Troubleshooting; Headset Indicator Lights - 3M G5 Installation Manual

Headset Indicator Lights

The following table describes the operating modes of the headsets according to the indicator lights.
Use it as a troubleshooting reference.
Indicator
Off (no light)
Solid Green
Solid Amber
Solid Red
Flashing Green
(changed from flashing amber)
Flashing Green
(immediately after power on)
Flashing Amber
Steadily Flashing Red
Single Red Flash
(changed from flashing green)
Alternating Flashing Green and Amber
Red – Orange – Red – Green -
Red – Orange – Red – Green..
Red + 4sec blank +
Red + 4sec blank........
3M™ Drive-Thru Systems Model G5 and Model XT-1
Installation Manual

Troubleshooting

XT-1Headset Indicator Light Modes
Indicates power is off. It will turn off automatically if it fails to
register within two minutes or if the battery dies.
Headset is signed on, standby, Lane 1.
Headset is signed on, standby, Lane 2.
Headset is in transmit mode.
Headset has not registered, but found an open base to which it will
try to register.
Headset is registered but has not yet synchronized or signed on to
the base station.
Headset is not registered and has not found a base station.
Headset is the active order taker, but the outbound talk to the
customer is muted.
Headset has successfully synchronized and signed on with a base
station ("Lane 1" or "Lane 2" will also be heard in the earpiece).
Page Monitor Mode.
Headset registered to four base stations.
Perform the following procedure to clear the headset registration
data:
1. Start with the Headset powered on.
It does not have to be in sync with any
Base Station.
2. Press and HOLD the power button.
3. Press and release the T1 button 2 times.
4. Press and release the T2 button 2 times.
5. Release the power button.
The Headset LED will illuminate to solid red for 2 seconds and
then it has been cleared.
The Base Station you are trying to register your headset to, has
more than 20 headsets registered already
Follow the steps below to remove any registered headsets that are
not in use any more.
1. Log into the Base Station
2. Press the Mode key till you see the System
Menu
3. Select 04 Registration
4. Select 02 Remove Headsets.
3. Scroll to the number of the headset you
want to un-register.
4. Press Enter.
Mode Description
March 2014 –Revision 2.0
Troubleshooting
Page 55 of 74