IBM Midrange System DS4000 Series Hardware Manual page 313

Daily Status e-mails
serve as a heartbeat notification that the RSM for Storage system is
operational. This includes the summary status for the system and status for alerts that
might be active for storage subsystems, as shown in Example 6-3.
Example 6-3 Daily Status e-mail
Status report for IBM Remote Support Manager running on: localhost.localdomain
Application has been running for: 0 days, 21 hours, 41 minutes
System status: OK
One or more subsytems has reported a problem.
The internal firewall is enabled.
Remote access is disabled.
1 storage subsystem has an active alert.
0 alerts have been acknowledged by IBM Service.
1 alert has been sent to IBM, but has not yet been acknowledged.
0 additional alerts are pending.
Subsystem: ITSO5300, located at Datacenter 1
0 alerts acknowledged.
1 alert sent to IBM.
0 additional alerts pending.
Because IBM Service has already been alerted to a problem
with this subsystem, no additional alerts will be sent to IBM
for this subsystem until existing alerts are closed.
This problem has been open for 19 hours.
# Mini Inventory : Family
# Mini Inventory :
#
# RSM system type:
# RSM system serial:
# RSM system name:
# RSM modem Key:
K7EuTWmKlqoDuIsgP0xNYiVI13tDtlqoDuZbIvKXYI9pFXY5Le9qDMbeWKFXkn8l093NAZxi96T3ZYr
b21zFSRUkaBO0wEGcJ6NfmYvasl2w
# RSM build:
# RSM location:
# RSM address:
# RSM city:
# RSM state:
# RSM zip:
# RSM country:
# RSM contact name:
# RSM contact phone:
# RSM contact hours:
# RSM contact timezone:
# RSM contact alt. phone: 1 123 456 7891
# RSM contact alt. hours: 6pm - 7am
# RSM contact e-mail:
# RSM contact country:
IBM MTM IBM Serial Firmware
DS5000 1818-53A 1234567
7985PBF
KQDBXV8
localhost.localdomain
T1.15.4
Datacenter 1
River Street
River CIty
NC
00000
United States
Max Musterman
11234567890
7am - 6pm
GMT - 6
max.musterman@rivers.local
United States
Chapter 6. IBM Remote Support Manager for Storage
Hostname
07.60.13.00 ITSO5300
295