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6 Troubleshooting
This section can help you resolve most of the common problems when installing the A75.
1) I connected the receiver and when I start the Console, it says it can't detect any A75 Receivers?
Make sure the unit is physically connected to the same LAN that your computer (running A75
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Console) is connected to. The best way to rule that out is to use a cross over cable.
Make sure the unit is powered up and the Ethernet link is established. The green LED on the back of
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the Ethernet connector should be on solid, and the yellow light should be blinking.
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If you are using a hub, make sure there is only one A75 unit connected.
2) Why won't the receiver lock to my settings?
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Is the RF cable connected?
Are you using the correct channel number?
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3) The receiver is locked to my signal and there is no Data, why?
Do you have the right PID selected?
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Are you sure you are on the right channel?
Is the default gateway on the receiver set correctly?
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Does the ATSC MAC address of the traffic match the MAC address of your unit? (unicast)
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Are you using IGMP and are the network clients joining the group? (multicast)
Are you sending your video PIDs to the correct IP address?
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Version: 1.02
Confidential and Proprietary
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