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JVC LST0886-001A Instructions Manual

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IP CAMERA
VN-V25U
VN-V26U
VN-X35U
VN-V225U series
VN-X235U series
INSTRUCTIONS
Thank you for purchasing this JVC product.
Before operating this unit, please read the
instructions carefully to ensure the best
possible performance.
(Setting)
LST0886-001A

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   Summary of Contents for JVC LST0886-001A

  • Page 1

    IP CAMERA VN-V25U VN-V26U VN-X35U VN-V225U series VN-X235U series INSTRUCTIONS (Setting) Thank you for purchasing this JVC product. Before operating this unit, please read the instructions carefully to ensure the best possible performance. LST0886-001A...

  • Page 2: Table Of Contents

    ● This manual contains instructions for setting the network and Internet Explorer, and operating the Built-in Viewer. ● JVC holds the copyright to this manual. Any part or all of this manual may not be reproduced without prior consent from the company.

  • Page 3: Network Settings Network Requirements

    Network Settings Network Requirements ● Ensure that there is sufficient network bandwidth for the data volume to be sent out by camera. Do not send multicast stream that exceeds the bandwidth. If the entire bandwidth is used by the multicast stream, control of this camera via the network may fail.

  • Page 4

    Network Settings Network Requirements (continued) Bit Rate of Audio Only 1 audio data stream can be received. Data volume for 1 audio stream is 64 kbps. Audio data volume may be calculated using the following formula. 64 kbps x no. of streams The number of streams is the total number of streams sent via TCP (number of clients), streams sent via multicast, and stream received by camera...

  • Page 5

    ● When both JPEG and MPEG4 images are distributed When both JPEG and MPEG4 images are distributed, distribution works in the same way as frame rate priority mode if the distribution request would be accepted in the frame rate priority mode. If the distribution request would be denied in the frame rate priority mode, the frame rate is controlled such that the maximum bit rate is as shown in the following table, to accept distribution requests for...

  • Page 6: Ip Address Settings

    Network Settings IP Address Settings IP address setting procedure Follow the procedure below to configure the IP address of the camera. Step1 IP address setting at the computer (APage 7) Set the IP address of the computer for configuring the camera settings. Step2 Internet Explorer Setting (APage 8) Configure the Internet Explorer settings in...

  • Page 7: Ip Address Setting At The Computer

    IP address setting at the computer Set the computer to an IP address that enables communication with the camera. Procedures described in this item are intended for Windows XP users. Click [Start] ● Select in the sequence of [Control Panel]-[Network Connection]-[Local Area]. Windows Vista : ●...

  • Page 8: Internet Explorer Setting

    Network Settings IP Address Settings (continued) Internet Explorer Setting Launch the Internet Explorer on the computer When proxy settings are enabled in the Internet Explorer, follow the steps below to disable the proxy of the Internet Explorer ● Select in the order of [Tool]-[Internet Options]-[Connections]-[LAN Setting], followed by deselecting the check for [Use a proxy server for your LAN] under [Proxy Server] of the [Local Area Network (LAN) Settings] window.

  • Page 9

    If ActiveX controls and plug-ins of the Internet Explorer is disabled, follow the steps below to enable it ● Click [Trusted sites] under [Tool]-[Internet Options]-[Security]. Select the [Custom Level] button and open the [Security Settings] window. Set all items under [ActiveX controls and plug-ins] in the opened window to [Enable].

  • Page 10: Connecting The Camera To The Computer

    Network Settings IP Address Settings (continued) Connecting the camera to the computer Launch the Internet Explorer Enter the following IP address into the address field. http://192.168.0.2 Memo: ● If the proxy server settings for access to the Internet via the Internet Explorer is enabled, you may not be able to specify the IP address directly.

  • Page 11

    Built-in Viewer of camera is displayed The operator password entry screen appears Enter the password (default is AjvcB) of AoperatorB authority. Click [OK]. Memo: ● The operator password entry screen does not appear if the password is stored on the computer. Proceed to configure the IP address setting for the camera.

  • Page 12: Ip Address Setting For The Camera

    Network Settings IP Address Settings (continued) IP address setting for the camera Click [Details] of the camera Built-in viewer The [Basic Settings1] screen appears Click Set the [IP Setting]. ● When selecting ADHCP DisableB: Select ADHCP DisableB, and specify a value in the [IP Address], [Subnet Mask] and [Default Gateway] fields.

  • Page 13

    Select the [Time Zone]. Click [OK]. 3 A confirmation screen appears Click [OK]. Camera restarts using the new IP address. It takes about one minute for the camera to reboot. Memo: ● Access from the connected computer may fail when the IP address of the camera is changed. To enable access to camera from the same computer, alter the IP address at the computer accordingly.

  • Page 14: Enter User Name And Password

    Network Settings nter user name and password User name and password entry will be required at the beginning. There are three access authorization levels to camera. The factory settings are as follows. User Default Authorization Name Password levels admin All operations and setting changes are allowed operator...

  • Page 15

    ● operator (TX) is applicable to VN-X series only. Basic Settings2 [Camera] [Encoding] [JPEG] [MPEG4] Details [Camera] [Encoding] [Audio] (This feature is not available in VN-V25U) [Alarm] [Alarm Environment] [PTZ] (TX) [Auto Patrol] (TX) [Privacy Mask] [Motion detection] [Streaming] [LED Settings] [Miscellaneous] [Operation] [Settings]...

  • Page 16: Setting Using Internet Explorer

    Setting Using Internet Explorer Setting How to open the setting page Enter IP address of camera in the address bar of Internet Explorer (A Page 10) A unified viewer is opened. Click [Details]. ● [Basic Settings1] page will be opened if accessed by user name AadminB. (A Page 17) ●...

  • Page 17: Basic Settings1

    Basic Settings1 This page is for performing basic setting related to the network. This page can be used during access using AadminB. ● Click [Basic Settings1]. ● Press the [OK] button to enable the new settings. ● If the [OK] button is pressed upon entering an invalid value, a warning message will appear and the entry will be denied.

  • Page 18: Basic Settings2

    Setting Using Internet Explorer Setting (continued) Basic Settings2 Page for setting fundamental parameters of ACameraB, AJPEGB and AMPEG4B. This page can be used during access using AadminB or AoperatorB. ● Click [Basic Settings2]. ● Press the [OK] button to enable the new settings. ●...

  • Page 19

    (TV) is applicable to VN-V series only. (TX) is applicable to VN-X series only. Camera ID Character strings entered here will be written to the JPEG comment segment (item name: camera). Refer to the API Guide on the file formats of JPEG. Monitor Type For selecting the monitor type according to the monitor used to display the video images.

  • Page 20

    Setting Using Internet Explorer Setting (continued) Basic Settings2 (continued) (TV) is applicable to VN-V series only. (TX) is applicable to VN-X series only. DJPEG Frame Size EMPEG4 Bitrate Bitrate Control I Frame Interval Priority For specifying the JPEG picture quality (rate control mode) and size (target file size).

  • Page 21: Camera Page

    Camera Page This page is for setting the camera’s parameters. This page can be used during access using AadminB or AoperatorB. ● Click [Advanced Settings] to display setting menu. ● Click [Camera]. ● Press the [OK] button to enable the new settings. ●...

  • Page 22

    Setting Using Internet Explorer Setting (continued) (TV) is applicable to VN-V series only. (TX) is applicable to VN-X series only. Camera ID Character strings entered here will be written to the JPEG comment segment (item name: camera). Refer to the API Guide on the file formats of JPEG. Monitor Type For selecting the monitor type according to the monitor used to display the video images.

  • Page 23

    (TV) is applicable to VN-V series only. (TX) is applicable to VN-X series only. Color Level For adjusting the color level. Larger value Smaller value : Decreases the color level. [Setting values: -5 to 0 to 5] For setting the AGC (automatic gain control) level. High Super [Set values: Off, Mid, High, Super]...

  • Page 24

    Setting Using Internet Explorer Setting (continued) Camera Page (continued) (TV) is applicable to VN-V series only. (TX) is applicable to VN-X series only. Shutter Speed For setting the shutter speed. Auto, Auto(1/15 - 1/100) 1/15 to 1/10000 Flickerless [Set values : Auto, Auto(1/15 - 1/100) (TX), 1/15 (TX), 1/25 (TX), 1/30, 1/50, Memo: ●...

  • Page 25

    (TV) is applicable to VN-V series only. (TX) is applicable to VN-X series only. For setting EV (Exposure Value) correction. Enables setting between -9(-3EV) to 6(+2EV). You can specify settings in each 1/3 EV step. Decreasing the value Compensation darkens the images, while increasing the value brightens the image. [Set values: -9 to 0 to 6] White Balance For selecting the white balance control feature.

  • Page 26: Encoding Page

    Setting Using Internet Explorer Setting (continued) Encoding Page This page is for setting JPEG and MPEG4 encoding parameters. This page can be used during access using AadminB or AoperatorB. ● Click [Advanced Settings] to display setting menu. ● Click [Encoding]. ●...

  • Page 27

    (TV) is applicable to VN-V series only. (TX) is applicable to VN-X series only. Frame Size JPEG Quality/Size MPEG4 Bitrate Bitrate Control Frame Rate I Frame Interval Priority For selecting the frame size of each JPEG or MPEG4 screen to Quad VGA (1280 960) (TX), VGA (640 Select one of the four (TV) or eight (TX) different patterns.

  • Page 28: Audio Page

    Setting Using Internet Explorer Setting (continued) Audio Page (This feature is not available in VN-V25U) This page is for setting the audio parameters. This page can be used during access using AadminB or AoperatorB ● Click [Advanced Settings] to display setting menu. ●...

  • Page 29

    Duplex Mode For setting the audio transmission method. When half duplex is selected, audio sent to computers from the camera is muted when audio is transmitted from a computer to the camera. When full duplex is selected, you can send audio to the camera from a computer while listening to audio sent to computers from the camera.

  • Page 30: Alarm Page

    Setting Using Internet Explorer Setting (continued) Alarm Page This page is for setting actions when there is an alarm. Up to 5 actions (No. 01 to No. 05) may be set. This page can be used during access using AadminB or AoperatorB. ●...

  • Page 31

    (TV) is applicable to VN-V series only. (TX) is applicable to VN-X series only. Action For specifying the type of action. Disable Mail Output 1 Make Output 1 Break Output 2 Make Output 2 Break Position (TX) Play Audio (This feature is not available in VN-V25U) (The following setting values are for VN-V26U, VN-V225U series and VN- X235U series.) BlackWhite B Color...

  • Page 32

    Setting Using Internet Explorer Setting (continued) Alarm Page (continued) (TV) is applicable to VN-V series only. (TX) is applicable to VN-X series only. 1st Trigger For specifying the first trigger to be activated. [Set values : Input 1 Make, Input 2 Make, Input 1 Break, Input 2 Break, Motion detection, Position (TX), BlackWhite B Color (VN-V26U, VN-V225U series and VN-X235U series only), Color B BlackWhite (VN-V26U, VN-V225U series and VN-X235U series only)]...

  • Page 33

    Mail Mail Address Mail Text Attach Image TCP/UDP TCP/UDP IP Address TCP/UDP Port Number : For entering the port number when alarm action TCP/UDP Data Alarm Output For setting the alarm output time from the alarm output terminal. Duration When this is set to “0”, it is not possible to revert back to break (or make) after changing to make (or break).

  • Page 34: Alarm Environment Page

    Setting Using Internet Explorer Setting (continued) Alarm Environment Page This page is for setting alarm-related environments. This page can be used during access using AadminB or AoperatorB. ● Click [Advanced Settings] to display setting menu. ● Click [Alarm Environment]. ● Press the [OK] button to enable the new settings. ●...

  • Page 35

    Mail For setting the mail environment when [Mail] is specified as an action on the Alarm page.[SMTP] and [POP] can be used. Configure only the [SMTP] settings under usual circumstances. Enter the camera’s mail address as the recipient’s mail address. Configure the [POP] settings as well if [POP before SMTP] is enabled.

  • Page 36

    Setting Using Internet Explorer Setting (continued) Alarm Environment Page (continued)

  • Page 37

    (TV) is applicable to VN-V series only. (TX) is applicable to VN-X series only. FTP (continued) Time Filter: For specifying the periodic FTP transfer action with respect to each day of the week and setting the corresponding time of the day. Applicable day of week : Sunday, Monday, Tuesday, Wednesday, Alarm action Applicable time period : For specifying the start and end time in hours and...

  • Page 38: Ptz Page

    Setting Using Internet Explorer Setting (continued) PTZ Page (VN-X series only) Set the movement for AAuto ReturnB, AZoom LimitB and APreset PositionB. This page can be used during access using AadminB or AoperatorB. ● First of all, configure the encoding settings. (A Page 19) ●...

  • Page 39: Auto Patrol Page

    Auto Patrol Page (VN-X series only) Perform Auto Patrol setting to switch image display between multiple positions according to the interval that has been set. Set when viewing registered positions in order. This page can be used during access using AadminB or AoperatorB. ●...

  • Page 40

    Setting Using Internet Explorer Setting (continued) Auto Patrol Page (continued) (VN-X series only) Click Switches the camera images in sequence from No. 0 to No. 19. Title Shows the title of the position. Position For setting the sequence of position numbers in which the camera moves. [Set values : 0 to 19] Stay Time For setting the time interval for displaying the image of the respective positions.

  • Page 41: Privacy Mask Page

    Privacy Mask Page Privacy Mask is a feature that enables masking of a portion of the image. The camera enables unlimited privacy masks to be specified in different shapes at your favorite locations. The Privacy Mask masks area by uploading a BMP file painted in red (created separately). The displayed color is determined by the color specified on this page.

  • Page 42

    Setting Using Internet Explorer Setting (continued) Privacy Mask Page (continued) (TV) is applicable to VN-V series only. (TX) is applicable to VN-X series only. Mode For specifying whether to activate the Privacy Mask feature. When this is set to AOnB, the privacy mask specified using the following items will appear on the image.

  • Page 43: Motion Detection Page

    Motion Detection Page This page is for setting motion detection. This page can be used during access using AadminB or AoperatorB. Memo: ● When images on the camera are currently acquired by the built-in viewer or another client, video images may not appear on the [Motion detection] page if it is beyond the distribution capability of the camera.

  • Page 44

    Setting Using Internet Explorer Setting (continued) Motion Detection Page (continued) Display Screen The screen is divided into blocks of 10 (horizontal) x 8 (vertical). You can specify whether to enable motion detection in each block. Clicked block turns blue. Click again to return to the original natural color. When the block turns blue, it is unmasked and motion can be detected.

  • Page 45: Network Basic Page

    Network Basic Page This page is for performing basic setting related to the network. This page can be used during access using AadminB. ● Click [Advanced Settings] to display setting menu. ● Click [Network Basic]. ● Press the [OK] button to enable the new settings. ●...

  • Page 46: Network Details Page

    Setting Using Internet Explorer Setting (continued) Network Details Page This page is for performing detailed network setting. This page can be used during access using AadminB. ● Click [Advanced Settings] to display setting menu. ● Click [Network Details]. ● Press the [OK] button to enable the new settings. ●...

  • Page 47: Protocol Page

    Protocol Page This page is for changing the HTTP server port number. This page can be used during access using AadminB. ● Click [Advanced Settings] to display setting menu. ● Click [Protocol]. ● Press the [OK] button to enable the new settings. ●...

  • Page 48: Streaming Page

    Setting Using Internet Explorer Setting (continued) Streaming Page This page is for setting manual multicast transmission. This page can be used during access using AadminB or AoperatorB. ● Click [Advanced Settings] to display setting menu. ● Click [Streaming]. ● Press the [OK] button to enable the new settings. ●...

  • Page 49

    JPEG Control For starting or stopping streaming of JPEG images. Parameters that are set on the [Streaming] page will be saved when transmission is started upon pressing the [Start] button. Destination For specifying the destination address of JPEG streaming. Specify the multicast address. When other devices that make use of Address multicast transmission exist, ensure that each of them is set to a different multicast address.

  • Page 50: Access Restrictions Page

    Setting Using Internet Explorer Setting (continued) Access Restrictions Page (VN-V25U does not have audio.) This page is for setting client restrictions. This page can be used during access using AadminB. ● Click [Advanced Settings] to display setting menu. ● Click [Access Restrictions]. ●...

  • Page 51

    Destination Address Restrictions may be imposed on clients accessing the camera using the IP address. When AdenyB is selected, acquisition of JPEG / MPEG4 / Audio via the IP Access address specified for the [IP Address] item will be denied. Restrictions are Restrictions not imposed on access to the Web Settings page.

  • Page 52: Time Page

    Setting Using Internet Explorer Setting (continued) Time Page This page is for setting time. This page can be used during access using AadminB. ● Click [Advanced Settings] to display setting menu. ● Click [Time]. ● Press the [OK] button to enable the new settings. ●...

  • Page 53: Password Page

    Camera is case sensitive. New Password Enter again to confirm the new password. Again Note: ● Be sure to handle the password carefully in case you forget it. ● In the event that you forget the password, please consult JVC’s servicing center.

  • Page 54: Maintenance Page

    Setting Using Internet Explorer Setting (continued) Maintenance Page This page is for maintenance purposes. This page can be used during access using AadminB. ● Click [Advanced Settings] to display setting menu. ● Click [Maintenance]. Click Restart Restarts the camera. (It takes about one minute for the camera to restart.) All Settings Restores all settings to their default values and reboots the unit.

  • Page 55: Led State Page

    LED State Page This page is for setting the method for lighting the [STATUS] indicator on this camera. This page can be used during access using AadminB or AoperatorB. ● Click [Advanced Settings] to display setting menu. ● Click [LED State]. ●...

  • Page 56: List Of Factory Settings Of Each Page

    Setting Using Internet Explorer Setting (continued) List of Factory Settings of Each Page (TV) is applicable to VN-V series only. (TX) is applicable to VN-X series only. Camera Page (A Page 21) Item Camera ID Monitor Type Black Level Gamma Enhance Frequency Enhance Level Color Level...

  • Page 57

    (TV) is applicable to VN-V series only. (TX) is applicable to VN-X series only. Alarm Page (A Page 30) Item Action 1st Trigger Max. Interval 2nd Trigger Action Position No. (VN-X series only) Audio File (This feature is not available in VN-V25U) Trigger Position No.

  • Page 58

    15 fps 225.0.2.1 59152 225.0.3.1 39152 Item Factory Settings deny — Item Factory Settings 0.0.0.0 hour, 1 (GMT) UTC Item Factory Settings AadminB Blank Default passwords are: AadminB : jvc AoperatorB : jvc AuserB : jvc Item Factory Settings Enable...

  • Page 59: Miscellaneous Page

    Miscellaneous Page This page is for acquiring information. This page can be used during access using AadminB, AoperatorB and AuserB. ● Click [Advanced Settings] to display setting menu. ● Click [Miscellaneous]. Click Open Source Press the [Show] button to display information of the software used by the camera.

  • Page 60: Operation Page

    Setting Using Internet Explorer Setting (continued) Operation Page Displays the operating status of the camera. This page can be used during access using AadminB or AoperatorB. ● Click [Advanced Settings] to display setting menu. ● Click [Operation]. Click Total Sending Displays the total TCP/UDP bit rate sent by the camera as well as the individual bit rates.

  • Page 61: Settings Page

    Settings Page Display the version information and current settings of the camera. This page can be used during access using AadminB or AoperatorB. ● Click [Advanced Settings] to display setting menu. ● Click [Settings]. Click...

  • Page 62

    Setting Using Internet Explorer Setting (continued) Settings Page (continued)

  • Page 64: Position List

    Setting Using Internet Explorer Setting (continued) Position List (VN-X series only) The Position List displays information on the preset positions. This page can be used during access using AadminB or AoperatorB. ● Click [Advanced Settings] to display setting menu. ● Click [Position List]. Click...

  • Page 65: Patrol Settings

    Patrol Settings (VN-X series only) Patrol Settings displays the Auto Patrol information and settings. This page can be used during access using AadminB or AoperatorB. ● Click [Advanced Settings] to display setting menu. ● Click [Patrol Settings]. Click...

  • Page 66: Operation

    Operation Operation of Built-in Viewer This product comes equipped with built-in viewer. (TV) is applicable to VN-V series only. (TX) is applicable to VN-X series only. You can start up Built-in Viewer by entering the IP address in the Internet Explorer. Built-in Viewer enables you to performing monitoring using JPEG or MPEG4 images, audio transmission (This feature is not available in VN-V25U), and PTZ operations (TX).

  • Page 67

    Stop/Play Capture Speech (This feature is not available in VN-V25U) Compression Display Size Details Memo: ● The settings of Built-in Viewer are stored in the file named Cookie. This setting screen is used to set Built-in Viewer as a software on the computer, and does not apply to settings of the camera unit.

  • Page 68: Lmage Settings

    Operation Operation of Built-in Viewer (continued) lmage Settings Below are procedures for configuring the Image Settings. ● When a different menu is currently being displayed, click [Control] to switch the menu. ● Click each menu bar on the left of the screen to open the setting screen.. Image Settings Click White Balance...

  • Page 69

    (TV) is applicable to VN-V series only. (TX) is applicable to VN-X series only. Back Light For selecting the backlight compensation feature. Set this feature when there is a bright light source in the same direction as the object. Enables unwanted Compensation light sources to be excluded from the photometry area.

  • Page 70: Ptz Settings

    Operation Operation of Built-in Viewer (continued) PTZ Settings (VN-X series only) This page describes procedures for setting the preset positions. ● This page can be used during access using AadminB or AoperatorB. To access this setting, you need to set the password of AoperatorB authority. (A Page 80) ●...

  • Page 71

    Preset Position For setting the preset positions. For selecting a APositionB. Position [Set values :HOME , 1 to 19] Title Displays the current title. Enter accordingly if you want to register or change a title. (You can enter up to 32 alphanumeric or 16 Japanese characters. AJPEG ViewerB displays up to only 16 alphanumeric or 8 Japanese characters.

  • Page 72: Ptz Control

    Operation Operation of Built-in Viewer (continued) PTZ Control (VN-X series only) Use this item to operate the PTZ feature. Settings can be configured on the PTZ Settings . (A Page 70) ● This page can be used during access using AadminB or AoperatorB. To access this setting, you need to set the password of AoperatorB authority.

  • Page 73

    Start UNCTION Stop Preset For selecting a Preset Position, or move to the selected Position if that Position has already been registered. Position [Set values : HOME , 1 to 19] Pan/Tilt/ Pan/Tilt operation Zoom Click the arrow buttons to move the display area in the direction indicated by the arrow.

  • Page 74: Jpeg Viewer Settings

    Operation Operation of Built-in Viewer (continued) JPEG Viewer Settings (TV) is applicable to VN-V series only. (TX) is applicable to VN-X series only. Using the compressed JPEG format enables display of a series of still images as well as one-shot recording of still images.

  • Page 75

    (TV) is applicable to VN-V series only. (TX) is applicable to VN-X series only. Stream Settings Stream HTTP Port Frame Rate Multicast IP Address Multicast Port You can change the multicast port number. Other Folder Name For specifying settings for receiving JPEG stream. For selecting the protocol when the viewer acquires data from the camera.

  • Page 76: Mpeg4 Viewer Settings

    Operation Operation of Built-in Viewer (continued) MPEG4 Viewer Settings Using the compressed MPEG4 format enables display of MPEG4-encoded motion images. ● When a different menu is currently being displayed, click [Viewer Setup] to switch the menu. ● Click the menu bar on the left side of the screen to open the respective setting screens. ●...

  • Page 77

    (TV) is applicable to VN-V series only. (TX) is applicable to VN-X series only. Title Bar For setting display items on the viewer screen. For the MPEG4 Viewer, characters are displayed in the title bar of the window. Select AOnB to display [Camera ID]. Camera ID [Camera ID] can be specified on the [Basic Settings1] or [Camera] page of the camera.

  • Page 78: Audio Monitor Settings

    Operation Operation of Built-in Viewer (continued) Audio Monitor Settings (This feature is not available in VN-V25U) This page describes procedures for configuring the settings to send/receive audio sound using the JPEG and MPEG4 Viewers. ● This page can be used during access using AadminB or AoperatorB. To access this setting, you need to set the password of AoperatorB authority.

  • Page 79

    Receive For specifying settings related to receiving of audio sound sent from the camera. For specifying whether to receive audio sound. Select AOnB to receive Receive audio sound. Stream For selecting the stream format of the received audio sound. When AHTTPBis selected, lost packets are recovered via resending. When A MulticastBis selected, you can monitor the audio sound of the camera using a multiple number of client PCs.

  • Page 80: Operator Password

    Operation Operation of Built-in Viewer (continued) Operator Password (TV) is applicable to VN-V series only. (TX) is applicable to VN-X series only. Follow the procedures below to configure the operator password required for sending/receiving audio sound or PTZ operation. ● This page can be used during access using AadminB or AoperatorB. ●...

  • Page 81: Exiting The Viewer

    Exiting the Viewer To exit, press the [ ] button at the top right of the window. Memo: ● During the next startup of the built-in viewer, launch the Internet Explorer and enter the URL of the built-in viewer in the address field. For example, if the IP address of the camera is 192.168.0.2, enter as follows: http://192.168.0.2/ ●...

  • Page 82: Others

    Others Troubleshooting Symptom IP address of the camera is unknown The web page of the camera cannot be displayed The built-in viewer cannot be installed Authentication by Verisign appears during installation of the built-in viewer A warning message appears upon starting up the built-in viewer TCP images cannot be played back...

  • Page 83

    Symptom Multicast images cannot be played back The frame rate of the displayed image is low A white zone appears in the built-in viewer Unable to receive alarm notification using the computer via TCP/UDP Images are not distributed to the network Causes and Countermeasures ●...

  • Page 84

    Others Troubleshooting (continued) Symptom The MPEG4 Viewer screen appears in black No MONITOR OUT image output Zonal noise occurs at the bottom of the MONITOR OUT image Images from the network are distorted Causes and Countermeasures When DirectX 9.x or Windows Media Player 9.x is installed on the computer, the video image screen appears in black.

  • Page 85

    LST0886-001A © 2009 Victor Company of Japan, Limited...

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