Valid Alarms - Quintum Tenor AS Product Manual

Valid Alarms

The following is a list of all alarm descriptions (text that appears in the Alarm Description field) for
all possible alarms the system can generate. In the generated alarm list, the alarm description
appears as part of the Description field.
Severity
(appears as
part of severity
field)
Critical Remote Alarm indication (Yellow
Alarm)
Critical Loss of signal
Critical Ethernet Disconnected
Critical Call Handler not registered with
Gatekeeper
Critical Critical Software Error
Critical Tenor AS Chassis reset
Critical Configuration Data Missing
Critical IVR Configuration Missing
Critical RADIUS Configuration Missing
P/N 480-0059-00-10
Table 5-2 List of Valid Alarms
Alarm Description
(text appears in desc field)
Chapter 5: Advanced Topic: Diagnostics/Mainte-
Definition
Tenor AS is receiving a yellow alarm signal from
the network.
A loss of signal (32 consecutive zeros) at least once
during a one second period.
Ethernet cable has been disconnected from the unit,
or Ethernet connectivity has been lost. No new
VoIP calls will be made and existing PSTN calls
will be switched to the PSTN.
The Call Handler process cannot be registered with
the Gatekeeper.
A software error has occurred that affects the oper-
ability of the complete system.
The chassis has reset.
Configuration via CLI is missing. Check the con-
figuration data and add the necessary information.
Appears if an attempt to make an IVR call has been
made when a valid IP address is not configured.
Occurs if an IVR call has been passed through
accidently, without a real intention to use IVR for
subsequent calls, while both of the servers were
disabled. In order to clear the alarm, a user will
have to change one of the IP addresses to some
value, and then disable it again.
Appears when a RADIUS request is made and one
or more required configuration parameters are
missing.
This alarm is cleared when the required RADIUS
parameters are configured via CLI.
5-4