DirecTV GenieGO Gen 1 Installation Manual page 19

DIRECTV GenieGO
6. If the setup fails for any reason, the appropriate screen should
appear. For example, if the router cannot be identified or the
router cannot be automatically configured, the customer will
be presented with a list of routers to choose from and will be
prompted for the router's login information.
"So, it looks like the GenieGO couldn't identify or automatically
configure your router. This means we will have to manually set up
your router. Like we did with the software download, I can do this
for you, but you will need to enter your login information when it
asks for it.
Or you can do the steps yourself, and I can help you out where you
may have questions."
Interacting with the Customer
Router Configuration
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