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PrintNet Ethernet User’s Manual TallyGenicom® 6800 Series Printers...
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READ THIS SOFTWARE LICENSE AGREEMENT BEFORE USING THIS PRINTER Software License Agreement Disclaimer of Warranties and Limitation of Remedies CAREFULLY READ THE FOLLOWING TERMS AND THE PARTIES AGREE THAT ALL OTHER WARRANTIES, CONDITIONS BEFORE USING THIS PRINTER. USING THIS EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF PRINTER INDICATES YOUR ACCEPTANCE OF THESE TERMS FITNESS FOR A PARTICULAR PURPOSE AND AND CONDITIONS.
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PrintNet Ethernet User’s Manual TallyGenicom® 6800 Series Printers...
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This document contains proprietary information protected by copyright. No part of this document may be reproduced, copied, translated or incorporated in any other material in any form or by any means, whether manual, graphic, electronic, mechanical or otherwise, without the prior ®...
NetManage and Chameleon are trademarks or registered trademarks of NetManage, Inc. Solaris is a registered trademark of Sun Microsystems, Inc. TallyGenicom brand is owned by Printronix, LLC Ultrix is a registered trademark of Digital Equipment Corporation. Unix is a registered trademark of X/Open Company Limited.
Table of Contents 1 Introduction ..........13 Overview ................13 What is the PrintNet? ............13 What Special Features are Available? ......13 Logical Printer Architecture ...........15 Destinations/Queues............17 Models................17 Interfaces................18 PrintNet Card LED..............18 Speed Setting for 10/100Base-T........19 Conventions Used in this Manual..........20 Notes and Notices ..............21 2 Installation And Configuration ....
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Table of Contents 4 Windows Configuration ......57 Overview ................57 Windows Environment Description........57 Windows PrintNet Configuration ...........58 Mandatory ................58 Optional................58 Configuration using ARP..........58 Communicating Across Routers........60 Changing Destination Names ..........61 5 Unix Configuration........63 Overview ................63 Unix Environment Description ..........63 Unix PrintNet Configuration...........64 Mandatory ................64 Optional................64...
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Table of Contents 6 z/OS Configuration, IPDS Printer ..... 79 Overview ................79 Requirements..............79 Configuration Checklist ............80 Configuring PSF for z/OS to Print IPDS Files .......80 Configuration Procedure ..........80 Verifying a TCP/IP-Attached Printer on z/OS....90 Sharing Line Matrix Printers on z/OS ........91 JES Spool Printer Sharing ..........91 Port Switching Printer Sharing .........93 Handling z/OS Connectivity Problems ........93...
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Table of Contents 8 AS/400 Configuration, IPDS Printer ..109 Configuring on AS/400 as an IPDS Printer ......109 Printing AFP, IPDS, and SCS Files........109 Requirements..............110 Configuration Checklist ..........110 Configuring an AS/400 TCP/IP Interface with ADDTCPIFC..............112 Configuring PSF/400 for IPDS on V3R2 ......114 Configuring PSF/400 for IPDS on V3R7 and Above ..120 Configuring PSF for IPDS on V4R2 and Above .....125 Configuring AFP with CRTPSFCFG on V4R3 and Above...
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Table of Contents Setting the SNMP Community Name......142 Disable SNMP Protocol..........142 10 Commands ..........143 Command Shell Overview...........143 npsh Access Methods ............143 Main npsh Command Prefixes ........144 Getting Command Help..........144 Complete Command List.............145 Store Commands ............145 Set Commands ..............154 List Commands ..............163 Miscellaneous Commands ..........166 11 Extra Features ........
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Table of Contents Unix Troubleshooting Tips...........182 PrintNet Cannot be Found on the Network ....182 Nothing Prints..............183 Stair-Stepped Output .............184 No Form Feed or Extra Page Comes Out......185 Front Panel Message – Dynamically Set Params Read Only ..............185 B Customer Support ........187 Printronix Customer Support Center ........187 Printronix Supplies Department...........188 Corporate Offices ..............188...
Introduction Overview This chapter introduces you to the PrintNet architecture and special features, as well as providing information on installation and configuration tools. What is the PrintNet? PrintNet adds 10/100 network interface to Printronix printers. Network settings can be configured through the printer's control panel, telnet, or webpage.
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Chapter 1 Overview • remote management through HTML forms, Telnet sessions, commands, SNMP, and pre-defined log methods • extensive built-in troubleshooting tools • built-in telnet and ping clients • protocols can be individually disabled • multiple destinations/queues for versatile printer manipulation and distinct print setups •...
Logical Printer Architecture PrintNet provides a logical printer architecture which gives the system administrator the possibility to configure the print server to handle and act upon the print data in several ways. When a print job comes through the print server, there is a certain logical print path that it follows before it gets to the printer.
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Chapter 1 Logical Printer Architecture Phase 1 Phase 2 Phase 3 Model 1 Destination 1 (m1) (d1prn) Destination 2 Model 2 (d2prn) (m2) Model 3 Destination 3 (d3prn) (m3) Destination 4 Model 4 (d4prn) (m4) Printer Host Model 5 Destination 5 (m5) (d5prn) Model 6...
Destinations/Queues Destinations/Queues For every I/O port on PrintNet, there is at least one pre-defined logical print queue or destination to accept print jobs destined for it. This includes print jobs that are sent directly to the I/O port, such as port 9100.
Chapter 1 Interfaces 6. Load a specific printer configuration before processing a print • Specify a printer configuration to be associated with a print queue. • When a job is sent to that print queue, the associated printer configuration will be loaded before the job is processed.
Speed Setting for 10/100Base-T Speed Setting for 10/100Base-T When the router is set to auto-negotiation enable, the following is the correct behavior of the PrintNet with each setting: 1. 10mbps Half Duplex Use parallel detection because the PrintNet is using force mode and thus has auto-negotiation disabled.
Chapter 1 Conventions Used in this Manual 6. PrintNet in Auto mode in 10mbps Half Duplex environment (determined using 10 mbps Half Duplex hub) Use auto-negotiation to the highest common local and remote capability, i.e. 10 mbps Half Duplex in this case. PORs to 10 mbps Half Duplex.
Notes and Notices For your safety and to protect valuable equipment, read and comply with the notes included in this manual. A description follows: NOTE: A Note gives you helpful information and tips about printer operation and maintenance.
Installation And Configuration Installation The printer has an RJ-45 connector on the back panel for 10/100Base-T (UTP) networks. Print a test page to confirm that the Ethernet is installed. Contact your service representative if the Ethernet is not installed. Connecting to the Network To attach the PrintNet to a network, plug the network cable into the RJ-45 connector.
Chapter 2 Configuration Tools NOTE: Some network environments do not require any network settings to be configured on the PrintNet. However, all network setups require configuration on the host end. The following methods are available for configuring the Ethernet: • via the control panel •...
HTML Forms HTML Forms The network settings can be configured over TCP/IP through a standard Web browser. The PrintNet Web pages provide a way to access some of the commands built into the print server. NOTE: If a router is used, make sure a Gateway value is configured.
Chapter 2 Configuration Tools Telnet Telnet commands can be used to configure PrintNet settings remotely. A TCP/IP host starts a Telnet session with the print server and logs into the device command shell to alter and view settings. Example: telnet 192.75.11.9 NOTE: The default User ID is root.
PrintNet Web Server Overview The PrintNet comes with a printer management tool that allows you to monitor, configure, and manage both the printer and its print job. The PrintNet comes with a web server that allows System Administrators and users access to its printer management capabilities from a standard web browser.
Chapter 3 Overview Figure 2. PrintNet Webpage The main page is divided into three major sections: Configuration, Printer Status, and Print Server. The Printer Status and Print Server sections display on the right side amongst other pages. Configuration This section allows users to configure printer and network settings. Click the desired link to navigate to the page for options.
Printer Configuration Configuration The 68xx menu items allow you to configure settings for the following items: • Printer Configuration - this menu item allows you to configure the printer. You can change the printer’s form size, character set, and emulation settings. •...
Configuration Management Configuration Management The Configuration Management page allows the user to manage or display printer configurations. For descriptions on each option, refer to the printer’s User’s Manual. Figure 4. Configuration Management Webpage...
Chapter 3 Printer File Management The File Management page allows the user to manage the printer file system. This webpage has the following functionalities: • Delete - allows you to delete a file using ‘Delete’ link. • Upload – allows you to upload a file stored in the printer. Upon completion of upload, you are prompted to select which application to use for bringing up the data (see Figure 6 on page -33).
Chapter 3 Network Configuration Network Configuration The network configuration allows you to specify the setting for each network protocol. Beside each protocol name is a checkbox which allows you to enable or disable each protocol depending on your network printing needs. NOTE: TCP/IP is the only supported protocol which is always enabled.
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TCP/IP Network Interface The three editable fields contain the PrintNet's IP address, subnet mask, and Gateway. The checkboxes enable the BOOTP, DHCP, and Persistent DHCP protocols, which are alternate methods of assigning IP addresses. On most networks, you want to enter a permanent IP address and subnet mask and disable BOOTP and DHCP.
Chapter 3 Print Path Configuration Routing The routing table tells the PrintNet which router or gateway to use to access other subnets or hosts. In most situations, you can simply add your router's IP address as the default router. All packets destined for other subnets will be forwarded to the default router for delivery to the destination host.
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Chapter 3 Print Path Configuration Name Name of the destination. The default destination queue names are d1prn, d2prn, d3prn, d4prn, d5prn, d6prn, d7prn, and d8prn. The destination name can be modified by entering a new name in the field and clicking “Submit”. Back Channel I/O port to receive printer feedback when a print job passes through this destination.
Chosen Model Settings Chosen Model Settings This section displays the model associated with the displayed destination. To change Print Model settings, see “Print Model Configuration” on page 39. Chosen Logpath This section displays the logpath setting associated with the displayed destination. To change Log Path settings, see “Log Path Configuration”...
Chapter 3 Print Model Configuration Banner Page Tells the Ethernet Interface to produce a banner page with each print job. The type of banner page data can be text. You can also specify whether the banner page should come at the front or the end of a print job.
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Printer Configuration Specify a printer configuration number to be loaded before processing the print job. This ability to associate a printer configurations to a logical printer model allows you to define up to eight unique and independent printer personalities in a single printer.
Chapter 3 Log Path Configuration Log Path Configuration Figure 11. Log Path Settings Name Name of the log path. The default names are l1, l2, l3, l4, l5, l6, l7, and l8. The Log Path name can be modified by entering a new name and clicking “Submit”.
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Logpath Port Define where logging information for print jobs passing through the associated destination will be reported. The choices are: • None (default) - do not report any logging information • Email - to an e-mail address (SMTP server address is set in the Administration page) •...
Chapter 3 SNMP Configuration SNMP Configuration The SNMP Configuration form allows you to configure SNMP trap managers and the e-mail alert features of PrintNet. It allows you to configure how SNMP alerts are processed by a SNMP trap manager, a Unix syslog logging daemon, and/or have e-mail notifications sent.
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Syslog Alert Posting Settings Figure 13. SNMP Syslog Alert Posting Configuration Specifies whether alerts from the enabled alert group categories for this configuration will be sent to the Unix syslog daemon. If this option is enabled, the syslog daemon IP address must be entered in the syslog field in the System Information section of the Administration Configuration form.
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Chapter 3 SNMP Configuration Specifies whether alerts from the enabled alert group categories for this configuration will be sent to the specified e-mail address. If this option is enabled, the following information must be entered: • E-mail Address - specifies an e-mail address to which alert information will be sent •...
If the Short E-mail format is disabled, the message will contain additional information including the device name and location, alert description, alert group, alert severity level, and printer status. To test the validity of the e-mail address and the SMTP server address, enable the Send Test Message option.
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Chapter 3 SNMP Configuration Specifies which alert groups are enabled for reporting for this configuration. When an alert occurs that is contained in one of the enabled alert groups, it will be posted to the specified SNMP manager, Unix syslog daemon, and/or e-mail address. The following table describes which printer events belongs to which Alert Group.
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Table 2. Alert Groups and Printer Events Alert Group Printer Events Marker Ribbon Stall Time Out Ribbon Ink Out Ribbon Stall Ribbon Drive Shuttle Over Speed Ribbon Fault Ribbon Detected Ribbon Broken Barcode Barcode Fail Specification Barcode Quiet Zone Too Small Barcode Improper Data Format Intervention These are error messages that need...
Chapter 3 Administration Configuration Administration Configuration The Administration Configuration form is broken down into general print server-related settings and password security. System Information Figure 16. Administration Configuration, System Information The System Information form allows you to specify the following information about the printer: Name Name given to the print server in Windows environment.
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System Information Location Optional field to help identify the printer’s physical location. Contact Optional field to help identify the individual or group responsible for the printer. Printer Serial Number Allows the user to enter the printer’s serial number. If the printer's controller board is replaced, this field will be blank.
Chapter 3 Administration Configuration Passwords Figure 17. Administration Configuration, Passwords Only a user with root privileges can alter the PrintNet's settings. Guest users can only view settings but cannot alter them. Both types of users can be assigned passwords. To change a password, type in the old password in the "Old"...
System Configuration Figure 18. System Configuration The System Configuration form allows you to change the PrintNet's operation mode. Select "Reboot" to re-power the print server. Select "Default" to reset the print server and have it come up with factory default settings.
Chapter 3 Firmware Upgrade Firmware Upgrade Click "Upgrade" to upgrade the printer's firmware. The Firmware Upgrade webpage displays below. Figure 19. Firmware Upgrade Webpage 1. To find the upgrade file click the Printronix Customer Support Center link. 2. Click “Browse...” to navigate to the directory, then click “Upgrade”.
IMPORTANT The upgrade process may take a few minutes. The process cannot be interrupted during upgrade or the printer will not be able to power up again. Job Capture Figure 20. Job Capture Webpage Sometimes the job does not work or your barcode does not print. Job Capture allows you to capture data sent to the printer.
Chapter 3 Status - I/O Port Status - I/O Port The I/O Port Status form allows you to remotely see what is happening on the PrintNet I/O port. The port's status and a list of active and queued jobs will be displayed. You can cancel a job (as long as you have permission) by clicking the Cancel icon beside the desired job.
Windows Configuration Overview This chapter details a complete Windows configuration setup including: • Identifying the PrintNet on the network using TCP/IP as the underlying protocol • Configuring the PrintNet with its mandatory TCP/IP settings (IP address and subnet mask) • Configuring a new printer on the Windows station Windows Environment Description The PrintNet supports network printing under Windows...
Chapter 4 Windows PrintNet Configuration Windows PrintNet Configuration The IP address and subnet mask are mandatory TCP/IP settings and are needed before the print server can be detected on the network. There are also additional optional settings. This section offers alternative methods for configuring your PrintNet in a Windows environment and describes some of the more common optional settings available.
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Configuration using ARP 3. Use the arp command to add an entry into the Windows station ARP table for the PrintNet. This is the most common syntax for this command: Syntax: arp -s ipaddress ethernetaddress ® Example for Microsoft TCP stacks: arp -s 192.75.11.9 00-08-96-07-00-60 This example specifies a PrintNet using IP address 192.75.11.9 and Ethernet address 00-08-96-07-00-60.
Chapter 4 Windows PrintNet Configuration c. Under the “Subnet Mask” heading, enter the PrintNet subnet mask. NOTE:If you would like to communicate with the PrintNet from across routers, you will need to fill in an entry within the “Routing” section. Please see “Communicating Across Routers”...
Changing Destination Names 3. Click on the SUBMIT button when done and physically repower the print server to make the new settings take effect. Changing Destination Names When defining some printers within Windows environments, the PrintNet requires that you specify a predefined destination rather than any name you would like.
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Chapter 4 Windows PrintNet Configuration 3. Once the desired destination HTML form displays, highlight the “Name” field and type in the new name for this destination. 4. Click the SUBMIT button when done and physically repower the print server to make the new setting take effect.
Unix Configuration Overview This chapter details a complete Unix setup including: • Configuring the PrintNet with its mandatory TCP/IP settings (e.g., IP address and subnet mask). • Configuring the Unix host station with a new printer. Unix Environment Description The PrintNet supports network printing under various TCP/IP environments including all variations of Unix.
Chapter 5 Unix PrintNet Configuration Unix PrintNet Configuration There are mandatory settings needed before the print server can be detected on the network, as well as some additional optional settings. This section offers alternative methods for configuring your PrintNet and mentions some of the more common optional settings available.
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Using ARP 2. Find the Ethernet address for the PrintNet by printing a configuration or reading it from the control panel. It must be entered as part of this procedure. 3. Use the arp command to add an entry into the Unix station ARP table for this PrintNet.
Chapter 5 Unix PrintNet Configuration 3. Under the Subnet Mask heading, enter the PrintNet subnet mask. NOTE: If you would like to communicate with the PrintNet from across routers, you will need to fill in an entry within the “Routing” section. Please see “Communicating Across Routers”...
Communicating Across Routers 2. Turn the PrintNet on so that it immediately sends out a BOOTP request. Wait one minute to allow the IP address assignment process to complete. 3. Try to ping the PrintNet IP address from a network station to see if it can be seen on your network.
Chapter 5 Unix Host Configuration 3. Click Submit when done and physically repower the print server to make sure the new setting is in effect. Unix Host Configuration There may be times when you would prefer or have to perform the manual setup steps for a new printer definition.
PrintNet Installation on HP-UX LPR is supported in HP/UX Version 9.0 and greater. To configure a print queue using LPR, issue the following commands. NOTE: Requires root privilege. The default BSD interface file “rmodel” will be used. Syntax: lpshut lpadmin -pqueue_name -mrmodel -v/dev/null -orm[printer_ip] -orpd1prn -ob3 lpsched accept queue_name...
Chapter 5 Solaris 2.6 – 7 PrintNet Setup To print to this queue, use normal lp syntax: # lp -dqueue_name filename Solaris 2.6 – 7 PrintNet Setup NOTE: Requires Superuser privilege in the borne shell. Assume that you can ping and Telnet to the adapter. The IP address of the PrintNet must be placed in the /etc/hosts file.
Manual LPR/LPD Host Setup Manual LPR/LPD Host Setup The PrintNet also supports Unix operating systems which follow a BSD print system (e.g., SunOS 4.1.x). This means a printcap file is used to define all printers available on the host, and interface scripts are not commonly used.
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Chapter 5 Solaris 2.6 – 7 PrintNet Setup 2. Create the spool directory specified by the sd= entry in the printcap entry for this printer. Example: touch /usr/spool/lpd/ P5000 3. Create the log and account files specified by the lf= and af= entries in the printcap entry for this printer.
PrintNet Configuration for AIX 4 PrintNet Configuration for AIX 4 Before you set up the printer, it is good to know the ways a print job can be filtered. 1. Standard processing. Filtering is done on the printer with no processing on the host.
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Chapter 5 Solaris 2.6 – 7 PrintNet Setup Local Filtering 1. Enter smitty mkvirprt. 2. Add a Remote Print Queue. 3. Set the type of Remote Printing to Local Filtering... 4. Set the Printer Manufacturer to IBM. 5. Set the Printer Type to IBM4202. IMPORTANT You must change the printer emulation to Proprinter.
AIX Remote Queue Time–Out Setting Troubleshooting This installation procedure assumes that the PrintNet is configured with the correct IP address, subnet mask, and gateway (if required). In addition you can also ping and telnet to the PrintNet. To verify the PrintNet settings, print an E-net Test Page. See “Printing an Ethernet Test Page”...
Chapter 5 Solaris 2.6 – 7 PrintNet Setup Printing with FTP Print jobs can also be sent to the PrintNet using the File Transfer Protocol (FTP). To do this: 1. On your network station, change to the directory containing the file you want to print.
Alternate FTP Printing 9. Place the file to be printed within this directory on the PrintNet, so it can be spooled and printed. Syntax: put filename 10. Close the FTP session, unless you have more jobs to print. Syntax: quit Alternate FTP Printing 1.
Chapter 5 Solaris 2.6 – 7 PrintNet Setup Direct Socket Printing Within TCP/IP environments, there are some setups which require the host to print directly to a TCP port number on the PrintNet, bypassing all of the higher level destination/queue names. If you run into a setup which requires this, you will need to define two parameters for a new print setup: 1.
z/OS Configuration, IPDS Printer Overview Use this chapter to configure z/OS to print IPDS files on your line matrix network printer. To print IPDS files, you must have the IPDS option on the printer. Requirements Verify that you have the following required software: •...
Chapter 6 Configuring PSF for z/OS to Print IPDS Files Configuration Checklist All of the following configuration steps carried out on z/OS require appropriate RACF authority. 1. Set TCP/IP addresses for the printer, such as IP address, gateway address, or subnet mask. See “Configuration Tools” on page 23.
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Configuration Procedure 5. Define the printer to PSF with a PRINTDEV statement, including the IP address. See “Define the Printer to PSF” on page 86. This section does not provide all the information you need to install and configure TCP/IP on your z/OS system. For more information on installing TCP/IP, refer to TCP/IP for z/OS: Customization and Administration Guide.
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Chapter 6 Configuring PSF for z/OS to Print IPDS Files ACBPOOLSIZE 1000 ADDRESSTRANSLATIONPOOLSIZE 1500 CCBPOOLSIZE DATABUFFERPOOLSIZE 32768 ENVELOPEPOOLSIZE IPROUTEPOOLSIZE LARGEENVELOPEPOOLSIZE RCBPOOLSIZE SCBPOOLSIZE SKCBPOOLSIZE SMALLDATABUFFERPOOLSIZE TCBPOOLSIZE TINYDATABUFFERPOOLSIZE UCBPOOLSIZE KEEPALIVEOPTIONS INTERVAL 10 SENDGARBAGE FALSE ENDKEEPALIVEOPTIONS GATEWAY * Network First hop Linkname Packet Size Subnet mask Subnet value BPCLAN...
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Configuration Procedure DATABUFFERPOOLSIZE The DATABUFFERPOOLSIZE statement defines the number and size of the data buffers. For printing on TCP/IP-attached printers, it is recommended that you specify at least 160 data buffers, 32768 buffer size. SMALLDATABUFFERPOOLSIZE The SMALLDATABUFFERPOOLSIZE statement defines the number of small data buffers.
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Chapter 6 Configuring PSF for z/OS to Print IPDS Files Also, if any target host requires that the keep-alive packet contain data, specify SENDGARBAGE TRUE. For example: KEEPALIVEOPTIONS INTERVAL 5 SENDGARBAGE TRUE ENDKEEPALIVEOPTIONS GATEWAY NOTE: If the host has keep-alive enabled, be sure to to disable the printer's keep-alive function.
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Configuration Procedure Define the Printer to JES When a TCP/IP-attached printer is to be used with JES, it must be defined for deferred printing mode with JES. JES2 Printer Definitions Below is an example of the JES2 printer definition initialization member, located in the system PARMLIB: FSS(FSS1),PROC=PSFPROC,HASPFSSM=HASPFSSM PRT1...
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Chapter 6 Configuring PSF for z/OS to Print IPDS Files Define the Printer to PSF Each TCP/IP-attached printer must be defined to PSF with a PRINTDEV statement in the PSF startup procedure. Figure 23 shows a sample PSFPROC procedure that you can modify to suit your installation.
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Configuration Procedure //*/* FAILURE*/ //TIMEOUT=REDRIVE/* PSF ACTION ON TIMEOUT*/ //MGMTMODE=OUTAVAIL,/* PRINTER MANAGEMENT MODE*/ //DISCINTV=15,/* DISCONNECT INTERVAL IN*/ //*/* SECONDS*/ //IPADDR=’xxx.xxx.xxx.xxx’/* IP ADDRESS FOR TCP/IP*/ //PRT1ENDCNTL Figure 23. Sample PSFPROC procedure NOTE: To specify a TCP/IP address space name other than the default, TCPIP, code the following exec statement in the writer procedure: //STEP01EXEC PGM=ASPPIEP,REGION=4096K,...
Chapter 6 Configuring PSF for z/OS to Print IPDS Files Verifying a TCP/IP-Attached Printer on z/OS To operate a TCP/IP-attached printer, use JES operator commands. Starting a TCP/IP-attached Printer To start a TCP/IP-attached printer, do the following: 1. Start TCP/IP. 2.
JES Spool Printer Sharing Resolving IPDS Printing Problems If you have problems printing, do the following: • Print an Ethernet Test Page. Refer to your User’s Manual. • Verify that the IPDS service is enabled. • Verify the service name. •...
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Chapter 6 Sharing Line Matrix Printers on z/OS MGMTMODE Set to OUTAVAIL. OUTAVAIL requests that PSF start a communications session with the printer only when output is available on the JES spool. FAILURE Specifies the action PSF is to take after a printer failure or a TCP/IP network failure.
Port Switching Printer Sharing Port Switching Printer Sharing To support printer sharing, 10/100Base-T Ethernet Interface printers automatically switch among all attached ports (serial port, the twinax or coax port, or the Ethernet network port). Basically, the printer prints jobs for one port until no new jobs appear and the port “times out”.
Chapter 6 Handling z/OS Connectivity Problems Ping is Successful A successful “ping” usually indicates that the z/OS system can communicate with the printer; however, you might receive a successful “ping” even though the IP address of the TCP/IP- attached printer is a duplicate of another IP address. If PSF is unable to establish a network connection with the TCP/IP- attached printer or if PSF output for this printer prints elsewhere, follow these steps to determine whether the IP address of the...
AS/400 Configuration, ASCII Printer Overview This chapter details a complete AS/400 configuration setup including: • Developing Line Descriptions with CRTLINETH • Configuring the AS/400 for TCP/IP • Configuring the AS/400 for Printing • Verifying Printing from the AS/400 This document assumes no AS/400 printer configuration has been done.
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Chapter 7 Overview NOTE: SSAPS of “AA” and “12” are automatically set as default values in the line description when “*CALC” is used in creating new line descriptions. You do not need to set these values unless they have been changed. To create a line description, enter the following command: CRTLINETH LIND(ETHLAN) RSRCNAME(LIN041) Your completed screen should look like Figure 24.
Configuring with ADDTCPIFC The following three parameters must be specified: Line Description (LIND) The line description name is the user's name for the AS/400 network printer. This name must be identical to the name entered when the TCP/IP is configured on the AS/400. Resource Name (RSRCNAME) The system-assigned name for the interface (for example, LIN041).
Chapter 7 Configuring AS/400 for ASCII using TCP/IP Internet address: 9.99.15.188 Subnet mask: 255.255.255.0 Line description: ETHLAN Line type: *Elan Interface status: Inactive Type of service: *Normal Maximum transmission unit: *Lind Automatic start: *Yes Figure 25. Example of ADDTCPIFC Interface The following parameters must be specified: Internet Address Internet address of the AS/400 LAN printer.
Configuring a Local Domain and Hostname Configuring a Local Domain and Hostname The AS/400 print commands, described in “Setting Up Printing for ASCII Files” on page 100, require a local name and hostname. If you have already configured LAN attached TCP/IP printers on the AS/400 system, you will have a local domain name and hostname configured on the system.
Chapter 7 Configuring the AS/400 for Printing Remote Printer Queue name Set to ‘d1prn’ through ‘d8prn’. NOTE: The Remote Printer Queue name must be in lowercase letters. Do not use “PASS.” NOTE: When the IPDS feature is installed, the queue name ‘d4prn’...
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Setting Up Printing for ASCII Files Send TCP/IP Spooled File (LPR) Type choices, press Enter. Remote system RMTSYS > *INTNETADR Printer queue PRTQ > ‘d1prn’ Job name User Number Spooled file number SPLNMBR *ONLY Destination type DESTTYP *OTHER Transform SCS to ASCII TRANSFORM *YES Manufacturer type and model...
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Chapter 7 Configuring the AS/400 for Printing Destination Type (DESTTYP) Specify *OTHER for the DESTTYP parameter. Transform (TRANSFORM) Specify *YES. Manufacturer Type and Model (MFRTYPMDL) Select a manufacturer type and model. This is the name of the WSCO. Select *IBM6400EP for Epson emulation or *IBM6400 or *IBM42023 for Proprinter Emulation if you have AS/400 V3R2 and above or V3R7 and above.
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Setting Up Printing for ASCII Files This selects a generic object that passes the data unchanged without any escape codes to the printer. Text files will print in the currently selected printer configuration, cpi, lpi, and form length. OS/400 versions below V3R7 may not have this selection and may require manual creation of a generic WSCST.
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Chapter 7 Configuring the AS/400 for Printing To Create an Automatic Remote Output Queue 1. From the AS/400 command line, enter CRTOUTQ. 2. Figure 27 displays in bold the parameters you need to specify. Send TCP/IP Spooled File (LPR) Type choices, press Enter. Output queue OUTQ >...
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Setting Up Printing for ASCII Files Workstation Customizing Object WSCST > (See Note on page 102) Library Internet address INTNETADR > ‘9.99.57.173’ Destination options DESTOPT *NONE Print separator page SEPPAGE *YES User defined option USRDFNOPT *NONE Figure 27. Automatic Remote Output Queue Configuration 3.
Chapter 7 Configuring the AS/400 for Printing Connection Type (CNNTYPE) Specify this value as *IP. Destination Type (DESTTYP) Specify *OTHER. *OTHER is a performance enhancement, in which data is not required to be transformed again if the connection is interrupted and allows printing of multiple copies. Transform (TRANSFORM) Specify this value as *YES.
Verify Printing on AS/400 This section verifies that the printer is capable of printing ASCII files and that the printer can be pinged on the network. To test ASCII printing: 1. Start TCP/IP, if it is not already running, by entering the command STRTCP.
Chapter 7 AS/400 ASCII Troubleshooting AS/400 ASCII Troubleshooting During power up, the printer performs an interface hardware test. The presence of the ETHERNET PARAMS menu selection at the printer control panel indicates that the PrintNet hardware is functioning properly. See the User's Manual for configuration menu information.
AS/400 Configuration, IPDS Printer Configuring on AS/400 as an IPDS Printer NOTE: The IPDS emulation is not supported on the T4M printer. Use this chapter to configure your printer on AS/400 as an IPDS printer. To print IPDS, you must install the IPDS option on your printer.
Chapter 8 Configuring on AS/400 as an IPDS Printer Requirements Contact technical support to obtain the latest PTFs for PSF/400. For IPDS printing, you also need to install the IPDS option for the printer. Configuration Checklist NOTE: All of the following configuration steps carried out on the AS/400 may require “create”...
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Configuration Checklist 8. The next step depends on your AS/400 release. Configure your printer with one of these procedures: • “Configuring PSF/400 for IPDS on V3R2” on page 114. • “Configuring PSF/400 for IPDS on V3R7 and Above” on page 120. 9.
Chapter 8 Configuring on AS/400 as an IPDS Printer Configuring an AS/400 TCP/IP Interface with ADDTCPIFC NOTE: Do not enter the IP address of the PrintNet. Do not set the AS/400 interface address to the same address as the PrintNet IP address. Also, do not add the PrintNet to the AS/400 TCP/IP interface list.
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Configuring an AS/400 TCP/IP Interface with ADDTCPIFC b. Subnet Mask The Subnet Mask for this AS/400 TCP/IP interface (for example, 255.255.255.0). c. Line Description The name assigned to the AS/400 line description as described in “Developing Line Descriptions With CRTLINETH” on page 95. Each AS/400 LAN printer will have its own line description.
Chapter 8 Configuring on AS/400 as an IPDS Printer Configuring PSF/400 for IPDS on V3R2 To configure IPDS on AS/400 V3R2, use the following commands: • CRTDEVPRT • CRTPSFCFG Configuring PSF with CRTDEVPRT on V3R2 This section describes how to create a printer device description. 1.
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Configuring PSF/400 for IPDS on V3R2 Display Device Description Device Description: DEVD printer_type Option: OPTION *ALL Category of device: *PRT Automatically created: Device class: DEVCLS *RMT Device type: TYPE *IPDS Device model: MODEL Advanced function printing: *YES AFP attachment: AFPATTACH *APPC Online at IPL: ONLINE...
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Chapter 8 Configuring on AS/400 as an IPDS Printer Print request timer: PRTRQSTMR *NOMAX Form definition: FORMDF F1C10110 Library: *LIBL Character identifier: CHRID *SYSVAL Remote location: RMTLOCNAME TCPIP Local location: LCLLOCNAME *NETATR Remote network identifier: RMTNETID *NETATR Mode: MODE QSPWTR Dependent location name: DEPLOCNAME *NONE...
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Configuring PSF/400 for IPDS on V3R2 g. Font (FONT) Enter an appropriate value. h. Form Feed (FORMFEED) Specify *CONT. Remote Location (RMTLOCNAME) Enter the remote location name. Configuring AFP with CRTPSFCFG on V3R2 The PSF™ configuration object created with this command is used by PSF/400 when printing IPDS files.
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Chapter 8 Configuring on AS/400 as an IPDS Printer Delay time between retries: Blank page: *YES Page size control: Resident fonts: *YES Resource retention: *YES Edge orient: Remote location: Name or address: 128.99.12.134 TCP/IP port: 5001 TCP/IP activation timer: PSF defined options: Text description: printer_type Network Printer Device resource library list:...
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Configuring PSF/400 for IPDS on V3R2 d. Activate release timer (ACTRLSTMR) Specifies the point at which the release timer (RLSTMR) is activated. Set to *NORDYF. This means that the release timer is activated when there are no spooled files in the printer’s output queue with a status of RDY and the last page of the last spooled file processed has printed.
Chapter 8 Configuring on AS/400 as an IPDS Printer Configuring PSF/400 for IPDS on V3R7 and Above To configure IPDS on AS/400 V3R7 and above, use the following commands: • CRTPSFCFG (Optional) • CRTDEVPRT Configuring AFP with CRTPSFCFG on V3R7 or V4R1 (Optional) New for V3R7 is the ability to specify three TCP/IP-related parameters for PSF in a printer device description: RMTLOCNAME,...
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Configuring PSF/400 for IPDS on V3R7 and Above 2. A completed screen looks like Figure 31. PSF Configuration Information PSF configuration: printer_typeNETPRT Library: AFP User resource library: *JOBLIBL IPDS pass through: *YES Activate release timer: *NORDYF Release timer: *SEC15 Restart timer: *IMMED SNA retry count: Delay time between retries:...
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Chapter 8 Configuring on AS/400 as an IPDS Printer NOTE: The lines in bold in Figure 31 are not used by PSF/400. Instead, PSF/400 uses the information entered in the device description screen. 3. The following parameters are recommended: a. PSF configuration (PSFCFG) The name used for this PSF configuration object.
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Configuring PSF/400 for IPDS on V3R7 and Above NOTE: Only use the USRDFNOBJ parameter if it was defined in the previous procedure. See “Configuring AFP with CRTPSFCFG on V3R7 or V4R1 (Optional)” on page 120. 2. A completed screen looks like the example shown in Figure 32. Display Device Description 5716SS1 V3R7M0 961108 BLDRB1...
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Chapter 8 Configuring on AS/400 as an IPDS Printer Separator drawer: SEPDRAWER *FILE Separator program: SEPPGM *NONE Library: Printer error message: PRTERRMSG *INQ Message queue: MSGQ QSYSOPR Library: *LIBL Activation timer: ACTTMR Maximum pending requests: MAXPNDRQS Print while converting: PRTCVT *YES Print request timer: PRTRQSTMR...
Configuring PSF for IPDS on V4R2 and Above d. Device Model (MODEL) Specify 0 e. LAN Attachment (LANATTACH) Specify *IP Port Number (PORT) Specify 5001 g. Font (FONT) Enter an appropriate value. h. Form Feed (FORMFEED) Specify *CONT Activation Timer (ACTTMR) This value specifies the number of seconds that PSF/400 waits for a printer to respond to an activation request.
Chapter 8 Configuring on AS/400 as an IPDS Printer Configuring AFP with CRTPSFCFG on V4R3 and Above (Optional) To configure the iSeries for IPDS printing on V4R3: 1. At the iSeries command line, enter a command in the form: CRTPSFCFG PSFCFG(AFP/NETPRTP7000) IPDSPASTHR(*YES) RLSTMR(*SEC15) TEXT(‘PRINTRONIX P7000 NETWORK ATTACHED PRINTER’) PAGSIZCTL(*YES) ACTRLSTMR(*NORDYF) 2.
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Configuring AFP with CRTPSFCFG on V4R3 and Above (Optional) Edge orient ....... *YES, *NO Use outline fonts....... *YES, *NO PSF defined option....*NONE + for more values Font substitution messages..*YES *YES, *NO Capture host fonts at printer..*NO, *YES Font resolution for formatting ...
Chapter 8 Configuring on AS/400 as an IPDS Printer Release timer (RLSTMR) Specifies the amount of time to wait before a session or dialog is released without terminating the writer. The ACTRLSTMR parameter specifies when this timer is to be activated. Set the parameter to a value at least equal to the TIMEOUT value on the printer.
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Configuring PSF with CRTDEVPRT on V4R2 and Above Create Device Desc (Printer) (CRTDEVPRT) Device description......: >P7000 Name Device class ........: >*LAN *LCL, *RMT, *VRT, *SNPT, *LAN Device type........: >*IPDS 3287, 3812, 4019, 4201... Device model........: >0 0, 1, 2, 3, 4, 10, 13, 301... LAN attachment ......: >*IP *LEXLINK, *IP, *USRDFN...
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Chapter 8 Configuring on AS/400 as an IPDS Printer Publishing information: Support duplex......*UNKNOWN *UNKNOWN, *SIMPLEX, *DUPLEX Support color......*UNKNOWN *UNKNOWN, *NOCOLOR, *COLOR Pages per minute black ..... *UNKNOWN 1-32767, *UNKNOWN Pages per minute color ....*UNKNOWN 1-32767, *UNKNOWN Location ........*BLANK Data steams supported ....
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Configuring PSF with CRTDEVPRT on V4R2 and Above Font (FONT) Enter an appropriate value. Form Feed (FORMFEED) Specify *CONT. Activation timer (ACTTMR) This value specifies the number of seconds that PSF waits for a printer to respond to an activation request. If only one system is using the printer, use the default value (170 seconds).
Chapter 8 Verifying the IPDS Configuration on AS/400 Verifying the IPDS Configuration on AS/400 To test IPDS printing: 1. If it is not already on, vary on the line description: VRYCFG CFGTYPE(*LIN) 2. To start TCP/IP, enter STRTCP. 3. Verify that the AS/400 TCP/IP interface is active. Use the command: WRKTCPSTS and then select option 1.
7. If you have problems printing, do the following: • Print an Ethernet Test Page. Refer to your User's Manual. • Verify that port number 5001 is being used. 8. If you are still unable to print IPDS files, contact technical support.
Chapter 8 Sharing the AS/400 Printer on the Network Printer Sharing Parameters To set up AS/400 for printer sharing, set the following parameters. Table 3. Printer Sharing AS/400 Recommended Where Set Parameter Description Version Value V3R2 CRTPSFCFG RLSTMR *NORDYF Specifies the point at which the release timer CHGPSFCFG (RLSTMR) is activated.
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Printer Sharing Parameters Table 3. Printer Sharing (continued) AS/400 Recommended Where Set Parameter Description Version Value V3R2 CRTPSFCFG ACTTMR *NOMAX The value specifies the number of seconds that CHGPSFCFG PSF/400 will wait for a printer to respond to an activation request. If only one system will be using the printer, use the default value (170...
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Chapter 8 Sharing the AS/400 Printer on the Network Table 3. Printer Sharing (continued) AS/400 Recommended Where Set Parameter Description Version Value V3R7 CRTPSFCFG RLSTMR *SEC15 Specifies the amount of time to wait before a V4R1 CHGPSFCFG session or dialog is released without terminating the writer.
Cannot PING the Printer AS/400 Troubleshooting Use this section to resolve problems configuring AS/400 on TCP/IP networks. Cannot PING the Printer If you have problems trying to ping the printer: • Verify the configuration of AS/400, including the printer and any intervening devices such as routers and bridges.
Chapter 8 AS/400 Troubleshooting Spooled Print File Remains in PND Status Check the output queue with the command: WRKOUTQ queuename This typically indicates that PSF/400 is waiting for a response from the printer. This can be verified by displaying the QSPL subsystem, WRKACTJOBSBS (QSPL).
Monitoring Printers Implementing Printer Management Printer management includes the following tasks: • Monitoring the status of network printers • Responding to alarms • Gathering statistics on printer operations The three elements of network printer monitoring and management are: • Agent/manager model •...
Chapter 9 Implementing Printer Management An MIB contains information a device makes available through SNMP. The MIB is a management information base that describes information about actual objects to be managed and controlled. Standards Of Network Printer MIBs The Printer MIB is based on the following standards: •...
SNMP Getting the Latest MIB Information The latest copy of these and other RFCs can be obtained from the Internet Engineering Task Force (IETF) at http://www.ielf.org. SNMP SNMP is the protocol used to communicate between manager and agent. Managers request information, usually through automated polling at specified intervals, and agents respond.
Chapter 9 Monitoring Tools PrintNet Enterprise Suite PrintNet Enterprise Suite (PNE) is a versatile remote management software utility. It allows you to organize all of the printers in your office remotely in a single database, download software and printer settings from a host computer with a single mouse click, and use a virtual operator's panel to configure printers in the same room or on the other side of the world.
Commands Command Shell Overview The PrintNet comes with an in-depth command shell called npsh. It allows you to manipulate objects like destinations, I/O ports, and models and provides monitoring and troubleshooting capabilities. npsh Access Methods There are many ways this command shell can be accessed: •...
Chapter 10 Command Shell Overview Main npsh Command Prefixes All configurable commands either start with store or set, and view commands start with list. NOTE: If the store prefix is used, the PrintNet must be repowered to make the changes take effect. Since store affects flash memory settings only, the print server must reset and read the new settings now in flash memory.
Store Commands Complete Command List This section outlines the entire PrintNet command set including the command syntax, a description, and in most cases, an example for each command listed. NOTE: If you see the word ifnum in any npsh commands, you should substitute a 1.
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Chapter 10 Complete Command List store ifc default <IFNUM>|<0> (0 for no default) Store the specified interface as the default interface. The other interface is no longer active after power cycle. The 0 allows for both interfaces to be active. store ifc <IFNUM>...
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Store Commands store pserver opts [[-]jobsecurity] [jobtimeout <SECONDS>] [jobcontrol[off|standard| enhanced|fast]] [[-]multcp] Example: store pserver opts -jobsecurity jobcontrol is not used in this product. Example: store pserver opts jobcontrol [fast] jobcontrol is used to have different levels of secure printing. This is available as a performance enhancement for LPR, TCP socket printing etc.
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Chapter 10 Complete Command List Example: store pserver opts jobsecurity jobtimeout 5 The jobtimeout applies to the active job only and starts counting from zero each time data has been handed over to the printer successfully. If a blocked condition occurs for instance no data can be written the the printer, the print job will be cancelled after the timeout.
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Store Commands store pserver lpd [-]dest1default Example: store pserver lpd dest1default If dest1default is disabled and upon verification, the printer name supplied by the LPR protocol and the destination name do not match, then an error message is returned and the service is refused.
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Chapter 10 Complete Command List store ptrmgmt status <STATUS PORT NUMBER> Example: store ptrmgmt status 1025 Receives printer status, print job status, and/or emulation verification data. The data sent through this port is defined by the printer code. Default: 9002 store ptrmgmt mgmt <MGMT PORT NUMBER>...
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Store Commands store tcpip route add [host|net] <NETWORK> [/mask>] <ROUTER> <IFNUM> [<METRIC>] Example: store tcpip route add net 192.75.12.0 1 Add a static route to a particular TCP/IP host or subnet specified by <network> so the PrintNet knows how to communicate with it.
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Chapter 10 Complete Command List store tcpip from default|current Example: store tcpip from default Set all TCP/IP network settings back to factory defaults. Example: store tcpip from current Store all current TCP/IP network settings to flash memory so they are retained after a power cycle. This ensures all current settings match what is stored in flash memory.
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Store Commands store tn dest <DXPRN> msgqname <MSGQNAME> Example: store tn dest d1prn msqqname QSYSOPR Store the queue name to which system messages will be logged. Default: QSYSOPR store tn dest <DXPRN> msgqlib <MSGQLIB> Example: store tn dest d1prn msgqlib *LIBL Store the queue library to which system messages will be logged.
Chapter 10 Complete Command List store tn dest <DXPRN> copytimeout Example: store tn dest d1prn copytimeout 1000 Store the value of the copytimeout. When consecutive TN5250/3270 jobs are sent to the PrintNet, they are treated differently depending how soon they arrive. In an attempt to provide a perception of collation when multiple copies are sent from one host, if the time between jobs is less than the copytimeout value then they are treated as copies and the job...
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Set Commands set dest <DEST> model <MODEL> Example: set dest d1prn model m4 Associate a model with a destination. Jobs sent to the named destination (<dest>) are processed according to the options defined in the named model. set dest <DEST> logpath <LOGPATH> Example: set dest d1prn logpath l4 Associate a logpath with a destination.
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Chapter 10 Complete Command List set logpath <LOG_NAME> name <NEW_NAME> Example: set logpath l1 name pagecount Change the current name of the logpath (<logpath>) to a new name as indicated by <new_name>. These names are case sensitive. set logpath <LOG_NAME> type [[-]job] [[-]pfault] Example: set logpath l2 type job user printer Establish the type of printer and print job logging to be done within this <logpath>.
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Set Commands set model <MODEL> name <NEW_NAME> Example: set model m1 name landscape Change the current name of the model (<model>) to a new name as indicated by <new_name>. These names are case sensitive. set model <MODEL> banner [text][after] Example: set model m2 banner text Determine whether a banner page should be added for print jobs passing through the <model>...
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Chapter 10 Complete Command List set model <MODEL> trailer [<STRING>] Example: set model m7 trailer $FF Set a trailer string to be sent to the printer at the end of any print jobs passing through this <model> . The trailerstring (<string>) can consist of up to nine elements.
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Set Commands set snmp To add a user named snmp with root privileges, follow the steps below: 1. Login to the Ethernet as a root user. 2. Add a user named snmp: set user add snmp 3. Set the user type to root: set user type snmp root 4.
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Chapter 10 Complete Command List set snmp trap <INDEX> [-]active Enable or disable an SNMP trap manager table entry. The index is the index number of the SNMP trap manager table. “active” enables the table entry, “-active” disables the entry. set snmp emailaddr <INDEX>...
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Set Commands set snmp alerts <index> [-]all | [[-]warning] [[-]offline] [[-]mediainput] [[-]mediaoutput] [[-]mediapath] [[-]marker] [[-]cutter] [[-]barcode] [[-]scanner] [[-]intervention] [[-]consumable] [[-]label][[-]powercart] [[-]rfid] Example: set snmp alerts 1 warning -cutter Specifies which alert groups are enabled for reporting via an SNMP manager, e-mail alert message, and/or Unix syslog daemon.
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Chapter 10 Complete Command List set sysinfo smtpserver <IPaddress> [port <PORTNUM>] Example: set sysinfo smtpserver 192.75.11.5 port 25 Define the SMTP (Simple Mail Transfer Protocol) server IP address or domain name and port number where the mail is stored on your network. Default: Unconfigured, 25 set user add|del <NAME>...
List Commands set var <VAR> [<VARIABLE-STRING>] Example: set var LANDSCAPE 0x1b 0x26 0x6c 0x31 0x4f Define a new variable to be used in header, trailer, or switch strings on the PrintNet and call it <variable-string>. <variable-string> can be a space-separated list of words, hexadecimal numbers (e.g., 0x04), or references to other pre-defined variables.
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Chapter 10 Complete Command List list dest [destination] List the current destination settings (e.g., names and mapped I/O ports, models, logpaths, and services.). list diff List the differences between the current settings and the stored settings in flash memory. Normally, you want these values to match, so issue a save command followed by a...
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List Commands list snmp List the Trap Table containing SNMP Managers. list sysinfo List the current PrintNet system information (e.g., contact name and protocol stacks enabled). list tcpip List all current TCP/IP network settings (e.g., IP address and subnet mask). list test List the status of output tests on the I/O ports.
Chapter 10 Complete Command List Miscellaneous Commands These commands do not fall under any specific section of the command shell, but they are used quite frequently. save [default] Save the current settings to flash memory so they are available after power cycles. Sysinfo, destination, model, logpath, variable, user, and I/O port settings will be saved.
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Miscellaneous Commands start emi|fox Example: start fox prn Begin a test on the PrintNet. The tests available are: A continuous stream of text sent to the attached printer. This is a good test for troubleshooting hardware as long as the attached printer supports text output.
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Chapter 10 Complete Command List tn dest destination start|stop Example: tn dest d1prn start Set the tn autoconnect flag temporarily, to enable (start) or disable (stop). See “store tn dest destination [-]autoconnect” command for further definition. chr <STRING> Echo < string> or redirect <string> to an I/O port using the chr <string>...
Extra Features PrintNet Security There are TCP access lists available to restrict host connections with the device. Users and Passwords The PrintNet supports two user types: Access to everything within the print server root including all configurable settings. Ability to list settings only. guest Passwords can be set for each user type.
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Chapter 11 PrintNet Security 2. Direct your Web browser to URL: http://NICIPaddress/adminConf.html (e.g., http://192.75.11.9/adminConf.html). NOTE: If prompted for a “User ID” and password first, type in root for the user ID and press ENTER at the password prompt (since there is no password by default). 3.
Reset the PrintNet Password Reset the PrintNet Password Occassionally a user will set a root user password on the PrintNet and then forget it. This is the procedure to reset the root password back to the default (no password). 1. Turn the printer on. 2.
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Chapter 11 PrintNet Security 3. List the current access list. Syntax: list tcpip If the list is empty, all hosts have access to the PrintNet services. If there are entries in the list, only those hosts specified have access to printing and remote command execution.
PrintNet Naming Schemes A single I/O Port destination can be configured with a variety of model and logpath combinations. For instance, once you set the parameters for m1 and l1, you can assign the model and logpath to more than one I/O port destination such as d1prn, d2prn, and d8prn.
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Chapter 11 Periodic Ping This periodic ping is different from the normal ping process. The purpose of this ping is not an attempt at dead gateway detection. There is no ping client created in the print server and the ICMP Echo Reply packets received from the gateway are deleted without being processed by the ping client.
Troubleshooting Tips Windows Troubleshooting Tips This section provides information on possible solutions to some standard Windows and PrintNet configuration errors. Technical Support If you require technical support, please have the following information available when you call: 1. What level of software are you running? 2.
Appendix A Windows Troubleshooting Tips PrintNet cannot be Found on the Network Please follow these tips to determine what the problem may be with your PrintNet configuration. • Have you assigned the PrintNet a unique and valid IP address which corresponds with the other IP addresses on your network? For example, are you sure no other device is using this IP address? To find whether the IP address is unique, unplug your ethernet cable and ping the IP address to make...
Errors Occur when Defining an LPR Printer Errors Occur when Defining an LPR Printer • Can you ping the PrintNet from your Windows NT station? If not, please refer to “PrintNet cannot be Found on the Network” on page 176. •...
Appendix A Windows Troubleshooting Tips Printer Errors when Printing or No Output • Is there a large job currently printing which is taking up all of the printer resources? Usually when printing from Windows 95/98 stations, a busy printer can cause Windows to display a printer error message.
Web Browser/HTTP Problem To add/delete a TCP access list entry, refer to “TCP Access Lists” on page 171. NOTE: When the following procedure is used, the TCP access list will be cleared, but all IP addresses will need to be entered again after the procedure is complete.
Appendix A Windows Troubleshooting Tips Windows NT 4.0 or 2000 Host Setup Problems The installation procedure covered earlier in this chapter assumes that the PrintNet is configured with the correct IP address, subnet mask and gateway (if required), and that the administrator can ping and telnet to the PrintNet from the server console.
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Windows NT 4.0 or 2000 Host Setup Problems The Ethernet cable is not plugged in or the printer is not turned on. This message is a communication failure between the NT/2000 server and the PrintNet. Check cabling, IP address settings, gateway, etc. •...
Appendix A Unix Troubleshooting Tips Unix Troubleshooting Tips This section provides information on possible solutions to some standard configuration errors. If you require technical support, please have as much of the following information available when you call: 1. What level of software are you running? 2.
Nothing Prints Nothing Prints • Can you ping the PrintNet from your Unix station? If not, please refer to “PrintNet Cannot be Found on the Network” shown above. • Is the PrintNet able to communicate with the attached printer? To test this, you can: 1.Telnet to the print server (e.g., telnet 192.75.11.9) and log in as root.
Appendix A Unix Troubleshooting Tips Stair-Stepped Output Stair-stepped output is print which starts at the top left of the page but every line thereafter starts a little further over to the right. It also refers to Unix jobs that print one line of text at the top of a page followed by a series of blank pages.
No Form Feed or Extra Page Comes Out No Form Feed or Extra Page Comes Out Unix text jobs may also have problems outputting the last page of a job especially when the BSD Remote (LPD) print method is used. This means the form feed button has to be pressed on the printer to get this last page out.
Customer Support Printronix Customer Support Center IMPORTANT Please have the following information available prior to calling the Printronix Customer Support Center: • Model number • Serial number (located on the back of the printer) • Installed options (i.e., interface and host type if applicable to the problem) •...
Appendix B Printronix Supplies Department Printronix Supplies Department Contact the Printronix Supplies Department for genuine Printronix supplies. Americas (800) 733-1900 Europe, Middle East, and Africa 33 (0) 1 46 25 19 07 Asia Pacific (65) 6548 4116 or (65) 6548 4182 China (86) 400-886-5598 India...
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Printronix Commercial (Shanghai) Co. Ltd 22F, Eton Building East No.555, Pudong Av. Shanghai City, 200120, P R China Phone: (86) 400 886 5598 Fax: (86-21) 5138 0564 Visit the Printronix web site at www.printronix.com...
Glossary Address Resolution Protocol. Associates a selected IP address with a network device Ethernet address. Bits per second. Centronics Parallel port interface standard found on most printers. daemon A continuously running process that handles system-wide functions like print spooling. default router Local device that forwards any IP packets destined for another subnet.
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EEPROM Electrically Erasable/Programmable Read- Only Memory. factory defaults Settings shipped with the PrintNet. Factory Settings S2 jumper position stating all factory default settings are to be used while the PrintNet is up and running. Firmware Panic Unrecoverable errors detected by the PrintNet firmware force the Print Server into Firmware Panic mode.
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IP Address The Internet Protocol Address. A numeric address such as 123.45.61.23 which identifies a printer or server in a LAN or WAN. Local Area Network. Light Emitting Diode. The printer has an LED display which shows the status of the printer to the operator.
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Persistent DHCP When this option is enabled, the IP Address, Gateway, and Subnet Mask obtained through DHSP is saved. If the DHCP server does not provide an address, the device will use the previously saved DHCP IP address. This option only works when DHCP is enabled.
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RPRINTER Remote Printer. A Novell print method where the PrintNet waits for jobs to be sent to it from a defined PSERVER. SNMP Simple Network Management Protocol. A standard protocol used to monitor network devices called “SNMP agents.” socket TCP connection between two hosts consisting of a source and destination TCP port number at each end.
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Index Printing PSF for IPDS AIX, 75 on V4R2 and above, configuring, 125 Alternate FTP, 77 PSF/400 for IPDS on V3R2, ASCII, 100 configuring, 114 configuration, AS/400, 99 PSF/400 for IPDS on V3R7 and above, direct socket, 78 configuring, 120 FTP, 76 troubleshooting, 183 Queues...
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Index Special features, PrintNet, 13 HTML configuration forms, 176 Speed setting, 10/100Base-T, 19 HTTP, 179 Stair-stepped output, troubleshooting, 184 no extra page, 185 Status no form feed, 185 I/O Port, 56 printer errors, 178 menu, 55 printing, 183 Network, 56 Printnet cannot be found, 176 Store commands, 145 PrintNet cannot be found on...
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Index V Host setup, manual system, 68 Verification, PrintNet, 24 Web browser troubleshooting, 179 Web server, overview, 27 Windows communication routers, 60 configuration, 57 environment, description, 57 mandatory configuration, 58 optional configuration, 58 PrintNet configuration, 58 troubleshooting, 175 using ARP, 58 Windows 2000 Host setup troubleshooting, 180 Windows NT 4.0...
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