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Chapter
1
Contact Information
Contact Information
TallyGenicom Customer Support Center
IMPORTANT
Please have the following information available prior to calling the
TallyGenicom Customer Support Center:
•
Model number
•
Serial number (located on the back of the printer)
•
Installed options (i.e., interface and host type if applicable to the problem)
•
Configuration printout (Press CONFIG on the control panel, then press
ENTER)
•
Is the problem with a new install or an existing printer?
•
Description of the problem (be specific)
•
Good and bad samples that clearly show the problem (faxing or emailing
of these samples may be required)
Americas
Europe, Middle East, and Africa
Asia Pacific
China
http://www.tallygenicom.com/service/default.aspx
TallyGenicom Supplies Department
Contact the TallyGenicom Supplies Department for genuine TallyGenicom
supplies.
Americas
Europe, Middle East, and Africa
Asia Pacific
China
India
http://www.tallygenicom.com/supplies/default.aspx
16
(714) 368-2686
(31) 24 6489 311
(65) 6548 4114
(86) 800-999-6836
(800) 733-1900
(33) 1 46 25 19 07
(65) 6548 4116
or (65) 6548 4132
(86) 400-886-5598
(800) 102-7869
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