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5
Troubleshooting > Version Upgrade > Updater > FAQ
● FAQ on General Matters of Updater
No.1
Q: What preparation is needed in each installation method?
A: See the table below for preparation required in each installation method.
• For updating firmware
Setting
Enabling
Installation
Sales
Network
UGW
Method
Company's
Settings
Link
HQ
UGW-linked
Download and
Yes
Yes
Yes
Update
UGW-linked
Yes
Yes
Yes
Download
• For install Application
Installation Method
Network Settings
LMS-linked Installation
LMS-linked installation via Remote UI
5
Troubleshooting > Version Upgrade > Updater > FAQ
Enabling
Enabling
[Update
[Manual
Firmware]
Update] Button
Button of User
of User Mode
Mode
(Remote UI)
-
-
-
-
T-5-12
Enabling [Install Application/
Options] Button of User Mode
(Remote UI)
Yes
-
Yes
Yes
No.2
Q: How can operations using Updater be masked on the users' side?
A: Be sure to perform the following from the service mode.
• Masking Firmware Installation
Setting Device Service Mode
• Masking Application Installation
Setting Device Service Mode
No.3
Q: Can the communication be cancelled during the communication test?
A: No. During the communication test, there is no "Cancel" button.
T-5-13
SERVICE MODE >FUNCTION GR. >MEAP >CDS-
FIRM
(On -> Off)
SERVICE MODE >FUNCTION GR.>MEAP >CDS-
MEAP
(On -> Off)
5-44
5-44
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