Frequently Asked Questions; Troubleshooting - Petsafe Remote Trainer PDBDT-305 Operating And Training Manual

Frequently Asked Questions

How old does my pet have to • Your pet should be able to recognize basic obedience
be before using the PetSafe commands such as "Sit" or "Stay". Pets should be at
®
Remote Trainer? least 6 months old before using the Trainer.
Once my pet is trained and has
• Probably not. You may need to reinforce training with the
been obeying my commands, Receiver Collar from time to time.
will he have to continue to
wear the Receiver Collar?
Is the Receiver Collar • Yes. When changing the batteries, be sure to keep the
waterproof? area free of dirt and debris. Also, make sure the screws
are flush with the Battery Lid.
Will I get exactly 100 yards of • The range of the Remote Trainer will vary according to
range with the Remote Trainer?
terrain, weather, vegetation, as well as transmission from
other radio devices. See "How the System Works" for
tips on maximizing your range.
How long can I continuously • The maximum amount of time you can press the
deliver stimulation to my pet?
Stimulation Only Button and deliver stimulation to your
pet continuously is 8 seconds. After this, the Remote
Transmitter will time-out, and the Stimulation Only Button
must be released and pressed again.
Can I place the Receiver Collar • No. The collar used for this unit has a sleeve to hold
on another collar?
the Antenna.
How often do I need to replace • If the Receiver Collar is left on continuously, the batteries
the batteries? will last about 2 weeks. We recommend you turn the
Receiver Collar off when it is not in use. The 9-volt
battery in the Remote Transmitter will last about 2-3
months, depending on the frequency of use.
How will I know when to • The Indicator Lights on both the Remote Transmitter and
replace the batteries? the Receiver Collar will not flash when turned on or off.
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Troubleshooting

My pet does not respond when • Make sure the Receiver Collar has been turned on.
I press the Tone or Stimulation
• If your range has reduced from the first time you used the
Only Button.
Remote Trainer, the battery(s) may be low in either the
Remote Transmitter or Receiver Collar.
• Many factors can impact the amount of range you have
with the Remote Trainer. For a list of these factors, see
"How the System Works".
• Test the Receiver Collar. See "Test Light Instructions"
for details.
• Make sure the Receiver Collar's Contact Points are placed
snugly against your pet's skin. Refer to "Fit the Receiver
Collar" for more information.
• Increase the Stimulation Level. Refer to "Find the Best
Stimulation Level For Your Pet" for more information.
The Receiver Collar will not
• Check that two (2) CR2032 batteries have been installed
turn on. properly. See "To Insert and Remove the Batteries."
The Receiver Collar is not • Verify the Receiver Collar is on.
responding to the Remote
• If the Indicator Light does not come on when any button
Transmitter.
is pressed on the Transmitter, ensure that the batteries
are inserted properly.
• If the first two solutions did not resolve your problem, see
"To Pair the Remote Transmitter and the Receiver Collar."
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