Page 1 Online User's Guide HL-5580D HL-5585D HL-5590DN HL-5595DN !CAUTION Before using this product, read carefully these instructions for correct operation. Keep the User's Guide in a secure place for future reference. © 2015 Brother Industries, Ltd. All rights reserved.
Page 2: Table Of Contents
Home > Table of Contents Table of Contents Before You Use Your Brother Machine ....................1 Applicable Models ............................2 Definitions of Notes ............................3 Trademarks ..............................4 Important Note ............................... 5 Introduction to Your Brother Machine....................6 Before Using Your Machine ........................... 7 Front View and Back View ..........................
Page 3 Use the Network Connection Repair Tool (Windows ) ..............192 Where Can I Find My Brother Machine's Network Settings? ............194 My Brother Machine Cannot Print over the Network ................ 195 I Want to Check that My Network Devices are Working Correctly ........... 197...
Page 4 Change Machine Settings from Your Computer..................238 Change Machine Settings Using Web Based Management ............239 Appendix............................244 Specifications ............................. 245 How to Enter Text on Your Brother Machine ....................250 Supplies ..............................251 Accessories..............................252 Brother Numbers............................253 Glossary............................. 254...
Page 5: Before You Use Your Brother Machine
Home > Before You Use Your Brother Machine Before You Use Your Brother Machine • Applicable Models • Definitions of Notes • Trademarks • Important Note...
Page 6: Applicable Models
Home > Before You Use Your Brother Machine > Applicable Models Applicable Models This User's Guide applies to the following models: HL-5580D/HL-5585D/HL-5590DN/HL-5595DN Related Information • Before You Use Your Brother Machine...
Page 7: Definitions Of Notes
Home > Before You Use Your Brother Machine > Definitions of Notes Definitions of Notes We use the following symbols and conventions throughout this User's Guide: WARNING indicates a potentially hazardous situation which, if not avoided, could WARNING result in death or serious injuries.
Page 8: Trademarks
Each company whose software title is mentioned in this manual has a Software License Agreement specific to its proprietary programs. Any trade names and product names of companies appearing on Brother products, related documents and any other materials are all trademarks or registered trademarks of those respective companies.
Page 9: Important Note
Home > Before You Use Your Brother Machine > Important Note Important Note • Do not use this product outside the country of purchase as it may violate the power regulations of that country. ® ® ® • Windows XP in this document represents Windows...
Page 10: Introduction To Your Brother Machine
Home > Introduction to Your Brother Machine Introduction to Your Brother Machine • Before Using Your Machine • Front View and Back View • Control Panel Overview • ® Access Brother Utilities (Windows...
Page 11: Before Using Your Machine
Home > Introduction to Your Brother Machine > Before Using Your Machine Before Using Your Machine Before attempting any printing operation, confirm the following: • Make sure you have installed the printer driver. • For USB or network cable users: Make sure the interface cable is physically secure.
Page 12: Front View And Back View
Home > Introduction to Your Brother Machine > Front View and Back View Front View and Back View Front View Back View 1. Face down output tray support flap (support flap) 2. Face down output tray 3. Front cover release button 4.
Page 13: Control Panel Overview
Home > Introduction to Your Brother Machine > Control Panel Overview Control Panel Overview The control panel may vary depending on your model. 1. Liquid Crystal Display (LCD) Displays messages to help you set up and use the machine. 2. Data LED The Data LED blinks depending on the machine’s status.
Page 14 9. Network or Report buttons • Non-Network Models: Report Press the Report button to print the Printer Settings page. • Wired Network Models: Network Press the Network button to set up wired network settings. Related Information • Introduction to Your Brother Machine...
Page 15: Access Brother Utilities (Windows ® )
Introduction to Your Brother Machine > Access Brother Utilities (Windows ® Access Brother Utilities (Windows Brother Utilities is an application launcher that offers convenient access to all Brother applications installed on your computer. 1. Do one of the following: ®...
Page 16 Related Information • Introduction to Your Brother Machine ® • Uninstall the Brother Software and Drivers (Windows...
Page 17: Uninstall The Brother Software And Drivers (Windows ® )
® ® • (Windows 8 and Windows Server 2012) Tap or click (Brother Utilities) either on the Start screen or the desktop. ® ® • (Windows 8.1 and Windows Server 2012 R2) Move your mouse to the lower left corner of the Start screen and click (if you are using a touch- based device, swipe up from the bottom of the Start screen to bring up the Apps screen).
Page 18: Paper Handling
Home > Paper Handling Paper Handling • Load Paper • Paper Settings • Unprintable Area • Recommended Print Media • Using Special Paper...
Page 19: Load Paper
Home > Paper Handling > Load Paper Load Paper • Load and Print Using the Paper Tray • Load and Print Using the Multi‑purpose Tray (MP Tray)
Page 20: Load And Print Using The Paper Tray
Home > Paper Handling > Load Paper > Load and Print Using the Paper Tray Load and Print Using the Paper Tray • Load and Print Plain Paper, Letterhead, Coloured Paper, Thin Paper and Recycled Paper Using the Paper Tray •...
Page 21 Home > Paper Handling > Load Paper > Load and Print Using the Paper Tray > Load and Print Plain Paper, Letterhead, Coloured Paper, Thin Paper and Recycled Paper Using the Paper Tray Load and Print Plain Paper, Letterhead, Coloured Paper, Thin Paper and Recycled Paper Using the Paper Tray •...
Page 22 For automatic 2-sided printing (long edge binding) • face up • bottom edge toward the front of the paper tray • DO NOT load different sizes and types of paper in the paper tray at the same time. Doing this may cause the paper to jam or misfeed.
Page 23 Home > Paper Handling > Load Paper > Load and Print Using the Paper Tray > Load and Print Thick Paper Using the Paper Tray Load and Print Thick Paper Using the Paper Tray • If the Check Size setting is set to On and you pull the paper tray out of the machine, a message appears on the LCD asking if you want to change the paper size and paper type.
Page 24 5. Make sure the paper is below the maximum paper mark (b b b). Overfilling the paper tray will cause paper jams. 6. Slowly push the paper tray completely into the machine. 7. Open the machine's back cover (the face up output tray). 8.
Page 25: Load And Print Using The Multi-Purpose Tray (Mp Tray)
Home > Paper Handling > Load Paper > Load and Print Using the Multi‑purpose Tray (MP Tray) Load and Print Using the Multi‑purpose Tray (MP Tray) You can load up to ten envelopes, letterhead, coloured paper, thin or thick paper, recycled paper, Bond paper, labels, or up to 50 sheets of plain paper in the MP tray.
Page 26 Home > Paper Handling > Load Paper > Load and Print Using the Multi‑purpose Tray (MP Tray) > Load and Print Plain Paper, Letterhead, Coloured Paper, Thin Paper, Recycled Paper and Bond Paper in the MP Tray Load and Print Plain Paper, Letterhead, Coloured Paper, Thin Paper, Recycled Paper and Bond Paper in the MP Tray When you load a different size and type of paper in the tray, you must change the Paper Size and Paper Type settings in the machine or on your computer, also.
Page 27 Make sure the paper is below the maximum paper mark (1). Paper Orientation for Letterhead and Preprinted Paper For 1-sided printing • face up • top edge first For automatic 2-sided printing (long edge binding) • face down • bottom edge first When you use Letterhead or Preprinted paper for 2-sided printing, change the machine's setting by completing the following step: •...
Page 28 Home > Paper Handling > Load Paper > Load and Print Using the Multi‑purpose Tray (MP Tray) > Load and Print Thick Paper and Labels Using the MP Tray Load and Print Thick Paper and Labels Using the MP Tray When the back cover (face up output tray) is pulled down, the machine has a straight paper path from the MP tray through to the back of the machine.
Page 29 • Make sure the paper is below the maximum paper mark (1). • Load paper into the MP tray with the printing surface face up. 6. Send your print job to the machine. Change your print preferences in the Print screen before sending the print job from your computer. 7.
Page 30 Home > Paper Handling > Load Paper > Load and Print Using the Multi‑purpose Tray (MP Tray) > Load and Print on Envelopes Using the MP Tray Load and Print on Envelopes Using the MP Tray You can load up to ten envelopes in the MP tray. Before loading, press the corners and sides of the envelopes to make them as flat as possible.
Page 31 Load up to 10 envelopes in the MP tray with the printing surface face up. Make sure the envelopes are below the maximum paper mark (1). Loading more than 10 envelopes may cause paper jams. 6. Send your print job to the machine. Change your print preferences in the Print dialog box before sending the print job from your computer.
Page 32: Paper Settings
Home > Paper Handling > Paper Settings Paper Settings • Change the Paper Size and Paper Type • Change the Check Paper Size Setting...
Page 33: Change The Paper Size And Paper Type
Home > Paper Handling > Paper Settings > Change the Paper Size and Paper Type Change the Paper Size and Paper Type When you change the size and type of the paper you load in the tray, you must change the Paper Size and Paper Type settings on the LCD at the same time.
Page 34: Change The Check Paper Size Setting
Home > Paper Handling > Paper Settings > Change the Check Paper Size Setting Change the Check Paper Size Setting When you turn on your machine's Check Size setting, the machine displays a message when you remove a paper tray or load paper using the MP tray, asking if you changed the paper size and paper type. The default setting is On.
Page 35: Unprintable Area
Home > Paper Handling > Unprintable Area Unprintable Area The figures below show maximum unprintable areas from the edges of the most commonly-used paper sizes. The measurements may vary depending on the paper size or settings in the application you are using. Do not attempt to print into these areas;...
Page 36: Recommended Print Media
Home > Paper Handling > Recommended Print Media Recommended Print Media To get the best print quality, we recommend using the paper listed in the table. Paper Type Item Plain Paper APP Blue Flag Ship 70 g/m APP Gold Flag Ship 80 g/m Advanced Agro Double A 80 g/m Related Information •...
Page 37: Using Special Paper
• that is designed for inkjet printing If you use any of the types of paper listed above, they may damage your machine. This damage is not covered under any Brother warranty or service agreement. Related Information • Paper Handling...
Page 38: Print
Home > Print Print • ® Print from Your Computer (Windows • Print from Your Computer (Macintosh) • Print One Page Duplicates on Different Types of Paper • Cancel a Print Job • Test Print...
Page 39: Print From Your Computer (Windows ® )
® Home > Print > Print from Your Computer (Windows ® Print from Your Computer (Windows • ® Print a Document (Windows • ® Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows • ®...
Page 40: Print A Document (Windows ® )
® Print a Document (Windows 1. Select the print command in your application. 2. Select Brother XXX-XXXX (where XXXX is the name of your model), and then click the printing properties or preferences button. The printer driver window appears. 3. Make sure you have loaded the correct size paper in the paper tray.
Page 41 Related Information ® • Print from Your Computer (Windows ® • Print Settings (Windows...
Page 42: Print More Than One Page On A Single Sheet Of Paper (N In 1) (Windows ® )
® (Windows 1. Select the print command in your application. 2. Select Brother XXX-XXXX (where XXXX is the name of your model), and then click the printing properties or preferences button. The printer driver window appears. 3. In the Orientation field, select the Portrait or Landscape option to set the orientation of your printout.
Page 43: Print As A Poster (Windows ® )
Enlarge your print size and print the document in poster mode. 1. Select the print command in your application. 2. Select Brother XXX-XXXX (where XXXX is the name of your model), and then click the printing properties or preferences button.
Page 44: Print On Both Sides Of The Paper (Windows ® )
When you use the manual 2-sided printing function, it is possible there may be paper jams or poor print quality. 1. Select the print command in your application. 2. Select Brother XXX-XXXX (where XXXX is the name of your model), and then click the printing properties or preferences button. The printer driver window appears.
Page 45 Option for Portrait Description Long Edge (Left) Long Edge (Right) Short Edge (Top) Short Edge (Bottom) Option for Landscape Description Long Edge (Top) Long Edge (Bottom)
Page 46 Option for Landscape Description Short Edge (Right) Short Edge (Left) 7. Select the Binding Offset check box if you want to specify the offset for binding in inches or millimetres. 8. Click OK. 9. Change other printer settings if needed. 10.
Page 47: Print As A Booklet (Windows ® )
When you use the manual 2-sided printing function, it is possible there may be paper jams or poor print quality. 1. Select the print command in your application. 2. Select Brother XXX-XXXX (where XXXX is the name of your model), and then click the printing properties or preferences button. The printer driver window appears.
Page 48 Option for Portrait Description Left Binding Right Binding Option for Landscape Description Top Binding Bottom Binding 7. Select one of the options from the Booklet Printing Method menu. Option Description All Pages at Every page will be printed in booklet format (four pages to every piece of paper, two pages Once per side).
Page 49: Secure Print (Windows ® )
The secure data is deleted from the machine when you turn off the machine. 1. Select the print command in your application. 2. Select Brother XXX-XXXX (where XXXX is the name of your model), and then click the printing properties or preferences button.
Page 50: Use A Macro From Your Computer (Windows ® )
1. Select the print command in your application. 2. Select Brother XXX-XXXX (where XXXX is the name of your model), and then click the printing properties or preferences button. The printer driver window appears.
Page 51: Use A Preset Print Profile (Windows ® )
Print Profiles are presets designed to give you quick access to frequently-used printing configurations. 1. Select the print command in your application. 2. Select Brother XXX-XXXX (where XXXX is the name of your model), and then click the printing properties or preferences button.
Page 52 ® • Create or Delete Your Print Profile (Windows ® • Print Settings (Windows...
Page 53 Add up to 20 new print profiles with customised settings. 1. Select the print command in your application. 2. Select Brother XXX-XXXX (where XXXX is the name of your model), and then click the printing properties or preferences button. The printer driver window appears.
Page 54: Change The Default Print Settings (Windows ® )
Click Control Panel on the Start screen. In the Hardware group, click View devices and printers. 2. Right-click the Brother XXX-XXXX icon (where XXXX is your model name), and then select Printer properties. If printer driver options appear, select your printer driver.
Page 55 Click Control Panel on the Start screen. In the Hardware group, click View devices and printers. 2. Right-click the Brother XXX-XXXX icon (where XXXX is your model name), and then select Printer properties. If printer driver options appear, select your printer driver.
Page 56: Print A Document Using The Br-Script3 Printer Driver (Postscript ® 3 ™ Language Emulation) (Windows ® )
Select Machine section, and then check PS Driver check box. 1. Select the print command in your application. 2. Select Brother XXX-XXXX BR-Script3 (where XXXX is the name of your model), and then click the printing properties or preferences button.
Page 57: Monitor The Status Of The Machine From Your Computer (Windows ® )
® (Windows 8 and Windows Server 2012) Click (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). Click Tools in the left navigation bar, and then click Status Monitor. ® ® (Windows 8.1 and Windows Server...
Page 58: Print Settings (Windows ® )
® ® Home > Print > Print from Your Computer (Windows > Print Settings (Windows ® Print Settings (Windows Basic Tab 1. Paper Size Select the size of the paper you want to use. You can either choose from standard paper sizes or create a custom paper size.
Page 59 5. Resolution Select the print resolution. As print resolution and speed are related, the higher the resolution, the longer it will take to print the document. 6. Print Settings Select the type of document you want to print. Manual Settings... Specify advanced settings such as brightness, contrast, and other settings.
Page 60 First Page Select the paper source to use for printing the first page. Other Pages Select the paper source to use for printing the second and subsequent pages. Advanced Tab 1. Scaling Select these options to enlarge or reduce the size of the pages in your document. Fit to Paper Size Select this option to enlarge or reduce the document pages to fit a specified paper size.
Page 61 4. Header-Footer Print Select this option to print the date, time and PC login user name on the document. 5. Toner Save Mode Select this feature to conserve toner by using less toner to print documents; printouts appear lighter, but are still legible.
Page 62: Print From Your Computer (Macintosh)
Home > Print > Print from Your Computer (Macintosh) Print from Your Computer (Macintosh) • Print a Document (Macintosh) • Print on Both Sides of the Paper (Macintosh) • Print More Than One Page on a Single Sheet of Paper (N in 1) (Macintosh) •...
Page 63: Print A Document (Macintosh)
1. Make sure you have loaded the correct size paper in the paper tray. 2. From an application, such as Apple TextEdit, click the File menu, and then select Print. 3. Select Brother XXX-XXXX (where XXXX is your model name). 4. Type the number of copies you want in the Copies field.
Page 64: Print On Both Sides Of The Paper (Macintosh)
1. From an application, such as Apple TextEdit, click the File menu, and then select Print. 2. Select Brother XXX-XXXX (where XXXX is your model name). 3. Select the Orientation option that matches the way you want the document to print.
Page 65 Related Information • Print from Your Computer (Macintosh) • Print Options (Macintosh)
Page 66: Print More Than One Page On A Single Sheet Of Paper (N In 1) (Macintosh)
(Macintosh) 1. From an application, such as Apple TextEdit, click the File menu, and then select Print. 2. Select Brother XXX-XXXX (where XXXX is your model name). 3. Click the application pop-up menu, and then select Layout. The Layout setting options appear.
Page 67: Secure Print (Macintosh)
1. From an application, such as Apple TextEdit, click the File menu, and then select Print. 2. Select Brother XXX-XXXX (where XXXX is your model name). 3. Click the application pop-up menu, and then select the Secure Print option. The Secure Print options appear.
Page 68: Print A Document Using The Br-Script3 Printer Driver (Postscript ® 3 ™ Language Emulation) (Macintosh)
(Macintosh) ® The BR-Script3 printer driver lets you print PostScript data more clearly. • Go to your model's Downloads page on the Brother Solutions Center at support.brother.com to download the PS driver (BR-Script3 printer driver). • Make sure you have added the BR-Script3 printer driver from Print & Scan or Printers & Scanners in the System Preferences list on your Macintosh.
Page 69: Monitor The Status Of The Machine From Your Computer (Macintosh)
Click the Troubleshooting button to access the troubleshooting website. Visit the Genuine Supplies website Click the Visit the Genuine Supplies website button for more information on Brother genuine supplies. Updating the machine's status To view the latest machine status while the Status Monitor window is open, click the icon.
Page 70: Print Options (Macintosh)
Home > Print > Print from Your Computer (Macintosh) > Print Options (Macintosh) Print Options (Macintosh) Page Setup 1. Paper Size Select the size of the paper you want to use. You can either choose from standard paper sizes or create a custom paper size.
Page 71 Layout 1. Pages per Sheet Select the number of pages to print on a single sheet of paper. 2. Layout Direction Select the page order when printing multiple pages on a single sheet of paper. 3. Border Select the type of border to use when printing multiple pages on a single sheet of paper. 4.
Page 72 Paper Handling 1. Collate pages Select this option to print sets of multi-page documents in the original page order. When this option is selected, one complete copy of your document will print, and then reprint according to the number of copies you choose.
Page 73 Print Settings 1. Media Type Select the type of media you want to use. To achieve the best print results, the machine automatically adjusts its print settings according to the selected media type. 2. Print Quality Select the print resolution you want. Because print quality and speed are related, the higher the quality, the longer it will take to print the document.
Page 74 Secure Print 1. Secure Print This feature ensures that confidential or sensitive documents do not print until you enter a password on the machine's control panel. Related Information • Print from Your Computer (Macintosh) • Print a Document (Macintosh) • Print on Both Sides of the Paper (Macintosh) •...
Page 75: Print One Page Duplicates On Different Types Of Paper
Home > Print > Print One Page Duplicates on Different Types of Paper Print One Page Duplicates on Different Types of Paper Use the Carbon Copy function to make multiple copies of the same print data, as if printing on carbon paper. Send the data to individual paper trays that you pre-loaded with different paper types or colours.
Page 76: Cancel A Print Job
Home > Print > Cancel a Print Job Cancel a Print Job 1. Press Cancel. To cancel multiple print jobs, press and hold Cancel for four seconds. Related Information • Print • Printing Problems...
Page 77: Test Print
Home > Print > Test Print Test Print If there are problems with print quality, follow these instructions to do a test print. 1. Press a or b to display the [Machine Info.] option, and then press OK. 2. Press a or b to display the [Test Print] option, and then press OK. The machine prints the test page.
Page 78: Network
Home > Network Network • Get Started • Network Management Software and Utilities • Advanced Network Features • Technical Information for Advanced Users...
Page 79: Get Started
> Get Started Get Started We recommend setting up and connecting to your network using the Brother installation CD-ROM. This section provides more information about network connection types, introduces various methods to manage your network and explains some useful network features of your Brother machine.
Page 80: Supported Basic Network Features
Web Based Management Status Monitor Driver Deployment Wizard • Go to your model's Downloads page on the Brother Solutions Center at support.brother.com download the latest version of Brother's BRAdmin Light. • Go to your model's Downloads page on the Brother Solutions Center at support.brother.com...
Page 81: Network Management Software And Utilities
Home > Network > Network Management Software and Utilities Network Management Software and Utilities Configure and change your Brother machine's network settings using a management utility. • Learn about Network Management Software and Utilities • Change Machine Settings from Your Computer •...
Page 82: Learn About Network Management Software And Utilities
LAN. BRAdmin Professional 3 can also log activity of Brother devices on your network and export the log data in an HTML, CSV, TXT, or SQL format. For users who want to monitor locally-connected machines, install the Print Auditor Client software on the client computer.
Page 83: Advanced Network Features
Home > Network > Advanced Network Features Advanced Network Features • Print the Network Configuration Report • Configure the SNTP Protocol Using Web Based Management...
Page 84: Print The Network Configuration Report
3. Press OK. Related Information • Advanced Network Features • Where Can I Find My Brother Machine's Network Settings? ® • Use the Network Connection Repair Tool (Windows • I Want to Check that My Network Devices are Working Correctly •...
Page 85: Configure The Sntp Protocol Using Web Based Management
Home > Network > Advanced Network Features > Configure the SNTP Protocol Using Web Based Management Configure the SNTP Protocol Using Web Based Management Related Models: HL-5590DN/HL-5595DN Configure the SNTP protocol to synchronize the time the machine uses for authentication with the time kept by the SNTP time server.
Page 86 Option Description Primary SNTP Server Type the server address (up to 64 characters). Address The secondary SNTP server address is used as a backup to the primary Secondary SNTP Server SNTP server address. If the primary server is unavailable, the machine will Address contact the secondary SNTP server.
Page 87: Technical Information For Advanced Users
Home > Network > Technical Information for Advanced Users Technical Information for Advanced Users • Gigabit Ethernet (Wired Network Only) • Reset the Network Settings to the Factory Settings...
Page 88: Gigabit Ethernet (Wired Network Only)
Home > Network > Technical Information for Advanced Users > Gigabit Ethernet (Wired Network Only) Gigabit Ethernet (Wired Network Only) Related Models: HL-5595DN Your machine supports 1000BASE-T Gigabit Ethernet. To connect to a 1000BASE-T Gigabit Ethernet Network, you must set the machine’s Ethernet link mode to Auto from the machine’s control panel or Auto from Web Based Management (web browser).
Page 89 Home > Network > Technical Information for Advanced Users > Gigabit Ethernet (Wired Network Only) > Configure the Gigabit Ethernet Settings Using Web Based Management Configure the Gigabit Ethernet Settings Using Web Based Management Related Models: HL-5595DN 1. Start your web browser. 2.
Page 90: Reset The Network Settings To The Factory Settings
Home > Network > Technical Information for Advanced Users > Reset the Network Settings to the Factory Settings Reset the Network Settings to the Factory Settings Related Models: HL-5590DN/HL-5595DN You can use your machine's control panel to reset the print server to its default factory settings. This resets all information, such as the password and IP address.
Page 91: Security
Home > Security Security • Lock the Machine Settings • Network Security Features...
Page 92: Lock The Machine Settings
Lock the Machine Settings Before turning on the machine's Access Lock, make a careful note of your password. If you forget the password, you must reset all passwords stored in the machine by contacting your administrator or Brother customer service. •...
Page 93: About Using Setting Lock
Home > Security > Lock the Machine Settings > About Using Setting Lock About Using Setting Lock Use the Setting Lock feature to block unauthorised access to machine settings. When Setting Lock is set to [On], you cannot access the machine settings without entering the password. •...
Page 94 Home > Security > Lock the Machine Settings > About Using Setting Lock > Set the Setting Lock Password Set the Setting Lock Password 1. Press a or b to display the [General Setup] option, and then press OK. 2. Press a or b to display the [Setting Lock] option, and then press OK. 3.
Page 95 Home > Security > Lock the Machine Settings > About Using Setting Lock > Change the Setting Lock Password Change the Setting Lock Password 1. Press a or b to display the [General Setup] option, and then press OK. 2. Press a or b to display the [Setting Lock] option, and then press OK. 3.
Page 96 Home > Security > Lock the Machine Settings > About Using Setting Lock > Turn Setting Lock On Turn Setting Lock On 1. Press a or b to display the [General Setup] option, and then press OK. 2. Press a or b to display the [Setting Lock] option, and then press OK. 3.
Page 97: Network Security Features
Home > Security > Network Security Features Network Security Features • Before Using Network Security Features • Secure Function Lock 3.0 • Manage Your Network Machine Securely Using SSL/TLS • Manage Your Network Machine Securely Using IPsec • Send an Email Securely •...
Page 98: Before Using Network Security Features
Before Using Network Security Features Related Models: HL-5590DN/HL-5595DN Your Brother machine employs some of the latest network security and encryption protocols available today. These network features can be integrated into your overall network security plan to help protect your data and prevent unauthorised access to the machine.
Page 99: Secure Function Lock 3.0
Security > Network Security Features > Secure Function Lock 3.0 Secure Function Lock 3.0 Brother's Secure Function Lock 3.0 increases security by restricting the functions available on your Brother machine. • Before Using Secure Function Lock 3.0 • Configure Secure Function Lock 3.0 Using Web Based Management •...
Page 100 BRAdmin Professional 3 (Windows • Print Print includes print jobs sent via AirPrint and Brother iPrint&Scan. If you register users' login names in advance, the users will not need to enter their passwords when they use the print function.
Page 101 Home > Security > Network Security Features > Secure Function Lock 3.0 > Configure Secure Function Lock 3.0 Using Web Based Management Configure Secure Function Lock 3.0 Using Web Based Management Related Models: HL-5590DN/HL-5595DN 1. Start your web browser. 2. Type "http://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).
Page 102 Public users will not need to enter a password to access the features made available through Public Mode settings. Public Mode includes print jobs sent via AirPrint and Brother iPrint&Scan. 1. Start your web browser. 2. Type "http://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).
Page 103 Home > Security > Network Security Features > Secure Function Lock 3.0 > Additional Secure Function Lock 3.0 Features Additional Secure Function Lock 3.0 Features Related Models: HL-5590DN/HL-5595DN Configure the following features in the Secure Function Lock screen: All Counter Reset Click All Counter Reset, in the Page Counters column, to reset the page counter.
Page 104: Manage Your Network Machine Securely Using Ssl/Tls
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/TLS Manage Your Network Machine Securely Using SSL/TLS • Introduction to SSL/TLS • Certificates and Web Based Management • Manage Your Network Machine Securely Using Web Based Management •...
Page 105 Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ > Introduction to SSL/TLS Introduction to SSL/TLS Related Models: HL-5590DN/HL-5595DN Secure Socket Layer (SSL) or Transport Layer Security (TLS) is an effective method of protecting data sent over a local or wide area network (LAN or WAN).
Page 106 Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ > Introduction to SSL/TLS > Brief History of SSL/TLS Brief History of SSL/TLS Related Models: HL-5590DN/HL-5595DN SSL/TLS was originally created to secure web traffic information, particularly data sent between web browsers ®...
Page 107 Related Models: HL-5590DN/HL-5595DN The primary benefit of using SSL/TLS on Brother machines is to guarantee secure printing over an IP network by restricting unauthorised users from reading data sent to the machine. SSL's key selling point is that it can be used to print confidential data securely.
Page 108 Manage Your Network Machine Securely Using SSL/ > Certificates and Web Based Management Certificates and Web Based Management You must configure a certificate to manage your networked Brother machine securely using SSL/TLS. You must use Web Based Management to configure a certificate. •...
Page 109 > Supported Security Certificate Features Supported Security Certificate Features Related Models: HL-5590DN/HL-5595DN Your Brother machine supports the use of multiple security certificates, which allows secure management, authentication, and communication with the machine. The following security certificate features can be used with the machine: •...
Page 110 Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ > Certificates and Web Based Management > Create and Install a Certificate Create and Install a Certificate • Step by Step Guide for Creating and Installing a Certificate •...
Page 111 Certificate from a CA 1. Create a Certificate Signing Request (CSR) using Web Based Management. 2. Install the certificate issued by the CA on your Brother machine using Web Based Management. 3. Install the certificate on your computer. Related Information •...
Page 112 > Create and Install a Self- signed Certificate Create and Install a Self-signed Certificate • Create a Self-signed Certificate • ® Install the Self-signed Certificate for Windows users with Administrator Rights • Import and Export the Self-signed Certificate on your Brother Machine...
Page 113 Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Self- signed Certificate > Create a Self-signed Certificate Create a Self-signed Certificate Related Models: HL-5590DN/HL-5595DN 1.
Page 114 17. Click Yes to restart your print server. The self-signed certificate is created and saved in your machine's memory. To use SSL/TLS comunication, the self-signed certificate must be installed on your computer. Related Information • Create and Install a Self-signed Certificate...
Page 115 Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Self- ® signed Certificate > Install the Self-signed Certificate for Windows users with Administrator Rights ®...
Page 116 4. Click Continue to this website (not recommended). ® ® (Windows XP and Windows Server 2003) When the following dialog box appears, click View Certificate, and then go to step 6. 5. Click Certificate Error, and then click View certificate.
Page 117 6. Click Install Certificate..7. When the Certificate Import Wizard appears, click Next. 8. Select Place all certificates in the following store, and then click Browse..
Page 118 9. Select Trusted Root Certification Authorities, and then click OK. 10. Click Next. 11. Click Finish. 12. Click Yes, if the fingerprint (thumbprint) is correct. The fingerprint (thumbprint) is printed on the Network Configuration Report. 13. Click OK. The self-signed certificate is now installed on your computer, and SSL/TLS communication is available. Related Information •...
Page 119 > Import and Export the Self-signed Certificate on your Brother Machine Import and Export the Self-signed Certificate on your Brother Machine You can store the self-signed certificates on your Brother machine and manage them by importing and exporting. • Import the Self-signed Certificate •...
Page 120 Create and Install a Certificate > Create and Install a Self- signed Certificate > Import and Export the Self-signed Certificate on your Brother Machine > Import the Self- signed Certificate Import the Self-signed Certificate Related Models: HL-5590DN/HL-5595DN 1. Start your web browser.
Page 121 Create and Install a Certificate > Create and Install a Self- signed Certificate > Import and Export the Self-signed Certificate on your Brother Machine > Export the Self- signed Certificate Export the Self-signed Certificate Related Models: HL-5590DN/HL-5595DN 1. Start your web browser.
Page 122 CA, create a Certificate Signing Request (CSR), send it to a CA for authentication, and install the returned certificate on your machine. • Create a Certificate Signing Request (CSR) • Install a Certificate on Your Brother Machine • Import and Export the Certificate and Private Key...
Page 123 Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Certificate from a Certificate Authority (CA) > Create a Certificate Signing Request (CSR) Create a Certificate Signing Request (CSR) Related Models: HL-5590DN/HL-5595DN A Certificate Signing Request (CSR) is a request sent to a Certificate Authority (CA) to authenticate the...
Page 124 Web Server for the certificate template to securely create the Client Certificate. If you are creating a Client Certificate for an IEEE 802.1x environment with EAP-TLS authentication, we recommend using User for the certificate template. For more information, go to your model's page on the Brother Solutions Center at support.brother.com. Related Information •...
Page 125 > Create and Install a Certificate from a Certificate Authority (CA) > Install a Certificate on Your Brother Machine Install a Certificate on Your Brother Machine Related Models: HL-5590DN/HL-5595DN When you receive a certificate from a CA, follow the steps below to install it into the print server: Only a certificate issued with your machine's CSR can be installed onto the machine.
Page 126: Import And Export The Certificate And Private Key
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Certificate from a Certificate Authority (CA) > Import and Export the Certificate and Private Key Import and Export the Certificate and Private Key Store the certificate and private key on your machine and manage them by importing and exporting them.
Page 127 Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Certificate from a Certificate Authority (CA) > Import and Export the Certificate and Private Key >...
Page 128 Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Certificate from a Certificate Authority (CA) > Import and Export the Certificate and Private Key >...
Page 129: Import And Export A Ca Certificate
Create and Install a Certificate > Import and Export a CA Certificate Import and Export a CA Certificate You can import, export and store CA certificates on your Brother machine. • Import a CA Certificate • Export a CA Certificate...
Page 130 Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ > Certificates and Web Based Management > Create and Install a Certificate > Import and Export a CA Certificate > Import a CA Certificate Import a CA Certificate Related Models: HL-5590DN/HL-5595DN 1.
Page 131 Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ > Certificates and Web Based Management > Create and Install a Certificate > Import and Export a CA Certificate > Export a CA Certificate Export a CA Certificate Related Models: HL-5590DN/HL-5595DN 1.
Page 132 In Web Based Management, navigate to the Certificate or CA Certificate screen to view certificate content, delete, or export your certificates. Maximum Number of Certificates Stored UP on Brother Machine Self-signed Certificate or Certificate Issued by a CA CA Certificate We recommend storing one less certificate than allowed, reserving an empty spot in case of certificate expiration.
Page 133 Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ > Manage Your Network Machine Securely Using Web Based Management Manage Your Network Machine Securely Using Web Based Management Related Models: HL-5590DN/HL-5595DN To manage your network machine securely, you must use management utilities with security protocols. We recommend using the HTTPS protocol for secure management.
Page 134 In this mode, the print server uses version 1 and version 2c of the SNMP protocol. You can use all Brother applications in this mode. However, it is not secure since it will not authenticate the user, and data will not be encrypted.
Page 135 To use BRAdmin Professional 3 utility, you must: • Use the latest version of BRAdmin Professional 3. Go to your model's Downloads page on the Brother Solutions Center at support.brother.com. If you use an older version of BRAdmin to manage your Brother machines, the user authentication will not be secure.
Page 136 Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ > Print Documents Securely Using SSL/TLS Print Documents Securely Using SSL/TLS Related Models: HL-5590DN/HL-5595DN To print documents securely with IPP protocol, use the IPPS protocol. 1.
Page 137: Manage Your Network Machine Securely Using Ipsec
Home > Security > Network Security Features > Manage Your Network Machine Securely Using IPsec Manage Your Network Machine Securely Using IPsec • Introduction to IPsec • Configure IPsec Using Web Based Management • Configure an IPsec Address Template Using Web Based Management •...
Page 138 For IPsec transmissions, the following conditions are necessary: A computer that can communicate using IPsec is connected to the network. Your Brother machine is configured for IPsec communication. The computer connected to your Brother machine is configured for IPsec connections. • IPsec settings The settings that are necessary for connections using IPsec.
Page 139 Home > Security > Network Security Features > Manage Your Network Machine Securely Using IPsec > Configure IPsec Using Web Based Management Configure IPsec Using Web Based Management Related Models: HL-5590DN/HL-5595DN The IPsec connection conditions are comprised of two Template types: Address and IPsec. You can configure up to 10 connection conditions.
Page 140 IKE is a protocol that is used to exchange encryption keys in order to carry out encrypted communication using IPsec. In Main mode, the processing speed is slow, but the security is high. In Aggressive mode, the processing speed is faster than Main mode, but the security is lower. 9.
Page 141 Home > Security > Network Security Features > Manage Your Network Machine Securely Using IPsec > Configure an IPsec Address Template Using Web Based Management Configure an IPsec Address Template Using Web Based Management Related Models: HL-5590DN/HL-5595DN 1. Start your web browser. 2.
Page 142 • IP Address / Prefix Specify the IP address using CIDR notation. For example: 192.168.1.1/24 Because the prefix is specified in the form of a 24-bit subnet mask (255.255.255.0) for 192.168.1.1, the addresses 192.168.1.xxx are valid. 10. Select a Remote IP Address option to specify the IP address conditions for the recipient: •...
Page 143 Home > Security > Network Security Features > Manage Your Network Machine Securely Using IPsec > Configure an IPsec Template Using Web Based Management Configure an IPsec Template Using Web Based Management Related Models: HL-5590DN/HL-5595DN 1. Start your web browser. 2.
Page 144 Related Information • Manage Your Network Machine Securely Using IPsec • IKEv1 Settings for an IPsec Template • IKEv2 Settings for an IPsec Template • Manual Settings for an IPsec Template...
Page 145 Home > Security > Network Security Features > Manage Your Network Machine Securely Using IPsec > Configure an IPsec Template Using Web Based Management > IKEv1 Settings for an IPsec Template IKEv1 Settings for an IPsec Template Related Models: HL-5590DN/HL-5595DN...
Page 146 Template Name Type a name for the template (up to 16 characters). Use Prefixed Template Select Custom, IKEv1 High Security or IKEv1 Medium Security. The setting items are different depending on the selected template. The default template differs depending on whether you chose Main or Aggressive for Negotiation Mode on the IPsec configuration screen.
Page 147 When AH+ESP is selected in Protocol, select each protocol for Hash(AH) and Hash(ESP). • SA Lifetime Specify the IPsec SA lifetime. Type the time (seconds) and number of kilobytes (KByte) before the IPsec SA will expire. • Encapsulation Mode Select Transport or Tunnel. •...
Page 148 Home > Security > Network Security Features > Manage Your Network Machine Securely Using IPsec > Configure an IPsec Template Using Web Based Management > IKEv2 Settings for an IPsec Template IKEv2 Settings for an IPsec Template Related Models: HL-5590DN/HL-5595DN...
Page 149 Template Name Type a name for the template (up to 16 characters). Use Prefixed Template Select Custom, IKEv2 High Security, or IKEv2 Medium Security. The setting items are different depending on the selected template. Internet Key Exchange (IKE) IKE is a communication protocol that is used to exchange encryption keys in order to carry out encrypted communication using IPsec.
Page 150 SA (Security Association) is an encrypted communication method using IPsec or IPv6 that exchanges and shares information, such as the encryption method and encryption key, in order to establish a secure communication channel before communication begins. SA may also refer to a virtual encrypted communication channel that has been established.
Page 151 Related Information • Configure an IPsec Template Using Web Based Management...
Page 152 Home > Security > Network Security Features > Manage Your Network Machine Securely Using IPsec > Configure an IPsec Template Using Web Based Management > Manual Settings for an IPsec Template Manual Settings for an IPsec Template Related Models: HL-5590DN/HL-5595DN Template Name Type a name for the template (up to 16 characters).
Page 153 that is necessary for IPsec is determined and the encryption keys are shared. For IKE, the encryption keys are exchanged using the Diffie-Hellman key exchange method, and encrypted communication that is limited to IKE is carried out. Select Manual. Authentication Key (ESP,AH) Specify the key to use for authentication.
Page 154 ESP is a protocol for carrying out encrypted communication using IPsec. ESP encrypts the payload (communicated contents) and adds additional information. The IP packet is comprised of the header and the encrypted payload, which follows the header. In addition to the encrypted data, the IP packet also includes information regarding the encryption method and encryption key, the authentication data, and so on.
Page 155: Send An Email Securely
Home > Security > Network Security Features > Send an Email Securely Send an Email Securely • Configure Email Sending Using Web Based Management • Send an Email with User Authentication • Send an Email Securely Using SSL TLS...
Page 156 Home > Security > Network Security Features > Send an Email Securely > Configure Email Sending Using Web Based Management Configure Email Sending Using Web Based Management Related Models: HL-5590DN/HL-5595DN We recommend using Web Based Management to configure secured email sending with user authentication, or email sending using SSL/TLS.
Page 157: Email Server Settings
Send an Email with User Authentication Related Models: HL-5590DN/HL-5595DN Your Brother machine supports the SMTP-AUTH method to send email via an email server that requires user authentication. This method prevents unauthorised users from accessing the email server. You can use the SMTP-AUTH method for email notification and email reports (available for certain models).
Page 158 Send an Email Securely Using SSL TLS Related Models: HL-5590DN/HL-5595DN Your Brother machine supports SSL/TLS methods to send an email via an email server that requires secure SSL/TLS communication. To send email via an email server that is using SSL/TLS communication, you must configure SMTP over SSL/TLS.
Page 159 Port Number If you select SSL, the Port value will be changed to match the protocol. To change the port number manually, type the port number after you choose SSL/TLS. You must configure your machine's SMTP communication method to match the method used by your email server.
Page 160: Use Ieee 802.1X Authentication For A Wired Or A Wireless Network
Home > Security > Network Security Features > Use IEEE 802.1x Authentication for a Wired or a Wireless Network Use IEEE 802.1x Authentication for a Wired or a Wireless Network • What Is IEEE 802.1x Authentication? • Configure IEEE 802.1x Authentication for a Wired or a Wireless Network Using Web Based Management (Web Browser) •...
Page 161 IEEE 802.1x is an IEEE standard for wired and wireless networks that limits access from unauthorised network devices. Your Brother machine (supplicant) sends an authentication request to a RADIUS server (Authentication server) through your access point or HUB. After your request has been verified by the RADIUS server, your machine can access the network.
Page 162 Home > Security > Network Security Features > Use IEEE 802.1x Authentication for a Wired or a Wireless Network > Configure IEEE 802.1x Authentication for a Wired or a Wireless Network Using Web Based Management (Web Browser) Configure IEEE 802.1x Authentication for a Wired or a Wireless Network Using Web Based Management (Web Browser) Related Models: HL-5590DN/HL-5595DN •...
Page 163 • To enable IEEE 802.1x authentication for wired networks, select Enabled for Wired 802.1x status on the Wired 802.1x Authentication page. • If you are using EAP-TLS authentication, you must select the client certificate that has been installed (shown with certificate name) for verification from the Client Certificate drop-down list. •...
Page 164 Extensible Authentication Protocol-Flexible Authentication via Secured Tunneling (EAP-FAST) has been developed by Cisco Systems, Inc., which uses a user ID and password for authentication, and symmetric key algorithms to achieve a tunnelled authentication process. The Brother machine supports the following inner authentication methods: • EAP-FAST/NONE •...
Page 165: Store Print Log To Network
Home > Security > Network Security Features > Store Print Log to Network Store Print Log to Network • Store Log to Network Overview • Configure the Store Print Log to Network Settings Using Web Based Management • Use the Store Print Log to Network's Error Detection Setting...
Page 166 Related Models: HL-5590DN/HL-5595DN The Store Print Log to Network feature allows you to save the print log file from your Brother machine to a network server using the Common Internet File System (CIFS) protocol. You can record the ID, type of print job, job name, user name, date, time and the number of printed pages for every print job.
Page 167 Network Folder Type the destination folder where your log will be stored on the CIFS server (for Path example: brother\abc). File Name Type the file name you want to use for the print log (up to 32 characters). File Type Select the TXT or CSV option for the Print Log file type.
Page 168 You can also confirm the error status on the LCD of your machine. 9. Click Submit to display the Test Print Log to Network page. To test your settings, click Yes and then go to the next step. To skip the test, click No. Your settings will be submitted automatically. 10.
Page 169 Home > Security > Network Security Features > Store Print Log to Network > Use the Store Print Log to Network's Error Detection Setting Use the Store Print Log to Network's Error Detection Setting Related Models: HL-5590DN/HL-5595DN Use Error Detection Settings to determine the action that is taken when the print log cannot be stored to the server due to a network error.
Page 170: Mobile/Web Connect
Home > Mobile/Web Connect Mobile/Web Connect • Print with AirPrint • Use Brother iPrint&Scan...
Page 171: Print With Airprint
1. Print request 2. Printed photos, emails, web pages, and documents For more information, see the AirPrint Guide. Go to your model's Manuals page on the Brother Solutions Center at support.brother.com. Related Information •...
Page 172: Use Brother Iprint&Scan
Brother iPrint&Scan. • For iOS Devices Brother iPrint&Scan allows you to use features of your Brother machine directly from your iPhone, iPod touch, iPad, and iPad mini. Download and install Brother iPrint&Scan from the App Store. ® •...
Page 173: Troubleshooting
Home > Troubleshooting Troubleshooting Use this section to resolve typical problems you may encounter when using your Brother machine. You can correct most problems yourself. IMPORTANT For technical help, you must call Brother customer service or your local Brother dealer.
Page 174: Error And Maintenance Messages
Reinstall the toner cartridge and drum unit assembly in the machine. If the problem continues, contact Brother customer service or your local Brother dealer. Cooling Down The temperature of the inside of Make sure you can hear the fan in the the machine is too hot.
Page 175 Error Message Cause Action Drum ! The corona wire on the drum unit Clean the corona wire on the drum unit. must be cleaned. See Related Information: Clean the Corona Wire. If the problem continues, replace the drum unit with a new one. The drum unit or the toner Remove the drum unit, remove the toner cartridge and drum unit assembly...
Page 176: Replace Toner
• If the problem continues, contact Brother customer service. Replace Drum It is time to replace the drum unit. Replace the drum unit with a new one.
Page 177: Size Mismatch
Error Message Cause Action Size Error The paper size defined in the Choose a paper size supported by the defined printer driver is not supported by tray. the defined tray. Size Error DX The paper size specified in the Press Cancel (if required). machine's paper size setting is not Load the correct size of paper in the tray and available for automatic 2-sided...
Page 178: Paper Jams
Home > Troubleshooting > Paper Jams Paper Jams Always remove the remaining paper from the paper tray and straighten the stack when you are adding new paper. This helps prevent multiple sheets of paper from feeding through the machine at one time and prevents paper jams.
Page 179: Paper Is Jammed In The Mp Tray
Home > Troubleshooting > Paper Jams > Paper is Jammed in the MP tray Paper is Jammed in the MP tray If the machine's control panel or the Status Monitor indicates that there is a jam in the machine's MP tray, follow these steps: 1.
Page 180: Paper Is Jammed In The Paper Tray
Home > Troubleshooting > Paper Jams > Paper is Jammed in the Paper Tray Paper is Jammed in the Paper Tray If the machine's control panel or the Status Monitor indicates that there is a jam in the paper tray, follow these steps: 1.
Page 181 5. Put the paper tray firmly back in the machine. Related Information • Paper Jams...
Page 182: Paper Is Jammed In The Back Of The Machine
Home > Troubleshooting > Paper Jams > Paper is Jammed in the Back of the Machine Paper is Jammed in the Back of the Machine If the machine's control panel or the Status Monitor indicates that there is a jam in the back (Rear) of the machine, follow these steps: 1.
Page 183 5. Close the fuser cover. 6. Close the back cover until it locks in the closed position. Related Information • Paper Jams...
Page 184: Paper Is Jammed Inside The Machine
Home > Troubleshooting > Paper Jams > Paper is Jammed inside the Machine Paper is Jammed inside the Machine If the machine's control panel or the Status Monitor indicates that there is a jam inside the machine, follow these steps: 1.
Page 185 6. Close the front cover. Related Information • Paper Jams...
Page 186: Paper Is Jammed In The 2-Sided Tray
Home > Troubleshooting > Paper Jams > Paper is Jammed in the 2-sided Tray Paper is Jammed in the 2-sided Tray If the machine's control panel or the Status Monitor indicates that there is a jam in the 2-sided paper tray, follow these steps: 1.
Page 187 6. If paper is not caught inside the 2-sided tray, open the back cover. WARNING HOT SURFACE The machine's internal parts will be extremely hot. Wait for the machine to cool down before touching them. 7. Use both hands to gently pull the jammed paper out of the back of the machine. 8.
Page 188: Printing Problems
• Windows XP and Windows Server 2003 Click the Start > Printers and Faxes. Right-click Brother XXX-XXXX. Make sure Use Printer Online is not listed. If it is listed, click this option to set the driver Online. ® ® •...
Page 189 Difficulties Suggestions Confirm that the Brother printer driver is selected in your application's Print window. The machine prints the first couple of pages correctly, Check the settings in your application to make sure they then some pages have missing text.
Page 190: Improve The Print Quality
IMPORTANT Using non-Brother supplies may affect the print quality, hardware performance, and machine reliability. 1. To get the best print quality, we suggest using recommended print media. Make sure you use paper that meets our specifications.
Page 191 Examples of poor print quality Recommendation • The fuser unit may be contaminated. Contact Brother customer service. • Select Thick Paper mode in the printer driver or use thinner paper than you are currently using. • Select the appropriate media type in the menu setting.
Page 192 Printed pages have toner stains down the page • The fuser unit may be contaminated. Contact Brother customer service. • Make sure foreign material such as a torn piece of paper, sticky notes or dust is not inside the machine and around the toner cartridge and drum unit.
Page 193 Examples of poor print quality Recommendation • Check the paper type and quality. High temperatures and high humidity will cause paper to curl. • If you do not use the machine often, the paper may have been in the paper tray too long. Turn over the stack of paper in the paper tray.
Page 194: Network Problems
• ® Use the Network Connection Repair Tool (Windows • Where Can I Find My Brother Machine's Network Settings? • My Brother Machine Cannot Print over the Network • I Want to Check that My Network Devices are Working Correctly...
Page 195: Error Messages
Troubleshooting > Network Problems > Error Messages Error Messages Related Models: HL-5590DN/HL-5595DN Your Brother machine will display an error message if an error occurs. The most common error messages are shown in the table. Error Messages Cause Action Authentication Your authentication setting for the •...
Page 196: Use The Network Connection Repair Tool (Windows ® )
> Use the Network Connection Repair Tool (Windows ® Use the Network Connection Repair Tool (Windows Related Models: HL-5590DN/HL-5595DN Use the Network Connection Repair Tool to fix the Brother machine's network settings. It will assign the correct IP address and Subnet Mask. ® ®...
Page 197 • I Want to Check that My Network Devices are Working Correctly...
Page 198: Where Can I Find My Brother Machine's Network Settings
Home > Troubleshooting > Network Problems > Where Can I Find My Brother Machine's Network Settings? Where Can I Find My Brother Machine's Network Settings? • Print the Network Configuration Report • Change Machine Settings from Your Computer...
Page 199: My Brother Machine Cannot Print Over The Network
Click System Preferences > Print & Scan. (OS X v10.9.x, 10.10.x) Click System Preferences > Printers & Scanners. If you have checked and tried all of the above, but your Brother machine still cannot print, uninstall the printer driver and reinstall it.
Page 200 Related Information • Network Problems ® • Use the Network Connection Repair Tool (Windows • I Want to Check that My Network Devices are Working Correctly...
Page 201: I Want To Check That My Network Devices Are Working Correctly
Wired in the Network Status is Link OK. Configuration Report. Check that you can Ping the Brother machine from your computer using the IP address or Wired "ping" the Brother ® the node name in the Windows command prompt or Macintosh...
Page 202: Other Problems
EPS data that includes binary. You can print the EPS data at the machine through a network. For help installing the BR-Script3 printer driver through the network, go to the Brother Solutions Center at support.brother.com. The Brother software cannot be installed.
Page 203 Related Information • Troubleshooting...
Page 204: Check The Machine Information
> Check the Machine Information Check the Machine Information Follow these instructions to check your Brother machine's serial number and firmware version. 1. Press a or b to select the [Machine Info.] option, and then press OK. 2. Press a or b to select one of the following options:...
Page 205: Reset Functions
Home > Troubleshooting > Reset Functions Reset Functions • Network Reset • Factory Reset...
Page 206: Network Reset
Home > Troubleshooting > Reset Functions > Network Reset Network Reset Related Models: HL-5590DN/HL-5595DN Use the Network Reset function to restore the print server's network settings, such as password and IP address, back to its default factory settings. • Unplug all the interface cables before you perform a Network Reset. 1.
Page 207: Factory Reset
Home > Troubleshooting > Reset Functions > Factory Reset Factory Reset Use the Factory Reset function to restore all settings back to the factory settings. Unplug all the interface cables before you perform a Factory Reset. 1. Press a or b to select the [Reset Menu] option, and then press OK. 2.
Page 208: Routine Maintenance
Home > Routine Maintenance Routine Maintenance • Replace Supplies • Clean the Machine • Check the Remaining Life of Parts • Pack and Ship Your Machine...
Page 209: Replace Supplies
Replace Supplies You must replace supplies when the machine indicates that the life of the supply is over. Using non-Brother supplies may affect the print quality, hardware performance, and machine reliability. • The toner cartridge and drum unit are two separate supplies. Make sure both are installed as an assembly.
Page 210 Toner cartridge Drum unit Related Information • Routine Maintenance • Replace the Toner Cartridge • Replace the Drum Unit • Error and Maintenance Messages • Supplies...
Page 211: Replace The Toner Cartridge
Home > Routine Maintenance > Replace Supplies > Replace the Toner Cartridge Replace the Toner Cartridge 1. Make sure the machine is turned on. 2. Open the front cover. 3. Remove the toner cartridge and drum unit assembly from the machine. 4.
Page 212 Make sure you put the toner cartridge in correctly or it may separate from the drum unit. If you put it in properly, the green lock lever will lift automatically. 8. Clean the corona wire inside the drum unit by gently sliding the green tab from left to right and right to left several times.
Page 213 Brother Original replacement toner cartridges. Use or attempted use of third party toner and/or cartridges in the Brother machine may cause damage to the machine and/or may result in unsatisfactory print quality. Our limited warranty coverage does not apply to any problem that is caused by the use of third party toner and/or cartridges.
Page 214: Replace The Drum Unit
Home > Routine Maintenance > Replace Supplies > Replace the Drum Unit Replace the Drum Unit 1. Make sure the machine is turned on. 2. Open the front cover. 3. Remove the toner cartridge and drum unit assembly from the machine. 4.
Page 215 The machine should be used only in a clean, dust-free environment with adequate ventilation. Printing with a non-Brother drum unit may reduce not only the print quality but also the quality and life of the machine itself. Warranty coverage does not apply to problems caused by the use of a non-Brother drum unit.
Page 216: Clean The Machine
Home > Routine Maintenance > Clean the Machine Clean the Machine Clean the outside and inside of the machine regularly with a dry, lint-free cloth. When you replace the toner cartridge or the drum unit, make sure you clean the inside of the machine. If printed pages are stained with toner, clean the inside of the machine with a dry, lint-free cloth.
Page 217 • Clean the Paper Pick-up Rollers...
Page 218: Clean The Corona Wire
Home > Routine Maintenance > Clean the Machine > Clean the Corona Wire Clean the Corona Wire If you have print quality problems or the control panel displays [Drum !] status, clean the corona wire. 1. Open the front cover. 2.
Page 219: Clean The Drum Unit
Home > Routine Maintenance > Clean the Machine > Clean the Drum Unit Clean the Drum Unit If your printout has dots or other repeating marks at 94 mm intervals, the drum may have foreign material, such as glue from a label, stuck on the drum surface. 1.
Page 220 10. Use the numbered markers next to the drum roller to find the mark on the drum. For example, a dot in column 2 on the check sheet means that there is a mark in drum region “2”. 11. Turn the edge of the drum unit toward you while looking at the drum surface to find the mark. •...
Page 221 12. Wipe the surface of the drum gently with a dry cotton swab until the mark on the surface comes off. NOTE DO NOT clean the surface of the photosensitive drum with a sharp object or any liquids. 13. Put the toner cartridge firmly into the drum unit until you hear it lock into place. Make sure you put the toner cartridge in correctly or it may separate from the drum unit.
Page 222: Clean The Paper Pick-Up Rollers
Home > Routine Maintenance > Clean the Machine > Clean the Paper Pick-up Rollers Clean the Paper Pick-up Rollers Cleaning the paper pick-up rollers periodically may prevent paper jams by ensuring that paper feeds properly. If you have paper feed problems, clean the pick-up rollers as follows: 1.
Page 223: Check The Remaining Life Of Parts
Home > Routine Maintenance > Check the Remaining Life of Parts Check the Remaining Life of Parts 1. Press a or b to display the [Machine Info.] option, and then press OK. 2. Press a or b to select the [Parts Life] option, and then press OK. 3.
Page 224: Pack And Ship Your Machine
Home > Routine Maintenance > Pack and Ship Your Machine Pack and Ship Your Machine WARNING • When you move the machine, carry the machine as shown in the illustration below. • If the machine has the Optional Tray(s) installed, remove the Optional Tray(s) BEFORE moving the machine.
Page 225 5. Close the carton and tape it shut. 6. If you have a Lower Tray, repack it as shown. Related Information • Routine Maintenance...
Page 226: Machine Settings
Home > Machine Settings Machine Settings Customise settings and features, create shortcuts, and work with options displayed on the machine's LCD to make your Brother machine a more efficient work tool. • Change Machine Settings from the Control Panel •...
Page 227: Change Machine Settings From The Control Panel
Home > Machine Settings > Change Machine Settings from the Control Panel Change Machine Settings from the Control Panel • General Settings • Settings and Features Tables...
Page 228: General Settings
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings General Settings • Set Sleep Mode Countdown • About Deep Sleep Mode • Set Auto Power Off Mode • Reduce Toner Consumption • Reduce Printing Noise •...
Page 229 Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Set Sleep Mode Countdown Set Sleep Mode Countdown The Sleep Mode (or Power Save Mode) setting can reduce power consumption. Select how long the machine must be idle before it goes into Sleep Mode.
Page 230 Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > About Deep Sleep Mode About Deep Sleep Mode If the machine is in Sleep Mode and does not receive any jobs for certain length of time, the machine will automatically enter Deep Sleep Mode.
Page 231 Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Set Auto Power Off Mode Set Auto Power Off Mode If the machine is in Deep Sleep Mode for certain length of time, based on your model and settings, the machine will go into Power Off Mode automatically.
Page 232 Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Reduce Toner Consumption Reduce Toner Consumption Using the Toner Save feature may reduce toner consumption. When Toner Save is set to on, the print on your documents appears lighter.
Page 233 Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Reduce Printing Noise Reduce Printing Noise The Quiet Mode setting can reduce printing noise. When Quiet Mode is turned on, the print speed becomes slower.
Page 234 Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Change the Language on the LCD Change the Language on the LCD Change the LCD language if needed. This feature is not available in some countries. 1.
Page 235: Settings And Features Tables
Home > Machine Settings > Change Machine Settings from the Control Panel > Settings and Features Tables Settings and Features Tables The Settings tables will help you understand the menu selections and options that are found in the machine’s programs. •...
Page 236 Home > Machine Settings > Change Machine Settings from the Control Panel > Settings and Features Tables > Access Menus and Change Your Machine's Settings Access Menus and Change Your Machine's Settings Use the control panel to access the machine's menus and change various settings. 1.
Page 237 Home > Machine Settings > Change Machine Settings from the Control Panel > Settings and Features Tables > Settings Tables Settings Tables Use these tables to understand the various menus and options that you will use to set your preferences on the machine.
Page 238: General Setup
Select whether to display a message telling you to check that the size of the paper in the machine and the machine's Paper Size setting match. Available if the Optional Tray(s) is installed. For HL-5580D/HL-5590DN/HL-5595DN [General Setup] Level 1 Level 2...
Page 239: Print Menu
Delete Storage Macro ID Delete the registered Macro data. Font ID Delete the registered Font data. Format Restore the Macro and Font data of your machine to the default settings. For HL-5580D [Print Menu] Level 1 Level 2 Description Emulation Choose the emulation mode.
Page 240 Level 1 Level 2 Description HP LaserJet Tray Command Select this setting if a tray mismatch appears when you use the HP drivers. Epson FX-850 Font No. Set the font number. Font Pitch Set the font pitch. The Font Pitch menu appears when you choose I012 to I018, I031 to I037 or I097 to I109 in Font No.
Page 241 DHCP. If a boot server cannot be found, an APIPA IP address will be allocated, such as 169. 254. [001-254]. [000-255]. If the ‘Boot Method’ of the machine is set to ‘Static’ you must manually enter an IP address from the machine's control panel. [Factory Reset] (HL-5580D/HL-5585D) Description Reset the machine and restore the printer settings (including command settings) to the factory settings.
Page 242: Change Machine Settings From Your Computer
Home > Machine Settings > Change Machine Settings from Your Computer Change Machine Settings from Your Computer • Change Machine Settings Using Web Based Management • Where Can I Find My Brother Machine's Network Settings? • Network Management Software and Utilities...
Page 243: Change Machine Settings Using Web Based Management
Home > Machine Settings > Change Machine Settings from Your Computer > Change Machine Settings Using Web Based Management Change Machine Settings Using Web Based Management Web Based Management is a utility that uses a standard web browser to manage your machine using the Hyper Text Transfer Protocol (HTTP) or Hyper Text Transfer Protocol over Secure Socket Layer (HTTPS).
Page 244 • The following explanations are examples. The available functions vary according to the model. General Use this tab to confirm the current status of your Brother machine and to change basic settings, such as the timer settings. Print Use this tab to confirm and change the print settings.
Page 245 Related Information • Change Machine Settings Using Web Based Management...
Page 246 Home > Machine Settings > Change Machine Settings from Your Computer > Change Machine Settings Using Web Based Management > Access Web Based Management Access Web Based Management Related Models: HL-5590DN/HL-5595DN • We recommend using the HTTPS security protocol when configuring settings using Web Based Management.
Page 247 Home > Machine Settings > Change Machine Settings from Your Computer > Change Machine Settings Using Web Based Management > Set a Login Password for Web Based Management Set a Login Password for Web Based Management Related Models: HL-5590DN/HL-5595DN We recommend setting a login password to prevent unauthorised access to Web Based Management. 1.
Page 248: Appendix
Home > Appendix Appendix • Specifications • How to Enter Text on Your Brother Machine • Supplies • Accessories • Brother Numbers...
Page 249: Specifications
Printer Type Laser Print Method Electrophotographic Laser Printer Memory Capacity Standard • (HL-5585D) 128 MB • (HL-5580D) 256 MB • (HL-5590DN/HL-5595DN) 512 MB LCD (liquid crystal display) • 16 characters x 1 line Power Source 220 to 240 V AC 50/60Hz...
Page 250: Print Media Specifications
Noise Level Sound Pressure Printing • (HL-5580D/HL-5585D/HL-5590DN) LpAm = 52.0 dB (A) • (HL-5595DN) LpAm = 54.0 dB (A) Printing LpAm = 50.0 dB (A) (Quiet Mode) Ready • (HL-5580D/HL-5585D/HL-5590DN) LpAm = 34.0 dB (A) • (HL-5595DN) LpAm = 35.0 dB (A)
Page 251: Printer Specifications
First Print Time HL-5580D/HL-5585D/HL-5590DN :You can install up tp two Lower Trays 250 sheets (LT-5500) or 520 sheets (LT-6500). HL-5595DN :You can install up to two Lower Trays 250 sheets (LT-5500) or 520 sheets (LT-6500) or three Lower Trays 250 sheets (LT-5500) For labels, we recommend removing the printed sheets from the output paper tray immediately after they exit the machine to avoid the possibility of smudging.
Page 252: Interface Specifications
® Vista If the parallel cable is not provided with the machine in your country or region, please contact Brother customer service or your local Brother dealer to purchase the optional parallel cable (PC-5000). Your machine has a USB 2.0 Hi-Speed interface. The machine can also be connected to a computer that has a USB 1.1 interface.
Page 253 HL-5590DN support 10Base-T/100Base-TX HL-5595DN support 10Base-T/100Base-TX/1000Base-T Not Applicable For the latest driver updates, go to your model's Downloads page on the Brother Solutions Center at support.brother.com. All trademarks, brand and product names are the property of their respective companies. Related Information •...
Page 254: How To Enter Text On Your Brother Machine
Home > Appendix > How to Enter Text on Your Brother Machine How to Enter Text on Your Brother Machine When setting certain options, such as the Network Key, you must enter characters on the machine: • Hold down or repeatedly press a or b to select a character from this list: 0123456789abcdefghijklmnopqrstuvwxyzABCDEFGHIJKLMNOPQRSTUVWXYZ(space)!"#$%&'()*+,-./:;<=>?
Page 255: Supplies
When the time comes to replace supplies, such as the toner or drum, an error message will appear on your machine's control panel or in the Status Monitor. For more information about the supplies for your machine, visit http://www.brother.com/original/index.html or contact your local Brother dealer. • The toner cartridge and drum unit are two separate parts.
Page 256: Accessories
> Accessories Accessories Availability of accessories may vary depending on your country or region. For more information about the accessories for your machine, visit http://www.brother.com/original/index.html or contact your Brother dealer or Brother customer service. Model Name Item Applicable Models LT-5500...
Page 257: Brother Numbers
IMPORTANT For technical and operational assistance, call the call center in mainland China. Register Your Product By registering your product with Brother, you will be recorded as the original owner of the product. Register on-line at http://www.brother.com/registration FAQs (Frequently Asked Questions) To seach Frequently asked questions (FAQs)/ASCs/Driver/Manuals, etc, please visit our service website: http://www.95105369.com...
Page 258: Glossary
Home > Glossary Glossary This is a comprehensive list of features and terms that appear in Brother manuals. Availability of these features depends on the model you purchased. A B C D G H I L M N P R S T W •...
Page 259 Home > Glossary • Driver Deployment Wizard • Gateway • HTTP (Web Server) • HTTPS • IEEE 802.1x • IP Address • • IPPS • IPsec • IPv6 • LEAP • LLMNR • • • MAC Address • mDNS • NetBIOS Name Resolution •...
Page 260 Home > Glossary • Network Connection Repair Tool • Network Shared Printing • Node Name • PEAP • Peer-to-Peer • Protocols • Public Key Cryptosystem • RARP • Resolution • Secure Function Lock 3.0 • Settings Tables • Shared Key Cryptosystem •...
Page 261 Home > Glossary • TCP/IP • TELNET • Web Based Management • Web Services • WINS • WINS Server...
Page 262 LAN. BRAdmin Professional 3 can also log activity of Brother devices on your network and export the log data in an HTML, CSV, TXT, or SQL format. For users who want to monitor locally-connected machines, install the Print Auditor Client software on the client computer.
Page 263 BRAdmin Professional 3 on the network. This allows the administrator to check items, such as page counts, toner and drum status, and the firmware version. In addition to reporting to Brother network management applications, this utility can email the usage and status information directly to a predefined email address in a CSV or XML file format (SMTP Mail support required).
Page 264: Dns Client
Hypertext Transfer Protocol (HTTP) is used to transmit the data between a web server and a web browser. The Brother print server is equipped with a built-in web server that allows you to monitor its status or change some of...
Page 265 IPsec is an optional security feature of the IP protocol that provides authentication and encryption services. IPv6 IPv6 is the next generation Internet protocol. For more information on the IPv6 protocol, go to your model's page on the Brother Solutions Center at support.brother.com.
Page 266: Mac Address
The MAC Address (Ethernet Address) is a unique number assigned for the machine's network interface. mDNS Multicase DNS (mDNS) allows the Brother print server to configure itself to work in an OS X Simple Network Configuration system automatically. NetBIOS Name Resolution Network Basic Input/Output System (NetBIOS) name resolution enables you to obtain the IP address of the other device using its NetBIOS name during the network connection.
Page 267 The Node Name is a machine name on the network. This name is often referred to as a NetBIOS name; it will be the name that is registered by the WINS server on your network. Brother recommends the name "BRNxxxxxxxxxxxx" for a wired network or "BRWxxxxxxxxxxxx" for a wireless network (where "xxxxxxxxxxxx" is your machine's MAC address / ethernet address.)
Page 268: Smtp Client
SNMP The Simple Network Management Protocol (SNMP) is used to manage network devices including computers, routers and Brother network-ready machines. The Brother print server supports SNMPv1, SNMPv2c and SNMPv3. SNMPv3 Simple Network Management Protocol version 3 (SNMPv3) provides user authentication and data encryption to manage network devices securely.
Page 269: Status Monitor
Store Print Log to Network The Store Print Log to Network feature allows you to save the print log file from your Brother machine to a network server using CIFS.
Page 270: Web Services
Home > Glossary • Software version information of the machine and print server • Change network and machine configuration details To use Web Based Management, you must use the TCP/IP protocol on your network and have a valid IP address programmed into the print server and your computer. Web Services ®...
Page 271 Visit us on the World Wide Web www.brother.com These machines are approved for use in the country of purchase only. Local Brother companies or their dealers will support only machines purchased in their own countries. CHN-ENG Version 0...

This manual is also suitable for:

Hl-5585d Hl-5590d Hl-5595dn

Brother HL-5580D User Manual

Before You Use Your Brother Machine

Introduction to Your Brother Machine

Paper Handling

Print

Network

Security

Mobile/Web Connect

Troubleshooting

Routine Maintenance

Machine Settings

Appendix

Glossary

Quick Links

Related Manuals for Brother HL-5580D

Summary of Contents for Brother HL-5580D

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Table of Contents