Chapter
1
Related Documents
Related Documents
•
Quick Reference Guide — Explains how to set up the printer for basic
operation (load ribbon cartridge and media, and clear paper jams).
•
Maintenance Manual — Explains how to maintain and repair the line
matrix printer at the field service level of maintenance.
•
6600 Emulations Manual — Provides host control codes and character
sets for the ANSI emulation.
•
6600 Font/Char Sets Manual — Information about and examples of the
character sets available in line matrix printers.
•
Graphics Language Manual — Provides information about PGL, Code V,
and IG graphics languages.
•
Integrated Network Interface Card User's Manual — Information about
network protocols, configuration, and operation.
Contact Information
TallyGenicom Customer Support Center
IMPORTANT
Please have the following information available prior to calling the
TallyGenicom Customer Support Center:
•
Model number
•
Serial number (located on the back of the printer)
•
Installed options (i.e., interface and host type if applicable to the problem)
•
Help Menu printout (while offline press the MENU/ENTER key on the
control panel to enter the menu. Press the Left Arrow key until the Help
menu displays. Press the MENU/ENTER key.)
•
Is the problem with a new install or an existing printer?
•
Description of the problem (be specific)
•
Good and bad samples that clearly show the problem (faxing or emailing
of these samples may be required)
Americas
Europe, Middle East, and Africa
Asia Pacific
China
http://www.tallygenicom.com/service/default.aspx
12
(714) 368-2686
(31) 24 6489 410
(65) 6548 4114
(86) 800-999-6836