DirecTV GenieGO Gen 1 Installation Manual page 7

DIRECTV GenieGO
TM
GenieGO (gen 1) LED Table
Status LED
Off
Off
Off
Blinking White
White
Red
blinking amber
Amber
Amber
Amber
Amber
Blue
Blinking Blue
Pulsating Blue
Solid Green
Blinking Green
* Firmware Update
The GenieGO (gen 1) Status LED light blinks amber when the firmware update is in process.
GenieGO Gen1
Network LED Activity LED
Off Off No Power
Blue Blue Firmware update
Blue Blinking Blue Firmware update
Blue Blue Bootup sequence
Bootup sequence
Off Off
Any Any Defective unit�
any any Firmware update *
Off Off Network/Head end Connection
Issue�
Off Blinking Blue Network/Head end Connection
Issue�
Off Blue Network/Head end (NS)
Communication Issue�
Blue Off No HD-DVRs detected
Blue Blue, Blinking Normal operation
Blue
Blue Blue, Blinking Normal operation
Blue
Blue Blue, Blinking Normal operation
Blue
Any Any Warning period before
restoring factory defaults
Any Any Firmware log uploading
Issue
Check the power connection�
Possible firmware update. Let the GenieGO complete the update.
Possible firmware update. Let the GenieGO complete the update.
No action required�
No action required�
Defective unit� The customer needs to replace GenieGO
GenieGO is getting a firmware update. No action required. let the
GenieGO complete the Update.
Internet connection issue� Verify network connections�
Internet connection issue� Verify network connections�
Internet connection issue� Verify network connections�
Verify network connections and installation (this includes GenieGO
and HD-DVRs)�
No action required�
No action required�
No action required�
Press reset button > 10 seconds
No action required�
LED Table
Gen 1
Action
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