Maintenance Messages; Call Service Messages - Brother HL-5380DN User Manual

Error messages (Continued)
Error message
NO PAPER XXX
NO TONER
NO TRAY XXX
PRINT OVERRUN
SIZE ERROR DX
SIZE MISMATCH
STORAGE FULL
TOO MANY TRAYS

Maintenance messages

Maintenance message
DRUM END SOON
REPLACE DRUM
TONER LOW
REPLACE TONER
REPLACE PF KITMP
REPLACE PF KIT 1
REPLACE PF KIT 2
REPLACE PF KIT 3
REPLACE FUSER
REPLACE LASER

Call service messages

Call service message
ERROR ###
Put paper in the indicated empty tray. If the problem is still unsolved, the paper pick-up roller
may be stained. Clean the paper pick-up roller. See Cleaning the paper pick-up roller on
page 122.
Open the front cover, then install the toner cartridge. See Toner cartridge on page 106.
Put the tray1 in the printer.
Cut the resolution or add the optional memory. See Installing extra memory on page 102
and Solving print problems on page 148. Set Page Protection to the correct size. See Page
Protection on page 42 and Menu table on page 88.
You can only use A4 size for duplex printing. Check the printer driver setting. Put the correct
size of paper, which is indicated on the second line of the LCD, in the tray. (See About paper
on page 6.)
Put the same size paper in the paper tray or MP tray that is selected in the printer driver,
and then press Go, or select the size of paper you set in the TRAY SIZE setting from the
control panel.
The RAMDISK size is set to 0 MB. Increase the RAMDISK size. Or there is no space to store
jobs. Delete unnecessary macros or fonts.
Maximum number of optional trays is two. Remove additional trays.
The drum unit is near the end of its life. Buy a new drum unit to replace the current one.
See DRUM END SOON message on page 112.
See REPLACE DRUM message on page 112 .
Buy a new toner cartridge and have it ready before you get a REPLACE TONER message.
See Replacing the toner cartridge on page 107.
Call your dealer or Brother Customer Service for a replacement paper feeding kit (paper
pick up roller and separation plate) for the MP tray.
Call your dealer or Brother Customer Service for a replacement paper feeding kit (paper
feed roller, separation roller, separation pad, and separation pad spring) for Tray 1.
Call your dealer or Brother Customer Service for a replacement paper feeding kit (paper
feed roller, separation roller, separation pad, and separation pad spring) for Tray 2.
Call your dealer or Brother Customer Service for a replacement paper feeding kit (paper
feed roller, separation roller, separation pad, and separation pad spring) for Tray 3.
Call your dealer or Brother Customer Service for a replacement fuser unit.
Call your dealer or Brother Customer Service for a replacement laser unit.
Turn off the printer. Wait a few seconds, then turn it on again. If this does not clear the
problem, call your dealer or a Brother Customer Service.
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Troubleshooting
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