1. Manuals
  2. Brands
  3. Custom Audio Electronics Manuals
  4. Printer
  5. VK80
  6. User manual

Custom Audio Electronics VK80 User Manual

Hide thumbs Also See for VK80:
Table of Contents

Advertisement

Quick Links

Download this manual See also: User Manual
OEM
USER MANUAL
VK80
VK80
77200000001600
Commands manual

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the VK80 and is the answer not in the manual?

Questions and answers

Related Manuals for Custom Audio Electronics VK80

Summary of Contents for Custom Audio Electronics VK80

  • Page 1 USER MANUAL VK80 VK80 77200000001600 Commands manual...
  • Page 3 CUSTOM ENGINEERING S.p.A. GENERAL SAFETY INFORMATION THE CE MARK AFFIXED TO Your attention is drawn to the following THE PRODUCT CERTIFY Str. Berettine 2 actions that could compromise the char- THAT THE PRODUCT SAT- 43010 Fontevivo (PARMA) - Italy acteristics of the product: ISFIES THE BASIC SAFETY Tel.

  • Page 5: Table Of Contents

    8 CONSUMABLES ..............................71 9 ACCESSORIES ..............................73 Adapter cable for power supply ........................74 10 ALIGNMENT ................................ 75 10.1 Enable alignment ............................75 10.2 Calibration ..............................76 10.3 Alignment parameters ..........................78 10.4 Printing area ............................... 81 VK80 5 User Manual...
  • Page 6 INDEX 11 TECHNICAL SERVICE ............................83 12 ADVANCED FUNCTIONS ........................... 85 12.1 File sharing ..............................85 12.2 Embedded Web Server ..........................86 12.3 Embedded Web Server: access ......................... 87 12.4 Embedded Web Server: login ........................88 6 VK80 User Manual...

  • Page 7: Introduction

    1.2 Explanatory notes used in this manual NOTE: Information or suggestions relative to the use of the printer. ATTENTION: Information required to guard against damaging the printer. DANGER: Information required to guard against operator injury or damage. VK80 7 User Manual...
  • Page 8 1. INTRODUCTION 8 VK80 User Manual...

  • Page 9: Description

    • Remove the upper packing frame content and remove the packing frame. • Take out the printer. • Keep the box, trays and packing materials in the event the printer must be transported/shipped in the future. VK80 9 User Manual...

  • Page 10: Device Component

    2. LINE FEED key 8. Paper iput 3. Status led 9. ETHERNET interface connector 4. Opening lever for cover 10. USB interface connector 5. Cutter group 11. Power supply connector 6. Paper output 12. Printer chassis 10 VK80 User Manual...
  • Page 11 9. Serial interface connector 3. Status led 10. ETHERNET interface connector 4. Opening lever for cover 11. USB interface connector 5. Cutter group 12. Power supply connector 6. Paper output 13. Printer chassis 7. Cursor for paper input VK80 11 User Manual...
  • Page 12 9. Serial interface connector 3. Status led 10. ETHERNET interface connector 4. Opening lever for cover 11. USB interface connector 5. Cutter group 12. Power supply connector 6. Paper output 13. Printer chassis 7. Cursor for paper input 12 VK80 User Manual...
  • Page 13 2. DESCRIPTION INTERNAL VIEW (200dpi models) 1. Paper out presence sensors 2. Sensor for printing group opening 3. Paper presence sensor 4. Notch sensor 5. Printing head (with temperature sensor) 6. Connector for near paper end sensor VK80 13 User Manual...
  • Page 14 INTERNAL VIEW (300dpi models) 1. Paper out presence sensors 2. Sensor for printing group opening 3. Paper presence sensor 4. Printing head (with temperature sensor) 5. Notch sensors (transparence) 6. Connector for near paper end sensor 14 VK80 User Manual...
  • Page 15 2. DESCRIPTION PRODUCT LABEL (all models) PC = Product code (14 digits) SN = Serial number HW = Hardware release XXXXXXXXXXXXXX 0000000000000000000 VK80 15 User Manual...

  • Page 16: Key Functions

    The following fi gures show the functions of printer’s keys according to the operating condition of the device. POWER UP Hold Hold down down printing printing SETUP report FONT TEST Fast Fast push push skip the enter the SETUP MODE SETUP MODE Fast Fast push push next modify parameter selected parameter 16 VK80 User Manual...
  • Page 17 2. DESCRIPTION STANDBY Fast Fast push push advance the paper advance the paper (manual insertion) (preset length) VK80 17 User Manual...

  • Page 18: Status Led Fl Ashes

    RECEPTION ERRORS (PARITY, FRAME ERROR, OVERRUN ERROR) GREEN COMMUNICATION STATUS COMMAND NOT RECOGNIZED COMMAND RECEPTION TIME OUT HEADING OVER TEMPERATURE PAPER END YELLOW PAPER JAM RECOVERABLE ERROR POWER SUPPLY VOLTAGE INCORRECT COVER OPEN RAM ERROR EXTERNAL FLASH ERROR UNRECOVERABLE ERROR CUTTER ERROR 18 VK80 User Manual...

  • Page 19: Installation

    With both the guides assembled, do not go below 45mm wide paper: below this value, the sensor the sensor can not detect the paper presence. To assemble the reductions refer to the following fi gure. minimum paper width 45mm VK80 19 User Manual...
  • Page 20 3. INSTALLATION The following fi gure shows the dimensions of the printer with the left paper guide reduction. 59,2 130,2 95,7 20 VK80 User Manual...

  • Page 21: Fastening

    45° The printer is provided with three fi xing holes on the bottom of device (see following fi gure). To fasten the printer on a panel, use three M4 screws M4; n.3 bottom fixing point 79,5 VK80 21 User Manual...
  • Page 22 The screw length (L) will be calculated according to the thickness of the panel (Sp) on which the printer is fi xed, as follows L ≤ 8 mm + Sp For example, if panel thickness is 10mm ( Sp = 10mm ) the max screw length will be 18mm. 22 VK80 User Manual...

  • Page 23: Connections

    3.3 Connections The following fi gures show the pollible connections for device. 200dpi model with rear connectors POWER SUPPLY ATTENTION: In some using conditions, we recommend the installation of a ferrite core on the power supply cable. VK80 23 User Manual...
  • Page 24 200dpi model with laterals connectors SERIAL DEVICE DEVICE POWER SUPPLY ATTENTION: In some using conditions, we recommend the installation of a ferrite core on the power supply cable. NOTE: If RS232 and USB connectors are inserted, communication port is USB. 24 VK80 User Manual...
  • Page 25 300dpi model SERIAL DEVICE DEVICE POWER SUPPLY ATTENTION: In some using conditions, we recommend the installation of a ferrite core on the power supply cable. NOTE: If RS232 and USB connectors are inserted, communication port is USB. VK80 25 User Manual...

  • Page 26: Pinout

    The following fi gure shows the connector pinout of the power supply cable for the device: Female Molex connector series 5557 (n.39-01-3022) Cable Signal color +24V Black Power supply cable USB INTERFACE Female USB type B connector 1 USB-PLUG (in) 2 PD -0 (in/out) 3 PD +0 (in/out) 4 GND 26 VK80 User Manual...

  • Page 27: Ethernet Interface

    • To connect the printer to a hub device, use an UTP Ethernet cable (Pin to Pin). NOTE: (*): The pinout shown in table represents the input signals to component J15 before the isolation voltage transformer. VK80 27 User Manual...
  • Page 28 The led light (green color) on when occurs a 100Mbit connection and off when occurs a 10Mbit LED-LAN connection NOTE: The printer automatically recognizes the type of connection (cross or pin-to-pin). NOTE: (*): The pinout shown in table represents the input signals to component J15 before the isolation voltage transformer. 28 VK80 User Manual...

  • Page 29: Serial Interface

    The following pictures show an example of connections between the printer and a personal computer using a 9 pin female serial connector: DEVICE NOTE: When use a serial cable, we recommend the installation of a ferrite core on the serial cable. VK80 29 User Manual...

  • Page 30: Driver

    Follow the instruction get back on the README.TXT fi le you Linux Linux (32/64bit) can fi nd it in the software package downloaded in advance. All drivers can be found in the DOWNLOAD section of the web site www.custom.biz. 30 VK80 User Manual...

  • Page 31: Operation

    fi n (A) with the point of reference (see following fi gure). The printer includes a kit for paper width reducing. The kit allows the use of paper widths up to 45mm. For more details, see paragraph 3.1 of this manual. VK80 31 User Manual...
  • Page 32 Paper width may be adjusted on 60mm or on 82.5mm. To adjust the paper width, unscreew the fi xing screws fot the paper cursors and assemble them into the holes in the outer (A) to use 86mm paper width or into the inner holes (B) to use 60mm paper width (see following fi gure). 32 VK80 User Manual...

  • Page 33: Paper Roll Insertion

    ATTENTION: Make sure the cut is straight. Position the paper roll, so that it unrolls correctly as shown in figure ROOM Insert the paper into the paper infeed opening and wait for it to load automatically. VK80 33 User Manual...
  • Page 34 The following fi gure gives the limit positions of the paper roll related to the printer for a correct paper loading without a paper roll holder support. The direction of the paper will always form a maximum angle of 90 ° or -90 ° with the insertion plane of paper inside the printer. 90° 90° -90° -90° 34 VK80 User Manual...

  • Page 35: Configuration

    200dpi model with rear connector LINE FEED KEY (hold down) POWER SUPPLY During power-up, hold down the LINE FEED key while the wiring is plugged into the power supply connector of the printer. The device prints a SETUP report. VK80 35 User Manual...
  • Page 36 When the FORM FEED key is pressed, the printer enters parameter confi guration. When the LINE FEED key is pressed, the printer exits setup and terminates the Hexadecimal dump function. 36 VK80 User Manual...

  • Page 37: Setup Report

    Print Mode .........: Normal Chars / inch .......: A=15 B=20 cpi Speed / Quality......: Normal Notch Alignment ......: Disabled Current ........: Normal Print Density......: [FF] key to enter setup KEYS FUNCTIONS [LF] key to skip setup VK80 37 User Manual...
  • Page 38 5. CONFIGURATION 300dpi models PRINTER NAME and VK80 300dpi rel 1.00 FIRMWARE RELEASE PRINTER SETUP INTERFACE ........USB PROGRAM MEMORY TEST..OK DYNAMIC RAM TEST....OK EEPROM TEST......OK CUTTER TEST.......OK DEVICE HEAD VOLTAGE [V] = 23,76 STATUS HEAD TEMPERATURE [°C] = 30 PAPER PRINTED [cm]...

  • Page 39: Printer Status

    POWER ON COUNTER is given the number of power-ups made PRINTING HEAD TYPE is given the printing head model SERIAL NUMBER * is given the serial number of the device NOTE: (*) : only for 200dpi models. VK80 39 User Manual...

  • Page 40: Printer Parameters (200Dpi Models)

    Bit for the parity control of the serial interface: RS232 PARITY None = parity bit omitted Even = even value for parity bit Odd = odd value for parity bit NOTE: Parameter valid only with serial interface. 40 VK80 User Manual...
  • Page 41 Threshold value for the recognition of the presence of notch by the notch sensor: NOTCH THRESHOLD 0.33V 0.99V 1.65V 2.31V 2.97V 0.66V 1.32V 1.98V 2.64V NOTE: If the “Notch Alignment” parameter is disabled, this parameter is not printed. VK80 41 User Manual...
  • Page 42 NOTE: In Setup mode, it is possible to set the notch distance using a values range from -5 mm to 32 mm. Setting of the current consumption: CURRENT High Normal Adjusting the printing density: PRINT DENSITY -50% -12% +25% -37% +37% -25% +12% +50% 42 VK80 User Manual...

  • Page 43: Printer Parameters (300Dpi Models)

    Bit for the parity control of the serial interface: RS232 PARITY None = parity bit omitted Even = even value for parity bit Odd = odd value for parity bit NOTE: Parameter valid only with serial interface. VK80 43 User Manual...
  • Page 44 Threshold value for the recognition of the presence of notch by the notch sensor: NOTCH THRESHOLD 0.33V 0.99V 1.65V 2.31V 2.97V 0.66V 1.32V 1.98V 2.64V NOTE: If the “Notch Alignment” parameter is disabled, this parameter is not printed. 44 VK80 User Manual...
  • Page 45 Printing with the chinese characters is not performed Enable = Printing is performed with the chinese characters Adjustment of printing width: PRINTING WIDTH 55mm 80mm Adjusting the printing density: PRINT DENSITY -50% -12% +25% -37% +37% -25% +12% +50% VK80 45 User Manual...

  • Page 46: Hexadecimal Dump

    6B 6C 73 64 66 68 6B 73 klsdfhks 64 66 6B 73 64 66 68 6A dfksdfhj 73 64 66 6B 6A F2 73 64 66 6B F2 6A 73 68 64 66 6A 6B 6C 68 jklh 46 VK80 User Manual...

  • Page 47: Maintenance

    EVERY 6 MONTHS OR AS NEEDED Printer case Use compressed air or a soft cloth For specifi c procedures, see the following pages. NOTE: If you use the device in dusty environments, you must reduce the intervals between the cleaning operations. VK80 47 User Manual...

  • Page 48: Cleaning

    Carefully clean the printer sensors (see par.2.2) because head by using compressed air. motor tend to become very hot. Close the printer cover Open the printer group to the lock position 48 VK80 User Manual...
  • Page 49 Close the printer cover Open the printer group to the lock position VK80 49 User Manual...
  • Page 50 Clean the printing head by using tion inside printer immediately after printing a non-abrasive cloth moistened with isopropyl. because head motor tend to become very hot. Close the printer cover Open the printer group to the lock position 50 VK80 User Manual...
  • Page 51 Do not perform any opera- tion inside printer immediately after printing because head motor tend to become very hot. Close the printer cover Open the printer group to the lock position VK80 51 User Manual...
  • Page 52 ATTENTION: Do not use alcohol, solvents, or hard brushes. Do not let water or other liquids get inside the machine. Alcohol, solvent cohol, solve To clean the machine, use pneumatic air or soft cloth. 52 VK80 User Manual...

  • Page 53: Upgrade Fi Rmware

    (see par. 3.3). 6. Switch ON the printer. 7. Start the software UPGCEPRN. 8. Select the update fi le .PSW location : 12. Print a new SETUP report to verify the new fi rmware release (see chapter 5). VK80 53 User Manual...
  • Page 54 6. MAINTENANCE UPDATE VIA USB INTERFACE 9. Select item USB and then select the USB device among those proposed (ex. VK80): ATTENTION: Only during the fi rmware update, the connection between PC and printer must be direct, without the use of wireless HUB.

  • Page 55: Specifications

    1 to 8, bold, reverse, underlined, italic Character fonts PC437, PC850, PC860, PC863, PC865, PC858 (euro) 200dpi models PC437, PC850, PC860, PC863, PC865, PC858 (euro), GB18030 300dpi models UPC-A. UPC-E, EAN13, EAN8, CODE39, ITF, CODABAR, Printable barcode CODE93, CODE128, CODE32, PDF417, DATAMATRIX VK80 55 User Manual...
  • Page 56 Cardboard or plastic Minimum ticket length 40 mm CUTTER Paper cut total Estimated life 1 500 000 cutter number ELECTRICAL SPECIFICATIONS VK80 Power supply 24 Vdc ±10% (optional external power supply) Medium consumption (2) (7) 1,1 A 200dpi models 1,4 A...
  • Page 57 : For external rolls diameter higher to Ø100mm it’s recommended to use a paper pretensioning device. : Recommended minimal length of the ticket to ensure the fall of the ticket. : The values for 200dpi models are referred to “Normal” value of “Current” parameter. VK80 57 User Manual...

  • Page 58: Character Specifi Cations

    (with printing unit closed) 95,7 mm Height (with printing unit open) 130,2 mm Width 117 mm Weight 1676 g 200dpi models 1838 g 300dpi models The following fi gures shows the dimensions for the device models. 58 VK80 User Manual...
  • Page 59 7. SPECIFICATIONS 200dpi models 59,2 130,2 95,7 VK80 59 User Manual...
  • Page 60 7. SPECIFICATIONS 300dpi models 59,2 123,5 58,5 95,7 130,2 60 VK80 User Manual...

  • Page 61: Power Supply Dimensions Cod.963Ge020000003 (Optional)

    7. SPECIFICATIONS 7.4 Power supply dimensions cod.963GE020000003 (optional) Length 127 mm Height 35,5 mm Width 56 mm AC INLET +24V DC OUTPUT WIRE VK80 61 User Manual...

  • Page 62: Paper Specifi Cations (200Dpi Models)

    60mm paper with alignment notch NON-THERMAL SIDE Ticket axis Sensor axis Notch 75mm paper with alignment notch NON-THERMAL SIDE Ticket axis Sensor axis Notch 62 VK80 User Manual...
  • Page 63 7. SPECIFICATIONS 80mm paper with alignment notch LATO NON TERMICO Asse biglietto Asse sensore Tacca 82,5mm paper with alignment notch LATO NON TERMICO Asse biglietto Asse sensore Tacca VK80 63 User Manual...

  • Page 64: Paper Specifi Cations (300Dpi Models)

    Paper with labels To properly use the alignment commands is necessary to use labels that comply with the following dimensions: PRINTING DIRECTION A ≥ 10 mm B ≥ 25,4 mm (1 inch) D = 60 mm or 86mm 64 VK80 User Manual...

  • Page 65: Western Characters

    00ED 00EE 00EF ≡ ± ≥ ≤ ⌠ ⌡ ÷ ≈ ° ∙ · √ ⁿ ² ■ Char NBSP 00F0 00F1 00F2 00F3 00F4 00F5 00F6 00F7 00F8 00F9 00FA 00FB 00FC 00FD 00FE 00FF VK80 65 User Manual...
  • Page 66 00EC 00ED 00EE 00EF ± ‗ ¾ ¶ § ÷ ¸ ° ¨ · ¹ ³ ² ■ Char NBSP 00F0 00F1 00F2 00F3 00F4 00F5 00F6 00F7 00F8 00F9 00FA 00FB 00FC 00FD 00FE 00FF 66 VK80 User Manual...
  • Page 67 00ED 00EE 00EF ≡ ± ≥ ≤ ⌠ ⌡ ÷ ≈ ° ∙ · √ ⁿ ² ■ Char NBSP 00F0 00F1 00F2 00F3 00F4 00F5 00F6 00F7 00F8 00F9 00FA 00FB 00FC 00FD 00FE 00FF VK80 67 User Manual...
  • Page 68 00ED 00EE 00EF ≡ ± ≥ ≤ ⌠ ⌡ ÷ ≈ ° ∙ · √ ⁿ ² ■ Char NBSP 00F0 00F1 00F2 00F3 00F4 00F5 00F6 00F7 00F8 00F9 00FA 00FB 00FC 00FD 00FE 00FF 68 VK80 User Manual...
  • Page 69 00ED 00EE 00EF ≡ ± ≥ ≤ ⌠ ⌡ ÷ ≈ ° ∙ · √ ⁿ ² ■ Char NBSP 00F0 00F1 00F2 00F3 00F4 00F5 00F6 00F7 00F8 00F9 00FA 00FB 00FC 00FD 00FE 00FF VK80 69 User Manual...
  • Page 70 Char NBSP 00F0 00F1 00F2 00F3 00F4 00F5 00F6 00F7 00F8 00F9 00FA 00FB 00FC 00FD 00FE 00FF NOTE: To print the Euro (€) symbol, the command sequence is: $1B, $74, $13, $D5 (see Commands Manual). 70 VK80 User Manual...

  • Page 71: Consumables

    THERMAL PAPER ROLL WITH BACK SIDE PRE-PRINTED weight = 58g/m width = 80mm Ø external = 48mm Ø core = 25mm 67300000000380 THERMAL PAPER ROLL weight = 58g/m width = 80mm Ø external = 130mm Ø core = 25mm VK80 71 User Manual...
  • Page 72 8. CONSUMABLES 72 VK80 User Manual...

  • Page 73: Accessories

    The available accessories for the device are listed in the following table: DESCRIPTION CODE 963GE020000003 POWER SUPPLY (for technical specifi cations, see paragraphs 7.1 and 7.4) 26900000000005 ADAPTER CABLE FOR POWER SUPPLY (see the paragraph 9.1) VK80 73 User Manual...

  • Page 74: Adapter Cable For Power Supply

    For the device is available an adapter cable (cod. 26900000000005) supplied as an accessory, for connecting the printer to the external power supply unit (cod. 963GE020000003 - optional). Assembly instructions (all models) Connect the adapter cable to the power supply unit as follows: 74 VK80 User Manual...

  • Page 75: Alignment

    300dpi models are provided with two fi xed sensors coupled two by two (see par. 2.2) To guarantee the alignment, it is necessary to enable the parameter “Notch Alignment” during the Setup procedure (see chapter 5). VK80 75 User Manual...

  • Page 76: Calibration

    In this case, the optimal value for the “Notch Threshold” parameter is placed about half of the peak (as shown in fi gure). NON-THERMAL SIDE peak THERMAL SIDE “Notch Threshold” 76 VK80 User Manual...
  • Page 77 In this case, the optimal value for the “Notch Threshold” parameter is located about halfway between the peak value and the maximum value of the “noise” (as shown in fi gure). NON-THERMAL SIDE peak THERMAL SIDE “Notch Threshold” noise VK80 77 User Manual...

  • Page 78: Alignment Parameters

    “Notch Distance” negative values of “Notch Distance” The value of “Notch Distance” varies from -5mm minimum and 32mm maximum (this value is fi x according to the mechanical distance between notch sensor and printing head). 78 VK80 User Manual...
  • Page 79 (for example, for paper with holes or gap). In the following images, the value of “Notch Distance” parameter is set to -A. PRINTING DIRECTION Notch front Alignment point PRINTING DIRECTION Notch front Alignment point VK80 79 User Manual...
  • Page 80 The “Notch Distance” parameter, may be modifi ed as follows: • during the Setup procedure of the device (see chapter 5) • by using the $1D $E7 command (for more details, refer to the Commands Manual) • by driver. 80 VK80 User Manual...

  • Page 81: Printing Area

    To use all the notches on the paper, you must comply with the following equation: H + A ≤ L The height of the printing area (H) can be increased to make no progress on alignment (D = 0) but no further. VK80 81 User Manual...
  • Page 82 10. ALIGNMENT 82 VK80 User Manual...

  • Page 83: Technical Service

    HEAD TEMPERATURE [°C] = 30 PAPER PRINTED [cm] = 69525 support@custom.it support@custom.it Customer Service Department Customer Service Department Print a Setup report Send an e-mail to the Technical Service, (see paragraph 5.2) with the data collected VK80 83 User Manual...
  • Page 84 11. TECHINCAL SERVICE 84 VK80 User Manual...

  • Page 85: Advanced Functions

    2. with Ethernet cable. In case of Ethernet connection, it is possible to manage drivers, fonts and logos of the printer and confi gure the op- erating parameters by entering the Embedded Web Server. ETHERNET ETHERNET EMBEDDED WEB SERVER VK80 85 User Manual...

  • Page 86: Embedded Web Server

    IP address of the printer. The picture shows an example of a positive result after the “ping” command. Otherwise, if connection isn’t possible, to its IP address, a failure notice will appear. Example: ping 192. 168. 10. 37 86 VK80 User Manual...

  • Page 87: Embedded Web Server: Access

    Head Temperature [°C]: Paper Printed [cm]: 262169880 Cut Counter: 13965357 Power On Counter: Paper End Sensor [V]: 0.79 Refresh NOTE: To know the IP address of the printer, print the Set-up report of the printer (see chapter 5). VK80 87 User Manual...

  • Page 88: Embedded Web Server: Login

    Autoload Paper Password: LF key pressed Login... OnOff Key Pressed Over temperature Error Supply Voltage error Cutter error Paper Jam Notch Position OK Notch Position Error NOTE: Respect capital and small letters as indicated in table. 88 VK80 User Manual...
  • Page 90 CUSTOM ENGINEERING S.p.A. World Headquarters Via Berettine, 2 - 43010 Fontevivo, Parma ITALY Tel. +39 0521 680111 - Fax +39 0521 610701 info@custom.biz - www.custom.biz All rights reserved www.custom.biz...

Table of Contents