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Gigaset E500 Manual

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By purchasing a Gigaset, you have chosen a brand that is fully committed
to sustainability. This product's packaging is eco-friendly!
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  Summary of Contents for Gigaset E500

  • Page 1 Congratulations By purchasing a Gigaset, you have chosen a brand that is fully committed to sustainability. This product’s packaging is eco-friendly! To learn more, visit
  • Page 2: Gigaset E500 - Your Reliable Companion

    It is also impressively robust and has first-class sound quality in handsfree mode as well as a long operating time. In ECO Mode your Gigaset is radiation-free while in idle status – and it saves energy. This user guide contains a practical fold-out page and detailed step-by-step instructions to help you quickly become familiar with your phone.
  • Page 3: Overview Of Handset

    Overview of handset Overview of handset 1 Direct dialling key I (¢ page 35) 2 Direct dialling keys II to IV (¢ page 35) 3 Display in idle status (¢ page 21) 4 Display keys (¢ page 5) 5 Talk key Accept a call, start dialling 6 Control key (¢...
  • Page 4: Icons And Keys

    Icons and keys Icons and keys Understanding the display icons The display depends on the phone's settings and operating status. Signal strength i (¢ page 43) ¼ or Eco Mode+ (¢ page 43) Ringer switched off (¢ page 48) Keypad locked (¢ page 25) Battery charging (¢...
  • Page 5: Main Menu Icons

    Icons and keys Other display icons Action failed Action complete ‰ À Information Alarm call (¢ page 44) Ð Ø Ú Please wait... Ò Main menu icons  Directory Directory  á Missed Calls Alarm clock Back Ì Answer Machine Ï...
  • Page 6: Using The Control Key

    Icons and keys Û New missed calls or new messages on the network mail- box (¢ page 39). Delete key: delete character by character/word by word Delete from right to left. Go back one menu level or cancel operation. Back Mute the microphone (¢...
  • Page 7: Table Of Contents

    Contents Gigaset E500 – Your reliable companion ..... 2 Overview of handset ........3 Base overview .
  • Page 8 Contents Making calls ..........30 Making external calls and ending calls .
  • Page 9 Accessories ..........57 Mounting the E500 base on the wall ......59 Mounting the charger on the wall .
  • Page 10: Safety Precautions

    Otherwise you risk serious and per- manent damage to your hearing. Your Gigaset is compatible with the majority of digital hearing aids on the market. However, perfect function with all hearing aids can- not be guaranteed.
  • Page 11 Safety precautions Remove faulty bases from use or have them repaired by our Service team, as these could interfere with other wireless services. Please note u Not all of the functions described in this user guide are available in all countries.
  • Page 12: First Steps

    First steps First steps First step: checking package contents One Gigaset E500 base One Gigaset handset Two batteries One battery cover One belt clip One power adapter for the base One phone cord One user guide...
  • Page 13: Second Step: Setting Up The Base And Charger

    Warning u Never expose the telephone to the influence of heat sources, direct sunlight or other electrical devices. u Protect your Gigaset from moisture, dust, corrosive liquids and fumes.
  • Page 14: Third Step: Connecting The Base

    First steps Third step: connecting the base ¤ First, connect the tel- ephone jack insert the cables into the cable ducts. ¤ Then connect the power adapter 1. Warning u The power adapter must always be connected, as the phone will not operate without a mains connection.
  • Page 15: Setting Up The Handset For Use

    Inserting the battery and closing the battery cover Warning Use only rechargeable batteries (¢ page 54) recommended by Gigaset Communications GmbH, as this could otherwise result in significant health risks and personal injury. For example, the outer casing of the batteries could be destroyed or the batteries could explode.
  • Page 16: Attaching The Belt Clip

    The correct charge status can only be displayed if the battery is first fully charged and discharged. ¤ Place the handset in the base with its display facing forward for 7.5 hours. 7.5hr Please note The handset must only be placed in the designated E500/E500A base or the corresponding charger.
  • Page 17 First steps ¤ After charging, remove the handset from the base and only replace it when the batteries are fully discharged. Please note u The handset is already registered with the base. If you have purchased a model with multiple handsets, all handsets will already be registered with the base.
  • Page 18: Changing The Display Language

    First steps Changing the display language Change the display language if you do not understand the language currently set. Menu ¤ Press the right-hand display key. ¤ Press keys 5and4 slowly one after the other. The display for setting languages English appears.
  • Page 19: Setting The Date And Time

    First steps Setting the date and time Set the date and time so that the correct date and time can be assigned to incoming calls, and so that the alarm clock can be used. Menu ¤ Press the key below §Menu§...
  • Page 20 First steps ¤ The input field opens. The active Enter Date: line is marked [...]. [01.04.2010] Enter the day, month and year as an 8-digit number via the keypad Back e.g., Q1Q42Q1Q for 1 April 2010. To correct errors: press up or down on the control key to swap between fields.
  • Page 21: Display In Idle Status

    First steps Display in idle status Once the phone is registered and the time set, the idle status is shown as in this example. Screen display u Reception between the base and the Ð handset: 07:30 – Good to poor: Ð i Ñ ¦ –...
  • Page 22: What Would You Like To Do Next

    What would you like to do next? What would you like to do next? Now that you have successfully set up your Gigaset, you can imme- diately start calling – or you can adapt it to your personal require- ments. Use the following guide to quickly locate the most important functions.
  • Page 23: Using The Phone

    Using the phone Using the phone Menu guidance Your telephone's functions are accessed via a menu consisting of several levels (menu overview ¢ page 28). Main menu (first menu level) ¤ When the handset is in idle status, press the display key §Menu§...
  • Page 24: Using Keys On The Keypad

    Using the phone Reverting to idle status From any point in the menu: Ð ¤ Press and hold the end call key a or 07:30 ¤ Do not press any key: after 2 minutes, the display will automatically revert to Redial Menu idle status.
  • Page 25: Activating/Deactivating The Keypad Lock

    Using the phone Activating/deactivating the keypad lock The keypad lock prevents any inadvertent use of the phone. In idle status, press and hold the hash key (confirmation tone). The keypad lock is activated or deactivated. If it is Ø activated, the icon appears in the display.
  • Page 26: Understanding The Operating Steps

    Understanding the operating steps Understanding the operating steps An example of a procedure is as follows: ¤ q Settings ¤ ¤ q System ¤ §Menu§ §OK§ §OK§ ¤ q Eco Mode+ ¤ §OK§ (³ = on) This means you should proceed as follows: Please note Scroll upwards if you wish to select one of the last entries in a menu level with numerous entries.
  • Page 27 Understanding the operating steps System: System ... the menu entry System appears on the screen. ¤ §OK§ Back §OK§ Press the key below on the display screen to open the sub- menu. ¤ q: Press up or down on the control key until ...
  • Page 28: Menu Tree

    Menu tree Menu tree §Menu§ If you press the display key in idle status, a list appears with menu entries. You can scroll through the list by pressing q. Â Directory á Missed Calls Alarm clock Ì Answer Machine Ï Settings Some of these menu entries contain submenus.
  • Page 29 Menu tree Ï Settings ¢ page 19 Date/Time ¢ page 47 Audio/Visual Signals Call Volume ¢ page 47 Ringer Volume ¢ page 48 Ringtones ¢ page 49 Advisory Tones ¢ page 49 Battery Low ¢ page 46 Display Jumbo Font ¢...
  • Page 30: Making Calls

    Making calls Making calls Accepting a call The handset indicates an incoming When the display backlight is call in three ways: by ringing, by a switched off, pressing any key will display on the screen and by the activate the backlight. The relevant flashing handsfree key d.
  • Page 31: Notes On Calling Line Display (Clip)

    CLIP serv- By default, the number of the caller ice for this number. is shown in the display of your Gigaset telephone. You do not have to make any other settings on your Gigaset telephone.
  • Page 32: Handsfree Operation

    Switching between earpiece and sary, contact your provider. handsfree mode Additional information on this sub- Press the handsfree key. ject can be found on the Gigaset During a call, activate or deactivate homepage at: handsfree mode. If you wish to place the handset in...
  • Page 33: Using The Directory, Direct Dialling Keys And Lists

    Using the directory, direct dialling keys and lists Using the directory, Storing the first number in the directory direct dialling keys and s ¤ New entry? ¤ §OK§ lists ¤ ~ (Enter number) ¤ §OK§ ¤ ~ (Enter name) ¤ §OK§...
  • Page 34 Using the directory, direct dialling keys and lists Selecting a directory entry Delete List Delete all directory entries. Open the directory. Send List You have the following options: u Use q to scroll through the Send the complete list to another handset (¢...
  • Page 35: Direct Dialling Keys To

    Using the directory, direct dialling keys and lists Direct dialling keys Label with Dir. Number > Label the key with a number from the directory. The directory is opened. Select a You can save important phone num- §OK§ number and press bers that you call often to the four direct dialling keys.
  • Page 36: Making Internal Calls

    Using the directory, direct dialling keys and lists To save an external phone number Making an internal call to a key that is already labelled with To make the internal call, press the the internal call function, you must key on the handset that is labelled first delete the existing entry.
  • Page 37: Using The Redial List

    Using the directory, direct dialling keys and lists Transferring a call to another Using the redial list handset/internal consultation The redial list contains the ten num- You are in conversation with an bers last dialled with the handset external participant. (max.
  • Page 38: Missed Calls List

    Using the directory, direct dialling keys and lists u Number of caller Missed calls list You can add the number of the Prerequisite: CLIP (¢ page 30) caller to the directory (¢ page 34). Your telephone saves the last 20 missed calls.
  • Page 39: Calling Up Lists With New Messages

    Automatic network provider preselection Calling up lists with new Please note New calls on the network mailbox messages are only displayed correctly if your network provider transmits If there are new messages in a list, ’ this information (see user guide use the display key to call up: for your provider's network mail-...
  • Page 40 Automatic network provider preselection All numbers that start with 08, Saving or editing entries in the except for 081 and 084, are dialled preselection lists with the preselection number 0999. Each of the two lists can contain Phone Dialled 11 entries with 4 digits. ¤...
  • Page 41: Using The Network Mailbox

    Using the network mailbox Using the network Accepting a new message from the network mailbox mailbox The network mailbox is the answer- ing machine in your provider's tele- When a message is recorded, you phone network. More information is receive a call from the network mail- available from your provider.
  • Page 42: Playing Back Messages

    ECO DECT There are three ways to call the net- You are helping to protect the envi- work mailbox. ronment with your Gigaset. u Call the network mailbox via the Answer Machine menu: Reduced energy consumption ¤ q Answer Machine §Menu§...
  • Page 43 ECO DECT Switching off radiation Please note u When using Eco Mode+ you u Eco Mode+ can ensure that the range of When you activate Eco Mode+ the base is sufficient by press- the radiation (DECT transmission ing the talk key c. You hear power) of base and handset is the dial tone if the base can be switched off automatically and...
  • Page 44: Using The Handset As An Alarm Clock

    §OK§ ¤ q Activation ¤ §OK§ Registering a Gigaset handset (³= on) manually on the Gigaset E500 After you activate the alarm clock, the menu for setting the wakeup You must register the handset man- time opens automatically. ually on both the handset (1) and the base (2).
  • Page 45: De-Registering Handsets

    Using multiple handsets Registering other handsets Locating a handset ("Paging") You can register other Gigaset hand- sets and handsets for other devices You can locate your handset using with GAP functionality as follows. the base. 1) On the handset ¤ Briefly press the registration/pag- ¤...
  • Page 46: Listening In To An External Call

    Handset settings Listening in to an Changing the display external call language You want to listen in to an existing You can view the display texts in dif- external call. ferent languages. ¤ q Settings ¤ §Menu§ §OK§ Prerequisite: The Listening In func- ¤...
  • Page 47: Changing The Display Contrast

    Handset settings Changing the display Setting the volume during a call: ç Press up (louder) or down contrast (quieter) on the side keys (¢ page 3). You can set the display contrast to 9 The setting is saved auto- levels. ¤...
  • Page 48 Handset settings Anon. Calls Silent ¤ §OK§ Setting the ringer melody You can set your handset so that it Set different ringer melodies for doesn't ring for calls where external calls, internal calls and the Calling Line Identification has alarm clock. been withheld.
  • Page 49: Advisory/Warning Tones

    Base settings Advisory/warning tones Restoring the handset default settings Your handset uses advisory tones to tell you about different activities You can reset any individual settings and statuses. The following tones and changes that you have made. can be activated and deactivated This will not affect entries in the independently of each other: directory, call list, date and time or...
  • Page 50: Protecting Against Unauthorised Access

    Base settings ¤ q Settings ¤ §Menu§ §OK§ Resetting the system PIN ¤ q System ¤ §OK§ If you have forgotten your system ¤ q Repeater Mode PIN, you can reset the base to the ¤ §OK§ (³= activated) original code 0000: Disconnect the power cable from After activating or deactivating the the base.
  • Page 51: Operating The Base On The Pabx

    Operating the base on the PABX Operating the base on Setting recall ¤ P#Q5#12 §Menu§ the PABX ¤ Enter digits for recall: Q = 80 ms; 1 = 100 ms; The following settings are only nec- 2 = 120 ms; I = 400 ms; essary if your PABX requires them;...
  • Page 52: Service (Customer Care)

    Service (Customer Care) We offer you support that is fast and tailored to your specific needs! Our Online Support on the Internet: For more information on aftersales service, please refer to your local warranty card. In some countries repair and replace services are impossible where the prod- ucts are not sold through our authorised dealers.
  • Page 53: Protecting Our Environment

    ¤ Activate/deactivate the handset Our environmental mission statement (¢ page 24). When you try to activate Eco We, Gigaset Communications Mode+, "Not possible!" appears in GmbH, bear social responsibility the display. and are actively committed to a bet- ter world. Our ideas, technologies...
  • Page 54: Appendix

    Appendix Ecological energy consumption Appendix The use of ECO DECT (¢ page 42) saves energy and makes an active Care contribution towards protecting the environment. Wipe the unit with a damp cloth or an antistatic cloth. Do not use sol- Disposal vents or microfibre cloths.
  • Page 55 ** cordless phones. During a call approx. approx. The operating time of your Gigaset 0.5 W 0.6 W depends on the capacity and age of the batteries and the way it is used. * Charged handset in base...
  • Page 56: Writing And Editing Names

    Appendix Setting upper/lower case or Environmental +5°C to +45°C, 20% digits conditions for to 75% relative Repeatedly press the hash key # to operation humidity Dialling mode DTMF (tone dial- change the text input mode. ling)/PD (pulse dialling) 123 Writing digits Abc Upper case * Pin connections on the abc Lower case...
  • Page 57: Accessories

    Gigaset repeater The Gigaset repeater can be used to increase the recep- tion range between your Gigaset handset and the base. Connection socket for headset See the relevant product page at for information on rec- ommended headsets.
  • Page 58 Accessories All accessories and batteries are available from your phone retailer. Use only original accessories. This will avoid possible health risks and personal injury, and also ensure that all the relevant regula- tions are complied with.
  • Page 59: Mounting The E500 Base On The Wall

    Mounting the E500 base on the wall Mounting the E500 base on the wall 37 mm Approx. 4 mm Mounting the charger on the wall 21 mm Approx. 3.5 mm...
  • Page 60: Index

    Index Index Access protection ....50 Call Accessories ......57 accepting .
  • Page 61: Fast Access

    Index Deactivating Fast access advisory tones ....49 answering machine ....42 auto answer .
  • Page 62: Message Key

    Index Jumbo font ......46 Making calls accepting a call ....30 external .
  • Page 63: Restoring Default Settings

    Index Package contents ....12 Setting ......44 Paging .