Uniwell CX-3500 User Manual

Uniwell CX-3500 User Manual

Electronic cash register
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USER MANUAL
ELECTRONIC CASH REGISTER
CX-3500

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Summary of Contents for Uniwell CX-3500

  • Page 1 USER MANUAL ELECTRONIC CASH REGISTER CX-3500...
  • Page 2: Revision History

    Ports updated Notice Uniwell Corp. reserves all rights to make changes to specifications without notification. This publication, or parts thereof, may not be reproduced in any form without prior written permission of Uniwell Corp. Unauthorized use or distribution of this publication is prohibited.
  • Page 3: Table Of Contents

    2.6 OPERATION MODES ............................9   2.7 COMMUNICATION..............................9   2.8 POWER ..................................9   2.9 NOTE TESTER...............................9   BASIC OPERATIONS ............................10     3.1 ELECTRONIC CASH REGISTER CX-3500 ......................10   3.2 EXTERNAL CONNECTION TERMINALS......................11   3.2.1 TERMINAL LOCATION: ........................11     3.2.2 APPLICATION ............................11  ...
  • Page 4 User Manual CX-3500 7.2 ITEM REGISTRATION SAMPLE..........................28   7.3 DEPARTMENT REGISTRATION .........................29   7.3.1 DEPARTMENT REGISTRATION WITH PRESET PRICE ..............30     7.3.2 DEPARTMENT REGISTRATION WITH MANUAL PRICE..............31     7.3.3 SINGLE ITEM DEPARTMENT REGISTRATION .................32     7.4 PLU REGISTRATION............................33  ...
  • Page 5: Introduction

    INTRODUCTION Thank you for choosing the cash register CX-3500. We are sure that this investment will prove to be cost- effective in due time and in future you will save your time and assets thanks to your new equipment – the simple, yet complicated cash register.
  • Page 6: Warnings

    User Manual CX-3500 WARNINGS Before operating the ECR, please, carefully read the user manual to avoid errors or misuse. This user manual contains important information and messages about using the ECR. CAUTION! Do not place liquids on ECR surface! Do not open the casing and disassemble ECR!
  • Page 7: Symbols And Terms

    User Manual CX-3500 1 SYMBOLS AND TERMS 1.1 SYMBOLS USED IN THIS MANUAL: - indicates the numeric key entry. - indicates the function key depression. - indicates the optional function key depression that can be skipped. < > - a process of series to be performed, e.g. registration.
  • Page 8: Technical Specification

    User Manual CX-3500 TECHNICAL SPECIFICATION 2.1 ECR FEATURES PLU: up to 5000 Link PLU: 1000 Departments: Taxes: Tender media: Currency: Modifiers: Operators: User profiles: Receipt header: 7 lines, graphic logo Receipt footer: 3 lines 2.2 ECR PARAMETERS Dimensions: 220 W x 280 D x 118 H mm Weight: 1.6 kg...
  • Page 9: Keyboard

    Z – report mode (zeroing current readings) 2.7 COMMUNICATION 2 x RS232 Communication ports: SD card slots: 2 x SD card slots 2.8 POWER Power adapter: UNIWELL-U95A3; 9,5 V DC Rechargeable battery: UNIWELL rechargeable battery, Li-Ion, 2400 mA 2.9 NOTE TESTER Counterfeit detector: UV LED...
  • Page 10: Basic Operations

    User Manual CX-3500 3 BASIC OPERATIONS 3.1 ELECTRONIC CASH REGISTER CX-3500...
  • Page 11: External Connection Terminals

    COM 1 Use for PC, barcode scanner or scale connection SD card Use for external SD card insertion Connect ONLY the intended equipment to CX-3500 terminals! Do not attach any kind of TNV circuit (telephone line) equipment to Drawer terminal!
  • Page 12: Accessories

    AC/DC Adapter Model : UNIWELL-U95A3 Input 100-240V 50/6-0Hz Output : 9.5V DC, 3A Battery UNIWELL rechargeable battery, Li-Ion, 2400 3.3.2 PTIONAL ACCESSORIES Cash drawer UNIWELL SB (black) UNIWELL SG (grey) UV counterfeit detector UNIWELL 3000 UVLED To reduce the risk of the electric shock and to reduce...
  • Page 13: External Equipment

    User Manual CX-3500 3.4 EXTERNAL EQUIPMENT CX-3500 cash register can be connected to additional equipment: RS232 port standard Equipment and cable connection settings Baud: 38400 Data bits: 8 Parity: odd Stop bit: 1 Flow control: none Baud: 9600 Data bits: 8...
  • Page 14: Uv Detector (Optional Accessory)

    User Manual CX-3500 3.5 UV DETECTOR (OPTIONAL ACCESSORY) The ultraviolet light of the UV detector is used to check banknotes or security bars. The counterfeit detector can be used to check paper money, identification cards, tickets or other documents that include UV safety elements.
  • Page 15: Keyboard

    User Manual CX-3500 3.8 KEYBOARD 3.9 KEY FUNCTIONS Receipt Feed key. Used to advance the receipt rolls and operated by holding it down until the paper has advanced to the required position. Numeric keys. Used to enter numeric values. Pressing the [00] key once is the same as pressing the [0] key twice consecutively.
  • Page 16 User Manual CX-3500 Non-Add Number Print / No-sale key. Used to print a non-add number on the receipt and journal for future reference and to open the cash drawer unrelated to a sale. Price set / Read key. Used to enter a manual price for PLU and also used to read PLU programmed price and name for operator reference.
  • Page 17 User Manual CX-3500 Clerk key. Used in case of Clerk Code Entry Method, to declare start or end of operation by operator.
  • Page 18: Operating Modes

    User Manual CX-3500 3.10 OPERATING MODES ECR CX-3500 offers 4 operating modes: PRG... programming mode, in this mode, the register will allow programming operations REG... registration mode, normal cash register operations are carried out in this mode X ....the sale totals printing mode without deleting the current readings after print-out Z ....
  • Page 19: Display

    User Manual CX-3500 3.11 DISPLAY ECR CX-3500 is equipped with two displays – CLERK and CUSTOMER display. 3.11.1 LERK DISPLAY STATUS 1) OUTSIDE SALE (if time preview is activated, the customer display also shows time or date). DURING SALE 3) PAYMENT CLOSING THE TENDER...
  • Page 20: Customer Display Status

    User Manual CX-3500 b) Change Display (entering amount received) 3.11.2 USTOMER DISPLAY STATUS 1) DURING SALE SUBTOTAL...
  • Page 21: Display Messages

    User Manual CX-3500 DISPLAY MESSAGES 4.1 STATUS NOTIFICATIONS Message Displayed Operation Registration Mode Registration operations available, REG MODE  e.g., sales registration, tenders etc. X Mode Printing of X reports X MODE    Z Mode Printing of Z reports Z MODE    Programming mode Programming options are available, PRG MODE ...
  • Page 22: Transaction Warnings

    User Manual CX-3500 4.3 TRANSACTION WARNINGS Message Displayed Explanation Wrong key sequence Press [CLEAR], check the last information FNC ERROR!  error printed and continue operation. E 11 The function is To carry out the necessary operation, clerk FNC PROHIBIT  prohibited or limited for with relevant access has to be registered.
  • Page 23: Sale Finalization Warnings

    User Manual CX-3500 Abnormal printer This is a serious ECR malfunction. Stop R PRINTER TEMP  ECR operation for a minute, then continue. head temperature If the error message persists, contact an E 25 authorised service. No connection to printer This is a serious ECR malfunction. Printer PRINTER DISCON...
  • Page 24: Memory Process Warnings

    User Manual CX-3500 Electronic journal Cannot save electronic journal. Most EJ storage error storage error probably SD card problems. Contact E 39 authorized service centre. Number of the Check price information and carry out Price too low manually entered registration repeatedly.
  • Page 25: Clerk Registration

    User Manual CX-3500 CLERK REGISTRATION ECR 3050 provides work with clerk registration, if: 1) ECR is configured for operation with clerks; 2) key [ CLERK ] must be set. Clerk log-on takes place entering the clerk code and, if requested, also the password.
  • Page 26: Operation In Registration Mode

    User Manual CX-3500 6 OPERATION IN REGISTRATION MODE The REGISTRATION MODE (Mode Lock to REG position) provides the following operations: INSIDE SALE • DEPARTMENT REGISTRATION • PLU REGISTRATION • DISCOUNT AND SURCHARGE OPERATIONS • PAYMENT REGISTRATION • ERROR CORRECTIONS •...
  • Page 27: Sale Operations

    User Manual CX-3500 7 SALE OPERATIONS 7.1 RECEIPT SAMPLE Below is a typical receipt sample with the basic sale operations included. These operations are discussed in detail in the following sections. ‹›‹›‹›‹›‹›‹›‹›‹›‹›‹›‹›‹›‹›‹›‹›‹›‹›‹› UNIWELL CORP. 1-4-32, Doshin, Kita-ku, Osaka, ECEIPT EADER...
  • Page 28: Item Registration Sample

    User Manual CX-3500 7.2 ITEM REGISTRATION SAMPLE Below a detailed item registration in the receipt is displayed.
  • Page 29: Department Registration

    User Manual CX-3500 7.3 DEPARTMENT REGISTRATION Departments in the receipt can be registered with: • PRESET PRICES • MANUALLY ENTERED PRICES • IN QUANTITY • IN MULTIPLE REGISTRATIONS • AS PRESET SINGLE REGISTRATION DEPARTMENTS The main key in department registration is...
  • Page 30: Department Registration With Preset Price

    User Manual CX-3500 7.3.1 EPARTMENT REGISTRATION WITH PRESET PRICE If the department key is pre-set, it already includes price information. These preset departments can be registered in quantity and also as multiple registrations. Example: Department → DEP 01 1.50A ← Single Registration DEP 07 4.00B...
  • Page 31: Department Registration With Manual Price

    User Manual CX-3500 7.3.2 EPARTMENT REGISTRATION WITH MANUAL PRICE Any department can be registered with manually entered prices – prices that differ from the pre-set prices or are not pre-set at all. Example: Department → DEP 01 5.00A ← Single Registration DEP 07 4 x 3.50 =...
  • Page 32: Single Item Department Registration

    User Manual CX-3500 7.3.3 INGLE EPARTMENT EGISTRATION If department is set as a single item, transaction is finalized automatically as a cash sale. Example: DEP 01 Single Item Department → 6 x 0.50 = 3.00A ------------------------------------ TOTAL EUR 3.00A ← Total CASH 3.00A...
  • Page 33: Plu Registration

    User Manual CX-3500 7.4 PLU REGISTRATION PLU codes provide easier work with the ECR. Each PLU number has assigned the item price, name and tax information to it. Implementing an item price, it can be changed inside PLU code that differs from the programmed price.
  • Page 34: Standard Plu Registration

    User Manual CX-3500 7.4.1 TANDARD REGISTRATION There are 2 ways how to register a PLU: Using any registration type it is possible to register quantity and/or multiple registrations: Example: PLU → PLU 15 1.40A ← PLU Fixed Price Registration PLU 54 Quantity Registration →...
  • Page 35: Manual Price Plu Registration

    User Manual CX-3500 7.4.2 ANUAL RICE REGISTRATION PLU can be registered, entering the price manually. Example: PLU → PLU 15 1.40A ← PLU Fixed Price Registration PLU 15 Amount Registration → 2 x 2.00 = 4.00A ← Manual Price Registration...
  • Page 36: Single Item Plu Registration

    User Manual CX-3500 7.4.3 PLU R INGLE EGISTRATION If a PLU is linked to a single item department, transaction is finalized automatically as a cash sale. Such single item PLUs can be registered with manually entered prices and in the necessary quantity.
  • Page 37: Plu Name And Price Display

    User Manual CX-3500 7.4.4 NAME AND PRICE DISPLAY Anytime during sale or outside sale, check the PLU price on clerk’s display when necessary: Example: Clerk Display PLU name and price display...
  • Page 38: Discounts And Surcharges

    User Manual CX-3500 7.5 DISCOUNTS AND SURCHARGES Discounts and surcharges can be applied in: • ATES • AMOUNT Discounts and surcharges can be applied to: • ITEMS • SALES According to the ECR configuration discounts and surcharges can be pre-set to separate keys and in separate...
  • Page 39: Discounts And Surcharges For The Item Registered

    User Manual CX-3500 7.5.1 ISCOUNTS AND SURCHARGES FOR THE ITEM REGISTERED ECR discount and surcharge keys, can have a pre-set rate or amount, as well as they can be used for performing the function in general and entering the rate and amount manually.
  • Page 40: Discounts And Surcharges For Sale

    User Manual CX-3500 7.5.2 ISCOUNTS AND URCHARGES FOR SALE As for a single item registered, the discount can be applied to the sale as well. It can be preset or entered manually. Example: subtotal percent discount, manual rate entered DEP 01 10.00A...
  • Page 41: Payments

    User Manual CX-3500 7.6 PAYMENTS Payments are used to finalise sales. ECR provides different types of payment media that have to be pre-set: • CASH TENDERS • CASH TENDERS CHARGE CHECK CREDIT etc.) • IF THE ECR HAS BEEN CORRESPONDINGLY CONFIGURED...
  • Page 42: Cash Tenders

    User Manual CX-3500 7.6.1 ENDERS Most common way to finalize sale is using cash payment. Sale can be finalized by cash totalled or cash tendered. In case of amount tendered payment method, the change amount is printed on receipt and displayed on the display.
  • Page 43: Non-Cash Tenders

    User Manual CX-3500 7.6.2 ENDERS Finishing registration and using non-cash media, the non-cash payment is individually configured according to ECR operation requirements, for example [ CARD ], [ CREDIT ], [ CHARGE ]. In such cases the tender is closed with additionally programmed functional non-cash payment key. The amount tendered can be entered if the media type is correspondingly configured.
  • Page 44: Split Tenders

    User Manual CX-3500 7.6.3 PLIT ENDERS When finishing registration, ECR allows splitting tender, using multiple payment media – cash and other payment types (e.g., credit card, cheque, gift certificate). Split tender using multiple payment types: According to the situation the necessary payment media can be applied variously.
  • Page 45: Currency Tenders

    User Manual CX-3500 7.6.4 C URRENCY TENDERS ECR 3050 payment media keys can be configured also in other currencies. When registering the payment in the necessary currency, the tendered amount entry is obligatory. Payments in currencies can be carried out also as split tenders, in different currencies and by different payment types, within the configured options.
  • Page 46: Error Corrections

    User Manual CX-3500 7.7 ERROR CORRECTIONS ECR provides the following correction functions: • CLEAR ERROR CONDITION • CLEAR NON REGISTERED ENTRIES Error correct, used to cancel: • LAST ENTERED REGISTRATION • LAST ENTERED CHARACTER BACKSPACE FUNCTION Void used to cancel: •...
  • Page 47: Last Entered Item Cancel

    User Manual CX-3500 7.7.1 NTERED ANCEL is used to cancel the last registration. Example: DEP 05 5.00A Last Item Error Correct → ** EC ** DEP 05 -5.00A Sample issued in last item error correct operation...
  • Page 48: Previous Registration Cancel

    User Manual CX-3500 7.7.2 REVIOUS EGISTRATION ANCEL is used to cancel registration in an unfinished sale. (Correction is not available, if a new operation is begun.) Example: PLU 11 5.00 A PLU 56 3.50 A Previous Item Error Correct →...
  • Page 49: Return Operations

    User Manual CX-3500 7.8 RETURN OPERATIONS key is used to register the returned items and return money for them to the customer. Key [RETURN] has to be pressed prior each return registration. Example: ECR S/N: 00000000 #00000043 CLERK JANE ** RETURN ** ←...
  • Page 50: Non-Add Number Print

    User Manual CX-3500 7.9 NON-ADD NUMBER PRINT This function is used to print numeric information on the receipt. Example: PLU 16 3.00A 354286 # ← Non-Add Number Sample issued in non-add number print In case of mistake, to delete the last entered character press:...
  • Page 51: Non-Add Text Comment Print

    User Manual CX-3500 7.10 NON-ADD TEXT COMMENT PRINT This function is used to print comment line on receipt (anytime, inside the sale). The comment line can be up to 34 characters long. To enter requisites or other information longer than 34 symbols, enter several lines according to the provided algorithm.
  • Page 52: Outside Sale Operations

    User Manual CX-3500 8 OUTSIDE SALE OPERATIONS Operations outside sale do not produce any items being registered in the receipt. These operations include: • IME AND DATE DISPLAY • ALE OPERATION OPTIONAL EQUIPMENT • AST RECEIPT COPY PRINT • ECEIVED ON ACCOUNT •...
  • Page 53: Time And Date Display

    User Manual CX-3500 8.1 TIME AND DATE DISPLAY To see date and time on display, press key: To return to the starting position, press key: Time and date display on clerk display If time display is activated, then also the client display shows the time.
  • Page 54: No Sale Operations (Optional Equipment)

    User Manual CX-3500 8.2 NO SALE OPERATIONS (OPTIONAL EQUIPMENT) If the cash register is equipped with the optional drawer, a no sale operation opens the cash drawer, for example, for giving change, testing the receipt/journal print operation etc. However, the financial report records the no-sale activity count.
  • Page 55: Last Receipt Copy Print

    User Manual CX-3500 8.3 LAST RECEIPT COPY PRINT To print a copy of the last registered transaction, press: ** RECEIPT COPY ** ← Copy indication ECR S/N: 00000000 #00000043 CLERK JANE DEP 01 5.50A TOTAL EUR 5.50 CASH 5.50 Date →...
  • Page 56: Received On Account

    User Manual CX-3500 8.4 RECEIVED ON ACCOUNT This function is used to register money which is added to the drawer outside the sale. After this operation amount of payment media in the drawer is increased. Example: ECR S/N: 00000000 #00000043...
  • Page 57: Paid-Out Operations

    User Manual CX-3500 8.5 PAID-OUT OPERATIONS This function is used to register amount of money which is taken out from the drawer for registration. This function reduces drawer’s content. This operation can be used in case of money collection. Example:...
  • Page 58: Reports

    User Manual CX-3500 REPORTS X - Read Reports are printed, without zeroing the current readings Z - Reset Reports are printed, the current readings are set to zero. 1 - daily 2 – periodic Reports in both modes have equal formats – only the X or Z report mode symbols are different.
  • Page 59: Report Printing Commands

    User Manual CX-3500 Be sure to issue all the necessary read reports sales data before executing any reset reports. To cancel report printing, press key …………… 9.1 REPORT PRINTING COMMANDS REPORT MODE KEY SEQUENCE Financial report 01 [CASH] Accumulative report...
  • Page 60: Fiscal Report Commands

    User Manual CX-3500 9.2 FISCAL REPORT COMMANDS REPORT MODE KEY SEQUENCE Fiscal memory dump report (starting Z #) [#/NS] (end Z #)[#/NS] by 2 report numbers, detailed 51 [CASH] Fiscal memory dump report (starting date DDMMYY) [#/NS] (end DATE DDMMYY) [#/NS]...
  • Page 61: Financial Report

    User Manual CX-3500 9.3 FINANCIAL REPORT ‹›‹›‹›‹›‹›‹›‹›‹›‹›‹›‹›‹›‹›‹›‹›‹›‹›‹› UNIWELL CORP. Receipt header → 1-4-32, Doshin, Kita-ku, Osaka 530-0035, JAPAN +81-6-6353-7021 ‹›‹›‹›‹›‹›‹›‹›‹›‹›‹›‹›‹›‹›‹›‹›‹›‹›‹› ECR S/N: 00000000 ← ECR Number #00000043 ← Receipt number ------------------------------------ Financial Report → FINANCIAL REPORT Z1:0001 ← Report mode, number ------------------------------------ Tax Information →...
  • Page 62 User Manual CX-3500 ------------------------------------ Discounts/Surcharges → DISCOUNTS/SURCHARGES ------------------------------------ DISCOUNT 1 %- 10.00% ← Name, Preset Discount Rate -15.03 ← Quantity, Amount DISCOUNT 2 (-) 1.00 ← Name, Preset Discount Amount -3.00 ← Quantity, Amount SURCHARGE %+ 15.00% ← Name, Surcharge Rate 11.28...
  • Page 63: Department Report

    User Manual CX-3500 9.4 DEPARTMENT REPORT ‹›‹›‹›‹›‹›‹›‹›‹›‹›‹›‹›‹›‹›‹›‹›‹›‹›‹› ECR S/N: 00000000 Receipt header → #00000043 ← Report mode ------------------------------------ Department Report → DEPARTMENTS ------------------------------------ DEP 01 56.000 423.41 ← Department, Quantity, Amount DEP 02 16.000 1025.71 ← Department, Quantity, Amount DEP 03 7.000...
  • Page 64: Plu Report

    User Manual CX-3500 9.5 PLU REPORT ‹›‹›‹›‹›‹›‹›‹›‹›‹›‹›‹›‹›‹›‹›‹›‹›‹›‹› ECR S/N: 00000000 Receipt Header → #00000043 CLERK01 ← Report mode ------------------------------------ PLU Report → ------------------------------------ ← PLU Code CHOCOLATE 2.000 10.00 ← PLU Name, Quantity, Amount ICE-CREAM 20.000 122.45 WINE 25.00 250.00 MILK -2.000...
  • Page 65: Hourly Report

    User Manual CX-3500 9.6 HOURLY REPORT ‹›‹›‹›‹›‹›‹›‹›‹›‹›‹›‹›‹›‹›‹›‹›‹›‹›‹› ECR S/N: 00000000 #00000043 Receipt header → CLERK01 ← Report mode ------------------------------------ HOURLY Hourly Report → ------------------------------------ 14:00-14:59 1478.54 ← Period, Quantity, Amount 15:00-15:59 15.56 16:00-16:59 207.61 17:00-17:59 46.30 Receipt Footer → 24.07.2010.
  • Page 66: Drawer Report

    User Manual CX-3500 9.7 DRAWER REPORT ‹›‹›‹›‹›‹›‹›‹›‹›‹›‹›‹›‹›‹›‹›‹›‹›‹›‹› ECR S/N: 00000000 Receipt header → #00000043 CLERK01 ← Report mode ------------------------------------ Media In Drawer → IN DRAWER ------------------------------------ CASH EUR 503.48 ← Cash in Drawer CASH EUR 52.70 ( = LVL 37.04 ) CREDIT EUR 994.00...
  • Page 67: Clerk Report

    User Manual CX-3500 9.8 CLERK REPORT ‹›‹›‹›‹›‹›‹›‹›‹›‹›‹›‹›‹›‹›‹›‹›‹›‹›‹› ECR S/N: 00000000 → #00000043 Receipt header CLERK01 ← Report mode ------------------------------------ CLERK ------------------------------------ ← Clerk ID# (Name) CLERK 01 (ANN) GROSS SALES 31.95 ← Gross Sales, Quantity, Total NET SALES 34.39 ← Net Sales CANCELED TRN 0.00...

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