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Custom Audio Electronics VKP80II-EE User Manual

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USER MANUAL
VKP80II-EE
VKP80II-EE
77200000001600
Commands manual

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  • Page 1 USER MANUAL VKP80II-EE VKP80II-EE 77200000001600 Commands manual...
  • Page 3 CUSTOM ENGINEERING S.p.A. GENERAL SAFETY INFORMATION THE CE MARK AFFIXED TO Your attention is drawn to the following THE PRODUCT CERTIFY Str. Berettine 2 actions that could compromise the char- THAT THE PRODUCT SAT- 43010 Fontevivo (PARMA) - Italy acteristics of the product: ISFIES THE BASIC SAFETY Tel.

  • Page 5: Table Of Contents

    Power supply dimensions cod.963GE020000003 (optional) ..............51 Paper specifi cations ........................... 52 Western character ............................54 8 CONSUMABLES ..............................61 9 ACCESSORIES ..............................63 Adapter cable for power supply ........................64 Paper roll holder ............................65 “Shutter” device ............................67 VKP80II-EE 5 User Manual...
  • Page 6 10.4 Printing area ............................... 73 11 TECHNICAL SERVICE ............................75 12 ADVANCED FUNCTIONS ........................... 77 12.1 File sharing ..............................77 12.2 Embedded Web Server ..........................78 12.3 Embedded Web Server: access ......................... 79 12.4 Embedded Web Server: login ........................80 6 VKP80II-EE User Manual...

  • Page 7: Introduction

    1.2 Explanatory notes used in this manual NOTE: Information or suggestions relative to the use of the printer. ATTENTION: Information required to guard against damaging the printer. DANGER: Information required to guard against operator injury or damage. VKP80II-EE 7 User Manual...
  • Page 8 1. INTRODUCTION 8 VKP80II-EE User Manual...

  • Page 9: Description

    Take out the foam packing shell • Take out the printer and remove it from its plastic covering. • Keep the box, trays and packing materials in the event the printer must be transported/shipped in the future.. VKP80II-EE 9 User Manual...

  • Page 10: Printer Component

    2. DESCRIPTION 2.2 Printer component EXTERNAL FRONTAL VIEW 1. RS232 serial connector 2. ETHERNET connector 3. USB connector 4. Power supply connector 5. Paper output 6. Cutter 10 VKP80II-EE User Manual...
  • Page 11 2. DESCRIPTION EXTERNAL REAR VIEW 1. Opening lever 2. Cursors for paper input 3. Paper input 4. FORM FEED key 5. LINE FEED key 6. Status led VKP80II-EE 11 User Manual...
  • Page 12 2. DESCRIPTION PRODUCT LABEL PC = Product code (14 digits) SN = Serial number HW = Hardware release XXXXXXXXXXXXXX 0000000000000000000 12 VKP80II-EE User Manual...

  • Page 13: Key Functions

    Hold down print the print the SETUP report FONT TEST Fast push Fast push skip the enter the SETUP MODE SETUP MODE STANDBY Fast push Fast push Advance the paper Advance the paper (manual insertion) (preset length) VKP80II-EE 13 User Manual...
  • Page 14 SETUP MODE for SETUP MODE for Ethernet parameters Ethernet parameters Fast push Fast push skip the enter the SETUP MODE for SETUP MODE for printer parameters printer parameters Fast push Fast push next modify parameter selected parameter 14 VKP80II-EE User Manual...

  • Page 15: Status Led Fl Ashes

    RECEPTION ERRORS (PARITY, FRAME ERROR, OVERRUN ERROR) GREEN COMMUNICATION STATUS COMMAND NOT RECOGNIZED COMMAND RECEPTION TIME OUT HEADING OVER TEMPERATURE PAPER END YELLOW PAPER JAM RECOVERABLE ERROR POWER SUPPLY VOLTAGE INCORRECT COVER OPEN RAM ERROR EEPROM ERROR UNRECOVERABLE ERROR CUTTER ERROR VKP80II-EE 15 User Manual...
  • Page 16 2. DESCRIPTION 16 VKP80II-EE User Manual...

  • Page 17: Installation

    Lv ≤ Pn + Sp where Lv : indicates screw length Pn : 8 mm Sp : panel thickness For example if panel thickness is 10mm ( Sp = 10mm ) the max screw length will be 18mm. VKP80II-EE 17 User Manual...
  • Page 18 3. INSTALLATION Telaio stampante Massima lunghezza della vite all’interno della stampante = 5mm Pannello Vite 18 VKP80II-EE User Manual...

  • Page 19: Installation And Use With "Retracting" Mode

    When assembling the printer on the machine, be sure to leave adequate space for the paper loop below. If this is not done, the ticket could crease at the cutting area, causing the ticket to jam in the paper outfeed opening. VKP80II-EE 19 User Manual...

  • Page 20: Connections

    POWER SUPPLY USB standard cable DEVICE ETHERNET CrossOver standard cable ETHERNET standard cable (pin-to-pin) Serial standard cable SERIALE DEVICE ATTENTION: In some using conditions, we recommend the installation of a ferrite core on the power supply cable. 20 VKP80II-EE User Manual...

  • Page 21: Pinout

    Female Molex connector series 5557 (n.39-01-3022) Cable Signal color +24V Black Power supply cable USB INTERFACE Female USB type B connector 1 USB-VBUS (in) 2 D - (in/out) 3 D + (in/out) 4 GND SH1 SHIELD SH2 SHIELD VKP80II-EE 21 User Manual...
  • Page 22 +15 Vdc and logic value “1” corresponds to a voltage level of between -3 Vdc and -15 Vdc. Note: VKP80II-EE > PC connection The following pictures show an example of connections between the printer and a personal computer using a 9...
  • Page 23 • To directly connect the printer to a Personal Computer, use a Cross-Over Ethernet cable. • To connect the printer to a hub device, use an UTP Ethernet cable (Pin to Pin). Note: The pinout shown in table represents the input signals to component J15 before the isolation voltage transformer. VKP80II-EE 23 User Manual...

  • Page 24: Driver

    Follow the instruction get back on the README.TXT fi le you can fi nd it in the Linux software package downloaded in advance. All drivers can be found in the DOWNLOAD section of the web site www.custom.biz. 24 VKP80II-EE User Manual...

  • Page 25: Operation

    Move the right and left slides to adjust the paper width (see following fi gure). Below the right slide there are four point of reference for paper width (60, 70, 80 and 82.5mm). Move the slides to align the internal side of the fi n (A) with the point of reference. VKP80II-EE 25 User Manual...

  • Page 26: Paper Roll Insertion

    Position the paper roll, so that it unrolls correctly as shown in figure. ROOM STATUS LINE FEED FORM FEED RS232 ETHERNET Insert the paper into the paper infeed opening and wait for it to load automatically. 26 VKP80II-EE User Manual...
  • Page 27 The direction of the paper will always form a maximum angle of 90 ° or -90 ° with the insertion plane of paper inside the printer. 90° 90° STATUS LINE FEED FORM FEED RS232 ETHERNET -90° -90° VKP80II-EE 27 User Manual...
  • Page 28 4. OPERATION 28 VKP80II-EE User Manual...

  • Page 29: Configuration

    PRINTER SETUP The device prints a SETUP report. STATUS LINE FEED FORM FEED FORM FEED (fast push) RS232 ETHERNET Press the FORM FEED key to enter the configuration mode VKP80II-EE 29 User Manual...
  • Page 30 When the FORM FEED key is pressed, the printer enters parameter confi guration. When the LINE FEED key is pressed, the printer exits setup and terminates the Hexadecimal dump function. 30 VKP80II-EE User Manual...

  • Page 31: Setup Report

    Chars / inch .......: A=15 B=20 cpi Speed / Quality......: Normal Paper Retracting .......: Disabled Notch Alignment ......: Disabled Current ........: Normal Print Density......: [FF] key to enter setup KEYS FUNCTIONS [LF] key to skip setup VKP80II-EE 31 User Manual...

  • Page 32: Printer Status

    RETRACT COUNTER is given the number of “retract” made POWER ON COUNTER is given the number of power-ups made PRINTER HEAD TYPE is given a reference for the printing head model 32 VKP80II-EE User Manual...

  • Page 33: Printer Parameters

    Bit for the parity control of the serial interface: RS232 PARITY None = parity bit omitted Even = even value for parity bit Odd = odd value for parity bit Handshaking: RS232 HANDSHAKING XON/XOFF = software handshaking Hardware hardware handshaking (CTS/RTS) VKP80II-EE 33 User Manual...
  • Page 34 Threshold value (in percent) for the recognition of the presence of notch by the notch NOTCH THRESHOLD sensor: NOTE: If the “Notch Alignment” parameter is disabled, this parameter is not printed. 34 VKP80II-EE User Manual...
  • Page 35 The maximum distance accepted is 32mm, so even if values from 33mm to 39mm are inserted, the distance remains 32mm. Setting of the current consumption: CURRENT High Normal Adjusting the printing density: PRINT DENSITY -50% -12% +25% -37% +37% -25% +12% +50% VKP80II-EE 35 User Manual...

  • Page 36: Hexadecimal Dump

    6B 6C 73 64 66 68 6B 73 klsdfhks 64 66 6B 73 64 66 68 6A dfksdfhj 73 64 66 6B 6A F2 73 64 66 6B F2 6A 73 68 64 66 6A 6B 6C 68 jklh 36 VKP80II-EE User Manual...

  • Page 37: Maintenance

    EVERY 6 MONTHS OR AS NEEDED Printer case Use compressed air or a soft cloth For specifi c procedures, see the following pages. NOTE: If you use the device in dusty environments, you must reduce the intervals between the cleaning operations. VKP80II-EE 37 User Manual...

  • Page 38: Cleaning

    Do not perform any opera- by using compressed air. tion inside printer immediately after printing because head motor tend to become very hot. Rotate the printing group B to the locking position. 38 VKP80II-EE User Manual...
  • Page 39 Carefully clean the notch and the paper presence Do not perform any opera- sensors by using compressed air. tion inside printer immediately after printing because head motor tend to become very hot. Rotate the printing group B to the locking position. VKP80II-EE 39 User Manual...
  • Page 40 Do not let water or other liquids get inside the machine. To remove paper scraps, use tweezers or compressed air. Alcohol, solvent cohol, solve Clean the paper input and output by using compressed air. Rotate the printing group B to the locking position. 40 VKP80II-EE User Manual...
  • Page 41 Do not perform any opera- tion inside printer immediately after printing because head Clean the printing head by using a motor tend to become very soft cloth moistened with isopropyl hot. Rotate the printing group B to the locking position. VKP80II-EE 41 User Manual...
  • Page 42 Do not perform any opera- tion inside printer immediately after printing because head motor tend to become very hot. Rotate the printing group B to the locking position. 42 VKP80II-EE User Manual...
  • Page 43 ATTENTION: Do not use alcohol, solvents, or hard brushes. Do not let water or other liquids get inside the machine. Alcohol, solvent cohol, solve To clean the machine, use pneumatic air or soft cloth. VKP80II-EE 43 User Manual...

  • Page 44: Upgrade Fi Rmware

    (see paragraph 3.3). 6. Switch ON the printer. 7. Start the software UPGCEPRN. 8. Select the update fi le .PSW location : 12. Print a new SETUP report to verify the new fi rmware release (see chapter 5). 44 VKP80II-EE User Manual...
  • Page 45 6. MAINTENANCE UPDATE VIA USB INTERFACE 9. Select item USB and then select the USB device among those proposed (ex. VKP80II-EE): ATTENTION: Only during the fi rmware update, the connection between PC and printer must be direct, without the use of wireless HUB.
  • Page 46 6. MAINTENANCE 46 VKP80II-EE User Manual...

  • Page 47: Specifications

    60 mm to 82,5 mm max 180mm External roll diameter upper fi xing : max 150mm rear or lower fi xing : max 180mm Internal roll core diameter 25 mm Core type Cardboard or plastic VKP80II-EE 47 User Manual...
  • Page 48 7. SPECIFICATIONS ELECTRICAL SPECIFICATIONS VKP80II-EE Power supply 24 Vdc ±10% (optional external power supply) Medium consumption (6) (7) Stand-by consumption 0,04 A ELECTRICAL SPECIFICATIONS POWER SUPPLY cod.963GE020000003 (OPTIONAL) Power supply voltage from 100Vac to 240Vac Frequence from 50Hz to 60Hz Current (output) 24 Vdc ±...

  • Page 49: Character Specifi Cations

    10 mm - 30 mm Ticket length Ticket presentation 60 mm 10 mm “Ejecting” function > 80mm 10 mm - 30 mm 350 mm 10 mm - 30 mm NOTE: : Maximum length recommended to guarantee the printer effi ciency. VKP80II-EE 49 User Manual...

  • Page 50: Printer Dimensions

    121,2 mm (with printing group closed) Height 165,7 mm (with printing group open) Width 123,5 mm Weight 1600 g +0,5 +0,5 85,5 -0,5 -0,5 125,5 123,5 NOTE: Referred to printer models without paper roll holder optional. 50 VKP80II-EE User Manual...

  • Page 51: Power Supply Dimensions Cod.963Ge020000003 (Optional)

    7. SPECIFICATIONS 7.5 Power supply dimensions cod.963GE020000003 (optional) Length 127 mm Height 35,5 mm Width 56 mm AC INLET +24V DC OUTPUT WIRE VKP80II-EE 51 User Manual...

  • Page 52: Paper Specifi Cations

    The notch must be positioned on the non-thermal side of the paper as shown in the following fi gures, showing some example of paper with alignment notch depending on the paper width. NOTCH ON 60mm PAPER Sensor axis Paper axis NON-THERMAL SIDE NOTCH ON 75mm PAPER Sensor axis Paper axis NON-THERMAL SIDE 52 VKP80II-EE User Manual...
  • Page 53 7. SPECIFICATIONS NOTCH ON 80mm PAPER Sensor axis Paper axis NON-THERMAL SIDE NOTCH ON 82,5mm PAPER Sensor axis Paper axis NON-THERMAL SIDE VKP80II-EE 53 User Manual...

  • Page 54: Western Character

    00ED 00EE 00EF ≡ ± ≥ ≤ ⌠ ⌡ ÷ ≈ ° ∙ · √ ⁿ ² ■ Char NBSP 00F0 00F1 00F2 00F3 00F4 00F5 00F6 00F7 00F8 00F9 00FA 00FB 00FC 00FD 00FE 00FF 54 VKP80II-EE User Manual...
  • Page 55 00EC 00ED 00EE 00EF ± ‗ ¾ ¶ § ÷ ¸ ° ¨ · ¹ ³ ² ■ Char NBSP 00F0 00F1 00F2 00F3 00F4 00F5 00F6 00F7 00F8 00F9 00FA 00FB 00FC 00FD 00FE 00FF VKP80II-EE 55 User Manual...
  • Page 56 00ED 00EE 00EF ≡ ± ≥ ≤ ⌠ ⌡ ÷ ≈ ° ∙ · √ ⁿ ² ■ Char NBSP 00F0 00F1 00F2 00F3 00F4 00F5 00F6 00F7 00F8 00F9 00FA 00FB 00FC 00FD 00FE 00FF 56 VKP80II-EE User Manual...
  • Page 57 00ED 00EE 00EF ≡ ± ≥ ≤ ⌠ ⌡ ÷ ≈ ° ∙ · √ ⁿ ² ■ Char NBSP 00F0 00F1 00F2 00F3 00F4 00F5 00F6 00F7 00F8 00F9 00FA 00FB 00FC 00FD 00FE 00FF VKP80II-EE 57 User Manual...
  • Page 58 00ED 00EE 00EF ≡ ± ≥ ≤ ⌠ ⌡ ÷ ≈ ° ∙ · √ ⁿ ² ■ Char NBSP 00F0 00F1 00F2 00F3 00F4 00F5 00F6 00F7 00F8 00F9 00FA 00FB 00FC 00FD 00FE 00FF 58 VKP80II-EE User Manual...
  • Page 59 Char NBSP 00F0 00F1 00F2 00F3 00F4 00F5 00F6 00F7 00F8 00F9 00FA 00FB 00FC 00FD 00FE 00FF NOTE: To print the Euro (€) symbol, the command sequence is: $1B, $74, $13, $D5 (see Commands Manual). VKP80II-EE 59 User Manual...
  • Page 60 7. SPECIFICATIONS 60 VKP80II-EE User Manual...

  • Page 61: Consumables

    THERMAL PAPER ROLL WITH BACK SIDE PRE-PRINTED weight = 58g/m width = 80mm Ø external = 48mm Ø core = 25mm 67300000000380 THERMAL PAPER ROLL weight = 58g/m width = 80mm Ø external = 130mm Ø core = 25mm VKP80II-EE 61 User Manual...
  • Page 62 8. CONSUMABLES 62 VKP80II-EE User Manual...

  • Page 63: Accessories

    ADAPTER CABLE FOR POWER SUPPLY (see the paragraph 9.1) 974DW010000318 PAPER ROLL HOLDER WITH NEAR PAPER END SENSOR to assemble on the left side of the device (see the paragraph 9.2) 976DX010000001 “SHUTTER” DEVICE KIT (see the paragraph 9.3) VKP80II-EE 63 User Manual...

  • Page 64: Adapter Cable For Power Supply

    For the device is available an adapter cable (cod. 26900000000005) supplied as an accessory, for connecting the printer to the external power supply unit (cod. 963GE020000003 - optional). ASSEMBLY INSTRUCTIONS Connect the adapter cable to the power supply unit as follows: STATUS LINE FEED FORM FEED RS232 ETHERNET 64 VKP80II-EE User Manual...

  • Page 65: Paper Roll Holder

    The paper roll holder can be only assembled on the left side of the printer as shown in the following fi gures. The kit includes (see fi gure): 1. Instruction sheet 2. Tie for roll blocking 3. No. 4 fastening screws 4. Paper holder support with near paper end sensor and regulating system for paper width. VKP80II-EE 65 User Manual...
  • Page 66 9. ACCESSORIES The following fi gure shows the printer dimensions with the paper roll holder assembled: 85,5 M ; n°3 thread 61,3 17.3 66 VKP80II-EE User Manual...

  • Page 67: Shutter" Device

    A “shutter” device (cod.976DX010000001) is available for the printer. This device prevents the insertion of paper or foreign objects into the outlet of the paper. The kit includes (see fi gure): 1. Instruction sheet 2. “Shutter” group NOTE: To assemble the kit refer to the instruction sheet enclosed with the kit. VKP80II-EE 67 User Manual...
  • Page 68 9. ACCESSORIES The following fi gure shows the printer dimensions with the “shutter” device assembled: +0,5 +0,5 85,5 -0,5 -0,5 114,25 19,5 123,5 125,5 68 VKP80II-EE User Manual...

  • Page 69: Alignment

    This graphic representation is useful to set the most suitable value to assign to the “Notch Threshold” parameter and then to better identify the optimal threshold value which takes into account the variations of the signal and the small oscillations around zero. VKP80II-EE 69 User Manual...
  • Page 70 “noise” at each barcode. In this case, the optimal value for the “Notch Threshold” parameter is located about halfway between the peak value and the maximum value of the “noise”. NON-THERMAL SIDE peak THERMAL SIDE “Notch/B.Mark Threshold” noise 70 VKP80II-EE User Manual...

  • Page 71: Alignment Parameters

    PRINTING DIRECTION positive values of “Notch Distance” The value of “Notch Distance” varies from 0mm minimum and 32mm maximum (this value is fi x according to the mechanical distance between notch sensor and printing head) VKP80II-EE 71 User Manual...
  • Page 72 The “Notch Distance” parameter, may be modifi ed as follows: • during the Setup procedure of the device (see chapter 5) • by using the $1D $E7 command (for more details, refer to the Commands Manual) • by driver. 72 VKP80II-EE User Manual...

  • Page 73: Printing Area

    To use all the notches on the paper, you must comply with the following equation: H + A ≤ L The height of the printing area (H) can be increased to make no progress on alignment (D = 0) but no further. VKP80II-EE 73 User Manual...
  • Page 74 10. ALIGNMENT 74 VKP80II-EE User Manual...

  • Page 75: Technical Service

    Subnet Mask ...... : 255. 255. 240. support@custom.it support@custom.it Default Gateway....: 192. 168 Customer Service Department Customer Service Department Print a Setup report Send an e-mail to the Technical Service, (see paragraphs 5.1) with the data collected VKP80II-EE 75 User Manual...
  • Page 76 11. TECHINCAL SERVICE 76 VKP80II-EE User Manual...

  • Page 77: Advanced Functions

    2. with Ethernet cable. In case of Ethernet connection, it is possible to manage drivers, fonts and logos of the printer and confi gure the op- erating parameters by entering the Embedded Web Server. ETHERNET ETHERNET EMBEDDED WEB SERVER VKP80II-EE 77 User Manual...

  • Page 78: Embedded Web Server

    IP address of the printer. The picture shows an example of a positive result after the “ping” command. Otherwise, if connection isn’t possible, to its IP address, a failure notice will appear. Example: ping 192. 168. 10. 37 78 VKP80II-EE User Manual...

  • Page 79: Embedded Web Server: Access

    Head Temperature [°C]: Paper Printed [cm]: 262169880 Cut Counter: 13965357 Power On Counter: Paper End Sensor [V]: 0.79 Refresh NOTE: To know the IP address of the printer, print the Set-up report of the printer (see chapter 5). VKP80II-EE 79 User Manual...

  • Page 80: Embedded Web Server: Login

    Autoload Paper Password: LF key pressed Login... OnOff Key Pressed Over temperature Error Supply Voltage error Cutter error Paper Jam Notch Position OK Notch Position Error NOTE: Respect capital and small letters as indicated in table. 80 VKP80II-EE User Manual...
  • Page 81 12. ADVANCED FUNCTIONS VKP80II-EE 81 User Manual...
  • Page 82 12. ADVANCED FUNCTIONS 82 VKP80II-EE User Manual...
  • Page 84 CUSTOM ENGINEERING S.p.A. World Headquarters Via Berettine, 2 - 43010 Fontevivo, Parma ITALY Tel. +39 0521 680111 - Fax +39 0521 610701 info@custom.biz - www.custom.biz All rights reserved www.custom.biz...

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