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Related Manuals for DirecTV HD Receiver
Summary of Contents for DirecTV HD Receiver
- Page 1 NON-DVR RECEIVERS NON-DVR RECEIVERS USER GUIDE USER GUIDE DIRECTV HD RECEIVER DIRECTV HD RECEIVER ® ® DIRECTV STANDARD RECEIVER DIRECTV STANDARD RECEIVER ® ®...
- Page 2 Your receiver is ENERGY STAR qualified, giving you the benefit of saving energy and helping our environment (This may not apply to older models). When used in conjunction with a DIRECTV subscription, this receiver meets ENERGY STAR criteria without requiring the consumer to take any additional...
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Page 3: Welcome To The Directv Family
If you want a quick overview of your system, read Chapter 1, Quick Start. Detailed information starts in Chapter 2. This user guide applies to the DIRECTV HD Receiver and the DIRECTV Receiver. Because this user guide ®... -
Page 4: Table Of Contents
TAB LE OF CO NTE N TS TAB L E OF C ON TE NTS DIRECTV Cinema and Pay Per View Events ......21 Welcome to the DIRECTV Family ........3 ™ Main Menu ................22 Product Information ...........7 Safety & Care ..............8... - Page 5 Manual Autotunes ..............37 Setup and Activation ..........68 ....Caller ID ..........38 Guided Setup ................68 TVmail (Messages) ............39 Activate Your DIRECTV Service ..........68 ® Programming Your Remote Control ......69 Parental, Fav’s & Setup ..........40 Parental Controls ..............40 Favorite Channels ..............46 CHAPTER 4: TROUBLESHOOTING System Setup ................47...
- Page 6 Appendix 1: Receivers Front and Back Panel ..106 High -Definition Receiver .............106 DIRECTV Protection Plan ..........89 Standard-Definition Receiver ..........110 FCC Customer Information ........90 Appendix 2: How to Network Your HD Receiver ..114 Terms & Conditions for Use of Software ....94 Appendix 3: About High-Definition ......122 INDEX ..............128...
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Page 7: Product Information
Product Information Keep your receipt to obtain warranty parts and service and for proof of acquisition. Attach it here and record the serial and model numbers in case you need them. *These numbers are typically located behind the card door on the front panel of your receiver. Model No. -
Page 8: Safety & Care
Safety & Care Your DIRECTV ® Receiver has been designed and manufactured to stringent quality and safety standards. You should, however, be aware of the following important precautions for safe and optimal use of the equipment. Meaning of symbols printed on the rear panel of the product: This symbol indicates that dangerous voltage consisting a risk of electric shock is present within this unit. - Page 9 Blocking the airflow to the unit could impair performance or damage your receiver and other components. electric shock, do not expose this product • Do not stack electronic components or other objects on top of the DIRECTV ® Receiver. Also, do not stack the receiver on top of a to rain or moisture.
- Page 10 DIRECTV USER GUIDE - HD & SD STANDARD RECEIVERS...
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Page 11: Chapter 1: Quick Start
CHAPTER 1 - QUICK START USING YOUR REMOTE CONTROL ........12 VIEWING LIVE TELEVISION ...........14... -
Page 12: Using Your Remote Control
Note: Each time you press a button, a green light at the top of the remote flashes. If the light flashes several times for just one press, it means the batteries (size AA) are getting low and need to be replaced. These two buttons turn your TV and DIRECTV Receiver on or off ®... -
Page 13: Navigation And Destination Buttons
Press the GUIDE button to go to the program guide screen. Press the ACTIVE button to go to the DIRECTV Interactive Services home page. The LIST button takes you to the To Do List. See Chapter 2, “Manage Autotunes” for details. Press EXIT to get out of any menu screen and return to live TV. -
Page 14: Viewing Live Television
To tune to a program that’s on now, highlight the title and press SELECT. If you select a program airing in the future, the program’s Info Screen displays with a detailed description and other options such as, Autotune. DIRECTV USER GUIDE - HD & SD STANDARD RECEIVERS... -
Page 15: Local Channels
Viewing Live Television Local Channels Your DIRECTV-provided local channels can be found in the guide from channel numbers 2 through 69. If you have HD, depending on your local market, you may see an HD and/or SD version of a local channel. -
Page 16: Hd & Sd Channels
Viewing Live Television HD and SD Channels DIRECTV has a tremendous offering of HD channels and they are spread throughout the guide. To find them, look for HD after the channel call sign (i.e. STZHD or CNNHD) in the channel column of the guide and also look for HD after the program title in the guide. -
Page 17: Guide Banners
3D Channels High -Definition Receivers Just like the 3D experience in movie theatres, DIRECTV 3D make you Note: There is no separate 3D fee but DIRECTV 3D feel like you could reach out and touch whatever you’re watching. Just programming is broadcast in HD and requires HD Access, HD... -
Page 18: Mini Guide
GREEN button to hear it. Press the YELLOW button to display the Live TV Options menu. See Chapter 2 for details. Shortcut hints DIRECTV USER GUIDE - HD & SD STANDARD RECEIVERS... -
Page 19: Interactive Channels
Viewing Live Television Interactive Channels Interactive channels are unique. In addition to video and audio, they also contain a software application that lets you interact with what you see on screen. When accessing these channels you will have to wait a few seconds for the software to download. - Page 20 Look for an on-screen popup that lets you know when interactive content is available and follow the on-screen instructions to use the interactive features. DIRECTV USER GUIDE - HD & SD STANDARD RECEIVERS...
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Page 21: Directv Cinema ™ And Pay Per View Events
To cancel a purchase, press MENU, then select “Manage Autotunes,” then “Purchases.” Select the program, then select “Cancel PPV” to delete it. Note: You can also order your DIRECTV Cinema™ movies and Pay Per View events on the Internet at directv.com. Quick Start... -
Page 22: Main Menu
Press MENU on your remote to see the main menu. Press MENU again (or EXIT) to make it go away. HD Receivers Menu Note: Menu options may vary by receiver model. SD Receivers Menu DIRECTV USER GUIDE - HD & SD STANDARD RECEIVERS... -
Page 23: Chapter 2: Detailed Information
MAIN MENU - OVERVIEW ............31 SEARCH FOR SHOWS ............32 MANAGE AUTOTUNES ............36 CALLER ID ................38 TVMAIL (MESSAGES) ............39 PARENTAL, FAV’S & SETUP ..........40 PARENTAL CONTROLS ..........40 FAVORITE CHANNELS ..........46 SYSTEM SETUP ............47 HELP TOPICS AND FAQS .............57 DIRECTV WHOLE-HOME DVR SERVICE ......58 ®... -
Page 24: Program Guide Features And Options
Note: Since the filtering is temporary, it only lasts as long as you keep the program guide up on the screen. Look here to see how the guide is being filtered. DIRECTV USER GUIDE - HD & SD STANDARD RECEIVERS... -
Page 25: Guide Options
Select “Jump to a date & time” to quickly go to a future date and time in the guide. Change Favorites List By default, your program guide displays all channels offered by DIRECTV, some of which may not be in your programming package. “Change favorites list”... -
Page 26: Special Feature: Channel Program List
ARROW buttons to navigate up or down the list or use the CHAN UP/DOWN button to page through the list. Highlight a show in the list and press INFO to get more information about it. Select “Done” to return to the guide. DIRECTV USER GUIDE - HD & SD STANDARD RECEIVERS... -
Page 27: Live Tv Features And Options
Sports blackouts, a long time source of frustration and confusion for sports fans, occur when a sporting event is not televised in a certain area. But thanks to DIRECTV’s cutting-edge technology, whenever you tune to a channel with a blacked-out game, GameSearch recognizes the ™... -
Page 28: Live Tv Options
-Definition Receivers Displays an on screen transcription of a program’s soundtrack. Select “DIRECTV Subtitling” or “Closed Captioning” to toggle it ON or OFF. Both options display the same text so only one or the other can be “ON” at a time. The display format is the only difference so check out both to determine your preference. - Page 29 High -Definition Receivers If you have an HD receiver, you can also choose “Channels I Get” to see only the channels that are in your DIRECTV Programming package. You can also choose Edit Settings if you want to create a new favorites list.
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Page 30: Main Menu - Overview
Autotune by channel and time. SD Receivers Menu TVmail Messages from DIRECTV about new features and services, free previews as well as, tips & tricks. Caller ID Contains a log of phone calls into your home (assuming you have connected a land line and purchased Caller ID phone service from your telephone provider). - Page 31 High -Definition Receivers A list of help topics and frequently asked questions that explain how to use your DIRECTV Receiver. Note: On High-Definition Receivers (except model H20) “Help” can be found under “Parental, Fav’s & Setup.” For model H20, select “Customer Care & Help” and then select “Help”.
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Page 32: Search For Shows
Because your title can appear on several channels, it may have a folder icon next to it. Press SELECT on the show to bring up the information screen. DIRECTV USER GUIDE - HD & SD STANDARD RECEIVERS... -
Page 33: Search By Person
The Search by Channel feature lets you type in a channel name to find it instead of surfing through the large DIRECTV Program Guide. Enter the first few letters of the channel name. In this case we typed in “BL” to find Bloomberg. Select your desired channel from the list on the right you will get a list of the shows scheduled on that channel. -
Page 34: Search By Keyword
You can enter a phrase (for example “Wild Cats”), but it must be an exact match to the program guide information to appear in the search results. Usually, it is better to use single words. DIRECTV USER GUIDE - HD & SD STANDARD RECEIVERS... -
Page 35: Recent Searches
Search for Shows Recent Searches This handy feature lets you go back to a list of your 25 most recent searches in case you want to update or reuse a search you used previously. Detailed Information Chapter 2 -... -
Page 36: Manage Autotunes
You can use this screen to make sure your autotunes are properly scheduled or to cancel scheduled autotunes. Canceling autotunes is easy. Simply highlight the show you want to cancel and press the RED button on the remote. DIRECTV USER GUIDE - HD & SD STANDARD RECEIVERS... -
Page 37: History
Manage Autotunes History Provides status information for every autotune scheduled, whether they were tuned, canceled or deleted. If you think something should have been autotuned, but wasn’t, check here to look for an explanation. Purchases Provides status information for all Pay Per View programs that were bought and, if viewed, the date and time. -
Page 38: Caller Id
Press MENU, select “TVmail & Caller ID,” then “Turn On Notices.” To display your Call Log, select “TVmail & Caller ID,” select “Edit Settings”, then select “Caller ID.” DIRECTV USER GUIDE - HD & SD STANDARD RECEIVERS... -
Page 39: Tvmail (Messages)
TVmail TVmail DIRECTV sends messages to you via satellite for important news items or special promotions. We also summarize important software changes or new features that we download to your receiver. When you have new mail, the “envelope” message icon will appear in the channel banner of any program you are watching. -
Page 40: Parental Fav's & Setup
Parental Fav’s & Setup Selecting “Parental, Fav’s & Setup” in the “main menu” displays a submenu of items that lets you customize and adjust your DIRECTV viewing experience. • You can choose “Parental Controls” to limit what ratings your children are allowed to watch, how much they can spend for Pay Per View shows or even what hours they can watch DIRECTV Programming. - Page 41 Parental, Fav’s & Setup - Parental Controls Adult Channels Select “Adult Channels” then press SELECT again to completely hide adult channels in the program guide, Manage Recordings screens, and when channel surfing. Pressing SELECT on “Show Adult” toggles between Show Adult and Hide Adult. Ratings Limits The Ratings feature lets you set ratings limits for Movies, TV and unrated shows.
- Page 42 Use “Block All” or “Allow All” to save time if you wish to affect a large number of channels. DIRECTV USER GUIDE - HD & SD STANDARD RECEIVERS...
- Page 43 Parental, Fav’s & Setup - Parental Controls Spending Limit The Spending Limit feature lets you enter a dollar limit on the amount that can be spent on a single purchase or Pay Per View Event. From the left menu, select Spending Limit. Simply key in the amount using the numbers on your remote.
- Page 44 Temporarily or permanently unlocking a restriction is easy. To temporarily unlock a particular program: When any controls are currently activated, “Unlock Now” will appear if you try to tune to a restricted program. Select “Unlock Now” and enter the passcode. DIRECTV USER GUIDE - HD & SD STANDARD RECEIVERS...
- Page 45 Parental, Fav’s & Setup - Parental Controls For more unlock options: Press MENU, then select “Parental Fav’s & Setup,” then select “Parental Controls.” Various options for removing restrictions temporarily or permanently will appear. Select one and enter your passcode. Note: If you have Parental Controls set and temporarily unlocked, turning the receiver off will turn the parental controls back on.
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Page 46: Favorite Channels
High -Definition Receivers If you have an HD receiver, you can also choose “Channels I Get” to see only the channels that are in your DIRECTV Programming package. Access the Favorites feature from the main menu, the guide, or live TV. From the main menu, select “Parental, Fav’s &... -
Page 47: System Setup
Parental, Fav’s & Setup - System Setup System Setup Press MENU select “Parental, Fav’s & Setup” and then select “System Setup.” The system setup screen provides your basic system information: receiver model, receiver ID, access card number and software version. From this screen you can access the “Info &... - Page 48 Scrolling Effects: Turn scrolling effects on or off. This affects the appearance of large text areas when they scroll. Banner Time: Set the channel banner time to determine how quickly the banner disappears after moving to a new channel. DIRECTV USER GUIDE - HD & SD STANDARD RECEIVERS...
- Page 49 Parental, Fav’s & Setup - System Setup -Captioning High -Definition Receivers On High-Definition receivers, select “Captioning” to turn closed captioning on or off, and to select the font style, size and color for the display of captions. -Clock Select “Clock” (or “Time Zone” on Standard-Definition Receivers) to set your time zone and whether you want the receiver to show Daylight Savings time or not.
- Page 50 Digital icon in the program description and Channel Banner. ® HD Channels include 5.1 surround sound when available from the programmer. Additional equipment is required and sold separately. “Dolby” and the double-D symbol are trademarks of Dolby Laboratories. DIRECTV USER GUIDE - HD & SD STANDARD RECEIVERS...
- Page 51 Parental, Fav’s & Setup - System Setup HDTV Select “HDTV” and then select either “Video”, “TV Ratio” or “TV Resolution”. Before you get started, you may want to review Appendix 3, About High-Definition, which describes HD formats and resolutions. -Video Set your preference for the following screen options: Native, Screen Format and Bar Color.
- Page 52 To find the resolutions your TV supports, check the user’s guide that came with your TV. If you select a resolution your TV doesn’t support, the receiver will reset the setting after a few seconds. DIRECTV USER GUIDE - HD & SD STANDARD RECEIVERS...
- Page 53 Remote Control When the MODE switch on your remote is in the left-most position, it controls your DIRECTV receiver. However, you can also program the AV1, AV2 and TV positions to control other equipment such as your TV, DVD, VCR or Stereo. From System Setup, select “Remote Control” and then “Program Remote.”...
- Page 54 Certain remote control models feature RF (radio frequency) capability. Refer to the model number printed on the top left corner of your DIRECTV Remote Control. Look for the letter(s) “R” or “RB” at the end of the model number which indicates that the remote supports radio frequency.
- Page 55 Whole-Home High -Definition Receivers If you’re using DIRECTV Whole-Home DVR service use this option ® to name this receiver location. To learn more, read the “DIRECTV ® Whole-Home DVR service” section at the end of this chapter. Access Card Standard -Definition Receivers Do not select Access Card unless you have a new access card provided by DIRECTV.
- Page 56 Guided Setup. WARNING: All your recordings will be erased from the hard drive! Note: If Parental Controls are locked, you must enter your password to reset the receiver. DIRECTV USER GUIDE - HD & SD STANDARD RECEIVERS...
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Page 57: Help Topics And Faqs (High-Definition Receivers Only)
Help Topics and FAQs High -Definition Receivers If you have an HD receiver you can access a list of Help topics and Frequently Asked Questions (FAQ) that explain how to use your DIRECTV Receiver. Press MENU, then select “Parental, Fav’s &... -
Page 58: Directv ® Whole-Home Dvr Service
® Whole-Home DVR service functionality, you need a DIRECTV Plus HD DVR receiver (models HR24, HR20-HR23 with DECA), a second Whole-Home-capable receiver (models H24, HR24, H21, H23, HR20- HR23 with DECA), a SWiM network, HD Access, DVR service and DIRECTV ®... - Page 59 DIRECTV Whole-Home DVR Service ® High -Definition Receivers 2. Activate DIRECTV Whole-Home DVR service: ® Once DIRECTV Whole-Home DVR service is activated on your account, ® press the LIST button on your remote. The message on the right will display, confirming the service has been enabled. Select “Continue”.
- Page 60 5. View Status: To view the Whole-Home status for all your connected HD DVRs, press MENU, select “Parental, Fav’s & Setup,” “System Setup,” “Whole-Home” and then “Status.” This screen indicates if DIRECTV Whole-Home DVR service is ® authorized, as well as the Playlist sharing settings for all networked HD DVRs.
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Page 61: Record Programs
Tip: Adding a second HD DVR to your DIRECTV System ® doubles your recording capacity. Don’t worry about having If you’re in a room with an HD DVR, and you’ve authorized DIRECTV Whole- ® to remember which DVR you recorded your shows on. - Page 62 DIRECTV Whole-Home DVR Service ® High -Definition Receivers Recordings can only be managed from the HD DVR receiver that recorded the show (even if they were originally requested from a Non- DVR receiver). In order to check the status of scheduled recordings on the To Do List or to change the priority of a series you’ve scheduled...
- Page 63 CHAPTER 3 - CONNECTIONS FOR TV AND AUXILIARY EQUIPMENT CONNECTIONS ..............64 SETUP AND ACTIVATION ...........68 PROGRAMMING YOUR REMOTE CONTROL .......69...
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Page 64: Chapter 3: Connections For Tv And Auxiliary Equipment
Connecting your receiver to a land-based telephone line saves you money because it allows you to purchase Pay Per View movies and special events without calling DIRECTV to order. It is required for sports package subscriptions and is also used to enhance the interactive features available on our interactive channels. -
Page 65: Video Connections
Connections All of the video and audio outputs on your receiver offer good quality. Pick one of each WARNING: from the list below, based on the connectors your receiver and TV support; they are listed Do not connect your receiver (or any other in order, with the highest quality options at the top of each list. - Page 66 This example also shows using a VCR or DVD burner with RCA audio and component video connectors. Surround System DIRECTV HD Receiver ® DIRECTV HD Receiver ® Example: TV with Component Video Connectors...
- Page 67 VCR/DVD Burner This example also shows using a VCR or DVD burner with RCA audio and component video connectors. DIRECTV HD Receiver ® Surround System Example: TV with S-Video Connector Television Here is an example of a TV that has an S-Video connector as the...
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Page 68: Setup And Activation
® Once all the setup processes are complete, all that’s left to do is activate your DIRECTV service. Before you make the call, be sure to: Have on hand your service address, social security number and a valid major credit card. -
Page 69: Programming Your Remote Control
Programming Your Remote Control Programming Your Remote Control You can program the DIRECTV Remote Control to operate your TV power, volume and mute, additional equipment such as a DVD, VCR, stereo, or a second TV or DIRECTV Receiver. ® Press MENU to display the on-screen Menu. - Page 70 DIRECTV USER GUIDE - HD & SD STANDARD RECEIVERS...
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Page 71: Chapter 4: Troubleshooting
CHAPTER 4 - TROUBLESHOOTING TROUBLESHOOTING TIPS ..........72 DIRECTV RECEIVER OR TV PROBLEMS ......74 ® REMOTE CONTROL PROBLEMS ........82 RUNNING THE SYSTEM TEST ...........83... -
Page 72: Troubleshooting Tips
Troubleshooting Tips Resetting / Reauthorizing Your Receiver Many problems can be corrected by performing a simple reset of the DIRECTV Receiver. If you experience frozen audio or video, a blank ® screen, or the system won’t respond to front panel button or remote button presses try one of these:... -
Page 73: On-Screen Error Messages
System Software Updates DIRECTV periodically sends system software updates to your receiver to improve performance and upgrade features and functions. These updates will occur automatically, usually at times when the receiver would likely be turned off. If your receiver is on when an update is sent, you will see an on-screen message and you may experience a disruption in reception for a few minutes. -
Page 74: Directv ® Receiver Or Tv Problems
• Press the TV/VCR button on the VCR remote or on the VCR’s front panel. • Press the INPUT button on the TV remote control to change video source. - If problems persist, turn off all equipment that is connected to your TV, wait a few minutes, then turn the DIRECTV Receiver back ®... -
Page 75: Troubleshooting
- Wall outlet is dead. Solution: - Make sure the remote control MODE switch is in the left-most position (DIRECTV Mode), and press PWR (power key) or press POWER button on the front panel of the receiver. - Verify that the power cord is plugged into the DIRECTV Receiver and the wall outlet. - Page 76 - Electronic protection circuit may have been activated due to a power surge. - You may have blown a circuit breaker or be experiencing a power outage. - Parental viewing limits may have been activated on your DIRECTV Receiver. ®...
- Page 77 Possible Causes: - Your TV and/or your receiver are not powered on. - Your receiver may be hooked up to the TV incorrectly. - You may be on the wrong video source for your DIRECTV Receiver. ® - You may be tuned to a channel that is not currently broadcasting, or that you don’t subscribe to.
- Page 78 - There may be an obstruction to your dish (debris, snow, ice, etc.) or a building or tree that blocks your line of sight to the satellite. - There may be a problem with the cables running from your satellite dish to your DIRECTV Receiver.
- Page 79 - To refresh your receiver information, go to directv.com, click on Customer Service, Troubleshooting, On-Screen Messages, Please Call Customer Service, ext. 721. You will need to be logged into your account on directv.com to complete this process. Troubleshooting...
- Page 80 - Change the channel on your DIRECTV Receiver. This may re-sync the audio. ® - Try replacing the cables between your surround sound system and your DIRECTV Receiver. Refer to your surround sound system’s manual for assistance. - If the issue continues, reset your DIRECTV Receiver.
- Page 81 - Verify audio cables are secure and connected correctly. - Verify that your surround sound system is working, if applicable. - If the issue continues, reset your DIRECTV Receiver. Press the RESET button behind the access panel door on the front of the ®...
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Page 82: Remote Control Problems
- Check that nothing is between the remote control and the remote sensor. - Make sure the remote control MODE switch is in the left-most position (DIRECTV Mode). Slide the MODE switch on the remote to the DIRECTV position so the remote will control the DIRECTV Receiver. -
Page 83: Running The System Test
Running the System Test The System Test allows you to run a basic diagnostics check on your DIRECTV Receiver. If you are experiencing any trouble with your receiver, run the system test. It will also allow you to get your access card and receiver ID numbers or to initiate diagnostic procedures on your digital satellite receiver. - Page 84 DIRECTV USER GUIDE - HD & SD STANDARD RECEIVERS...
- Page 85 CHAPTER 5 - WARRANTY AND OTHER INFORMATION LIMITED 90-DAY WARRANTY ..........86 DIRECTV PROTECTION PLAN ..........89 FCC CUSTOMER INFORMATION ..........90 TERMS & CONDITIONS FOR USE OF SOFTWARE ....94...
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Page 86: Limited 90-Day Warranty
UNITED STATES AND ANY SUCH USE VOIDS THIS WARRANTY. What is Covered? Warranty coverage begins the day you acquire the product. For ninety (90) days from the acquisition date, at the option of DIRECTV, the DIRECTV Receiver will be repaired or replaced with a new, repaired, refurbished or comparable product (whichever is deemed necessary) ®... -
Page 87: Before Requesting Repair Service
Any modifications or other changes to the product, including but not limited to software or hardware modification in any way other than as expressly authorized by DIRECTV will void this limited warranty. Except in the case of hardware or software provided by DIRECTV, installing software modifications, “hacks”... - Page 88 Limited 90-Day Warranty To Get Out-of-Warranty Service... To obtain out-of-warranty service contact DIRECTV at 1-800-DIRECTV for information on the possibility of and any costs for repair or replacement of out-of-warranty products. ALL WARRANTIES IMPLIED BY LAW, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE EXPRESSLY LIMITED TO THE DURATION OF THIS EXPRESS LIMITED WARRANTY.
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Page 89: Directv Protection Plan
DIRECTV where authorized by law. Certain limitations may apply. Pricing, terms and conditions of the DIRECTV PROTECTION PLAN are subject to change. Full terms and conditions will be mailed to you prior to service billing and are available at directv.com/protection. -
Page 90: Fcc Customer Information
El Segundo, CA 90245 1-800-DIRECTV • Trade Name: DIRECTV • Type of Equipment: DIRECTV Satellite Receiver • Model Numbers: D or H Federal Communications Commission (FCC): This equipment complies with both Part 15 and Part 68 of the FCC rules. - Page 91 • Increase the separation between the equipment and the DIRECTV Receiver. ® • Connect the equipment into an outlet on a circuit different from that to which the DIRECTV Receiver is connected. ® • Consult the dealer or an experienced radio/TV technician for help.
- Page 92 The REN for this product is part of the product identifier that has the format US: AAAEQ##TXXXX. The digits represented by ## are the REN without the decimal point (e.g., 03 is a REN of 0.3). If this DIRECTV Receiver causes harm to the telephone network, the telephone company will notify you in advance that temporary ®...
- Page 93 FCC Customer Information If trouble is experienced with this unit, for repair or warranty information, please contact DIRECTV Customer Care at the address and phone number listed below. If the equipment is causing harm to the network, the telephone company may request that you disconnect the equipment until the problem is resolved.
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Page 94: Terms & Conditions For Use Of Software
Receiver may be made directly available to you by the providers thereof. The source code to certain software subject to the GNU GPL and other open source licenses that is used in connection with the Receiver is made available to you by DIRECTV following the written request to DIRECTV. - Page 95 C. Ownership of Software and Reservation of Rights The Software is licensed, not sold, to you for use only under the terms of this license agreement, DIRECTV is NOT transferring title or any ownership rights in the Software to you and DIRECTV and its suppliers reserve all rights not expressly granted to you. Except as stated above, this license agreement does not grant to you any intellectual property rights in the Software.
- Page 96 Certain additional terms and information for the Software and certain third party software (including the text of licenses applicable to any free, open source and other similar software that may be included in the Software) may be found in the DIRECTV website located at www.directv.com, and the GNU website located at www.gnu.org.
- Page 97 TERMS AND CONDITIONS FOR USE OF SOFTWARE (“TERMS”) GNU GENERAL PUBLIC LICENSE Version 2, June 1991 Copyright © 1989, 1991 Free Software Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA 02110-1301 USA Everyone is permitted to copy and distribute verbatim copies of this license document, but changing it is not allowed.
- Page 98 License and to the absence of any warranty; and give any other recipients of the Program a copy of this License DIRECTV USER GUIDE - HD & SD STANDARD RECEIVERS...
- Page 99 TERMS AND CONDITIONS FOR USE OF SOFTWARE (“TERMS”) along with the Program. You may charge a fee for the physical act of transferring a copy, and you may at your option offer warranty protection in exchange for a fee. 2. You may modify your copy or copies of the Program or any portion of it, thus forming a work based on the Program, and copy and distribute such modifications or work under the terms of Section 1 above, provided that you also meet all of these conditions: a) You must cause the modified files to carry prominent notices stating that you changed the files and the date of any change.
- Page 100 5. You are not required to accept this License, since you have not signed it. However, nothing else grants you permission to modify or distribute the Program or its derivative works. These actions are prohibited by law if you do not accept this License. Therefore, by DIRECTV USER GUIDE - HD & SD STANDARD RECEIVERS...
- Page 101 TERMS AND CONDITIONS FOR USE OF SOFTWARE (“TERMS”) modifying or distributing the Program (or any work based on the Program), you indicate your acceptance of this License to do so, and all its terms and conditions for copying, distributing or modifying the Program or works based on it. 6.
- Page 102 BY YOU OR THIRD PARTIES OR A FAILURE OF THE PROGRAM TO OPERATE WITH ANY OTHER PROGRAMS), EVEN IF SUCH HOLDER OR OTHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. DIRECTV USER GUIDE - HD & SD STANDARD RECEIVERS...
- Page 103 TERMS AND CONDITIONS FOR USE OF SOFTWARE (“TERMS”) END OF TERMS AND CONDITIONS How to Apply These Terms to Your New Programs If you develop a new program, and you want it to be of the greatest possible use to the public, the best way to achieve this is to make it free software which everyone can redistribute and change under these terms.
- Page 104 If this is what you want to do, use the GNU Lesser General Public License instead of this License. DIRECTV USER GUIDE - HD & SD STANDARD RECEIVERS...
- Page 105 APPENDICES APPENDIX 1: RECEIVERS FRONT AND BACK PANELS ..106 STANDARD-DEFINITION RECEIVER......106 HIGH-DEFINITION RECEIVER ........110 APPENDIX 2: HOW TO NETWORK YOUR HD RECEIVER ..114 APPENDIX 3: ABOUT HIGH-DEFINITION ......122...
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Page 106: Appendix 1: Receivers Front And Back Panel
The buttons on the front panel perform the same functions as similarly named buttons on the remote control. You can use the front panel buttons at any time, but they are especially useful if you misplace your remote control or the batteries die. Your equipment may not look exactly like the model illustrated. DIRECTV USER GUIDE - HD & SD STANDARD RECEIVERS... - Page 107 Selects the item highlighted. RES (Resolution) – The RES key switches the output resolution of the HD Receiver. Each time you press the key, it cycles to the next available resolution: 1080p, 1080i, 720p, 480p and 480i (older models may not support 1080p).
- Page 108 Appendix 1: Receivers Front and Back Panels HD BACK PANEL: Your equipment may not look exactly like the model illustrated. DIRECTV USER GUIDE - HD & SD STANDARD RECEIVERS...
- Page 109 Appendix 1: Receivers Front and Back Panels SATELLITE IN (SWM-1) – Connect one line from your satellite dish here. A Single Wire Multi-Switch (SWM) connection, if applicable, is made to this satellite in port. COMPONENT VIDEO OUT– Use this block to connect up HD component video cables (green, blue, red) and use the white and red RCA connectors below it for analog audio out.
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Page 110: Standard-Definition Receiver
Appendix 1: Receivers Front and Back Panels DIRECTV Receiver ® STANDARD-DEFINITION FRONT PANEL: The buttons on the front panel perform the same functions as similarly named buttons on the remote control. You can use the front panel buttons at any time, but they are especially useful if you misplace your remote control or the batteries die. - Page 111 Appendix 1: Receivers Front and Back Panels POWER – Turns your DIRECTV Receiver on or off. Your DIRECTV Receiver still tunes and receives messages when powered off. The ® ® power light flashes when you press a key on the remote to let you know it has received the command.
- Page 112 Appendix 1: Receivers Front and Back Panels STANDARD-DEFINITION BACK PANEL: Your equipment may not look exactly like the model illustrated. DIRECTV USER GUIDE - HD & SD STANDARD RECEIVERS...
- Page 113 USB PORT – For future use. PHONE – Connects the DIRECTV Receiver to a telephone wall jack to enable Pay Per View purchasing and Caller ID (if your phone service package includes it). POWER – Connects the DIRECTV Receiver to an electrical outlet. We recommend you use a surge protector to safeguard your...
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Page 114: Appendix 2: How To Network Your Hd Receiver
To use your DIRECTV Receiver on your home network, you will need: A compatible DIRECTV Receiver, such as the DIRECTV HD Receiver (models H21 and above) A broadband Internet connection, with a minimum connection speed of 750 kbps or higher (DSL or cable) - Page 115 Appendix 2: How to Network Your HD Receiver Wired Step 1 - Connect your DIRECTV HD Receiver to your router Direct Connection Ethernet Cable Connect one end of your Ethernet cable to the Ethernet port on the back of your router.
- Page 116 Select to complete the setup process (See figure B). Figure C If your DIRECTV Receiver does not immediately recognize the network connection, you will get the option to choose the connection method. Choose Wired (See Figure C). Follow the onscreen instructions.
- Page 117 Appendix 2: How to Network Your HD Receiver Powerline IMPORTANT: Use your home’s existing power lines to connect your DSL/cable router to your DIRECTV Please be advised that your Ethernet Adapters must Receiver via Ethernet Adapters that use HomePlug or a similar power line technology.
- Page 118 Done to complete the setup process (See figure B). Figure C If your DIRECTV Receiver does not immediately recognize the network connection, you will get the option to choose the connection method. Choose Powerline (See Figure C). Follow the onscreen instructions.
- Page 119 Appendix 2: How to Network Your HD Receiver Wireless Create a wireless connection between your wireless router and your DIRECTV Receiver, so your receiver can access the Internet. Ethernet Cable Along with the Network Requirements at the beginning of Appendix 3 your will need:...
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Page 120: Home Network
Appendix 2: How to Network Your HD Receiver Step 2 - Ensure the wireless adapter is recognized by your home network. Once your router detects the wireless adapter it will prompt you to configure the two devices. Set Up Now. - Page 121 Select to complete the setup process (See figure B). Figure C If your DIRECTV Receiver does not immediately recognize the network connection, you will get the option to choose the connection method. Choose Wireless (See Figure C). Follow the onscreen instructions.
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Page 122: Appendix 3: About High-Definition
Screen Formats What if you’re watching a nearly square-shaped 4:3 broadcast on a 16:9 TV, or vice versa? The DIRECTV HD Receiver lets you choose from a variety of screen formats to deal with those scenarios. You can set up your preferences for format during Guided Setup and change them at any time. - Page 123 Resolution (RES) Key on Receiver Front Panel This key is used to through cycle all available resolutions on your DIRECTV HD DVR. It does not through cycle format settings. If video and audio are not appearing, it may be because the current resolution setting is not supported by your television. By pressing this key, you can check all available resolutions to see if that solves the problem.
- Page 124 MENU, select “Parental, Fav’s & Setup”, “System Setup”, “HDTV” and then “Video.” Select the desired bar color. See your TV’s owner’s manual for information on the best color for your set. DIRECTV USER GUIDE - HD & SD STANDARD RECEIVERS...
- Page 125 Appendix 3: About High-Definition - Stretch In the Stretch setting, instead of adding bars to the top and bottom, the 16:9 program image is stretched vertically until it’s tall enough to fill the screen. Your entire screen will be full, but the program images are stretched to compensate. - Crop This format crops (cuts off) the left and right portions of the 16:9 frame so it fits the 4:3 screen.
- Page 126 Your entire screen will be full, but the images are a little stretched to compensate. - Crop This format crops (cuts off) the top and bottom of a 4:3 frame, keeping the 4:3 ratio intact. DIRECTV USER GUIDE - HD & SD STANDARD RECEIVERS...
- Page 127 Appendix 3: About High-Definition If your display is a 16:9 format TV or monitor, your format options include these: For 4:3 program signals: Pillar Box Stretch Crop For 16:9 program signals: Fills TV Screen...
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Page 128: Index
- 21 ™ banners - 17 DIRECTV Mode - 12 Back Panel - 108-109, 112-113 channel programs list - 26 DIRECTV Protection Plan - 89 Batteries - 12 customizing - 31 Display - 48 favorite channels - 46 Dolby Digital - 50 ®... - Page 129 Index Language - 18, 29, 42, 48, 50, 68 Navigation Buttons - 13 about - Appendix 3 Live TV - 14-22 Network - 53, 58, 114-121 channels - 16, 48, 51 options - 27 News Mix Channels - 19 filtering - 24 Local Channels - 15 HDMI - 52, 65-67, 109,124 Lock (Parental Controls) - 44...
- Page 130 - 12-13 TV Problems - 74-81 Shortcut Buttons - 13 modes - 12 TV Ratings - 42 Shortcut Hints - 13 problems - 82 Software - 18, 73, 94-104 programming - 69 DIRECTV USER GUIDE - HD & SD STANDARD RECEIVERS...
- Page 131 Index Unsubscribed Channels - 16 VCR - 53, 64-67, 69, 74 Video - 19, 51, 52, 65-67, 74, 77 Warranty - 86-88, 102 Watching live TV - 14-22, 28-29 Whole-Home DVR - 55, 58-62 Wired Connection - 115-116 Wireless Connection - 119-121...
- Page 132 ACTIVATION OF PROGRAMMING SUBJECT TO CREDIT APPROVAL. CREDIT CARD REQUIRED (except in MA and PA). Programming subject to change. DIRECTV services not available outside the U.S. DIRECTV Programming is available separately and independently of DIRECTV System hardware. A valid programming subscription is required to operate DIRECTV System hardware.
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Page 134: Icon Reference
Icon Reference Indicate that a show’s start or end time is earlier or later than is visible in the Guide program cell. LEFT and RIGHT arrows on the remote offer special functionality. Arrow Icons Objects are scrollable above or below the visible window UP and DOWN arrows on the receiver front panel offer special functionality. - Page 135 Indicates a rating level or channel that is blocked via Parental Controls. “All Day Ticket” indicates that the program is rented for 24 hours starting when you first view the program. Indicates program shown in letterbox format. Denotes an error condition has occurred. Appears when at least one rating or channel is allowed.
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