Paper Jam In Front Of Finisher: #H2-5032 - Samsung CLX-8640 series Service Manual

Color laser mfp
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► Error Code
H2-5032
► Error message

Paper jam in front of finisher: #H2-5032

► Symptom
Sheet not leaving finisher paper path section.
► Troubleshooting method
Check if there is any paper on the finisher, the IOT paper path. Remove it if there is.
If the error still occurs, check the followings.
1) Check if the Finisher of the interface cable(JC81-03470A) should be connected with the IOT.
a) Power of the IOT Off.
b) IOT and Finisher of the interface cable(JC81-03470A) is connected.
c) Power of the IOT On.
2) Is the LEDs of the Main Control Board (JC81–07242A) working?
<Open the Bottom cover (SJ10 6160) of Finisher >
a) The Finisher of the
b) Red, yellow color LED is ON, and Green LED flickers
c) Replace the Finisher main control board(JC81–07242A).
3) Is the Finisher Entrance Sensor(S2) working?
a) Check if the Entrance sensor actuator(SJ10 2384) is abnormality.
b) Check if the connector (SJ10 8350)of Finisher entrance sensor(S2) is disconnected.
c) Check if the connector(JR10 8320) J7 on the Finisher main board(JC81–07242A) is disconnected.
d) Check for continuity in the wire harness and whether the harness is damaged(SJ10 8350, JR10 8320), replace it
if required.
e) Replace the Finisher input sensor(S2).
Copyright© 1995-2013 SAMSUNG. All rights reserved.
Door(JC63-03941A,
JC81-07249B) should remain closed to all.
4. Troubleshooting
4-190

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Clx-8640ndClx-8650 seriesClx-8650nd

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