C. Crane CC WiFi Instruction Manual page 21

Help Pages — Error Message Troubleshooting
Help Pages — Error Message Troubleshooting
Timeout Getting IP Address:
Timeout Getting IP Address:
1. An incorrect WEP or WPA key may have been entered into the
radio. This is the most common reason for this error. Check your
1. An incorrect WEP or WPA key may have been entered into the
router to make sure your wireless encryption key is correct or see
radio. This is the most common reason for this error. Check your
page 33-34 for more help with finding your encryption key. A good
router to make sure your wireless encryption key is correct or see
19 -20
troubleshooting test is to temporarily try connecting to your router
page 33-34 for more help with finding your encryption key. A good
with encryption disabled.
troubleshooting test is to temporarily try connecting to your router
2. Your radio may be too far away from the wireless router. Try mov-
with encryption disabled.
ing it closer or use the ethernet cable.
2. Your radio may be too far away from the wireless router. Try mov-
3. Wireless router is not DHCP enabled. Consult your router s user
ing it closer or use the ethernet cable.
manual for enabling DHCP or contact the manufacturer of the
3. Wireless router is not DHCP enabled. Consult your router s user
router for more assistance.
manual for enabling DHCP or contact the manufacturer of the
4. Your router may be using an unknown encryption type. Try a differ-
router for more assistance.
ent type of encryption on your router. One good troubleshooting
4. Your router may be using an unknown encryption type. Try a differ-
test is to temporarily disable your router s encryption and see if the
ent type of encryption on your router. One good troubleshooting
radio connects to it.
test is to temporarily disable your router s encryption and see if the
5. Your router may be set up to use "Wireless N" only. In this case,
radio connects to it.
change the router s wireless settings to use "Wireless B and G
Mixed" or "Wireless B, G, and N Mixed". For more information
5. Your router may be set up to use "Wireless N" only. In this case,
about how to configure your router s settings, consult your router s
change the router s wireless settings to use "Wireless B and G
user manual or call the router s manufacturer for more assistance.
Mixed" or "Wireless B, G, and N Mixed". For more information
6. There may be too much interference from nearby wireless devices. about how to configure your router s settings, consult your router s
Move the radio away from laptops or other wireless devices.
user manual or call the router s manufacturer for more assistance.
2.4gHz telephones and baby monitors can cause interference,
6. There may be too much interference from nearby wireless devices.
if placed near the radio.
Move the radio away from laptops or other wireless devices.
7. You may be attempting to connect to an ad-hoc type network. If
2.4gHz telephones and baby monitors can cause interference,
you are attempting to connect to a network that is not yours, it may
if placed near the radio.
be configured for ad-hoc (computer-to-computer) and may not
7. You may be attempting to connect to an ad-hoc type network. If
have internet. To check what network type you are connecting to,
you are attempting to connect to a network that is not yours, it may
use your computer to scan for available networks. On the list of
be configured for ad-hoc (computer-to-computer) and may not
available networks you should be able to see if the network is
have internet. To check what network type you are connecting to,
infrastructure type (good) or ad-hoc (bad).
use your computer to scan for available networks. On the list of
available networks you should be able to see if the network is
Port 80 Connect Failed. Unable to Load Station List:
infrastructure type (good) or ad-hoc (bad).
Your radio is unable to connect to Reciva using the internet.
1. Your internet connection may not be working. Check the internet
Port 80 Connect Failed. Unable to Load Station List:
using a computer that is connected to the same router.
Your radio is unable to connect to Reciva using the internet.
1. Your internet connection may not be working. Check the internet
CC WIFI
CC WiFi
using a computer that is connected to the same router.
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