Tektronix PHASER 780 Service Quick Reference Manual page 45

Error code Description
and
message
Clear Jam At There is a problem near the registration
A, B sensor. The engine control board
detected that the registration sensor did
not actuate within the specified time
after paper feed.
Clear Jam At There is problem at the fuser exit
C, D sensor. The engine control board
detected that the fuser exit sensor was
actuated while the printer was in
standby.
Clear Jam At There is problem near the fuser exit
C, D sensor. The engine control board
detected that the fuser exit sensor did
not actuate within the specified time
after the fuser entrance sensor was
actuated.
Clear Jam at There is problem at the media exit
E sensor. The engine control board
detected that the top exit sensor was
actuated while the printer was in
standby.
Corrective action
Clear jammed paper from the
1.
printer
Check that the media tray
2.
and ensure it is correctly
loaded
Test the pre-registration
3.
clutch
Test the registration clutch
4.
Test the paper feed motor
5.
Check the operation of the
6.
paper pick solenoid
Inspect the paper path
7.
Clean the feed rollers
8.
Test the registration sensor
9.
Run the paper path test
10.
Replace the engine control
11.
board
Clear jammed paper from the
1.
printer
Test the fuser exit sensor
2.
Replace the engine control
3.
board
Clear jammed paper from the
1.
printer
Test the fuser exit sensor
2.
Inspect the paper path
3.
Inspect the fuser chute fan
4.
Replace the fuser
5.
Inspect the fuser drive gear
6.
train. Replace if necessary
Replace the paper feed
7.
motor.
Replace the engine control
8.
board
Clear jammed paper from the
1.
printer
Test the feeder media exit
2.
sensor
Inspect the paper exit path
3.
Replace the engine control
4.
board
31
Service Guide