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Gigaset E500 User Manual

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Table of Contents

  Also See for Gigaset E500

  Summary of Contents for Gigaset E500

  • Page 1 Congratulations By purchasing a Gigaset, you have chosen a brand that is fully committed to sustainability. This product’s packaging is eco-friendly! To learn more, visit
  • Page 2: Gigaset E500/E500A - Your Reliable Companion

    It is also impressively robust and has first-class sound quality in handsfree mode as well as a long operating time. In Eco Mode your Gigaset is radiation-free while in idle status – and it saves energy. This user guide contains a practical fold-out page and detailed step-by-step instructions to help you quickly become familiar with your phone.
  • Page 3: Overview Of Handset

    To change the display language, 3 Display in idle proceed as described on page 59. status (¢ page 24) Gigaset service contact numbers: For personal advice on our range of products and for repairs or guarantee/warranty claims call: Service Centre UK: 08453 6708 12 (local call cost charge) Please have your proof of purchase ready when calling.
  • Page 4: Overview Of Gigaset E500A Base

    Overview of Gigaset E500A base Overview of Gigaset E500A base You can use the keys on the base to operate the integrated answering ¢ machine (Gigaset E500A only), search for handsets ("paging" page 58) and ¢ register handsets to the base page 57.
  • Page 5: Answering Machine Keys

    Overview of Gigaset E500 base Answering machine keys ö On/off key: activate and deactivate answering machine. ó Playback/Stop key: play back messages from the answering machine or cancel playback. ô Forward key: skip to next message. ò Back key: skip to beginning of the current or the previous message.
  • Page 6: Icons And Keys

    Icons and keys Icons and keys Understanding the display icons The display depends on the phone's settings and operating status. Signal strength i (¢ page 56) ¼ or Eco Mode+ (¢ page 56) Answering machine activated (E500A only) Ringer switched off (¢ page 61) Keypad locked (¢...
  • Page 7: Main Menu Icons

    Icons and keys Other display icons Action failed Action complete ‰ À Information Alarm call (¢ page 57) Ð Ø Ú Please wait... Ò Main menu icons  Directory Directory  á Missed Calls Alarm clock Back Ì Answer Machine Ï...
  • Page 8: Using The Control Key

    Icons and keys Û New missed calls or new messages on the answering machine (E500A only)/network mailbox (¢ page 42). Delete key: delete character by character/word by word Delete from right to left. Go back one menu level or cancel operation. Back Mute the microphone (¢...
  • Page 9: Table Of Contents

    Overview of Gigaset E500A base ......4 Overview of Gigaset E500 base ......4 Answering machine keys .
  • Page 10 Using the redial list ..........40 Answering machine list (Gigaset E500A only) ....41 Network mailbox list .
  • Page 11 Accessories ..........74 Mounting the E500 base on the wall ......76 Mounting the charger on the wall .
  • Page 12: Safety Precautions

    Otherwise you risk serious and per- manent damage to your hearing. Your Gigaset is compatible with the majority of digital hearing aids on the market. However, perfect function with all hearing aids can- not be guaranteed.
  • Page 13 Safety precautions Remove faulty bases from use or have them repaired by our Service team, as these could interfere with other wireless services. Please note u Not all of the functions described in this user guide are available in all countries.
  • Page 14: First Steps

    First steps First steps First step: checking package contents One Gigaset E500/E500A base One Gigaset handset Two batteries One battery cover One belt clip One power adapter for the base One phone cord One plastic cover for the tab One user guide with tabs...
  • Page 15: Second Step: Setting Up The Base And Charger

    +5°C to +45°C. ¤ Set up the base at a central point in the building on a level, non- slip surface or mount the base (Gigaset E500 only) or charger on the wall (¢ page 76). Please note Pay attention to the range of the base.
  • Page 16: Third Step: Connecting The Base

    Use only the power adapter and phone cord supplied. Pin con- nections on telephone cables can vary (pin connections ¢ page 73). u The answering machine is ready for use approx. 15 seconds after the base has been connected or reset (Gigaset E500A only).
  • Page 17: Tabs

    There are tabs for the base printed on the back of the user guide: they can be cut out and labelled. You can also download tabs from the Internet in the form of a PDF file: Connecting the charger (if included) ¤ Connect the flat plug on the power adapter 1.
  • Page 18: Setting Up The Handset For Use

    Inserting the battery and closing the battery cover Warning Use only rechargeable batteries (¢ page 71) recommended by Gigaset Communications GmbH, as this could otherwise result in significant health risks and personal injury. For example, the outer casing of the batteries could be destroyed or the batteries could explode.
  • Page 19: Attaching The Belt Clip

    The correct charge status can only be displayed if the battery is first fully charged and discharged. ¤ Place the handset in the base with its display facing forward for 7.5 hours. 7.5hr Please note The handset must only be placed in the designated E500/E500A base or the corresponding charger.
  • Page 20 First steps ¤ After charging, remove the handset from the base and only replace it when the batteries are fully discharged. Please note u The handset is already registered with the base. If you have purchased a model with multiple handsets, all handsets will already be registered with the base.
  • Page 21: Changing The Display Language

    First steps Changing the display language Change the display language if you do not understand the language currently set. Menu ¤ Press the right-hand display key. ¤ Press keys 5and4 slowly one after the other. The display for setting languages English appears.
  • Page 22: Setting The Date And Time

    First steps Setting the date and time Set the date and time so that the correct date and time can be assigned to incoming calls, and so that the alarm clock can be used. Menu ¤ Press the key below §Menu§...
  • Page 23 First steps ¤ The input field opens. The active Enter Date: line is marked [...]. [01.04.2010] Enter the day, month and year as an 8-digit number via the Back keypad e.g., Q1Q4 2Q1Q for 1 April 2010. To correct errors: press up or down on the control key to swap between fields.
  • Page 24: Display In Idle Status

    First steps Display in idle status Once the phone is registered and the time set, the idle status is shown as in this example. Screen display u Reception between the base and the Ð ± handset: 07:30 – Good to poor: Ð i Ñ ¦ –...
  • Page 25: What Would You Like To Do Next

    What would you like to do next? What would you like to do next? Now that you have successfully set up your Gigaset, you can imme- diately start calling – or you can adapt it to your personal require- ments. Use the following guide to quickly locate the most important functions.
  • Page 26: Using The Phone

    Using the phone Using the phone Menu guidance Your telephone's functions are accessed via a menu consisting of several levels (menu overview ¢ page 30). Main menu (first menu level) ¤ When the handset is in idle status, press the display key §Menu§...
  • Page 27: Using Keys On The Keypad

    Using the phone Reverting to idle status From any point in the menu: Ð ± ¤ Press and hold the end call key a or 07:30 ¤ Do not press any key: after 2 minutes, the display will automatically revert to Redial Menu idle status.
  • Page 28: Understanding The Operating Steps

    Understanding the operating steps Understanding the operating steps An example of a procedure is as follows: ¤ q Settings ¤ ¤ q System ¤ §Menu§ §OK§ §OK§ ¤ q Eco Mode+ ¤ §OK§ (³ = on) This means you should proceed as follows: Please note Scroll upwards if you wish to select one of the last entries in a menu level with numerous entries.
  • Page 29 Understanding the operating steps System: System ... the menu entry System appears on the screen. ¤ §OK§ Back §OK§ Press the key below on the display screen to open the sub- menu. ¤ q: Press up or down on the control key until ...
  • Page 30: Menu Tree

    Menu tree Menu tree §Menu§ If you press the display key in idle status, a list appears with menu entries. You can scroll through the list by pressing q. Â Directory á Missed Calls Alarm clock Ì Answer Machine Ï Settings Some of these menu entries contain submenus.
  • Page 31 Menu tree ¢ page 52 Ring Delay * No delay ¢ page 52 10 sec. ¢ page 52 18 sec. ¢ page 52 30 sec. ¢ page 52 Auto ¢ page 52 Call Screening * Handset ¢ page 52 Base ¢...
  • Page 32 Menu tree ¢ page 60 Telephony Auto Answer ¢ page 59 Listening In ¢ page 44 Preselect ¢ page 62 Music on Hold ¢ page 62 System Reset Handset ¢ page 64 Reset Base ¢ page 63 Repeater Mode ¢ page 55 Eco Mode ¢...
  • Page 33: Making Calls

    Making calls Making calls Accepting a call The handset indicates an incoming When the display backlight is call in three ways: by ringing, by a switched off, pressing any key will display on the screen and by the activate the backlight. The relevant flashing handsfree key d.
  • Page 34: Notes On Calling Line Display (Clip)

    CLIP serv- By default, the number of the caller ice for this number. is shown in the display of your Gigaset telephone. You do not have to make any other settings on your Gigaset telephone.
  • Page 35: Handsfree Operation

    If you wish to place the handset in Additional information on this sub- the charger during a call: ject can be found on the Gigaset ¤ Press and hold the handsfree key d while placing the handset in homepage at:
  • Page 36: Using The Directory, Direct Dialling Keys And Lists

    Using the directory, direct dialling keys and lists Using the directory, Storing the first number in the directory direct dialling keys and s ¤ New entry? ¤ §OK§ lists ¤ ~ (Enter number) ¤ §OK§ ¤ ~ (Enter name) ¤ §OK§...
  • Page 37 Using the directory, direct dialling keys and lists Selecting a directory entry Send List Send the complete list to another Open the directory. handset (¢ page 37). You have the following options: u Use q to scroll through the Sending the directory to entries until the required name is another handset selected.
  • Page 38: Direct Dialling Keys To

    To dial these saved numbers, press keys applies to the handset and the the relevant direct dialling key ; to base (Gigaset E500A only). > on the handset or on the base (Gigaset E500A only). Changing the function of the...
  • Page 39: Making Internal Calls

    To make the internal call, press the (see example using = key key on the handset or on the base (Gigaset E500A only) that is labelled "Making an internal call", page 39) with the internal call while the To save an external phone number phone is in idle status.
  • Page 40: Using The Redial List

    Using the directory, direct dialling keys and lists Accepting an internal call Please note You can also press the end call Your telephone rings and the inter- before connecting the nal number of the caller (e.g., INT 2) internal participant. If the internal or the assigned name appears in the participant does not answer, or display.
  • Page 41: Answering Machine List (Gigaset E500A Only)

    Delete List (as in the directory, page 37) Missed Calls 01+02 Answering machine list (Gigaset E500A only) Back The answering machine list contains Number of new messages + number of old, read messages. all the calls recorded by the answer- ing machine.
  • Page 42: Calling Up Lists With New Messages

    New message... Display caller's phone number. Ì Delete List ... in answering machine list (Gigaset E500A only) Delete all entries in the list. or on the network mail- After exiting the list, all entries are assigned the status "old". ™...
  • Page 43: Automatic Network Provider Preselection

    Automatic network provider preselection The number of new entries is dis- Automatic network played under the corresponding provider preselection icon. Ì ™ You can store a call-by-call number (preselection number), which is Û automatically placed in front of Menu numbers when you dial them. If, for example, you wish to make interna- ’...
  • Page 44 Automatic network provider preselection Storing preselection numbers Temporarily cancelling ¤ q Settings ¤ preselection §Menu§ §OK§ c (press and hold) ¤ ¤ q Telephony ¤ §Menu§ §OK§ ¤ q Preselect ¤ ¤ Preselect off ¤ §OK§ §OK§ ¤ q Preselect Number ¤ §OK§...
  • Page 45: Emergency Function - Direct Dialling Key

    Emergency function – direct dialling key ; Emergency function – direct dialling key Your Gigaset E500A is equipped with four additional keys (;- >) on the base and handset. Only the direct dialling key ; can be labelled with a special emergency function ("SOS key").
  • Page 46 Emergency function – direct dialling key ; Please note u During the entire procedure, all SOS keys flash on all registered handsets and on the base. The message "Sending emergency call" is output on the handset that triggered the emergency call. u If an internal call is also programmed (¢...
  • Page 47: Setting Up The Emergency Function

    Setting up the Further number? §Yes§ Press to enter further emer- emergency function gency numbers. In order to use the function you will Activate internal call? need to: §Yes§ Press if, in addition to the u Save the emergency numbers saved numbers, you wish to call u Activate the emergency function all registered handsets when you...
  • Page 48 Please note u The saved emergency num- ment (e.g., name and address) that will be announced automati- bers apply to both the Gigaset cally to the called party after you E500H handsets and the base. press the SOS key. The announce- u The SOS key still works even if ment is repeated for you to check.
  • Page 49: Operating The Answering Machine

    Operating the answering machine Operating the Recording a personal announcement answering machine ¤ q Answer Machine ¤ §Menu§ §OK§ You can operate the (integrated) ¤ q Announcements ¤ §OK§ answering machine ¤ q Record Announce. ¤ u Via the handset or §OK§...
  • Page 50: Playing Back Messages

    Operating the answering machine Playing back an announcement The list is displayed as follows: ¤ q Answer Machine ¤ §Menu§ §OK§ Answ.Mach. ¤ q Announcements ¤ §OK§ ¤ q Play Announce. ¤ 01+02 §OK§ Back You will hear the default announce- ment if you have not recorded one Number of new messages + number of your own.
  • Page 51: Accepting A Call From The Answering Machine

    Operating the answering machine Stopping and controlling Accepting a call from the playback answering machine During message playback: Pause playback. Press 2 You can accept a call while the answering machine is recording it. again to resume. c/d Press the talk or handsfree Go to the start of the cur- key.
  • Page 52: Activating/Deactivating Call Screening

    Operating the answering machine Activating/deactivating Setting up the answering call screening machine While the caller is leaving a message The answering machine has already on the answering machine, you can been preset at the factory. You can listen in via the loudspeaker on the configure individual settings via the base or handset.
  • Page 53: Operating When On The Move (Remote Operation)

    Operating the answering machine Operating when on the Operating the answering machine via the keypad move (remote operation) The following keys are used for operation: You can check your answering A During the number/date/time machine from any other telephone (hotel, pay phone etc.). announcement: Skip to the start of the previous message.
  • Page 54: Using The Network Mailbox

    Using the network mailbox Using the network Accepting a new message from the network mailbox mailbox The network mailbox is the answer- ing machine in your provider's tele- When a message is recorded, you phone network. More information is receive a call from the network mail- available from your provider.
  • Page 55: Eco Dect

    – you do not have to select it handset is registered and the via the menu. handset is placed in the base. Gigaset E500: The network mail- You can reduce the radiation from box is preconfigured for fast the handset and the base even more access.
  • Page 56 ECO DECT Switching off radiation Please note u When using Eco Mode+ you u Eco Mode+ can ensure that the range of When you activate Eco Mode+ the base is sufficient by press- the radiation (DECT transmission ing the talk key c. You hear power) of base and handset is the dial tone if the base can be switched off automatically and...
  • Page 57: Using The Handset As An Alarm Clock

    §Menu§ §OK§ ¤ q Activation ¤ §OK§ Registering a Gigaset handset (³= on) manually on the Gigaset E500/ After you activate the alarm clock, E500A the menu for setting the wakeup time opens automatically. You must register the handset man-...
  • Page 58: De-Registering Handsets

    Using multiple handsets Registering other handsets Locating a handset ("Paging") You can register other Gigaset hand- sets and handsets for other devices You can locate your handset using with GAP functionality as follows. the base. 1) On the handset ¤ Briefly press the registration/pag- ¤...
  • Page 59: Listening In To An External Call

    Handset settings Listening in to an Handset settings external call You can change the settings on your handset to suit your individual You want to listen in to an existing requirements. external call. Prerequisite: The Listening In func- Changing the display tion must be activated.
  • Page 60: Changing The Display Contrast

    Handset settings Changing the display Setting the volume during a call: ç Press up (louder) or down contrast (quieter) on the side keys (¢ page 3). You can set the display contrast to 9 The setting is saved auto- levels. ¤...
  • Page 61 Handset settings Anon. Calls Silent ¤ §OK§ Setting the ringer melody You can set your handset so that it Set different ringer melodies for doesn't ring for calls where external calls, internal calls and the Calling Line Identification has alarm clock. been withheld (not answering For external calls you can also spec- machine).
  • Page 62: Advisory/Warning Tones

    Base settings Advisory/warning tones Activating/deactivating battery low beep Your handset uses advisory tones to ¤ q Settings ¤ §§Menu§ §OK§ tell you about different activities ¤ q Audio/Visual Signals ¤ §OK§ and statuses. The following tones ¤ q Battery Low ¤ §OK§...
  • Page 63: Activating Repeater Support

    You can increase the range and sig- digit PIN known only to yourself. nal strength of the base using a Gigaset E500A: Setting a system PIN repeater. You will need to activate enables remote operation of the repeater mode. This will terminate answering machine (¢...
  • Page 64: Changing The Call Volume

    Base settings Changing the call volume If Time Control is selected, activate and set time control: q Activation You can set the handsfree volume to five different levels (1–5; e.g., ¤ §OK§ volume 3 = ˆ). (³= activated) q Settings ¤ ¤...
  • Page 65: Operating The Base On The Pabx

    Operating the base on the PABX Operating the base on Setting recall ¤ P#Q5#12 §Menu§ the PABX ¤ Enter digits for recall: Q = 80 ms; 1 = 100 ms; The following settings are only nec- 2 = 120 ms; I = 400 ms; essary if your PABX requires them;...
  • Page 66: Customer Service & Assistance

    UK: 0845 367 0812 (local call cost charge) Please note that if the Gigaset product is not sold by authorised dealers in the national territory the product may not be fully compatible with the national telephone network. It is clearly specified on the box near the CE mark as well as on the bottom of the base station for which country/countries the equip- ment has been developed.
  • Page 67: Questions And Answers

    You cannot hear a ringer/dialling us 24/7 at tone from the fixed line network. The phone cord supplied has not In addition, the following table pro- been used or has been replaced by a vides troubleshooting assistance.
  • Page 68: Authorisation

    Your PABX is set for pulse dialling. ¤ Set your PABX to tone dialling. extension systems that do not require an "R" or a "P" for obtaining Gigaset E500A only: an outside line. No time is specified for a message Authorisation in the call list.
  • Page 69: Guarantee Certificate

    Union. For Products sold in turing and/or material faults the United Kingdom the Guaran- within 24 months of purchase, tee is issued by: Gigaset Commu- Gigaset Communications shall, at nications UK Limited, Quatro its own option and free of charge,...
  • Page 70: Protecting Our Environment

    Our environmental mission environment. statement Disposal We, Gigaset Communications GmbH, bear social responsibility Batteries should not be disposed of and are actively committed to a bet- in general household waste. ter world. Our ideas, technologies...
  • Page 71: Appendix

    Never use a dry cloth. This can cause The operating time of your Gigaset static. depends on the capacity and age of the batteries and the way it is used.
  • Page 72 Appendix Base power consumption General specifications E500 E500A DECT standard Supported In standby approx. approx. GAP standard Supported mode* 0.6 W 0.6 W No. of channels 60 duplex Base in standby <0.4 W <0.4 W channels mode ** Radio frequency During a call approx.
  • Page 73: Writing And Editing Names

    Appendix Pin connections on the Setting upper/lower case or telephone jack digits Repeatedly press the hash key # to change the text input mode. 1 unused 2 unused 123 Writing digits Abc Upper case * 5 unused abc Lower case 6 unused * First letter in capitals, all others in lower case...
  • Page 74: Accessories

    Standard batteries u Headset socket Gigaset repeater The Gigaset repeater can be used to increase the recep- tion range between your Gigaset handset and the base. Connection socket for headset See the relevant product page at for information...
  • Page 75 Accessories Use only original accessories. This will avoid possible health risks and personal injury, and also ensure that all the relevant regula- tions are complied with.
  • Page 76: Mounting The E500 Base On The Wall

    Mounting the E500 base on the wall Mounting the E500 base on the wall 37 mm Approx. 4 mm Mounting the charger on the wall 21 mm Approx. 3.5 mm...
  • Page 77: Index

    Index Index Access protection ....63 Call Accessories ......74 accepting .
  • Page 78: Idle Status

    Index Deleting announcement Fast access (answering machine) ..50 answering machine ... . 50 , 55 Deleting characters ....27 De-registering (handset) .
  • Page 79: Message Key

    Index Internal call ......39 List call waiting ......40 call list .
  • Page 80: Restoring Default Settings

    Index Reduced energy consumption ..55 Reducing radiation ....55 On/Off key ......3 Registering (handset) .
  • Page 81 Index Tabs ....... 4 , 17 Viewing Talk key ....... 3 message .

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