Problems
9.
Afterimages appear.
10. Green/red/blue/white dots or defective dots remain
on the screen.
11. Interference patterns or fingerprints remain on the
screen.
12. Noise appears on the screen.
13. The <Smoothing> icon on the Adjustment menu
<Screen> cannot be selected.
14. The Main menu of Adjustment menu does not start. • Check for Adjustment Lock function.
15. The
button does not function.
16. USB function cannot be set up.
17. The PC does not work/USB devices connected to
the monitor do not work.
22
Chapter 4 Troubleshooting
Possible cause and remedy
• Use a screen saver or off timer function for a long-time
image display.
• Afterimages are particular to LCD monitors. Avoid
displaying the same image for a long time.
• This is due to LCD panel characteristics and is not a
failure.
• Leave the monitor with a white or black screen. The
symptom may disappear.
• When entering the signals of analog input, select 1 to 4
in <Signal Filter> from the <Screen> menu to change the
mode.
• <Smoothing> is disabled with a resolution of 1600 ×
1200 or 800 × 600
• <Smoothing> cannot be selected when the resolution is
doubled with <Screen Size> menu. (Example: 640 × 480
is enlarged to 1280 × 960)
• The
button does not function when digital signal is
input.
• Check whether the buttons are lockd.
• This function works correctly when an image is fully
displayed over the Windows or Macintosh display area.
It does not work properly when an image is displayed
only on a part of the screen (DOS prompt window, for
example) or when a black background (wallpaper, etc.) is
in use.
This function does not work correctly with some graphics
boards.
• Check whether the USB cable is connected correctly.
• Check whether the PC and OS are USB compliant. (For
USB compliance of the respective devices, consult their
manufacturers.)
• Check the PC's BIOS setting for USB when using
Windows 98/Me/2000/XP/Vista/7/8. Refer to the manual
of the PC for details.)
Check whether the USB cable is connected correctly.
• Change the cable connection to another USB port. If the
PC works normally with this port change, contact your
local dealer. (Refer to the manual of the PC for details.)
• Try the following:
• Reboot the PC.
Connect the PC directly to the peripheral devices.
When the devices work normally without being connected
to the monitor (USB hub), contact your local dealer.