. The device automatically performs the self-calibration during the setup procedure only if the “Notch Alignment” parameter is set on “Enabled”...
  • Page 94 The following igure shows an example of paper with labels: the outgoing voltage is constant while passing the paper be- tween two labels and presents a variation at each gap between two consecutive labels. In this case, the optimal value for the “Notch Threshold” parameter is placed about half of the variation. NON-THERMAL SIDE “Notch Threshold” variation THERMAL SIDE...
  • Page 95 The following igure shows an example of paper with the non-thermal paper printed with black marks and other graphics  (for example, a barcode): the outgoing voltage is constant while passing the white paper between two notches, presents a peak at each black mark and presents some “noise” at each barcode. In this case, the optimal value for the “Notch Threshold” parameter is located about halfway between the peak value and the maximum value of the “noise” (as shown in igure).

  • Page 96: Alignment Parameters

    11.3 Alignment parameters The “alignment point” is deined as the position inside the ticket to use for the notch alignment. The distance between the notch edge and the alignment point is deined as “Notch Distance”. The value of “Notch Distance” varies from -5mm minimum and 32mm maximum (this value is ix according to the mechani- cal distance between black mark sensor and printing head). If the “Notch Distance” value is set to 0, the alignment point is set at the beginning of the black mark. alignment point = black mark front alignment point alignment point PRINTING DIRECTION...
  • Page 97 To set a negative value of the “Notch Distance” parameter is useful in cases where the alignment point refers to the black mark printed on the previous ticket or where the desired cutting line is placed in the middle of the alignment notch (for example, for paper with holes or gap).
  • Page 98 The following igure shows a section of the device with the distances (in mm) between the alignment sensors, the printing  head and the cutter (cutting line): 18.7 28.5...
  • Page 99 CUSTOM/POS emulation To deine the alignment point you need to set the device parameters that compose the numerical value of the “Notch Dis- tance” parameter (see paragraph 6.4). For example, to set a notch distance of 15mm between the notch and the alignment point, the parameters must be set on the following values: Notch Distance Sign Notch Distance [mm x 10] Notch Distance [mm x 1] The “Notch Distance” parameter, may be modiied as follows: •...

  • Page 100: Printing Area

    11.4 Printing area In order to print ticket containing only one black mark and to not overlay printing to a black mark (that will make it useless for the next alignment), it is important to well calibrate the height of the printing area of ticket according to the inter-notch distance.

  • Page 101: Technical Service

    12 TECHNICAL SERVICE In case of failure, send the 4 pieces of information listed below to our support team: 1. Product code 2. Serial number 3. Hardware release 4. Firmware release To get the necessary data, proceed as follows: XXXXXXXXXXXXXX 0000000000000000000 Customer Service Department: support@custom.it...

  • Page 103: Advanced Functions

    13 ADVANCED FUNCTIONS 13.1 File sharing The device can be connected to a PC with an Ethernet cable (see par. 4.4): Through this kind of connection, it is possible to conigure the operating parameters by entering the Embedded Web Server.  EMBEDDED SERVER...

  • Page 104: Embedded Web Server

    13.2 Embedded Web Server Device is equipped with an Embedded Web Server that allows to execute some operations on device, through a clear web interface, including: monitoring the device status; • setting operating parameters; • coniguring network settings; • coniguring the email service to make diagnostics and maintenance operations easier; • • download printing drivers. Before entering in the Embedded Web Server, check that: the device is connected and turned on;...

  • Page 105: Embedded Web Server: Access

    13.3 Embedded Web Server: access To enter the Embedded Web Server, type the IP address assigned to the device into Web browser. To know the IP address of the device, print the setup report of the device (see chapter 6) or use “Locator”. For example, if IP address of the device is 192.168.10.37, type in the Web browser: http://192.168.10.37 On the screen will appear the internal default page that corresponds to the section “Device Info”...
  • Page 106 To enter some sections and some coniguration services, it is required the identiication of the user and password. To make  registration and to obtain the access to the restricted areas, when it is required insert the user name and the password as indicated in the following table: Custom User Name AlwaysOn Password NOTE: Respect capital and small letters as indicated in table.

  • Page 107: Embedded Web Server: Functions

    13.4 Embedded Web Server: functions The “Printer Settings” section is a restricted one. To enter the section, it is required the identiication of the user and pass- word. With the tools of this section, it is possible to set up the same parameters of the device that are conigurable in the  device’s setup mode (see chapter 6). The following igure shows the page for the “Printer Settings” and it is divided into 4 areas: Are the same as described on the main page. SECTIONS Reports a list of operating parameters controlled and monitored in real time. REAL TIME STATUS Reports the list of the conigurable parameters of device. PARAMETERS The modiications are applied by pressing the button “Apply Printer Settings”. To reintro- TOOLS...
  • Page 108 With the tools in the “Network setup” section, it is possible to set up the same ethernet parameters of the device that are conigurable in the device’s setup mode (see chapter 5). The following igure shows the page for the “ADVANCED FUNCTIONS” tool. It is divided into 4 areas: Are the same as described on the main page. SECTIONS Reports a list of operating parameters controlled and monitored in real time. REAL TIME STATUS Reports the list of the conigurable parameters of network.
  • Page 109 With the tools in the “E-mail setup” section, it is possible to conigure the automatically delivery of service email in order to  inform the user when a change occurs to operating status of the device. The following igure shows the page for the “ADVANCED FUNCTIONS” tool. It is divided into 4 areas: Are the same as described on the main page. SECTIONS Reports a list of operating parameters controlled and monitored in real time. REAL TIME STATUS Displays the ields available to conigure the automatically delivery of service email in ...
  • Page 110 With the tools in the “Printer Support” section, it is possible to download drivers, print a test page and execute the device irmware upgrade. The following igure shows the page for the “Printer Support” tool. It is divided into 3 areas: Are the same as described on the main page. SECTIONS Reports a list of operating parameters controlled and monitored in real time. REAL TIME STATUS The irst link is for entering the download section of the Custom web site (www.custom.

  • Page 111: Locator

    13.5 Locator With the device it is possible to use an external software to perform a search for devices connected to the network with Ethernet cable, even without knowing the IP addresses of individual device The following igure shows the software interface: Displays the list of the connected devices. DEVICES Stars a new search.

  • Page 112: Drivers Installation

    13.6 Drivers installation To install a new driver update for the device, enter the “Printer Support” page of the embedded Web Server (see the fol- lowing igure) and click on the irst link in the “Printer Support” section which will open directly the download area of the  Custom web site (www.custom.biz). < DEVICE NAME > - Ethernet Interface http://<IP Address> USER : <username> Device Info Printer Settings Network Setup...
  • Page 116 CUSTOM S.p.A. World Headquarters Via Berettine, 2/B - 43010 Fontevivo, Parma ITALY Tel. +39 0521 680111 - Fax +39 0521 610701 info@custom.biz - www.custom.biz All rights reserved www.custom.biz...

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