IBM Midrange System DS4000 Series Hardware Manual page 312

– The remote access automatic timeout is about to expire and the system has one or
more active alerts. Timeout warnings are sent at 4 hours, 2 hours, and 1 hour before
the timeout occurs.
Alerts Status notifications
in Example 6-2.
Example 6-2 Alert Status notification
Notification from RSM for Storage system: localhost
An alert was sent to IBM Service at Thu Aug 28 22:26:58 2009 UTC.
Remote Access to the RSM for Storage system is enabled for the next 12 hours
Check the RSM for Storage console for additional information related to this
problem.
#
# Machine type:
# Machine serial:
# Machine name:
# Machine location:
# Machine address:
# Machine city:
# Machine state:
# Machine zip:
# Machine country:
# Machine country code:
# Machine info:
# Machine info name:
# Machine software id:
# Machine contract:
#
# Contact name:
# Contact phone:
# Contact hours:
# Contact timeZone:
# Contact alt. phone:
# Contact alt. hours:
# Contact e-mail:
# Contact country:
The event code was: 5005
The event message was:
Place controller offline.
Controller.
Controller in slot B
294
IBM Midrange System Storage Hardware Guide
are sent when an alert has been sent to IBM Service, as shown
1818-53A
1234567
ITSO5300
Dataenter 1
River Street
River City
NC
00000
United States
000
None
None
Max Musterman
11234567890
7am - 6pm
GMT - 6
1 123 456 7891
6pm - 7am
max.musterman@rivers.local
United States